• Movie Studio

  14 answers, most recent on 3/26/2026

  RE: Hardware Rendering
  @johnebakerI was watching the temps. The Alienware GPU was well in to 70C, the mini PC Minisforum GPU temp was lower and so was the CPU. The rendering would be >95% GPU utilization at times, ~70C GPU temp and then when rendering collages, low and
• Movie Studio

  2 answers, most recent on 2/29/2024

  need activation code
  I have an email confirming my registration for the trial version of Movie Studio. But I cannot activate it as the email does not contain an activation code  
• Movie Studio

  6 answers, most recent on 10/10/2024

  RE: plugin proDAD V1,V2 of versions MMS025
  @Betovalle Hi Good question, I would suggest you ask Magix by email to infoservice@magix.net. There is another odd offer - Boris FX Chromakey Pro is only available with the Suite edition.?? John EBForum Moderator
• Video Easy

  3 answers, most recent on 10/9/2024

  Cannot register the programme
  I filled in my email address and the Serial number sent to me when i registered after installing om my computer, even filled the computer name as it was required , when it comes to send, all i get back is unable to send
• Music Maker

  8 answers, most recent on 5/20/2023

  [Solved] sound loop for 19$
  i paid for my sound loops but loops are not showing on my acount even though i paid for it 5/1/2023 i even have the emailed invoice, how do i get my loops back on my account and music maker?
• Music Maker

  One answer, on 5/24/2023

  RE: [Solved] Transfer of license
  @ThePacksHunt Hi Contact Magix by email to: infoservice@magix.net giving them details of the 2 accounts and purchase order numbers and/or serial numbers and which you account would like them to be merged to. HTH John EBForum Moderator
• SOUND FORGE

  One answer, on 1/28/2025

  RE: Not able to start program
  @roger-v5064 Welcome to the Magix users forums. Is this a new purchase? If so, from where? If not, has the product been previously installed by you? Has your email address changed? Also please show us a screenshot of the error message you see, or at
• Movie Studio

  2 answers, most recent on 9/28/2024

  RE: video deluxe deluxe 2025 premium /movie studio 2025 suite.
  @renita-m Hi If you have purchased the software, the serial number is towards the bottom of the purchase confirmation email you will have received, check your Spam folder if you did not receive one. John EBForum Moderator
• Other products

  One answer, on 10/18/2024

  RE: Email
  @Stephen-Murray Hello welcome I have removed your email address. This is a user to user public open forum,there are no Magix staff here. Please contact infoservice@magix.net for further assistance. Stephen Forum Moderator  
• Other products

  32 answers, most recent on 5/30/2026

  RE: HOW TO CONTACT SUPPORT VIA EMAIL OR PHONE PLEASE
  @rose-h Welcome to the Magix user to user forums, so not any contact for Magix staff, and there is no phone number either, sorry. I believe the last version of Sound Forge Audio Studio was version 17, but this seems to not be available direct from
• SOUND FORGE

  2 answers, most recent on 3/2/2026

  RE: serial number
  When you sign up for the (try for free) trial version of Sound Forge , Magix/Vegas emails you an activation serial code which you can use for 30 days without limitations, aside from the included third-party add-ons. If you go ahead and purchase, you
• Movie Studio

  3 answers, most recent on 3/4/2024

  RE: Trying to register a free trial - doesn't send code to email!
  @Ryan-Boyle Hi Ryan Usyally the emails do not arrive due to: incorrect or mis-typed email address  End up in the Spam folder - if you access your GMail using a mail program such as Outlook, then emails in the Spam folder may not turn up in the
• ACID

  7 answers, most recent on 12/10/2025

  RE: Melodyne 5 Editor
  @Paul-Young3484 You have posted to a thread which is more than three years old, albeit with a question that is somewhat relevant to the original post. However, for future reference, please do not resurrect such old threads but rather start a new
• Off topic

  4 answers, most recent on 4/9/2025

  RE: [Closed] Serial number usage after restarting
  Hello again Support, thank you for your speedy response. The serial number provided me is the correct one. I copied and pasted it as well as typed. I got the green check mark on the serial number being placed in as well as the correct email
• Movie Studio

  8 answers, most recent on 8/22/2024

  RE: Upgrading to Magix 2025
  @robbiedaug Hi Private Message (PM) sent re accounts. please reply to myself or send PM to @emmrecs . Please stop posting your email addresses in the forum. John EBForum Moderator
• Music Maker

  17 answers, most recent on 5/29/2024

  RE: Music Maker just locks up & becomes un-responsive
  @mongoose666 If you don't send a follow-up email after a couple of days the support ticket will close itself automatically.
• ACID

  4 answers, most recent on 2/21/2024

  RE: Poorly designed installer for silent network deployment
  @Jarrod-Morrison Hi . . . . Having emailed support and waited patiently for well over a week with no response . . . . Which email address did you use? An obvious question, however, did you check your mail server spam folders, the emails sometimes
• Web Designer

  34 answers, most recent on 8/1/2025

  RE: Publishing to OVH Cloud
  The transfer from Magix to OVH was supposed to be simple but in reality far more knowledge of the technical language and use of the complex settings is required. Even the guides are complicated - trying to follow in split screen and input. I was
• Music Maker

  12 answers, most recent on 1/30/2024

  RE: unable to start program as it insists I have already registered and wi
  @Geoff-Pyke Hi I have removed the image showing the software serial number and the 2 email addresses. Please do not post serial numbers or personal contact details in the the forum - this is a public forum not Magix Support. Contact Magix by email
• Video Pro X

  6 answers, most recent on 6/28/2024

  RE: program won't open
  @RONALD-BRIDGMAN6378 Hi . . . . did log in using my email and password then went to the activation section . . . . This is the wrong location, you should be seeing My Products after logging in as shown below? after clicking My Products you should
• Video Pro X

  6 answers, most recent on 6/28/2024

  RE: program won't open
  i did log in using my email and password then went to the activation section and entered the serial number with the dash ( i also tried with out the dashes ) and email address and both not recognized i would send a screen shot of the serial number
• Movie Studio

  One answer, on 10/11/2025

  RE: [Closed] AI video
  @Ladislav-Olh Vitajte na fórach pre používateľov spoločnosti Magix, takže nikto tu nie je zamestnancom spoločnosti Magix a nie sme zodpovední za žiadny druh podvodu. Ak chcete podať sťažnosť priamo spoločnosti Magix, pošlite e-mail na adresu
• Movie Studio

  2 answers, most recent on 11/19/2025

  RE: Unable to Install Magix Video Premium 2026 on Windows 11
  Hi @Joseph-Hensley This is a user to user forum, so there is no-one from Magix staff here that can help you. At the top of this page you will see FORUM TUTORIALS MEDIA SUPPORT Click the word support and on the next page it takes you to, scroll to
• Movie Studio

  3 answers, most recent on 7/24/2025

  RE: can't register new computer
  @Verin Thank you for the additional information. If you have a Serial Key (and are entering it with your registered email address on the initial "registration" screen when you open the app) you do not need an Activation Key! OR, are you referring to