• ACID

  5 answers, most recent on 4/21/2017

  [Solved] I'm xxxxxxxxx
  I'm not new to acid at all - been using acid forever - recently tho bought the ACID 10 via magix site - got the email with the serial number - load it up during install - and does not open at all - I've UNINSTALLED - reinstalled - I have windows 7
• ACID

  3 answers, most recent on 4/20/2017

  [Solved] Pre-Magix Acid 7 box registration
  I recently bought a boxed CD of Acid Pro 7 from a Hal Leonard store, it was unopened and dated 2014- all very legit. I installed it on my Windows 7, 64 bit system and it seems to work fine. I registered it through the program's menu prompt at Sony
• Movie Studio

  2 answers, most recent on 1/20/2017

  [Solved] Closing CreditsManual Title not Visible when burning as DVD or DVD-ISO
  The Closing Credits Manual Title is not visible when burning as a DVD or DVD-ISO but is available when burning as Blu-Ray, Blu-ray ISO, AVCHD or AVCHD ISO This issue can be recreated and I have created a small project that contains just the closing
• Samplitude

  2 answers, most recent on 11/12/2015

  RE: [Solved] Samplitude Music Studio 2015 Upgrade cost to 2016?
  Hi Greg, I don't suggest that you "upgrade" from Music Studio 2016 to Samplitude Music Studio 2015 just to get a couple of instruments, unless you really, really want them. Normally, the instruments show up first in MusicMaker and the same ones
• Web Designer

  One answer, on 3/11/2008

  RE: [Solved] Is it possible to add a weggallery to the website
  Since there's no possibility in Website Maker to integrate HTML code into the website and also no possibility to transfer files and directory structures via FTP, you won't be able to upload these web photo galleries to your Magix website. However,
• SOUND FORGE

  8 answers, most recent on 12/15/2025

  RE: sound forge 17 wont open
  Thanks @SP. Here is what is coming up when I pull up the crash reports. I have emailed tech support but I haven't heard back yet. I appreciate any incite you have into this. @rraud I appreciate your tips as well, I had actually seen your tip on
• ACID

  One answer, on 10/16/2023

  RE: Product no longer recognizes Serial number
  @RichardBaromas-Green In case you get error -24 you enter the wrong e-mail address. You can change the e-mail address in your customer account at a Magix.com. If you get error -14 you use the serial number for the wrong product. To get the correct
• Xara Designer Pro

  5 answers, most recent on 8/5/2023

  RNEW UPDATE SERVICE MESSAGE KEEPS APPEARING
  I have renewed my subscription for the update and content for the year and received the usual confirmation from Magix etc. However, each time I open the program I receive a pop up message asking me to renew the update service - although it is
• Rescue Your Videotapes!

  5 answers, most recent on 2/18/2026

  How to return the product.
  Customer service has not responded to my support requests. The problem is a mandatory home delivery package that does not work at all in this area, so I do not receive the package from the post office at all. How do I get my money back for a package
• Music Maker

  12 answers, most recent on 12/20/2023

  RE: Won't go past installing!
  Sorry for reviving an old post, but I've uninstalled my anti-virus software, disabled the firewall, uninstalled my download manager software, checked that the Background Intelligent Download Service was running (then stopped and restarted it) and
• Movie Studio

  11 answers, most recent on 3/14/2024

  Text-to-speech subscription in Video Deluxe 2024
  When I open the text-to-speech functionality in the Magix hub, I get the following comment:"You don't have a valid subscription. A valid subscription is required to download and use the TTS services."Now what? No link, no nothing. What can I do to
• SOUND FORGE

  One answer, on 7/9/2023

  RE: Serial number already used - change email - Soundforge
  @Alex-Yeung Contact customer service at infoservice@magix.net and ask them to find your old e-mail address. They should be able to do this with the serial number.
• Movie Studio

