• Music Maker

  7 answers, most recent on 6/14/2026

  Magix Music Maker 2026 Premium – Software Becomes Unresponsive
  I have tried to log a ticket, but the system keeps saying that my support ticket cannot be loaded. I tried different PC's and even different browsers to no avail. I am a subscriber to Magix Music Maker 2026 Premium and am experiencing recurring
• Music Maker

  No answers, created on 6/10/2024

  Error: Cannot Locate Update Notifier Package
  Currently Unable To Setup Music Maker 2024 Premium Due To Inability To Locate Installation Package 'Update_Notifier_setup_x64.ms_' In 'C:\Users\dschi\AppData\Local\Temp\mgx5jtoowxy\product\' Or Elsewhere, Please Help! (PC Windows 10/11)
• ACID

  No answers, created on 6/10/2026

  MAGIX Acid + Amigo VST = MIDI not working
  Hello, I recently bought the awesome Amigo VST (it's a sampler chopper that looks like it is from the Amiga days)https://potenzadsp.com/plugins/amigo/But I can't get it to work with Acid. It loads fine and when I use the in-app sample browser the
• Other products

  One answer, on 8/18/2024

  I can't activate MAGIX MP4
  I purchased Magix Movie Edit Pro 2021 Premium and MAGIX MP4 in 2021.I recently transferred Magix Movie Edit Pro 2021 Premium to a new PC. However, I cannot activate MAGIX MP4 successfully using the activation code I purchased MAGIX MP4.Please send
• Video Pro X

  45 answers, most recent on 6/6/2026

  RE: DVDs cut don't play
  You must have an old copy of Bilbo's (PC) specs @johnebaker, here is the current version https://1drv.ms/t/c/bb228147f3dd175d/IQAozf92GS9wT4dtvtMWQvgMASOm2g53Yv-tf07_lqJToHA?e=LTwsWn . The bad news is that I tried that big burn from Avidemux MP4s
• SOUND FORGE

  9 answers, most recent on 4/27/2024

  RE: Soud Forge does not receive a signal from the wireless microphone
  Hi @JoseMaria-Garcia and welcome to the Magix Sound Forge users community .How is the wireless mic connected to the PC? (WiFI, USB, BT, separate receiver with an analog input cable). Are you seeing any activity in the record level meter whilst in
• Movie Studio

  9 answers, most recent on 12/24/2023

  RE: Cant use MP4 files on timeline
  okay so idk I tried deactivating and reinstalling movie studio nothing worked still the same problem I think it something on my pc thats making the pop up not function correctly cause i had my friend download everything on his pc and his activate
• Movie Studio

  5 answers, most recent on 6/7/2024

  RE: movie studio 2023 suite - support for intel arc a770
  thanks for info above,   the pc store has fitted the intel card for now and he said if its an issue he will change it to nvidia for me its so damn complicated all this stuff   b.
• Other products

  One answer, on 8/12/2024

  RE: Trying to access pictures in Google Drive with Photo Mgmnt Delux
  @Slondino Hi . . . . Anyone know who to resolve this so I can import my photos PMD? . . . . Assuming Google Drive is not where all your documents etc are stored, download them from Google Drive to a folder inside your Documents folder on the
• Audio Cleaning Lab

  2 answers, most recent on 4/2/2023

  [Solved] Unable to install Audio Cleaning Lab 4
  Hi, I just bought ACL4 and I couldn't install it on my PC. I downloaded the "soundforgeaudiocleaninglab4_dlm_losdhr.exe" file and ran it. I pressed the "continue" button, but the download never starts. Minutes later, the button goes from "stop" to
• SOUND FORGE

  One answer, on 6/12/2024

  SF 9.0 on Win 11
  I just got a new pc (Windows 11). I loaded my copy of SOUND FORGE 9.0 with no problems. How can I record internal sounds with my SF on Win11? I could do it with no problems on Win 7.
• Movie Studio

  47 answers, most recent on 8/24/2025

  RE: "Takes" functionality
  @Bol @johnebaker Ha! Lost in translation I think. Yes I meant 4TBs is not enough space. I shot just over 72 GBs of raw files last Saturday and that's without the resulting edited jpegs after. I was out again today but haven't as yet downloaded the
• SOUND FORGE

