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  • Video Pro X
    148 answers, most recent on 4/18/2023
    RE: General discussion on add-ons
    @CubeAce, if a project plays the same, with or without proxies, what purpose then do they serve? It's one reason for the upgrading of hardware. It seems with each new iteration of software, while the min specs might be the same, in reality, the
  • Movie Studio
    2 answers, most recent on 9/22/2023
    RE: Will upgrading to 2024 cause any loss of previous work out of 2021?
    @Peter-Mickens Hi, Magix changed the Size/Position and Rotation effects, combining them and adding in Anchor Points. There might be something that affects your work if you used anything that used SP & R or certain templates that use SPR and you
  • Movie Studio
    10 answers, most recent on 3/6/2024
    RE: 2023 Version keeps on freezing up
    @Eon-deKoker Eon, as JohnEB asked, could we have a screenshot of your Device Options tab (File>Settings>Program). There is something fundamentally wrong which shouldn't be. The program should cope with that file easily. It's a matter of
  • Movie Studio
    5 answers, most recent on 7/31/2023
    RE: (MAGIX Movie Edit Pro Plus) & Photo Designer 7
    @art-perez You can get all your software and download links in your customer account at Magix.com. Simply log in with your e-mail and password. If you don't remember it, you need to contact support at infoservice@magix.net Be aware, if you upgrade
  • Movie Studio
    34 answers, most recent on 8/11/2024
    RE: Movie Studio - Why so finnicky? An unknown error has occurred
    @big_guitar Hi . . . . Why so finnicky? . . . . The video format you are trying to import is standard 720p h.264/AAC encoded, so it is unlikely that this is the cause of the issue. However, the program can be 'finicky' about the hardware, drivers
  • Movie Studio
    21 answers, most recent on 9/28/2023
    RE: Hardware Encoding for MPEG-4 Export Stopped Working
    @CubeAce Thanks - Here is what I've got: Task Manager indicates NO GPU activity, but increased CPU on export render. I had to set MS to "Let Windows Decide" under Display Graphics, but that made no difference. The Device manager indicates that the
  • Movie Studio
    2 answers, most recent on 7/28/2023
    RE: Can't export via .mp4 at 60 FPS
    @SunscreenAl Hi, EDIT - Original question to which my answer applies: Does the Platinum version offer .mp4 at 60 FPS? Of course. Version 2024 should be out soon. Check hardware requirements for Movie Studio. John CB
  • Movie Studio
    26 answers, most recent on 1/27/2024
    RE: An Error occured during Export
    @johnebaker @fishycomics Hi John, Fishs. I missed the images showing the two GPUs. In Windows / Settings / System / Display, scroll to the bottom of that page and select 'Graphics settings. On that page you will see. Hardware accelerated GPU
  • Movie Studio
    35 answers, most recent on 11/12/2024
    RE: What Apple format: Apple ProRes or HEVC codecs can Movie Studio run?