  7 answers, most recent on 12/18/2023

  Cannot access the Text to Speech feature
  HiJust installed MM2024 Ultimate and wanted to try out the text to speech features, but when I go to the hub and click the text to speech button, the hub screen clears and nothing happens. What am I needing to do to use this feature?If I still need
• Music Maker

  2 answers, most recent on 11/22/2023

  New 2 Cpu Desktop - teething problems
  So, I recently purchased a Dell Precision 7810 V3 Workstation. It has 2 Xeon CPUs, 32GB Ram, M4000 Graphics and Realtek audio and is running Win10 Pro. I have a ridiculous number of versions in my Service Centre, and thinking that Magix Plus was
• SOUND FORGE

  12 answers, most recent on 10/26/2023

  RE: Need serial numbers to begin re-installation of two SF XFX disks
  @Don-in-the-Rockies You were advised in your other thread that these are user to user forums, so I am not at all sure who here you think can send you that serial number?? Given the age of the program and discs it is highly unlikely that even
• SOUND FORGE

  2 answers, most recent on 3/2/2024

  RE: How to move SF pro10 to windows 11 PC
  The latest/last version of SFP-10 was build 507 and is available from the Magix Service Center> My Products or the Download Center as @SP. stated. Build 507 and earlier are also avaible from the (Wayback) SCS archives which does not require a
• Video Pro X

  10 answers, most recent on 4/30/2024

  RE: Magix Movie edit pro premium 2022 crash problem
  @Tina-Baker You should really have created a new thread with your question since it is a very different one to that in the first post! However, all recent versions of Magix products, with the possible exception of Rescue Your Video Tapes, have been
• SOUND FORGE

  2 answers, most recent on 10/4/2023

  RE: Can't upgrade from trial version of Sound Forge Audio Studio 10.0
  @Jack-Dowd You can try a free tool like Revo Uninstaller, to uninstall and remove all traces of Sound Forge from the computer and the Windows registry. Maybe this will help. Version 10 was distributed by Sony. Sony stopped selling Sound Forge years
• Off topic

  10 answers, most recent on 8/6/2023

  RE: cancel contract
  @John-Pyatt Magix full terms and conditions, including those concerning contract cancellation, can be found at https://www.magix.com/fileadmin/user_upload/Misc/PDF/en/magix_terms-of-service.pdf. JeffForum Moderator
• SOUND FORGE

  16 answers, most recent on 8/9/2023

  RE: Sound Forge 17 S# not working for POST 365 acc.
  @Salvador-Pelaez Try the following. Visit https://www.magix.com/int/support/my-service-center/product-downloads/ and enter your SF 365 serial number. Then download and install it. This site should give you the correct installer. You might have
• Movie Studio

  2 answers, most recent on 5/17/2025

  RE: Serial number already used and Create activation code
  @Pelle-Norn Welcome to the Magix user to user forums. First, which version of Movie Studio do you have, and from where did you purchase it? An activation code is required only if you currently have a "voucher code" because you have bought the
• Movie Studio

  23 answers, most recent on 2/16/2024

  RE: Using the cut tool while the cursor or movie is playing
  @Kirk-Johnson, @Marc-Goder, @browj2 Hi As I understand the process being used in the linked to post, the method is quite simple and technically is not doing the cuts while the video is playing. Method: Hold down the right or left arrow key for the
• Music Maker

  6 answers, most recent on 3/6/2024

  RE: New artist here. First album, I need help, please!
  @AdrianV You will likely not earn any money by releasing your own music online. Streaming services pay pennies and each day so much new releases come out, that nobody will find your albums. So either do it for fun or try a different business
• Web Designer

  13 answers, most recent on 9/19/2025

  RE: My Magix account
  @browj2, @johnebaker @emmrecs Hi Magix reply: "The version will remain version 19 because this was the last version providedby MAGIX. All newer versions will be offered again by XARA itself." Magix have chosen not to respond to my query regarding