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  • Photostory
    8 answers, most recent on 9/5/2023
    Photostory Deluxe 2023 Free Download Install Issues
    I installed Photostory Deluxe 2023 version 22.0.3.145 (UDP3) in windows 11 home 10.0.22621 without issue, however when I tried to install the free download packages (aka additional content), some of them would not install. The downloads complete and
  • Photostory
    4 answers, most recent on 9/25/2022
    RE: Gradual slowdown until it stops
    All event viewer has is 1002 Application hang for photostory.exe.
  • Other products
    One answer, on 9/5/2022
    EWhen I choose photostory 2022 message when I turn on my computer
    Since buying and downloading Photostory 2022 I keep getting this message http://services2.simplite.com.au/autoupdate/api?program=mx_netsync&program_version=3.0.0.57&program_language... WHAT ON EARTH DOES IT MEAN AND HOW DO I GET RID OF IT.
  • Photostory
    One answer, on 5/19/2023
    RE: Will not install
    @thomas-o Hi . . . . Everything went well, I ordered it, downloaded it and have tried three times to install it. . . . . From your previous post in August 2022 you had Photostory 2023 installed, albeit with a graphics card issue, which, as we heard
  • Photostory
    One answer, on 10/26/2022
    RE: CODEC upgrade for Photostory easy (trial version)
    @Antoine-Langlois All Magix software trial versions are deliberately limited in some way. Once purchased all limitations are removed. Items like add-on codecs are not available in trial versions, sorry. Since you are testing Photostory Easy but want
  • Photostory
    2 answers, most recent on 11/23/2022
    RE: Ultimate Traveler Package and Travel maps
    @KJ-Lee Hi, In PhotoStory, did you install the Traveler Package? Go to the Templates to see if they are there or if there is just a big white box with a download arrow. John CB
  • Movie Studio
    34 answers, most recent on 3/17/2023
    RE: Mercalli Pro V6 Plug-in Offer & Bug
    @me_again Hi Andy, I have the v6 plugin installed (and used with VPX14). I also have Photostory 2023 and have just checked; Mercalli v6 plugin is available there also, as well as in MMS 2023 Suite, so yes, installing it with PS should make it
  • Other products
    One answer, on 7/4/2023
    RE: Konvert MXV files to a format that I can use on my PC
    @Johan-Refsahl Hi If you have Video Saver installed and working then you should be able to use the Select files on the computer, or similar depending on the version you have, option to Import the MXV files and use the Save movie on computer option
  • Movie Studio
    7 answers, most recent on 10/13/2022
    RE: When I click import, I see nothing...want to import travel maps
    @Mary-Stutzman Further to the above, Magix has a tutorial for TM under PhotoStory which is just another flavour of Movie Studio. Click on the link. The TM tutorial is the second one down. The tutorial with Movie Studio is for the old Travel Route
  • Photostory
    25 answers, most recent on 12/14/2023
    RE: Camera/Zoom shot
    @David-Robinson5527 Hi Here are 2 examples of Picture in Picture that can be done in Photostory just using Size, Position and Rotation (SPR) effect in both demos, plus Brightness and Color change for the background image, and black images to create
  • Photostory
    2 answers, most recent on 10/13/2022
    Hardware acceleration and AMD
    My export from Photostory deluxe 2023 crashes part of the way through when using hardware acceleration. Photostory will restart and I get an AMD video driver error. Using software only completes but is of course much slower. I have an AMD CPU 5900x
  • Movie Studio
    34 answers, most recent on 3/17/2023
    RE: Mercalli Pro V6 Plug-in Offer & Bug
    Blimey, that was quick. After writing my previous post I emailed infoservice@magix.net asking if I can puirchase the VPX / Photostory upgrade version as I already had MS2023. The reply came 5 minutes ago: Yes, with the Movie Studio version you will
  • Photostory
    3 answers, most recent on 10/1/2022
    RE: photostory deluxe 2023 ultimate travel package
    @KJ-Lee Hi and welcome to the user to user forums. Did you not look at the specs and compatibility page? Photostory deluxe 2023 is only fully functional using Win 10 or Win 11. You may also be using an old web browser that doesn't allow the more
  • Movie Studio
    9 answers, most recent on 5/14/2024
    RE: Movie Studio 2024, How can I convert the mv_ to mp4?
