• Video Pro X

  19 answers, most recent on 12/12/2018

  RE: Rendering artifats
  Hi Duncan, Out of interest, why are you wanting to go to the BlackMagic camera presumably to replace your Panasonic HC-X 200. Unless you are doing very high level work, you could be letting yourself in for a lot of hard work, not to mention a lot
• Video Pro X

  19 answers, most recent on 12/12/2018

  RE: Rendering artifats
  Hi Duncan, Out of interest, why are you wanting to go to the BlackMagic camera presumably to replace your Panasonic HC-X 200. Unless you are doing very high level work, you could be letting yourself in for a lot of hard work, not to mention a lot of
• Off topic

  7 answers, most recent on 12/19/2018

  RE: Cancelling Contracts
  I want to cancel my ACID Pro 365 contract. How do I do it?? I will cancel one way or the other and if you help me, I will not report you to the Better Business Bureau! Screen shot with date of request!!! I want to cancel my ACID Pro 365 contract.
• Off topic

  7 answers, most recent on 12/19/2018

  RE: Cancelling Contracts
  I want to cancel my ACID Pro 365 contract. How do I do it?? I will cancel one way or the other and if you help me, I will not report you to the Better Business Bureau! Screen shot with date of request!!!
• Samplitude

  3 answers, most recent on 12/16/2018

  We Need Mac OS Version
  Hi, Why Magix have very adamant in this policy Sam only on WIN, we are Samplitude user. Magix have to think about the Pro users Perspective point, we want Samplitude on Mac OS. its our right and freedom. Magix is simply saying Protools, Logic are
• Movie Studio

  41 answers, most recent on 12/7/2018

  RE: How do I make LOGO STINGERS
  THANK YOU FOR ALL THE HELP.   BY THE WAY, Anyone know why my video preview is super sluggish and slow? I have high speed mode activated on MAGIX PC TUNE SOFTWARE ? I have a very fast business edition 2017 Dell Laptop running windows 10 PRO Computer
• Video Pro X

  53 answers, most recent on 12/20/2018

  RE: [Feedback] How do you like version 16.0.2.304 ?
  I am hoping they can send me a previous version to roll back to so I can keep my business going.Doug. I feel your pain, Doug. Multi-cam has been broken for four months now; I've resorted to my old MEP+ 2017 to get anything out the door. I get the
• Video Pro X

  53 answers, most recent on 12/20/2018

  RE: [Feedback] How do you like version 16.0.2.304 ?
  I have just contacted support to mention that I can no longer create a smooth DVD since the last few updates.I have not tried 304 yet but I may as well because I don't think it can get much worse for me.I am hoping they can send me a previous
• Movie Studio

  88 answers, most recent on 12/3/2018

  RE: Project has Frozen after update using Pro Premium.
  @Jayessarr Glad to see that you're back in business. Impressive project, just over 16 minutes. That must have taken you about an hour so far, right? 😀 Or more likely 40 hours and counting. John CB
• Music Maker

  No answers, created on 11/24/2018

  Some plugins won't import into MM Premium 2019 (self-resolved)
  Hi, I'm having an issue installing plugins like Synth 1, Kontakt, Guitar Rig, Reaktor and a few others into my Music Maker Premium 2019 edition. I have everything setup correctly in the directories, in fact, all of my other plugins that are set up
• Movie Studio

  5 answers, most recent on 11/22/2018

  RE: DVD vs USB playback for SD video
  I film and edit weddings as a major part of my business and deliver on both dvd and usb. Usb gives far sharper images as you can use 1920x1080 HD file sizes but you need to use a bit rate that is appropriate to the length of the video. For example
• Audio Cleaning Lab

  2 answers, most recent on 11/21/2018

  RE: Upgrade Price for latest version of Audio Cleaning Lab?
  Ralftaro, Thank you for being responsive on here. I think you are the only Magix employee that cares about all of the people spending money with your company. I am so upset with your company. I purchased a soundpool, cannot get it to show in my
• Music Maker

