• Movie Studio

  10 answers, most recent on 11/14/2022

  RE: Software takes too long to export
  @tiisetso-masisi Hi, and welcome to the user to user forums. That export time sounds about right for a system CPU with with only six cores, no hardware acceleration capabilities. No internal CPU GPU or separate graphics card. Video processing,
• Movie Studio

  31 answers, most recent on 11/22/2022

  RE: Audio Buzzing/Crackling | Please Help
  @Marc-Goder Hi Marc. The audio bit rate change is also a good catch. Something I have never seen before but will assume that drops with volume change as opposed to time passing. It is still being recorded at a constant frame rate
• Other products

  One answer, on 10/6/2022

  RE: Double billed
  @Kevin-Davis8751 Hello, welcome Did you log into your online banking to double check, if so and there are pending duplicate charges please contact infoservice@magix.net for further assistance providing your order details. Do not leave any personal
• Movie Studio

  20 answers, most recent on 5/1/2023

  RE: upgrade
  @Larry-Burkholder I am somewhat confused by this statement. I have re-installed all NB Effects acquired with my purchase of MAGIX Video Pro X14 and also those acquired after purchase, from NB. The NewBlue Total Effects package (which is what I
• Page & Layout Designer

  One answer, on 10/22/2022

  Help With Obtaining Page and Layout 11
  Hi Every One.   I operate a small website for my local church and community for which I use Webdesigner 11 I am now trying to do a weekly newsletter and a quarterly magazine. I downloaded Page and Layout designer 11 trial and its fab, just what we
• Movie Studio

  38 answers, most recent on 12/14/2022

  RE: Program crashes and closes when I try to play a video
  @Tina-Baker Hi Tina. Did you have an older copy of the program and use the alternative MP4 codec to export render your files? If so, that may explain why @AAProds is not able to use the current versions of the programs. I've copied him in because I
• Movie Studio

  31 answers, most recent on 11/22/2022

  RE: Audio Buzzing/Crackling | Please Help
  @Marc-Goder Hi Marc. The audio bit rate change is also a good catch. Something I have never seen before but will assume that drops with volume change as opposed to time passing. It is still being recorded at a constant frame rate
• Movie Studio

  8 answers, most recent on 9/21/2022

  RE: trial software key
  THERE IS NO KEY IN THIS E-mail and no attachment. I use POP e-mail with no spam folder on the server.   Hello charles eastwood,Thank you for successfully registering for this product:MAGIX Movie Studio 2023 Platinum
• Movie Studio

  14 answers, most recent on 12/17/2022

  RE: MovieStudio 2023 freezes after a few minutes.
  @Kam-Srikameswaran Hi. First Hard drive speed? 4.20Ghz, L1 384 KB, L2 8.0 L38.0. That looks more like your CPU specs, not a drives specs and is the same as the specs on the AMD website. However Free space 70 GB seems fine if it's an SSD. RAM 16GB
• Movie Studio

  43 answers, most recent on 11/18/2022

  RE: Is MS 23 still the same terrible interface as they tried in MS 22?
  @Reyfox I'm not sure if it was a limited offer or not. I have upgraded from old software once in the past. Upgrade offers on the Magix website either accept the product code asked for or not. If you get accepted you get to continue with an offered
• Off topic

  2 answers, most recent on 10/10/2022

  RE: Charged After Cancelation
  @Philip-Wyble Hello, welcome In the terms and conditions of said cancellation, it depends when a user cancels as this can crossover to the following month, hence and additional charge. You can contact infoservice@magix.net to explain your
• ACID

  8 answers, most recent on 11/13/2022

  RE: Can I upgrade from Acid Music Studio to Acid music pro???
  @LegionHWP Just try to buy it. The website will only allow customers to buy upgrades if the required programs are registered to their accounts. If you can buy the upgrade, it will work fine. Thanks for your reply. I am not sure I’m comfortable doing
• Music Maker

