• Music Maker

  3 answers, most recent on 12/2/2024

  RE: Unable to export
  @Campbell-McMahan I left out a couple of words in my opening sentence which might help it make more sense. The line should have read: When reporting an issue, it helps others to help you if you provide as much info as you can.
• Music Maker

  9 answers, most recent on 4/6/2023

  [Solved] Objects not recording,reverts back to free version, Asio issues
  I posted about some glitches the other day, since then my SWAMP X-USB preamp I use (which has really been fantastic) has died and I've been forced to dig up my barely used PreSonus AUDIOBOX 96. Has anyone had issue with the presonus drivers using
• Video Pro X

  9 answers, most recent on 2/28/2025

  RE: bugs previously reported
  @Betovalle, it is good to bring up the issues that plague the software. Hoping that it will get fixed one day. That sad part for me is that I just continue to edit and work around them instead of saying something. I've gotten used to, and expecting
• Photostory

  19 answers, most recent on 12/22/2024

  RE: Can't understand advice given by support team
  @JANET-NICOLAS I don't think we established one thing: is it always the same images that are black/blank? Or are these "drop-outs" occurring at different points in the show? If it is always the same images I still think this could be a file format
• Samplitude

  10 answers, most recent on 5/4/2023

  [Solved] Latency - Samplitude Pro X7 Suite
  Hello! I'm testing Samplitude Pro X7 Suite, and there are things that I really like, but I can't get the latency down. As a test, I have open 3 midi tracks with virtual instruments, with 5 notes each track approx. So when I press any key on the
• SOUND FORGE

  4 answers, most recent on 12/4/2024

  RE: Recording cuts
  @Lucas-RadioSarandi Ok, can you explain in more detail was chopped up means? Parts missing? Wrong order? Or clicks and pops? Cut out a chunk of some words, like in the attached audio.
• Other products

  20 answers, most recent on 5/27/2026

  RE: Independence Pro 3.3
  I am having a terrible problem now for almost a year.And I can find no help. I originally bought years ago, yellow tools, ndependence pro library, which later was acquired by magix. Each time I replaced a hard driver, had a computer crash. It would
• Movie Studio

  18 answers, most recent on 2/13/2025

  Magix Restructuring Update
  As posted in the Vegas User Forum HERE I'm not a German lawyer (where all this happens), but I cam really really hoping that everything will turn out for the best for Magix, it's programmers and software going forward.
• Movie Studio

  One answer, on 11/3/2022

  RE: [Solved] Popup persistence
  @rickduley If you open Windows Task Manager check the Autostart tab. Usually the program is called Update Notifier. You can disable it there. Or you can uninstall it from Windows Apps and Features. In case you install a Magix program again be sure
• SOUND FORGE

  13 answers, most recent on 6/21/2024

  RE: Sound Forge Scripting - Efficient Cassette Tape Archiving
  @SP. Thank you so much! I'll try it out later tonite and let you know how it works!  
• Movie Studio

  41 answers, most recent on 2/6/2025

  RE: How to fix or smooth de-interlaced content?
  @jak.willis Jak, could you put one of the episodes up on a hosting site such as Google Drive or Dropbox so we can take a look/experiment. You could try exporting your shows as MPEG, which will re-interlace the files and hopefully smooth out the
• ACID

  6 answers, most recent on 6/10/2025

  error saying my activation code is incorrect never switched it
  out of the blue I'm opening a file from OneDrive to acid n I'm getting booted out w message saying activation code entered incorrect. Contact support I haven't entered a code in years wth
• ACID

  2 answers, most recent on 6/21/2024

  RE: Mixing Console issues
  Hey Tim... I'm glad Tim was able to help you out! LOL what was the issue/fix btw?
• Samplitude

  8 answers, most recent on 5/7/2024

  RE: Vocal tune
  @Anton-Kaptsev Have you checked out the Time/Pitch section of the Object Editor?
• Samplitude

  3 answers, most recent on 10/8/2025

  RE: New update is available for Samplitude Pro X8 and Music Studio X8
  Happy New year too! What about the library randomly resetting? And the audio drop out when recording on a crossfader? The 10fps fullscreen window of melodyne? The click made by AUX opening at the begining of the song (present in the export too)? I
• Movie Studio

  2 answers, most recent on 11/29/2025

  RE: Audio conversion math errors?
  @Karl-Diez Hi In addition to @browj2 's comment, I would advise you not to use mp3 for video editing where there is a need for synchronisation to the video. MP3's are a compressed 'final product' audio format and suffer from going out of sync when
• ACID

  7 answers, most recent on 4/1/2026

  RE: remotely support me sort out acid 11 issues
  PaulBorisFX has acquired SoundForge, Vegas & Acid The first two have already been updated, and they’ve fixed practically all of MAGIX’s bugs in four weeks (something MAGIX took 8 years to do 😐 😝 😐 ) And Acid Pro 2026 is due out within a
• Samplitude

  7 answers, most recent on 3/31/2026

  RE: CC control of VST within Samplitude Pro X7
  @terra3 Inside the VST-Plugin menu enable Hardware Controller Easy Learn mode. Click on a control you want to influence with your MIDI device, then move a knob or fader on your device. Both are now coupled. Disable Easy Learn mode again. Yeah, I
• SOUND FORGE

  4 answers, most recent on 6/10/2025

  RE: SF18 in 1440p resolution looks blurred
  Hi Rick, thanks for that. Worked a treat. I unchecked the upper box and checked the lower one. "System (Enhanced)" didn't look too bad at all and I would have settled for that, but "Application" actually seems to work best, so I'll go with that.
• Movie Studio

  24 answers, most recent on 4/29/2025

  RE: Provideo Coalition article on Magix Acquistion
  I'm actually quite optimistic regarding the future of MMS/VPX even though they were not specifically mentioned in the article for the following two reasons. First, the target market for MMS/VPX is different to Vegas Pro so they are not cannibalizing
• ACID

  6 answers, most recent on 12/18/2022

  [Solved] How to restore the "Recorded Files" dialog box in ACID Music Studio 10
  By default, every time you hit the "Stop" button while recording an audio file, a small window/box pops up and asks which files you want to keep and which to delete. There's a checkbox in the lower left corner that says "Show after every recording
• Off topic

  163 answers, most recent on 6/12/2026

  RE: Magix support has not responded to support tickets for months
  Over 24 hours since my last email to the BOTs and no response. Having read the threads on this post I am not surprised. And I had such high hopes. I don't hold out any hope I am afraid. I have several responses from the BOT's saying "reply to this
• SOUND FORGE

  6 answers, most recent on 9/24/2024

  Text to speech
  Hi, I am testing out Sound Forge Pro 18. There is a new feature, Text to Speech. Is this free and included? I went to test it and it seems to be a paid for service, is that correct?
• SOUND FORGE

  7 answers, most recent on 6/14/2023

  [Solved] Sound Forge 16 - latest updates, mp3 encoding issues
  Good morning, forum! I've been a user of Sound Forge since v5 but, since v14, I've had constant issues with the Yamaha Steinberg ASIO and compatibility with the software. I assumed the latest issue I'm having (after approx. the last 3 updates) was