  2 answers, most recent on 5/24/2024

  RE: Deactivating my old computer which I gave away
  To be more specific; in the Magix Service Center, go to 'My Products', select your software item and click "Details", You can deactivate SF on the pertinent PC from there. btw, welcome to the Magix Sound Forge users community @Bernie-Labarge.
• SOUND FORGE

  10 answers, most recent on 5/18/2024

  RE: Sound forge Pro 10 - User Preset
  The legacy SCS (Sony) Preset Manager 2.0 works on my my Win 10 PC manager for Direct X plug-ins and plug-in chains. VST presets can be copied and pasted directly which you are probably already aware of.
• Movie Studio

  7 answers, most recent on 12/3/2025

  RE: Legacy Movie Edit Pro installer crashes in Download screen
  @johnebaker Support confirmed the problem in march in a post here: https://www.magix.info/us/forum/impossible-d-installer-samplitude-music-studio-2014-sur-mon-pc--1335978/#ca1923494 Sadly, this cannot be solved by changing settings on your
• SOUND FORGE

  7 answers, most recent on 6/14/2023

  [Solved] Sound Forge 16 - latest updates, mp3 encoding issues
  Good morning, forum! I've been a user of Sound Forge since v5 but, since v14, I've had constant issues with the Yamaha Steinberg ASIO and compatibility with the software. I assumed the latest issue I'm having (after approx. the last 3 updates) was
• SOUND FORGE

  28 answers, most recent on 1/27/2025

  RE: INSTALLING LEGACY PLUG-INS
  I do mot know if this has anything to do with it, but Sound Forge 16 and 17 has an issue with third-party 32 bit VST-2 plug-ins. Most of a plug-ins window display would be hidden, making adjustments impossible. This was finally addressed in SFP-18,
• Movie Studio

  One answer, on 7/19/2024

  Software Won't Install
  When I try to install Magix Movie Studio 2025, I get an "ABORT!" message. I have Windows 10 PCProcessor    Intel(R) Core(TM) i7-4790 CPU @ 3.60GHz   3.60 GHzInstalled RAM    16.0 GB (15.7 GB usable)System type    64-bit operating system, x64-based
• ACID

  2 answers, most recent on 7/1/2024

  Melodyne 5
  I have a copy of Melodyne 5, that I believe came with my copy of Acid pro 10. I try to install it but it never appears within Acid pro.Any ideas how to make this work? I am running Windows 11 on a PC Thanks...
• SOUND FORGE

  9 answers, most recent on 12/23/2024

  RE: Line in connection from audio source to a Windows 11 laptop
  Seasons greetings @Steve-Weeks, Check your Windows sound settings for the correct default input. Then in SF's "Options> Preferences> Audio" menu, designate the source there,. Set your record levels at the source or in windows sound settings
• Samplitude

  2 answers, most recent on 3/27/2025

  Independence Pro Registrierungsfenster
  Hi und Hallo, vielleicht könnt ihr mir behilflich sein? Ich musste meinen Win11 PC zurücksetzen und nachdem ich fast alles wieder vernetzt habe (weil die meißten Dateien beim Zurücksetzen erhalten bleiben) bekomme ich nun immer wieder bei jedem
• Music Maker

  36 answers, most recent on 12/17/2025

  RE: Need help fixing magix..am losing hope
  @SP. The ASIO driver does appear, but it crashes with that too.. Only now in the examples I've shared it's been missing. I have uninstalled and installed and refreshed and wiped my pc..Took off all programs, put in safe mode, installed magix as the
• Movie Studio

  16 answers, most recent on 12/23/2025

  RE: No video only sound
  @me_again, @emmrecs Hi Snapdragon chips are a 'System on a Chip' (SoC) , ie they are CPU, GPU, audio, and other hardware devices, all rolled into one chip with lower power requirements, then for example CPU, GPU and motherboard combinations found in
• Music Maker

  5 answers, most recent on 12/27/2023

  RE: Installation of MMM 2024 on Second Computer
  Hi All, I hope that everyone had a Happy Holiday/Merry Christmas, or, however you celebrate.. I'm still trying to install Music Maker 2024 Premium on my 2nd PC and having difficulties. I followed recommendations and loaded MMM 2024 Free Edition on