    @Tusk OK. but that info isn't enough.. As I wrote I suspect your MP4 that your were having problems with were MP4 HEVC & 'running it first through the free DaVinci Resolve' you were inadvertently converting them MP4 AVC & so yes they would
  • Movie Studio
    44 answers, most recent on 5/30/2024
    RE: Movie Studio 2025 Released
    @me_again Hi Andy. In my experience in the past plugging the monitor into the Intel GPU always used to make the older versions of the program run smoother on my system. With MMS 2024 it seems to make no difference. With just my CPU AV1 encoding
  • Music Maker
    16 answers, most recent on 6/26/2024
    RE: Poor sound quality Acid Music Studio 10
    Too late! He tallied up the cost of a non-USB mic that had no stand and I need a stand (only USB mics has built in stands, he said), so I needed to buy one, and also some sort of hardware on addition to that, and it went way over my budget, so he
  • Music Maker
    10 answers, most recent on 3/22/2024
    RE: Support links are redirecting me to Forum instead. Serial Number prob
    @Pernas, @Vio Hi . . . . the activation/store-backend for products like 2021 appears to be gone and leaving the SW crippled for all future to come. . . . The software has not been 'crippled' or 'disabled' by Magix, versions going back 10 years
  • Music Maker
    2 answers, most recent on 6/3/2026
    Loops Unlimited Not Syncing to Music Maker
    I recently purchased a monthly subscription to Loops Unlimited. The service was not syncing to Music Maker completely. After a lot of different attempts at fixing it, I unsubscribed. However, Magix claims I can use the service with full
  • Movie Studio
    43 answers, most recent on 3/7/2025
    RE: Audio not importing
    @Gary-Beckwith Hi Thanks for the information, the properties of the MOV file does tell us some of the information required, however not 2 important parameters of the video which are relevant to the playback and audio issue - i.e. if the video is
  • Movie Studio
    25 answers, most recent on 10/22/2023
    RE: Movie Studio 2023 freezing with 4K input
    Thank you all for your thoughts and suggestions.I am having difficulty processing all the input, partly as I have had to do other things. !!I cannot find any link to the UHD 750.I tried to load down the driver suggested by John:"your processer is
  • SOUND FORGE
    13 answers, most recent on 2/17/2025
    RE: Sound Forge 17 Pro 32 Bit Float Recording with Zoom F6
    I got a response (about 7 days) which I paraphrase here. Based on Magix internal testing, Magix user testing, and Magix forum feedback, Zoom 32 bit float devices including the Zoom UAC 232 and Zoom F6 will not work in 32 bit float mode with Magix
  • Video Pro X
    148 answers, most recent on 4/18/2023
    RE: General discussion on add-ons
    Thanks @johnebaker for the more technical information. It does help. @CubeAce well, it looks like you are giving your hardware a good workout!
  • Movie Studio
    One answer, on 7/19/2024
    RE: Software Won't Install
    @RICHARD-DAMICO Hi Please do not duplicate post on the same issue, I have closed your other post as you have provided more information here. Respond in this topic for this issue, do not create a new post each time. We need more information: Did you
  • Movie Studio
    24 answers, most recent on 1/9/2024
    RE: 'Effect Transitions Basic' are not exporting in MEP2022 or VPX14
    @Betovalle Hi Thank your the images. . . . . is it necessary after having sent at least 2 troubleshooting requests "?" . . . . By raising a Support ticket the issue is registered on a more personal level. In this particular case of the issues you
  • Video Pro X
    111 answers, most recent on 1/29/2025
    RE: Feedback about VIDEO PRO X15
    @CubeAce wrote:The problem as I see it with Windows based machines in general is that of trying to get all of these different components from different manufacturers to work seamlessly in any program that can't possibly be tested for all components
  • Movie Studio
    21 answers, most recent on 9/28/2023
    RE: Hardware Encoding for MPEG-4 Export Stopped Working
    @Ronald-King Hi, It looks to me like you are using the Finish Movie button at the upper right of the screen. Instead, use File, Export Movie, Video as MPEG-4. Check the box for Display all and then open the dropdown to select the export type and
  • ACID
    3 answers, most recent on 10/4/2023
    RE: Guitar Rig
    Open a support ticket with Magix, look for verify email that may have a few questions to finalize the submit. I don't know the answer to your question directly, but I can tell you that I had a few errors with Guitar Rig 6 recently that were not
  • Movie Studio
    69 answers, most recent on 4/9/2024
    VHS captures, video "washed-out"
    I'm new to Magix, using Movie Edit Pro 2021. I'm trying to record VHS via a USB capture device, but I'm having a problem with the video. It looks great in the preview window, but when it lands in the editor, the video is "washed-out". The editor
  • Video Pro X
    46 answers, most recent on 1/16/2024
    RE: VPX15, no hardware encoding during BD burning
    @Willem-vdfdeJong Hi Willem. The thing is, we also encountered your problem but John overcame it by kickstarting the hardware acceleration with the Intel GPU. That is not how it is supposed to work but is a workaround. In that sense it can be
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