• Movie Studio

  9 answers, most recent on 5/14/2024

  RE: Movie Studio 2024, How can I convert the mv_ to mp4?
  @Chris-Royster Welcome to the Magix user to user forums. Can I suggest that you read the included manual, it's available to download under the Help menu! I say this because you have made a very fundamental mistake in your understanding of how Movie
• Photostory

  5 answers, most recent on 11/24/2022

  RE: Unable to install Photostory 23
  @AcacioCunha Welcome to the Magix user to user forums. I have removed the second image you posted because it includes your confidential serial key which should never be posted to a public forum like this one. To do so is to risk your software being
• Off topic

  48 answers, most recent on 10/13/2022

  RE: What is the phone number of Magix Customer Support?
  Oh my goodness!~ My computer was experiencing a lag the night I purchased Magix Photostory Deluxe 2022 to upgrade the Photostory I already owned. I didn't want my card info sitting on my desktop while the "working on it" little circle just kept
• Photostory

  5 answers, most recent on 6/24/2021

  [Solved] CODEC ACTIVATION
  Hi I try to input mov video file from my Iphone to the Photostory but it request me to purchase me CODEC activation. Why is it so and it is only for one time purchase or every mov video file I need to purchase the code.
• Photostory

  5 answers, most recent on 6/24/2021

  RE: [Solved] CODEC ACTIVATION
  @Ang-Mervyn Such codec activation is a one-time process. Once installed it will always be available to you. One word of warning: video files from mobile phones very often create problems for video editing programs, like Photostory, because they are
• Photostory

  One answer, on 5/1/2022

  I have an error with product registration.
  Magix photostory deluxe
• Photostory

  4 answers, most recent on 12/7/2023

  RE: Registration Issues
  @ROD-TAKAHASHI Welcome to the Magix user to user forums. Where did you purchase Photostory, direct from Magix or from a third-party seller? When you say you are unable to register do you receive any error message? If so, what? (Please quote it in
• Photostory

  16 answers, most recent on 7/8/2022

  RE: I have an MP4 clip inserted in my Photostory which will not play audio
  Hi, the video clip is from the ancestry program My Heritage and is a clip called Deep Story. The clip works on my computers. I rechecked, and I have photostory 2018) I will look at the tutorial you posted. Thank you for your response and I will let
• Photostory

  21 answers, most recent on 12/8/2022

  storyboard cursor problem
  Hello, recently I upgrade from photostory 19 to 23. I noticed some changes in the storyboard layout and I do not understand the red line going down and under the photos left or right and the use of it. The cursor itself will not stay and move with
• Photostory

  8 answers, most recent on 1/19/2023

  How do I speed up Photostory 2023?
  I think I will like this product, but only if it can be more responsive. I suffer lags and delays in just about every area of operation. My PC has 4 i7 Cores at 4GHz and 32Gb RAM. My C drive is an SSD and the data is on a 2TB HDD. The software
• Movie Studio

  44 answers, most recent on 1/17/2025

  RE: Making Blu-rays
  @donjen33 First, thank you for posting a full description of your computer and software. That information is extremely valuable to fellow-users who would like to help you. However, please edit your signature to remove the Device ID and Product
• Photostory

  One answer, on 9/19/2022

  Upgrade question
  I have an old verision of photostory that i purchased on CD. Since that time, i have a new computer that doesn't have a cd player and now i am unable to put on my computer. I would like to upgrade however i am not sure if my program needs to be on
• Photostory

  One answer, on 4/7/2022

  Where had the Wizard gone in Photostory ?
  I used Photostory years ago and just recently bought it again, however I don't see the Photo Story wizard ? Anyone have any ideas ? thanx in advance.
• Photostory

  4 answers, most recent on 9/1/2023

  [Solved] daily pop-up ads
  I keep getting daily pop-up ads on the lower right side of my screen when I log in to my computer each day. How do I stop this? It wants me to by Photostory 2021 which I already own. I also get email ads which is fine, but I don't need both. I can't
• Photostory

  5 answers, most recent on 4/27/2021

  RE: [Solved] Bought Photostory Deluxe 2021 but i can't download the free content
  I solved the problem. I used controlpanel to uninstall everything related to Photostory Deluxe, then i manually cleaned the registry from leftovers related to photostory deluxe. There were hundrefs of keys and values related to photostory (poorly
• Photostory

  5 answers, most recent on 4/27/2021

  [Solved] Bought Photostory Deluxe 2021 but i can't download the free content
  Bought Photostory Deluxe 2021 but i can't download the free content. I see all downloadable files but i can't select anything. I'm on win7 64bit.
• Photostory

  6 answers, most recent on 4/16/2021

  [Solved] Purchased the latest upgrade Yesterday
  Prior to this before upgrading my existing system crashed and the I sent the crash report. I restated the application and same thing. After purchasing I received the confirmation email and receipt and went through the process on the screen that came
• Photostory

  3 answers, most recent on 3/23/2021

  RE: [Solved] Unable to re-install
  @Begadoc Hi A common cause for the issues you are having with Photostory and Movie Edit Pro is your Antivirus's Folder protection/Ransomware/Real time protection feature blocking the program installation - try temporarily turning this off while
• Photostory

  3 answers, most recent on 3/23/2021

  [Solved] Unable to re-install
  Following a failure of my system disk I had to install a new one and reinstall all software. This is a Windows 10 system with the latest version of WIndows. Software all worked OK pre system failure.However I am unable to reinstall Photostory
• Photostory

  3 answers, most recent on 3/22/2021

  RE: [Solved] Cannot boot The software anymore
  Hi Jeff. As it turned out Parallels uses Bootcamp "elements" when installed on a Mac. Since I wrote my post here on Magix, I have worked hard and fixed the problem on my own. Here are some steps I took: 1. I purchased a key from Microsoft for my
• Photostory

  4 answers, most recent on 3/24/2021

  [Solved] Error in module "VCRUNTIME140.dll"
  I often get this error message when working in Photostory Deluxe 2021. Can anyone help? I use Windows 10 64 bit
• Photostory

  3 answers, most recent on 3/22/2021

  [Solved] Cannot boot The software anymore
  I purchased Photostory Deluxe in Nov2020. Installed it on my iMac on a PC partition that I created by using Parallels software. I created many movies and photo stories successfully. I am not sure if Photostory stopped booting after I installed MacOS
• Photostory

  4 answers, most recent on 3/12/2021

  [Solved] DVD playback error message - Playback Prohibited by Area Limitations
  Up graded to Photostory Deluxe 2021 in November 2020. DVDs created will play on my computer and dvd player. Some dvd players in our family will not play the show. Dvd's from previous Photostory versions play fine on those players. Error msg:
• Photostory

  3 answers, most recent on 1/20/2021

  [Solved] Issue With Image Sizes Suddenly Changing
  Doing an edit on a photostory I already exported. The images are fine in the exported document but in photostory I have just noticed after editing for a few hours the bottom has suddley been cut off the images. Have I accidentally pressed a button I