• Movie Studio

  One answer, on 12/24/2022

  Poor support and poor customer satisfaction
  Almost a month ago I purchased the Magix studio I did the download, and it would not load in I sent in a support request and 5 days later i get a response to my request (remember I just purchased it and 5 days later I could not use it). When i
• Music Maker

  6 answers, most recent on 12/29/2022

  RE: ENTER SERIAL NUMBER BUTTON DOES NOT WORK
  @Terrence-Johnson Welcome to the Magix user to user forums. I have hidden the similar post you made to another thread since it is a duplicate of this one. Please don't create duplicate threads or it becomes very difficult for users who might wish to
• Audio Cleaning Lab

  4 answers, most recent on 1/11/2023

  Importing audio cassette music to PC
  Dear Sirs, I am using the correct RCA cables (red/white) connected directly to the cassette deck Line Out sockets and then to my Line-In (green) socket on my PC as per the tutorial. I have re-set my Sound Card to be the Line-in input in the Sound
• SOUND FORGE

  5 answers, most recent on 11/18/2022

  RE: Purchase the wrong version of Sound Forge
  Hi @Xlog2X, the installation manager download/install procedure has been flaky as of late. Assuming you need the unpacked installer for Sound Forge Pro 16
• Video Pro X

  16 answers, most recent on 12/6/2025

  RE: HEVC-Codec
  @JanML Hi. Filmora does not support HEVC and Moavi doesn't seem to support it either judging by the system specs. Movie Studio is an enthusiast video editor and does take some learning. It is not like some other more consumer friendly editing
• Movie Studio

  6 answers, most recent on 3/20/2023

  RE: Accessing Storyblocks content ?
  Storyblocks - There is a website called Storyblocks...with a lot of content...Storyblock admin told me on chat Magix is licensed with them. I purchased Movie Studio 2023 Subscription and need to know if there is a link with a coupon to gain access
• Video Pro X

  61 answers, most recent on 1/31/2023

  RE: Exported video not matching up with finished edit producted
  @Reyfox Hi. Win 12 is already under development. It may come out before then end of support for Windows 10. Whether that will be a good or bad thing is left to be seen. Nvidia in particular has drifted away from it's original goal in my opinion
• Music Maker

  One answer, on 3/14/2023

  RE: loops
  @Mayhemx01 this is a joke right Seriously? and yes i know producer planet bla bla bla What do you know about Producer Planet? ever single loops there is non royalty that i see have been threw 100s of them at this point Obviously you know very little
• Video Pro X

  2 answers, most recent on 1/3/2023

  [Closed] Correct Forum
  Ok, sure I'm not in the correct forum. Yadadada. I appreciate you explaining that to me in my 2nd post. But until I get a resolution, to get to the correct forum, you should let the customer decide when the ticket is closed. Just because you sent me
• Video Pro X

  16 answers, most recent on 12/6/2025

  RE: HEVC-Codec
  @JanML Hi. Filmora does not support HEVC and Moavi doesn't seem to support it either judging by the system specs. Movie Studio is an enthusiast video editor and does take some learning. It is not like some other more consumer friendly editing
• Music Maker

  4 answers, most recent on 12/19/2022

  RE: playback not working properly when signed in
  @pete-thomas First, please remember these are user to user forums, there are no Magix staff here and the demo projects are not ours. What audio interface are you using? Please tell us exactly which audio driver type you are using; a screenshot of
• Xara Designer Pro

  30 answers, most recent on 12/1/2022

  RE: Why isn't my xara updating
  @Crystal-Hall Hi . . . . but I use to could see stock photos, shapes etc now they are empty . . . . If you mean you have no access to the online Content catalogue, then it is most likley that your Subscription service has expired, you can check this
• Movie Studio

  18 answers, most recent on 10/1/2022

  RE: Upgrade Movie Studio Platinum 16 => Movie Studio 2023 Suite
  @Ilya-Derebenskiy Hi. If you can't find that email then send a copy of the email you have and send it to the email address on this page of the Magix website along with a request for download instructions. Ray.  
• Video Pro X

  One answer, on 2/21/2023

  [Closed] Unable to install 'Vegas Pro 365'
  I need help. I don't know if this is the right forum or not. I am looking for the forum for 'Vegas Pro 365' which I am having problems installing. It just hangs. I have re-started it several times. I've been trying for days. I once had to stop it
• Movie Studio

  18 answers, most recent on 10/1/2022

  RE: Upgrade Movie Studio Platinum 16 => Movie Studio 2023 Suite
  @Ilya-Derebenskiy Hi. Try going to the website and use the upgrade option. Make sure you scroll to the bottom of the product page where you will see 'Upgrade'. Press that and it should take you to a page to log into your Magix software user account.
• Movie Studio

  31 answers, most recent on 1/8/2023

  RE: proDAD Mercalli V6 SAL
  @AlanA @AAProds On their website Plugin versions, it only shows V5 ?🤷‍♂️ https://www.prodad.com/Plug-in-solutions-tailor-made/MAGIX-29808,l-us.html
• Movie Studio

  One answer, on 11/7/2022

  RE: Crash
  @Roy-Harrison Welcome to the Magix user to user forums, so this is not any support channel for Magix.. However, there are a number of experienced users of the software who visit and post here so we may well be able to help you, but not without a lot
• Photostory

  3 answers, most recent on 10/1/2022

  RE: Upgrade of program
  @Sharon-Steigerwald Go to the Magix website, find the software you wish to upgrade and, on the “buy it” page, choose the Upgrade option. You will be asked for the serial key of your existing version and, if that checks out you will be allowed to
• Movie Studio

  70 answers, most recent on 2/7/2023

  RE: How to access NewBlue FX in MS suite?
  @OldNick1 Nick, I can verify this. Trying to get Essentials installed is a nightmare. Back and forth, they download but then are watermarked, and then can be downloaded again. Meanwhile, you close the program as it tells you to and here's the
• Movie Studio

  8 answers, most recent on 9/21/2022

  RE: trial software key
  @charles-eastwood Hi Charles. Welcome to the user to user forums. As such the Magix home website is not our website. There are only users here including the moderators. There is no direct contact with any Magix staff on these forums. To help us to
• Movie Studio

  2 answers, most recent on 10/13/2022

  RE: Magix Education
  @nicolesharp100 Hi This is a user to user forum so we cannot help with Educational inquiries. For information regarding education versions of Magix products and your other questions contact Magix directly by email to infoservice@magix.net. . . . .
• Movie Studio

  24 answers, most recent on 12/1/2022

  MP4 plays fine outside magix, but plays blank/black in magix.
  I'm using:- Windows 10 Home and MAGIX Movie Edit Pro 2016 Plus 15.0.0.90 (UDP3).- PC is an i7-4770k @3.5GHz with 16GB of ram- Graphics card is a Nvidia GeForce GTX 1050TiI've recorded a series of mp4 videos of my website with a screengrabbing tool
• Movie Studio

  One answer, on 10/9/2022

  RE: product installation
  @Ronald-Hughes Hi Where did you purchase the software from, eg Magix through their website or a 3rd party site/retailer? If you purchased direct from Magix, then you should have received an confirmation email which includes your serial number and
• Movie Studio

  3 answers, most recent on 10/4/2022

  [Closed] Had to reinstall movie studio 13 and now it will not let me activate
  I had to reinstall windows 7 on my computer and then I had to reinstall Movie Studio 13 (I bought from Sony as a download) and now the Magix website will not let me activate it. The Magix website says it is registered to another user with a