• Video Pro X

  8 answers, most recent on 10/9/2020

  [Solved] Exported AVI file is 5x the size
  An exported AVI file is 5x the size of an imported (from a Sony Digital8 camcorder) AVI file. Why? An exported DV-AVI file is about he same as the imported file, but it is "jerky". Looking at that, frame by frame it goes 3-4 frames with a change in
• Photostory

  8 answers, most recent on 9/30/2020

  [Solved] Locating downloaded free templates and effects from within Photostory
  Hello, I have Photostory VR which I purchased in 2018, and Photostory Deluxe 2021 which I purchased earlier this year. I have just reinstalled both of these programs, seeking to move them to another disk partition to save space. When I installed
• Music Maker

  2 answers, most recent on 9/27/2020

  RE: [Solved] I'm only able to hear MM audio when I use my speakers.
  @Dragon-Queen Hi and welcome to the forum. . . . . Music Maker only produces sound when I have my speakers connected. If my speakers aren't connected, the built in audio doesn't work, and even my headphones (which I'm currently using and know they
• Photostory

  6 answers, most recent on 10/14/2020

  [Solved] Update has corrupted program
  Had Photostory Deluxe couple of years. Paid for update subscription but struggled getting link to latest online update (2021). Magic support emailed me the link and after using the Photostory main program looks to have disappeared, ie has been
• Movie Studio

  12 answers, most recent on 5/18/2021

  RE: [Solved] "Scenes" versus "Takes" in MEP parlance.
  @Richard-Curtis Hi Richard, "...but having to import a complete parent file to the timeline to locate the required scene for one or more MVD's doesn't seem very straightforward to me - and if more than one parent file is imported to show more clips
• Movie Studio

  2 answers, most recent on 9/12/2020

  [Solved] audio only works if I play the video
  I tend to use the editor for songs with lyrics. So I have Track 2 - images/jpeg etc - Track 3 is my song in MP3 - Track 4 is the text for the song. When I am edting the video I move the position line slowly along the time line and I can hear the
• Movie Studio

  33 answers, most recent on 11/10/2021

  [Solved] Update 20.0.1.65
  I am really beyond it with Magix. I keep saying time to ditch their software, but after 15 years it's difficult to "start again". I think they know this. shoddy company support, the removal of the support phone line etc etc. and now this: against my
• Music Maker

  2 answers, most recent on 9/2/2020

  [Solved] Native Instruments vst can not use (kontact etc.)
  Hi, I upgraded Music Maker Premium Edition 2020 to 2021(ver 29.0.2.17) on windows 10 sysyem. The former version(MM2020) can use 32bit vst (NI kontact instrments and etc.), but MM2021 can not use. I did select these vst plugin pass (C:\Program
• Video Pro X

  9 answers, most recent on 9/1/2020

  RE: [Solved] Video Pro X 11 Verschieben von installierten Zusatzinhalten
  @Ein0r @CubeAce The actual program files can be installed wherever the user chooses. (I have them on D:\). But you must select the option of "Custom Install" when initially installing the program. However, all the "supporting" files, like Effects,
• Movie Studio

  3 answers, most recent on 8/26/2020

  [Solved] MEP2013 Plus - DVD Burn - Which Encoding Option After Editing?
  Hi Gang Wanted to make sure of the proper 'Encoding Option' (after editing) for subsequent DVD burns. Still using the same simple no chapter menu. *Note I frequently edit the same project file with different/additional sound effects etc. Here's a
• Movie Studio

  26 answers, most recent on 8/26/2020

  RE: [Solved] Frame size for export.
  @Richard-Curtis Hi Richard, We all share the same deadline, unfortunately. In my opinion, Size/Position is the most important and fundamental effect to understand and use. I suggest that you spend an hour in a test project just playing around with
• Movie Studio

  3 answers, most recent on 8/25/2020

  RE: [Solved] burning a Blu-ray disc from an Adobe file
  @norman-anderson Hi and welcome to the forum. If you mean: an Adobe Premiere Elements project file - these cannot be imported to Movie Edit Pro (MEP).  an exported video from Elements - this can be imported in the MEP providing is is a supported
• Other products

