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  • Movie Studio
    15 answers, most recent on 2/7/2021
    RE: Program crashes
    @john-e @emmrecs Hi John. It appears to be a missing dynamic link library file but also your CPU is slightly under-powered. I don't know if the CPU is contributing to this error message or not but you can search on the net for the missing file. I
  • Video Pro X
    19 answers, most recent on 1/25/2021
    RE: Mangled Audio with every track
    @John-Smith5561 Hi . . . . Where are you getting your information from?? 2.6mbs is well within reason for 720p@30fps. . . . . It may be for direct playback after recording and the player plays the video at its native resolution, however once you
  • Movie Studio
    22 answers, most recent on 2/6/2021
    RE: BUG 4K 100Mbps 30p drops 1/3 of frames on rendering - solution in post
    @K-Wood @johnebaker @johnebaker Hi K. I am interested mainly in your sentence. We use Powerdirector to join these files (using its SRVT MP4 output) because it's insanely fast and we've never had a problem with the output. It's an exact match of the
  • Video Pro X
    20 answers, most recent on 1/21/2021
    RE: Best settings for best quality when uploading H.264 to YouTube
    @Scenestealer @johnebaker Hi Peter, Hi John. Hi Peter. My fault in this instance. The right had export box settings were wrong and set for an HD encode not 4K. It should have shown this. As you can see the average and maximum bit rates are now
  • Other products
    8 answers, most recent on 1/16/2021
    RE: entering a homepage in comments section
    @HAManandJokeDebaere Valid internet address formats are : https://www.sitename.xxx https://sitename.xxx and http:// versions of the above. xxx = the domain type eg .com, .info etc If you are trying to link to a specific page on a site then you
  • Web Designer
    No answers, created on 1/11/2021
    Error in generating HTML Preview, giving "366.k.sa.nk"
    Hello. I'm editing someones .web file to make some updates. When I move stuff around the app goes into a long loop whilst allegedly generating the HTML preview, and finally gives this error "366.k.sa.nk". How can I find what the app is struggling
  • Movie Studio
    4 answers, most recent on 1/2/2021
    RE: Some of transitions not working
    @Dimitrios-Panagopoulos Hi Dimitrios. Specifications state MEP that the current version of Movie Edit Pro needs to run on at least Windows 8.1 or higher. It is not Win 7 fully compatible. If your laptop is this one the processor is two cores short
  • Movie Studio
    12 answers, most recent on 1/2/2021
    RE: Preload freezes when I try and run a MP4 from the timeline
    @nfontaine Having the 64 bit version of Movie Edit Pro Plus 2014 will not help you with what you want to do. To edit 3840 x 2160 pixel footage you would need a four core processor. Specs are as listed in the image below for MEP 2014. Is this your
  • SOUND FORGE
    9 answers, most recent on 3/10/2021
    RE: Useless result.html File Constantly Created Version 14.0 Build 130
    Are you suggesting that this is working as designed? Why is result.html and result.xml being written to D:\ each and every time I start Sound Forge? This looks like a defect to me.
  • SOUND FORGE
    9 answers, most recent on 3/10/2021
    Useless result.html File Constantly Created Version 14.0 Build 130
    I have been wondering what application installed on my workstation is constantly creating a result.html file on the root of my D: drive. I just recently learned that it is Sound Forger version 14.0 creating this file. I delete the file and it gets
  • Other products
    13 answers, most recent on 1/9/2021
    RE: Getting this error when using FTP option to connect to my website
    @Brian-Koncher Hi I assume you tried with FileZilla and it too failed to connect, in which case I would suggest you contact Xara Online Support - see item 4 here. John EB
  • Movie Studio
    6 answers, most recent on 12/30/2020
    RE: Programme error message
    @john-jory The error message you are seeing refers to an intel graphics control module. it would be very useful if you were to add the full details of your computer specification to your signature but, as a first step I would check that all the
  • Web Designer
    One answer, on 12/27/2020
    RE: Xara Web Designer
    @Antony-Wootten Hi I have moved your post to the correct section of the forum - Internet &Technology, Web Designer. If you have used programs such as Microsoft PowerPoint or Publisher, then Web Designer is similar in operation when designing and
  • Web Designer
    One answer, on 12/23/2020
    RE: How do I load files into a www file so that my altered web pages
    @john-b8313 Hi . . . . I am getting problems uploading my web site . . . . If the site is being uploaded and you do not see the changes when you browse to it - press F5 several times to force the browser to refresh the page(s) - sometimes the
  • Movie Studio
    62 answers, most recent on 12/23/2020
    RE: Deadlock
    @Scenestealer, @CubeAce Hi I can confirm the high activity on the RTX GPU when the export gets to the videos that have Vegas stabilisation, irrespective of which option is set in Graphics Settings and the Intel/RTX settings in MEP. The RTX is
  • Web Designer
    One answer, on 12/19/2020
    Download files from old sits
    My website was created prior to HTML5 standards. I was told I have to redo each page. How can I download my videos, images, pdfs to go to a different application. All I see is the message that my site uses Adobe Flash Player which has been
  • Movie Studio
    47 answers, most recent on 12/18/2020
    RE: Windows menu
    @amaethu Hi, Try Debut from NCH, not VideoPad. It's free for non-commercial use. John CB
  • Movie Studio
    8 answers, most recent on 12/18/2020
    RE: Left and Right video channels are not in sync.
    @Marvin-Pitney Hi Marvin. If this page is correct on your CPU specs, then your system is not coping the the demands of the new program that require the system specs I've posted into the image below, so I'm afraid I stand by my original
  • Movie Studio
    272 answers, most recent on 4/1/2021
    RE: Movie Edit Pro 2021 is out - New features
    @SevCardy Hi Sev. This may be extreme but do you want to eliminate one problem from the equation? Try the Intel GPU diagnostic Tools. Ray.
  • Photostory
    3 answers, most recent on 12/9/2020
    RE: locks up on launching
    @CharlieM And the information about your computer??? It is a pain to gather that information but it really is helpful to any fellow-user who wants to be able to help you! The error log suggests the problem is with a module within Direct 3D (by the
  • Xara Designer Pro
    2 answers, most recent on 12/8/2020
    RE: Publishing multiple pages
    @Barry-Phillips Hi Assuming you create(d) the whole site in one project, ie all 70 pages, then yes it will publish them. However you may only see one HTML file - index.html the rest of the pages are there, just not as individual HTML files as shown
  • Audio Cleaning Lab
    6 answers, most recent on 12/8/2020
    RE: Equalization for old 78 RPM records
    @Raymond-Compton Hi, I don't know if this will interest you, but take a look at this video about a free plugin for iZotope Vinyl - a lo-fi weapon. Looks interesting. www.youtube.com/watch?v=Lp8jR6sn-5U I'm about to download it. John CB
  • Web Designer
    4 answers, most recent on 12/7/2020
    RE: I need help saving a page
    Since I'm the original poster here, let me try and explain where we are, and try to answer the other question. First off, I posted this, then later found that better support for Xara Web Designer questions is available at talkgraphics.com. I got
  • Web Designer
    4 answers, most recent on 12/7/2020
    RE: I need help saving a page
    @alex-p1438 Hi Your comment is on a different topic to the OP's, hijacking another users topic is considered bad forum etiquette. From the little information you have given I would advise to: Do some basic research on HTML what it is and how it
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