• Movie Studio

  47 answers, most recent on 8/24/2025

  RE: "Takes" functionality
  @CubeAce Hi Ray, .....unfortunately, a 4 TB hard drive now lasts less than a year, and that's just for photos, without a backup drive... I disagree with the above statement. My 2.5-inch external USB HDD drives of 1, 2, and 4 TB are all over four
• SOUND FORGE

  13 answers, most recent on 3/16/2026

  SF11 is stable - SF13, 14, 16 fail.
  I have been struggling with SF for years, I can no longer test if SF18 fixes issues or not but I am on SF16. When I've upgraded to new versions the bugs have not been fixed and have given up paid upgrading.I've just discovered that all the versions
• Off topic

  One answer, on 5/27/2023

  [Solved] Vegas Pro 20
  I upgraded to Version 20 about a year ago.[ It worked fine. Then, starting about a week ago, it wouldn't open. I tried to update to build 403. It didn't install properly. I tried to manually delete prior version of Vegas Pro 20. No help. Logins are
• Music Maker

  9 answers, most recent on 7/3/2025

  Music Maker Premium 2024 Gives two errors when trying to load Projects
  When I go to open a project I have been working on for a few days now it gives me these two errors. Also when I am finally able to open the said project the beats per minute sound like it's set to 300+ but the BPM meter only shows 100bpm (possible
• Movie Studio

  7 answers, most recent on 5/24/2024

  Export fails halfway through with undescribed error.
  The last few times I've tried to export a movie to 29fps mpeg 1920x1080, it's failed halfway through with a dialogue box that just says "Canceleed due to Error Code". There is no error code specified.The video I've been exporting (compiled from
• Movie Studio

  2 answers, most recent on 1/14/2023

  [Solved] Unable to create Activation code
  Hello! I've recently gotten a new laptop and have been meaning to install my copy of Movie Studio 15 Suite, but it keeps giving me an error whenever I try to create an activation key. All the info seems to be correct and I've made sure to remove my
• Movie Studio

  3 answers, most recent on 11/25/2024

  RE: “No playback device activated”
  @jak.willis The error message specifically mentions your sound card because the problem is to do with your computer's audio settings. Most commonly, this is caused if your sound card is default setting to something other than the normal video
• ACID

  6 answers, most recent on 12/28/2022

  [Solved] Error While installing ACIS PRO 11
  A fatal error occurs when I try to install MAGIX Analogue Modelling Suite Plus, MAGIX essentialFX Suite...ands others. Here is a snapshot: I have no idea how to fix this...please help.
• SOUND FORGE

  7 answers, most recent on 11/12/2025

  Sound Forge 17
  I have downloaded and reinstalled sound forge 17.0.2 on a windows 11 Pro computer with Intel i7-13700 CPU, rebooted, and tried to launch. It would not launch and would not give any error message as a hint to why it would not launch. It just pops up
• Movie Studio

  15 answers, most recent on 6/9/2025

  RE: [Closed] AI Media Management in Video Deluxe 2026
  @Candive 1: 10-bit HDR export with GPU in HEVC: Still doesn't work.The parameters for BT2020, HLG, or PQ are not adopted.Export is only possible via software encoding. 2: You still have to pay extra for more than just the Intra codec. These costs
• ACID

  12 answers, most recent on 9/7/2024

  RE: ACID 11 Quits responding.
  I have done everything you described above. I originally purchased acid 11 music studio, then realized i should have purchased the acid 11 pro suite. so i did that. i had them both installed so i uninstalled acid11 music and got the same error. then
• Movie Studio

  10 answers, most recent on 1/9/2024

  RE: Fails to open
  Still recovering from previous PC but the error message rads -  "Error in "Essentials.olx". Load address 0x0000000042870000 to address 0x0000000042DC4702 (exception 0xc0000005 ACCESS_VIOLATION".
• Music Maker

  15 answers, most recent on 3/28/2026

  RE: Music Maker update 32.1.0.17
  @ralftaro Hi Ralf, Great! Error message no longer shows up. Well done. Thanks, John CB
• ACID

  4 answers, most recent on 10/19/2023

  [Solved] Won't Arm--After Reinstall, error 1624
  I've sent a few emails to support with no response, which is extremely frustrating, to say the least. I purchased the upgrade to ACID 11, and it worked fine for about 2 weeks. I used it one morning, came back an hour later, and the program wouldn't
• Movie Studio

  43 answers, most recent on 8/25/2024

  RE: An error has occurred during export with an external video codec
  @Doina-Berndt Hi . . . . I just want to address the initial issue, the error with a codec one. . . . . Your comment has been hidden - this topic is nearly 2 years old, please do not resurrect old topics. John EBForum Moderator
• SOUND FORGE

  6 answers, most recent on 4/28/2024

  error 14
  Hello, I have tried everything this web site tells me to do, i can not make it passed error 14, i rent the software and time ticks by i am just unable to use it, please help thank you so much sound forge 17
• Movie Studio

  6 answers, most recent on 12/17/2024

  RE: Computer ID#
  what is my computer id? Create activation code Create your individual activation code here.  Error activating No activation could be created; please try again later. Product SOUND FORGE Audio Studio 17 Serial number P3-********* Removed by
• Music Maker

  5 answers, most recent on 2/11/2025

  RE: Can't drag loops onto my system
  @Curtis-Harmon Hi . . . . error message that my system/computer/file or something like that may be full . . . . This could be the AudioTemp folder has GigaBytes of files in it, filling up your hard drive. Using File Explorer browse to the
• Music Maker

  9 answers, most recent on 7/3/2025

  RE: Music Maker Premium 2024 Gives two errors when trying to load Projects
  Hi, anytime save project and want to load it I can't. there is an error massage coming up: cannot be open. my version is: Magix Music maker 2024 upgrade. Help please.
• Movie Studio

  16 answers, most recent Yesterday

  RE: Video Deluxe 2026 Plus
  @AAM Thanks for the Windows version. Error code 5 Access violation is a Window issue, he most likely cause is a Windows Update. To check your system, close all running programs then:- Hold down the Windows Key and press XSelect - Terminal (Admin)
• Movie Studio

  48 answers, most recent on 9/29/2025

  RE: Weird issue with using Smart Copy/Smart Render in MEP 2019 Premium
  @jak.willis I wonder whether the error message you see is actually something of a "red herring"? As I understand it, when exporting any video files with the aim of creating either a DVD or BD, there must be some degree of re-encoding happening in
• Movie Studio

  48 answers, most recent on 9/29/2025

  RE: Weird issue with using Smart Copy/Smart Render in MEP 2019 Premium
  @jak.willis Hi Jak . . . . why it would say there are effects active when they’re not . . . . The main cause of Smart Copy not working is generally effects. and/or different parameters for the source and export, however Smart Copy is not smart
• Web Designer

  One answer, on 1/4/2023

  RE: [Solved] Unable to upload
  All sorted, by following the link https://www.magix.info/us/support/article/error-message-unable-to-find-the-filter-to-import-with--100/
• Other products

  5 answers, most recent on 2/7/2025

  RE: Independence Pro Premium Suite Being Flagged as Malware
  Thank you for your response! I tried downloading the "free" version through "https://www.magix.com/us/music-editing/free-download/independence-free-sampler-software/" and for some reason, that downloaded without any errors, however I wasn't able to