• Video Pro X

  One answer, on 4/25/2024

  RE: [Closed] Missing software
  @Stegar1 Hi, sorry you're on the wrong forum, copy & paste your comment on the Vegas Pro forum - https://www.vegascreativesoftware.info/us/vegas-pro-forum/
• Other products

  5 answers, most recent on 2/9/2025

  RE: forum for vegas
  @vasilis-nik Hi . . . . . I post questions at vegascreative software ,but i never receive answers . . . . I have checked the Vegas forum and you have not posted any questions according to your profile. John EBForum Moderator
• SOUND FORGE

  4 answers, most recent on 12/10/2022

  [Solved] Sound Forge Crashes every time I try to open it
  I recently installed SOUND FORGE Audio Studio 16 on my pc. I get through the install but afterwards when i try to open it, it starts the boot process for the application but then asks to send an error report and crashes. This is the 64 bit version
• Music Maker

  16 answers, most recent on 11/17/2025

  RE: Magix music maker on linux mint
  I also will add the computer info i used and such. # System Details Report--- ## Report details- **Date generated:**                              2025-11-17 11:36:33 ## Hardware Information:- **Hardware Model:**                              ASUSTeK
• Movie Studio

  4 answers, most recent on 8/22/2025

  RE: Program fonts
  Thanks John but I don't have a problem with the icons, it's the label writing. I have to squint and get really close these days to read the little fonts, either that or remember what each one says which again these days is a little dangerous. Using
• Video Pro X

  One answer, on 8/12/2024

  RE: [Closed] Vegas Hub Login not working
  @Greg-Lee Hello Greg, could you please make your post at the Vegas forum: https://www.vegascreativesoftware.info/us/  
• Video Pro X

  32 answers, most recent on 1/18/2025

  RE: "Missing" audio in VPX16
  @emmrecs Methinks "copy" is not really just that. Topaz could be rewriting the head info that throws Magix. Magix has done this to me occasionally; seemingly bog-standard audio won't import. Try another capture process eg the Magix dongle with
• SOUND FORGE

  10 answers, most recent on 12/4/2022

  RE: [Solved] Sound Forge Pro 16 Suite missing correct SpectraLayers Pro 9 installer
  See this recent thread where another user was also missing the SpectraLayers Pro activation serial. To summarize, contact Magix Customer Service. Email them at: infoservice@magix.net -or- sales@magix.net. That said, I do not see anything about SLP-9
• SOUND FORGE

  9 answers, most recent on 1/21/2025

  RE: Cannot get Sound Forge Audio Studio 16 to launch
  There is a specific forum for the Magix sister software Music Maker. I assume the 'reset' procedure would be the same though when it will not open to reveal the "Reset all preferences and cached data" in the 'File' menu.
• SOUND FORGE

  8 answers, most recent on 9/28/2024

  RE: SF Audio Studio cannot see external drive
  @Bol Hello, Thanks for the info, I'm busy today but I'll try tomorrow, the important thing is that Asus is working. Greetings, Wieslaw
• Movie Studio

  46 answers, most recent on 1/28/2026

  RE: BEWARE Latest Nvidia GTX 591.44 Drivers
  @john-m33 Hi . . . . jerky MPEG-4 exports when using the NVIDIA GeForce RTX 5060 GPU . . . . much better using the Intel UHD Graphics option . . . This difference between the 2 GPU's performance and the jerkiness would suggest that Interlaced video
• Movie Studio

  10 answers, most recent on 3/18/2025

  RE: Movie Sutdio 2024 Platinum 23.0.1.236 New Project Function Unusable
  @ralph6 Hi The issue you are having is most likely a scaling issue in Windows, see this Magix Support article. HTH @Reyfox Hi Tony - thanks for the heads up. John EBForum Moderator
• SOUND FORGE

  6 answers, most recent on 5/1/2026

  RE: Sound forge pro 11
  The password is incorrect and I need access to the old email to retrieve a new password @Angela-Prosser, in that case you will have to contact Magix support. Sorry to say, a response may take 'a while' due to the restructuring of Magix and the
• Photostory

  16 answers, most recent on 10/15/2025

  RE: I've been using photostory for some time but now have hit bugs.
  GeneralComplete name                            : F:\Materiaalvanaf2020\FilmmateriaalNoorwegen\18-09-2025\MAH01430.MP4Format                                   : MPEG-4Format profile                           : Sony PSPCodec ID                      
• Music Maker

  One answer, on 4/30/2026

  RE: Music making for beginners
  @zivo Hi and welcome to the forum. You can download, from here, and install the trial version of Music Maker and try it for 30 days. The trial version will be limited in available Soundpools, Instruments and effects, however it will give you a good
• SOUND FORGE

  4 answers, most recent on 5/11/2026

  RE: License for iZotope Plugins
  Hi @fbc.dunn. the iZotope activation codes should be in the same email as the Sound Forge activation serial code. The iZ plug-ins need to be activated though iZotope. It you did not get any email from Magix, check your spam/junk folders. Otherwise,
• Off topic

  163 answers, most recent on 6/12/2026

  RE: Magix support has not responded to support tickets for months
  @Craig-milne Please do not post confidential data, like your Support Ticket number, to this public, user to user forum. I have edited your post to remove it. If you read the whole of this thread you will see that Magix staff are aware of the problem
• Movie Studio

  18 answers, most recent Yesterday

  RE: Video Deluxe 2026 Plus
  @AAM Hi We need more information to help diagnose the issue you are having: The specification of your computer system including Windows version and program version, see this topic for what is required and please quote processor and graphics card(s)
• Video Pro X

  12 answers, most recent on 10/25/2025

  RE: ProX will not write to DVD DL discs
  Hi @johnebaker This is from Device Manager@johnebaker The second one (M drive) is an LG external disc. The internal drive came with the PC (Dell OptiPlex 3070) and I don't have any info. Is there some way to get more detail? As far as the discs are
• Samplitude

  5 answers, most recent on 10/24/2024

  RE: Open template VIPs more quickly?
  @Daz_Harris As advised to you in your previous thread: https://community.samplitude.com/ Jeff
• Rescue Your Videotapes!

  2 answers, most recent on 11/25/2024

  RE: Uppdate to wun11
  @Atila-Balaz The only thing which was updated are maybe the drivers for the video grabber device. You can try if the newer drivers from this site work for your video grabber:
• SOUND FORGE

  No answers, created on 12/15/2025

  Plugins shows a same generic control panel instead of a dedicated GUI
  a new SF18 pro suite, built 21 installation.Windows 11, 32GB Ram.SF built in effects works perfectly.All other plugin effects are detected and listed correctly.The problem:When open any plugin effect, I get a generic single slide plugin window
• Movie Studio

  One answer, on 5/1/2024

  RE: [Closed] Magox Vegas Pro 21
  @Tomasz-Winiewski Hi, sorry this is the wrong forum for Vegas Pro, you need to copy & paste your comment to the Vegas forum - https://www.vegascreativesoftware.info/us/vegas-pro-forum/.  
• Movie Studio

  11 answers, most recent on 12/4/2025

  RE: Corrupted Audio
  update: system is: Windows Info:Processor    Intel(R) Core(TM) i7-3770 CPU @ 3.40GHz   3.40 GHzInstalled RAM    8.00 GB (7.88 GB usable)Storage    3.64 TB HDD ST4000DM004-2U9104, 932 GB SSD CT1000MX500SSD1, 3.64 TB HDD