Search the MAGIX Community for tutorials, questions and solutions as well as for forum members

@CarpentersMate Hi Mike. Using the same file or same portion of the same file a few times never seems to work for me. Better to have two identical files with different names seems to work for me much better. Whether this has something to do with how

Web Designer

3 answers, most recent on 4/8/2023

RE: [Solved] Is it possible to upgrade older version to new one?

@JohnJ Your existing version of XWDP should continue to work for as long as your Windows version and computer hardware support it. Jeff

Music Maker

2 answers, most recent on 10/18/2023

[Solved] function stopped working since the latest update to 2024 version

Since i last updated my software i have now found that if i want to move an object just a tiny bit along the timeline, it won't let me. As an example i put a single pluck guitar object down then copied it below hoping to move the copied object along

Music Maker

16 answers, most recent on 1/12/2026

RE: Midi keyboard not playing live

@Alex-Kirkwood Hi . . . . Forum is a pain in the neck. It's not uploading screenshot. . . . Magix are aware of the forum issue with uploading images and video and are working on it. John EBForum Moderator

Movie Studio

One answer, on 2/27/2026

[Closed] MPEG4 codec

I have Magix Movie Edit Pro 14 and am confused as to which forum I should ask this question to..... MPEG4 will not add to timeline nor export. I purchased an activation code from Magix and it still won't work. Any suggestions please. Thank you

Music Maker

16 answers, most recent on 2/18/2024

[Solved] MM2019 Prem unable to log into store

I recently have been trying to reinstall MM2019 Prem, I have dug through the forum and am either not intelligent or just don't understand how to search. I installed MM2019 downloaded through my account products. Installs fine, works as the free

Music Maker

6 answers, most recent on 5/28/2023

RE: [Solved] Update fail - Files in use error

The problem has been solved: I found the latest update for Windows 64bit today (Moments 3), and once I did that and rebooted, I tried to update MMM 2021 again and it worked this time. Yay.

SOUND FORGE

13 answers, most recent on 3/16/2026

RE: SF11 is stable - SF13, 14, 16 fail.

Hi @mmcswnavy24, You should be able to purchase SF 17 or 18 here which seems to be working,. at least from my location in USA. . or at least try the free 30-day trial version.https://www.vegascreativesoftware.com/us/sound-forge-pro/

SOUND FORGE

6 answers, most recent on 3/14/2026

RE: Missing dll file

Sound Forge (9.0e and CD Architect neither one will send a Activation code!! the Serial #s are registered to me from new. I have been trying for m6 plus months and none suggested instructions work. Please advise and dont just blow me off,. Cheers

Samplitude

2 answers, most recent on 5/14/2023

RE: [Solved] Samplitude won't open MIDI files

@Barth_01 You either can drag and drop a MIDI file into a track of your project or you need to create an empty MIDI object and import the file via the MIDI editor. Directly opening the MIDI file without a VIP project doesn't work.

SOUND FORGE

42 answers, most recent on 5/28/2025

RE: Batch Processor Crashing

@ItsMeTho Thanks, I tested the files as well and the worked fine with the batch converter.

Movie Studio

20 answers, most recent on 4/21/2023

[Solved] Section Effect does not work

Hello, I am using Movie Edit Pro, Version 21.0.2.138. Everything is working well, however, a very simple function refuses to save any changes: the Effects -> Section one. I simply want to crop out black borders from a video. I recorded it at

ACID

8 answers, most recent on 12/15/2025

RE: Acid Pro 11 plante "update VST plugins"

@Strictly-East Try resetting the program settings. Hold CTRL and SHIFT, then start Acid while still holding both keys. A window will appear and ask you if you want to reset the program settings. Confirm that and maybe it will work again.

Movie Studio

52 answers, most recent on 3/8/2025

RE: Update

Did it work?

Video Easy

7 answers, most recent on 9/10/2023

RE: [Solved] Converting Sony DV videos to laptop windows

@clarisse-s Gday. Can you give us the model number of your Sony camcorder (it will be on the bottom) and the model number of your laptop and version number of Windows you have. Do you already have the Magix Video Easy/Rescue Your Videotapes program

Movie Studio

47 answers, most recent on 8/24/2025

RE: "Takes" functionality

@johnebaker Try the following, after saving the take, clear the program cache, Edit > Empty undo and cache memory. Unfortunately, that did not work for me using MMS2024. Are you suggesting this works for MMS2025 or VDL2026? @me_again BUT if the

Xara Designer Pro

6 answers, most recent on 2/1/2023

[Solved] Mobile dropdown menus

I create the navigation bars for mobile devices but despite what I do one of the links does not work. I move it and then another link does not work. Try this on a mobile phone device https://kingdomhealthcare.co.uk/ on this the Training link does

SOUND FORGE

23 answers, most recent on 3/24/2023

[Solved] windows 10 pro installation failure

Installation received 2 downloads and the serial number did not work on either. Would like a CD.

Audio Cleaning Lab

7 answers, most recent on 5/5/2026

RE: Dolby Noise Reduction system

It seems to be working well in combination with the Cleaning function. Sounds good for a 50 year old tape.

Movie Studio

26 answers, most recent on 8/24/2025

RE: MAGIX Video deluxe 2026 Premium MPEG_4 Activation problems

@AAProds Hi Al, One lives and learns, often the hard way!! But I'm glad the suggestion from both John and I worked! I was actually wondering whether you had exported the whole registry before deleting that key? That is certainly my preferred method

Other products

2 answers, most recent on 6/9/2026

program magix mp3 deluxe 19 won't open

program magix mp3 deluxe 19 won't open program - error message at the top states " magix mp3 deluxe 19 doesn't work anymore." I have uninstalled and reinstalled .... it still gives me the same error message. please help !!! i need this program for

Photostory

3 answers, most recent on 8/5/2023

[Solved] 2023 Version Spell-Checker

When I upgraded to Photostory 2023 the main reason was because I understood there was a spell checker. Link https://www.magix.com/gb/photo-graphic/photostory/new-features/#c1664361 Well I have not been impressed with the performance of the 2023

Music Maker

3 answers, most recent on 10/15/2023

[Solved] Cannot Export Song in any format, it crashes

I am having an issue exporting one of my songs from Magix Music Maker and it is quite frustrating. Every time I try exporting it with the normalize feature checked, it normalizes up until maybe around 35% and then Music Maker crashes instantly. If I