  4 answers, most recent on 8/21/2020

  [Solved] I am new to phot manager delux ver 13.1.1.12 - database OS win10
  The first problem is there is no sign of the database being listed in the left hand menu as indicated within the video introduction. We are trying to use this app to organise our community digital museum archives. We have established the categories
• SOUND FORGE

  One answer, on 8/18/2020

  RE: [Solved] Installer Roll-Back
  "PAY WHAT YOU WANT The core of our bundle "philosophy" is flexible pricing. When you buy a bundle, you can choose the price you want to pay..." Hmm, what could possibly go wrong? Well, for starters, I'd try uninstalling everything -- thoroughly --
• Music Maker

  3 answers, most recent on 8/18/2020

  [Solved] VST Plug-in path...
  Music Maker (64-bit) Version 29.0.1.16 I'm running on windows 10, 64bit. Just asking where is a correct place to put the VST Folder? I currently have it set C:\Program Files\MAGIX\Music Maker\VstPlugins When in MusicMaker>Settings>Folders (Add
• Movie Studio

  4 answers, most recent on 8/6/2020

  [Solved] Burning DVD format
  Acer M7810 Intel(R) Core ™ i5 cpu 650 @3.20GHz Windows 10 V 1903 64bit 8GB Ram C: 52GB free of 341GB Data D: 340 free of 342GB Data E: 363free of 698GB AMD Radeon HD 5800 series Magix MEP 2019: 17.0.3.178 (UDP3) I have just finished my video
• SOUND FORGE

  8 answers, most recent on 8/3/2020

  RE: [Solved] Installation
  Well, I could suggest a lot of things. But I suspect you've tried a lot of them already -- unplugging/plugging the turntable, using an analog instead of a USB connection, installing ASIO4All to see if AS14 is more cooperative with it, seeing if you
• Movie Studio

  29 answers, most recent on 8/3/2020

  [Solved] Easiest video format for the software to work with
  I am using Movie Edit Pro Premium, up to date as of today. I tend to import 8-12 videos at once and line them up with an audio track. Then start splitting, etc. The files are usually a mix of mp4, mov and mkv files at 1080p The software really
• Music Maker

  2 answers, most recent on 7/4/2020

  RE: [Solved] How to gradually decrease or increase volume across multiple sections?
  @Vadym-Fomenko Hi, Do you have the free version, Plus or Premium? Which version of MMM do you have? See under Help, About. Right-click on a blank area of a track, select Display track curves, Volume. You'll get a green curve on the Arranger. Where
• Music Maker

  3 answers, most recent on 10/30/2020

  [Solved] Brand New Music Maker Premium Install
  1. Why do I constantly have to login inside Music Maker 2021 Premium? It doesn't seem to store my login information to allow me to forego that when I want to go to the store etc from inside the program. This was the same in 2020 version for me. I
• SOUND FORGE

  5 answers, most recent on 6/20/2020

  [Solved] SoundForge 13 Pro cannot read/save mp3 format files
  I recently installed SF13 Pro on a new computer (Windows 10), and have lost the ability to read mp3 files or save mp3 files.I’ve rebooted several times, tried to drag and drop, made sure .mp3 was an audio format I’d selected to associate with
• Video Pro X

  10 answers, most recent on 5/29/2020

  [Solved] Plugins keep needing to Download
  How do I get Titler Pro 6 and Elements 3 Ultimate to install and stay installed? I just bought Video Pro X and these came with it. What I am finding is that every time I open the program, it wants me to download them again, and again, and again! 7
• Music Maker

  3 answers, most recent on 8/18/2020

  [Solved] MIDI recordings deleting themselves
  Purchased Magix music maker early April, got premium as was on sale (£69.99). I am currently working on my first solo album, and have encountered many flaws, some more personal, but one very limiting issue exists for me indeed, (lack of time sig
• Music Maker

  11 answers, most recent on 3/22/2021

  RE: [Solved] Split Midi to different tracks (Magix 2020)
  @Amin-Adeli Hi To seperate out the individual channels you will need to load the MIDI file to as many tracks as there are active channels in the file, you may need this 16 times if all channels are used, and layout as shown below Starting with