  11 answers, most recent on 11/23/2018

  RE: Soundpool installation not completing.
  Hi there, I am having issues with the Soundpool too. I cannot tell when my Music Maker was last updated and I am wondering if I would have to purchase a patch at this point? Also, in troubleshooting my problems, I kept downloading my new soundpool
• Movie Studio

  11 answers, most recent on 11/20/2018

  RE: Burned discs will not play on either of two DVD players
  @CubeAce I have to very forcefully disagree with your assertion that "Some standalone players won't play DVD - R discs". In fact, I find that it is DVD+R single-layer discs which are the ones that can cause problems, though not the dual-layer type
• Movie Studio

  15 answers, most recent on 9/11/2019

  RE: Problem animating Hitfilm Gleam effect (and other effects).
  I got a response from support today and they also confirmed the problems. It is being forwarded to the developers. I would also like to say that I have submitted three support requests in the last few weeks and all were handled within two business
• Movie Studio

  6 answers, most recent on 11/9/2018

  RE: sync 3 separate tracks precisely by eyeballing objects audio wav
  My business is wedding video and small theatre productions, so I am constantly synching audio and video footage. A typical wedding for me is 3 camera streams of 4k video and audio and 2 audio recorders. Church weddings and shows are typically up to
• Movie Studio

  12 answers, most recent on 11/9/2018

  RE: Problem with stereo3d export side-by-side
  Hi Roger, sorry I did not notice your new posts when I wrote my reply. As I stated, my goal is to have full-width side-by-side movies. I decided to use that format because it preserves the full resolution of my footage and seems to be the most
• Off topic

  14 answers, most recent on 11/13/2018

  RE: whats wrong with my Magix MusicMaker 2016?
  I fail to see how on earth you missed this ENTIRE post I made DAYS AGO which completely details my computers entire configuration! I have also placed this as my signature in my profile if by some freak of nature you manage to miss this detail I have
• Off topic

  14 answers, most recent on 11/13/2018

  RE: whats wrong with my Magix MusicMaker 2016?
  @Wineblue2 The support page for Magix is here. That is the route to use for raising a support ticket. Also, despite the excellent advice that John EB gave you in his post, you have really not told us anything about the problem(s) you are
• Off topic

  14 answers, most recent on 11/13/2018

  RE: whats wrong with my Magix MusicMaker 2016?
  When I purchased these programs I had one on my laptop Windows 10 and the other on a PC Windows 7. Halfway through the first year I purchased a new PC system with Windows 10 Pro so I removed the Windows 7 machine and added the new Windows 10
• Other products

  One answer, on 10/23/2018

  [Closed] Vegas Pro 16 is a disgrace
  I've been using Vegas since 11 when it was under Sony's property and Vegas Pro 16 is by FAR the least stable of any vegas I've ever used. I'm outright FURIOUS that I've decided to upgrade and it's affecting my business now. In any single session you
• SOUND FORGE

  14 answers, most recent on 5/17/2019

  RE: Old Izotope Plugins
  As I stated, iZotope's 'Mastering Effects Bundle for Sound Forge' is Direct X, so adding it to the VST search folders is futile. You're right. You did mention that. My apologies for my impetuousness. It was a much too busy weekend for me. I don't
• ACID

  2 answers, most recent on 10/19/2018

  RE: No real issues here.
  Same with me. Very few problems except the known Beat-mapper issue that was corrected in the 8.0.7 update. I did discover recently that the only way to get that update was in Administrator mode but once I figured that out .... I'm in business
• Music Maker

  One answer, on 10/5/2018

  can we revert back one or two versions of MM?
  Hi everyone, Since a couple of years i use MM premium, on an almost daily basis. Frequent problems with the program haven't stopped me yet, but are discouraging at times to say the least. After the most recent update (from v25 (musicmaker 2018) to