    @Chris-Royster Welcome to the Magix user to user forums. Can I suggest that you read the included manual, it's available to download under the Help menu! I say this because you have made a very fundamental mistake in your understanding of how Movie
  • Movie Studio
    52 answers, most recent on 3/8/2025
    RE: Update
    @Gid Hi, The patches for MMS/VPX are listed under MAGIX Hub, New Features or by clicking on the Feedback button in the top menu: That's it, that's all. As we know from the Vegas forum, during insolvency, the Vegas Team was able to increase its
  • Photostory
    20 answers, most recent on 12/16/2022
    RE: [Closed] unstable program; freezes frequently
    Is this forum closed?   Can I add comments that do not seemed to have been answered or resolved?   Issues:  very similar problems as posted by Sherry Johnson on the 26/6/2021 affecting Photostory 2023 deluxe. Will post additional information if
  • Audio Cleaning Lab
    One answer, on 2/26/2024
    RE: My old Lab 12 won't install on my new Windows 11 Pro PC.
    @John-Page Hi Audio Cleaning lab 12 will not run on Windows 11, it is too old, being certified to run on Windows versions up to and including Windows XP. You need to be looking at a Windows 11 compatible product eg Sound Forge Audio Cleaning Lab
  • Photostory
    2 answers, most recent on 12/31/2022
    RE: MAC Compatible
    @Tony-Kim4808 Welcome to the Magix user to user forums. Photostory, like the vast majority of Magix software, is Windows only, sorry. Assuming you want to contact Customer Service in order to receive a refund you need to email infoservice@magix.net
  • Video Pro X
    165 answers, most recent on 4/10/2025
    RE: [Closed] Website Observation
    @CubeAce @Reyfox @johnebaker @Gid @Betovalle  I'm a little more optimistic about VPX. In terms of market segment, I see it sitting between MMS and Vegas Pro. Coming from Video Studio and Pinnacle studio, last year I purchased MMS2024, VPX16 and
  • Rescue Your Videotapes!
    21 answers, most recent on 1/20/2023
    RE: Downloading Video Easy Software
    @David-Dodsworth HI Depending on the level of video editing capablities you need: Video Easy has basic editing features, moving up through PhotoStory, Movie Studio 2023 and Video Pro X, all import the MXV file and are of increasing cost and
  • Photostory
    One answer, on 1/31/2023
    RE: Bad some(!) photos aspect ratio
    @Darek-Wolczynski Hi Do the images import to the timeline with the correct rotation? What is the version number of Photostory as found under help, About? I have v 22.0.3.146 and cannot replicate the issue. Are the images from a mobile phone? If so,
  • Photostory
    5 answers, most recent on 6/20/2024
    cannot activate content packages
    I just upgraded to Magix Photostory Deluxe 2023...on the help page it says Activate content packages....a window comes up I enter my serial# and it says the number is incorrect? I copied and pasted it from your email....now what?
  • Movie Studio
    34 answers, most recent on 3/17/2023
    RE: Mercalli Pro V6 Plug-in Offer & Bug
    @emmrecs Excellent thanks again Jeff, that's what I thought as Magix DOES allow me to order it after logging in. So now the question (only I can answer probably) is; do I buy the "cheaper" Photostory never to be used or do I buy VPX at twice the
  • Photostory
    10 answers, most recent on 7/26/2023
    RE: Magix Travel Maps requieres API Key for OpenStreet Maps
    @Georg-Telahr Hi . . . . API key required . . . Do other maps work? If not check that your Antivirus/Firewall is not blocking the program from accessing the internet. If other maps work then this sounds like you may have an earlier version of Travel
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