• SOUND FORGE

  9 answers, most recent on 6/4/2026

  RE: Is this the end of Sound Forge?
  If you are not aware already, Sound Forge is now published by BorisFX, FWIW " Sound Forge 2026 appears identical to (Magix) Sound Forge 18 aside from the branding. The only bug that has been addressed so far was the need to double-click really
• Video Pro X

  14 answers, most recent on 10/21/2025

  RE: [Closed] Serial Number / Licenses
  @Jesse-Boyland2330 Hi. Even if you have changed your email address you can use your old email address to log into your Magix account. From there you can change your account settings to your new email. Whether your purchase works or not could depend
• Video Pro X

  14 answers, most recent on 10/21/2025

  RE: [Closed] Serial Number / Licenses
  Thank You I am trying to fix it. I purchased 2 licenses from Amazon. One of them worked after going through the process of using the Voucher code.  I understand that the company need to keep track of the serial numbers/licenses, but there has to be
• Movie Studio

  16 answers, most recent on 2/25/2026

  RE: Can't get Red Text
  The color in the screenshots, as you see, is what I see see in Irfanview and Photoshop. But red and yellow in general are correct in the other softwares. I just made a screenshot of your comment of the Anaglyph mode access (since I'm not familiar
• Movie Studio

  2 answers, most recent on 11/24/2025

  RE: téléchargement video deluxe 2013 impossible
  @claude-DIAZ Les anciens programmes de téléchargement ne fonctionnent plus depuis au moins deux ans. Auparavant, le support Magix (infoservice@magix.net) fournissait les programmes d'installation aux utilisateurs qui en faisaient la demande, mais il
• Video Pro X

  8 answers, most recent on 11/27/2024

  RE: VPX performance
  @johnebaker I gave all my Canon gear to a young lady who I know that likes to shoot stills. She had a 12MP Canon and I gave her my camera along with 3 lenses and an official Canon carry bag for the gear. She loves it. Next, to get her to do some
• SOUND FORGE

  8 answers, most recent on 2/25/2026

  RE: Sound Forge Audio Studio works incorrect with VST3 plugins
  @tolkachovaa We had some success by installing the free trial version of Music Maker 2026 and copying and pasting the
• Movie Studio

  10 answers, most recent on 4/25/2025

  RE: Help with Recommending PC Specs
  @DIYMark After Reading both of the replies from @Marc-Goder more carefully and looking at your cameras' recoding formats more closely, I see that MMS would not be a viable answer and VPX could still be somewhat limiting. However, Vegas Pro would be
• Movie Studio

  89 answers, most recent on 5/5/2025

  RE: Upon importing my photos, they turn to black and white or all black
  @johnebaker @Can-Dive @Gid @AAProds @Iris-Willis Hi. I'm back. Looking at the new file from Gid I still can't use it. I also see no thumbnail from the images even if I change the file extension. The new file crashes both MMS 2024 and VPX14. Will
• SOUND FORGE

  9 answers, most recent on 7/1/2024

  RE: Sound Forge Pro 11
  Nope still didn't work. I realized I had multiple instances running on different computers (shouldn't be able to happen I thought), but i deleted those and still cant register to the 1 computer I want it on. I have had many computers since 2020 and
• Video Pro X

  25 answers, most recent on 8/10/2024

  RE: No Hardware Encoding 9:16 ONLY!
  @CubeAce Still no issues here with MEP 2021 and MMS 2025. 16-9 source video, sectioned to 9-16, export uses hardware acceleration.  
• SOUND FORGE

  11 answers, most recent on 5/10/2025

  RE: SF 18 Pro Trial Crashing
  @ItsMeTho Interesting. Usually there should be an error message that the sample rate couldn't be set instead of a crash. But good to know that you found the solution Thanks for all the helps. 😊 Ya. I think it's strange behavior in general because
• Movie Studio

  51 answers, most recent on 12/14/2024

  RE: How to burn files to BD with menus but without having to re-encode?
  @AAProds Hello AndyW, Thanks👍 for the internet link. I see that you can create an MP4 file with a menu structure with that program without using MEP2019. But as you already wrote, it still needs to be re-encoded. Greetings,Rob
• ACID

  16 answers, most recent on 4/27/2026

  RE: ntdll.dll - ACID doesn’t start
  @NappeR Just in case, have you also tried earlier versions or only version 14? I currently don't know which one is needed by Acid Pro 11 but Acid Pro 10 needed the C++ Redistributables from 2013 (Version 12). And make sure you restart after you
• Movie Studio

  7 answers, most recent on 4/18/2023

  RE: [Solved] Very slow rendering on new win 11 gaming PC
  @chuck-hunnicutt Chuck, the three-option version is Movie Studio 2023; the two-option version is Movie Edit Pro. MS 2023 is the later version. You can have two copies running at the same time, so I would suggest that you simply install MS 2023 on
• Off topic

  163 answers, most recent on 6/12/2026

  RE: Magix support has not responded to support tickets for months
  My experience is also a turn-off regarding buying from MAGIX.  I did support-requests but never got a response or the download-links etc.  They were paid with PayPal but I have never had a problem with such payments.  The initial upgrade to MUSIC
• Off topic

  One answer, on 5/27/2023

  RE: [Solved] Vegas Pro 20
  @Barry-Reitman5894 The problem is very likely that you registered Vegas 20 to a different customer account and a e-mail address (maybe a typo or you forgot the original account?) You can still download the installer from here by entering your serial
• Movie Studio

  14 answers, most recent on 3/26/2026

  RE: Hardware Rendering
  The project I used was my own, an older Disneyland trip from 2016, 32 minutes running time. Collection of video, picture collages and other effects. I have additional metrics, using the exact same project as in the above and below hence a relative
• SOUND FORGE

  3 answers, most recent on 5/21/2025

  Normalize not available for a plug-in chain
  SF17. I want to create a plug-in chain to automate a repetitive task. The first step is to normalize the audio file. Normalize is under the Process menu. Since it is technically not a plug-in, it isn't available for the chain. But I still need to
• Music Maker

  3 answers, most recent on 10/15/2023

  [Solved] Cannot Export Song in any format, it crashes
  I am having an issue exporting one of my songs from Magix Music Maker and it is quite frustrating. Every time I try exporting it with the normalize feature checked, it normalizes up until maybe around 35% and then Music Maker crashes instantly. If I
• Audio Cleaning Lab

  3 answers, most recent on 10/9/2024

  RE: Need serial number
  I log in but there is no 'My Products'. It came with the ION turntable. I can't remember registering, maybe I did, I don't know. I can access the program so I probably did. Still, no serial number.
• Movie Studio

  21 answers, most recent on 10/18/2025

  RE: Why Chromma key - gives additional collours on video ? Why
  @badbob Hi Thanks for the clarification, and trip down memory lane. I first started with Movie Edit Pro 11. Added 13/10/26 : From the software disc images it looks like you have MEP 2018 as the current version installed. With respect to the effect
• SOUND FORGE

  42 answers, most recent on 5/28/2025

  RE: Batch Processor Crashing
  @johnebaker Ok, this is definitely on my end. Right now we have exhausted so many options that Gemini thinks my wifi adapter is feeding windows incorrect info, causing it to think it can't connect to its metadata server, causing a metadata staging
• Video Pro X

  5 answers, most recent on 9/11/2024

  RE: retrieving clip property information
  @Betovalle Hi Roberto, Good work! Have they said anything about the bug for the trimmed clip added to the PTF? That is still annoying. John CB