  2 answers, most recent on 9/30/2022

  RE: getting started
  @Brian-Bass Hi, Download the manual and read the Introduction chapter, especially the Quick Start part through to Mixer, page 50, and follow along. There are also tutorials on the Magix.com website and on the Music Maker Welcome screen - lower
• Movie Studio

  8 answers, most recent on 9/22/2022

  RE: NewBlue Titler Pro 7.
  @fishycomics Hi. I don't see NB Titler Pro 7 in the current offerings on the Magix website. Only NewBlue Stylizers 5 Ultimate and NewBlue Essentials 5 Ultimate That is different to the offering of the NewBlue Total FX package. earlier this year.
• Movie Studio

  One answer, on 9/2/2022

  RE: Trial software - Movie Studio 2023 Platinum
  @Paul-Pearman Yes, it beggars belief that a company could advertise new software and not actually try their website to see if the links to the trial actually work. There's a link to the trial on this
• ACID

  4 answers, most recent on 8/17/2022

  RE: Install of Acid items missing!!!!!!!!!
  @Alan-Pitt Check your order confirmation e-mail. You probably need to download Melodyne and Brainworx plugins from the websites of their developers and not from your Magix user account. Magix doesn't publish these plugins.
• Movie Studio

  70 answers, most recent on 2/7/2023

  RE: How to access NewBlue FX in MS suite?
  @OldNick1 Hi. I have checked and got both NB Stylizers ultimate pack with an enabling coupon code along with the NB Total effects package which I installed in late February 2022. The new Blue Filters 5 Ultimate was downloaded earlier in May
• Other products

  2 answers, most recent on 9/17/2022

  Register and get online
  Email Removed by Moderator tor. 15. sep. 15.39 (for 2 dage siden) til Magix Thanks for your help to get registered.   But i cannot come into the program and work with it. What could be the problem ??   Den tor. 15. sep. 2022 kl. 15.34 skrev Magix
• Movie Studio

  One answer, on 8/26/2022

  [Closed] Contact Vegas tech support 17.
  After downloading a Boris plugin (Continuum_2022.5_OFX_HOSTS_15_5_1_Windows), my MOVIE STUDIO 17.0 PLATINUM no longer opens. Through the Magix website I was not able to contact technical support. I even reported this problem through a post on this
• Movie Studio

  18 answers, most recent on 11/4/2022

  RE: [Closed] MAGIX Movie Studio 2023 Suite crashes
  @CubeAce Ray, I don't believe that. MMS 2023 is a dog's breakfast and should be patched. It is not possible to "improve" a program so that, after only 2 years, it is rejecting half-modern equipment. This is not the Artemis. Andrew's post in the
• Music Maker

  One answer, on 10/6/2022

  Updating the latest version Program causes error on Soundpool?
  Hello. Im am a frequent User of the Music Program Magix Music Maker Premiun 2022 and after I have uppdatet to latest version this week then all the Purchesed soundpools that I have in my Soundpool Box couln,t be open?? all went to locked
• Movie Studio

  11 answers, most recent on 10/21/2022

  RE: unable to use videos from GoPro cam - HEVC/MPEG-2 licence problem
  @Tibor-Floky Hi. I'm not that familiar with AMD graphics cards but I'm worried that it only has Open CL 2.0 support which is behind Intel and nvidia capabilities. The Magix website says it should work but if in doubt I would contact them. There are
• Movie Studio

  67 answers, most recent on 9/16/2022

  RE: playing video
  @derek-brown Hi, yes if your PC struggles to play a file proxies will help. Google - 'What is a proxy video file? A proxy video is a duplicate, transcoded file of a project's source footage that is smaller in data size and lower in resolution than
• Movie Studio

  296 answers, most recent on 3/29/2025

  RE: [Closed] Feedback on Movie Studio 2023
  @Mimi-Steel  I finally got a file properly converted using MP4 Muxer but when I tried to bring that into the program I got a dialog box that said "QuickTime is not installed. QuickTime must be installed in order to play this file" Since everything