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@Lou-DiMarco Install the newest update via the help menu and close the program. Hold CTRL+SHIFT and double click on the ACID icon to start the program. You will see a small window that ask you to reset the program preferences. Click on the checkbox

ACID

One answer, on 10/12/2021

RE: [Solved] Acid pro 10 keeps crashing with a slight key and bpm change

Hello! Below are some general troubleshooting steps you can try regardless of the error. Please attempt these: Reset the software Check for and Install Windows Updates - On Windows 7 you can search for "Windows Update" via the Start Menu. On

ACID

2 answers, most recent on 10/7/2021

[Solved] window 11 ?

Hello Windows 11 is due to replace Window 10. With 11 in a few days, users with hardware compatible Will receive a update via the Windows 10 Update app... My Question is willWindows 11 work with my Acid 10.5 ?or is it going to be more head aches

Movie Studio

13 answers, most recent on 9/24/2021

[Solved] Exception 0xc0000005 "ACCESS_VIOLATION"

Not sure what's going on. Program has hanged and crashed a couple of times now. Here is the log. Any advice would be great - other than update the program. I know there is one update available, but this was happening before the update was there. I

ACID

2 answers, most recent on 9/17/2021

RE: [Solved] Acid Pro 10 Suite

Hi @Brad-Dassey In terms of plugins VST2/VST3 64bit are natively supported in the application, so it's better to use those. Acid does support 32bit plugins, but these go via a plugin bridge tool. It shouldn't matter if you use 32bit plugins, but if

Movie Studio

8 answers, most recent on 9/10/2021

[Solved] Unable to Export Video Clip to MP4 - Program Crashes but no Crash Log

I would appreciate some advice on where to look please. I have 2022 MEP (Version 21.0.1.85) and after editing a Youtube video (down to 55seconds), I have attempted to export the edited video to a MPEG4. It starts to mix down okay but seems to get

Samplitude

5 answers, most recent on 8/30/2021

RE: [Solved] Does the 2017 version still work?

@Yo-Zushi Good that MME works for you. If you want to record something via a microphone or MIDI keyboard and you need live monitoring you must select ASIO, for example Magix Low Latency, because this will not work with MME. You need to enable all

Movie Studio

28 answers, most recent on 8/24/2021

[Solved] Reconnecting Data-Media-Project Files MEP

Hi Gang - Hope All Is Well Although I've been using both MEP 2016 Plus (and) MEP 2013 Plus for sometime, I'm only now getting around to shifting Media Files over to an external drive (via esata connection). The external drive was properly formatted

SOUND FORGE

5 answers, most recent on 6/20/2022

[Solved] How to monitor audio while recording SF Pro 12?

First time post here. I have an Audio-Technica turntable connected via USB. I can record ok and see the waveform in SF Pro 12 and then play the file after recording is stopped. However, I can't seem to be able to hear/monitor the recording as it is

Music Maker

2 answers, most recent on 7/30/2021

RE: [Solved] 2022 edition opens some of .MMM files as of new project

@Oddball You can try and load a backup project via File Menu > Backup > Load backup project. Usually Music Maker saves a backup MM_ .file every ten minutes if you haven't changed the standard settings. They should be in the same folder you

ACID

4 answers, most recent on 1/24/2025

RE: [Solved] how to disable rewire?

My guess would be that if you're using another app at the same time as Acid, and they're automatically syncing via Rewire, then that other app may have a preference setting which is checked and enabling Acid as a rewire device automatically, and

Music Maker

12 answers, most recent on 7/18/2021

RE: [Solved] Using a RODE usb mic with Music Maker

Hi Graham and John, I have now managed to record with the Rode mic while being able to hear the other track from the Soundpool by monitoring via headphones attached to the Rode. I am attaching a screenshot with the settings I used. I can't get

Movie Studio

15 answers, most recent on 7/19/2021

[Solved] Reinstallation of Movie Edit Pro 2021

Hi, Last year I purchased Movie Edit Pro 2020 with the promise of a 1-year upgrade service. A couple of months after I purchased MEP 2020, the newer 2021 version arrived and I updated to it through the included upgrade service. I understand it

Music Maker

One answer, on 7/14/2021

RE: [Solved] Project crashing

@Pauli-Viimaranta Have you tried to open the file by double clicking it and via the file menu? Check if there were created backup files and rename the file ending to MMM. Always save your projects with "Save as" and give each saved file a different

Movie Studio

3 answers, most recent on 6/27/2021

[Solved] NEWBLUE FILTERS 5 ULTIMATE effects do not "Activate", have watermark

Hi MAGIX Support Community, Yesterday I purchased the MAGIX MOVIE EDIT PRO 2021 PREMIUM which included NEWBLUE FILTERS 5 ULTIMATE plugins. The NewBlue software installed successfully, however none of the individual effects allow me to “Activate”,

SOUND FORGE

2 answers, most recent on 6/22/2021

[Solved] Slow download of build 57 update

When I opened Sound Forge 15 this evening, it prompted me to download a new update, build 57. Fine, I figured; I'd take a few minutes to get the latest version and fixes before I began my work. It's now an hour later, and the download is up to 18%

ACID

19 answers, most recent on 6/4/2021

RE: [Solved] Tons of issues since the 10.0.5 update .here's the latest PLEASE HELP

There is at least a workaround for that plugin problem. If you add effects via drag & drop from the plugin manager to the track head or an object it doesn't reset the state of the other plugins in the chain.

SOUND FORGE

5 answers, most recent on 7/8/2021

RE: [Solved] Does Sound Forge 15 have punch and roll?

I can't say, I'm any longer up to speed on what direction Sound Forge is heading. Honestly, I'm pretty confused with seeing features such as "record up to 32 tracks of audio" in Sound Forge and have yet to even play around with multi-track recording

Photo & Graphic Designer

10 answers, most recent on 4/24/2021

RE: [Solved] Incorrect ftp settings held in memory and undeletable

John, I’ve just found a workaround to this issue, which is as follows:I first chose to publish to Xara Hosting instead of to “Other Web Host” . Having published the site to Xara Hosting, I then proceeded to publish again via Other Web Host.The

Photo & Graphic Designer

10 answers, most recent on 4/24/2021

[Solved] Incorrect ftp settings held in memory and undeletable

I publish a couple of websites directly from Xara Photo & Graphic Designer Pro using the publish to "Other Web Host (via FTP)" option. I've recently encountered a major problem with the functioning of the publisher which I've not experienced in

SOUND FORGE

25 answers, most recent on 4/25/2021

[Solved] Quote: "An error occurred while creating the media file"

I have a project open -- and when I try to save it as a simple 16-bit 48Khz WAV-file in SoundForge 12 PRO (which I have registered and have a license to), the program will complain with the following message:"An error occurred while creating the

Video Pro X

9 answers, most recent on 4/12/2021

RE: [Solved] AVC Intra-Codec Activation

@DonD Hi Don. If this is to reactive the HEVC codec using the automated generate a new code application, it does not work for the HEVC codec. For that you will have to put in a request to sales@magix.et with your original order number and they will

ACID

8 answers, most recent on 4/10/2021

RE: [Solved] Included Synths?

@Robert-Trinidad Im not using ACID Pro so I don't know if this will help but usually it is possible to download separate Magix instruments via the help menu. There could be the option to download more content and instruments which will start a

Photo & Graphic Designer

3 answers, most recent on 4/3/2021

[Solved] Trial Code

I am a long time Magix user but would like to try Xara Photo & Graphic designer. I downloaded the program via the trial button but did not receive a trial activation code. Please Help.