Search the MAGIX Community for tutorials, questions and solutions as well as for forum members

@Barry-Reitman5894 The problem is very likely that you registered Vegas 20 to a different customer account and a e-mail address (maybe a typo or you forgot the original account?) You can still download the installer from here by entering your serial

SOUND FORGE

One answer, on 9/2/2025

Problem with Activation – Sound Forge Pro 10.0

Hello, I need help with re-activating Sound Forge Pro 10.0 after changing my computer. Product: Sound Forge Pro 10.0 Serial Number: 164-N3NH-****-**** Registration Date: 10/06/2017 When I try to generate an activation code starting from last month,

Rescue Your Videotapes!

3 answers, most recent on 7/30/2024

Error when activating account

I've successfully entered the serial number but this was linked to an old e-mail that I've no longer got access to (BT) . Whenever I try to make changes I'm directed back to support pages. Going round and round with no resolution.

Audio Cleaning Lab

One answer, on 11/30/2023

Error Message

I upgraded to ACL4 yesterday. Every time I try to do my edits, I get an error message. How do I get this to stop? "Error While Writing Noise Sample File!" It's after EVERY sound edit and it's annoying.

ACID

2 answers, most recent on 8/31/2025

Magix Independence Pro Suite Activation Error Code: -1

I purchased the ACID 11 Pro Suite Upgrade and got the invoice showing this includes the Independence Pro Premium Library and Independence Pro Standard. Upon starting up that specific software I am prompted to activate Independence (registering it

ACID

15 answers, most recent on 11/28/2024

RE: Magix Acud Studio 11 ...problem with the latest update

@GRB Which error message are you getting? That the Redistributables cannot be installed? Have you tried restarting the computer after uninstalling them? Please select the Restart option and not the Shut down option. Then try to install the update.

SOUND FORGE

3 answers, most recent on 2/8/2023

[Solved] Soundboard 10 : "Internal error 2721.sfwmf4setup"

I am reinstalling on Windows 10 on a HP laptop and have had no problems in the past on this same machine. Media Player is already on the machine. I have checked the first two items in Windows components. I would really appreciate a solution to this

Other products

3 answers, most recent on 2/5/2023

[Solved] PROBLEMS TO INSTALL VEGAS PRO 365 (Installation is not completing)

It's been a pain for me to install Vegas Pro 365. Turns out I uninstalled it because of some unknown internal errors that I couldn't resolve. As soon as I tried to reinstall, the installation was slow and didn't seem to complete. I need the

Audio Cleaning Lab

11 answers, most recent on 2/24/2026

RE: Need 2 files from Audio Cleaning Lab 10 cd distribution

@clement5 Ok, I don't know if SFACL4 still has DX plugin compatibility. Likely not. Can this tool help you? https://craiganderton.org/how-to-use-dx-plug-ins-with-vst-only-daws/ https://www.xlutop.com/buzz/zip/dxshell_v1.0.5b.zip ACL had a very

Movie Studio

8 answers, most recent on 3/14/2024

export was cancelled due to an error but no code,

movie complete is there no audit log to find out why its aborting with this error any help appreciated i over wrote my last good copy so do not want hours of work to resolve this been using program 3 months loved it till yesterday

Movie Studio

14 answers, most recent on 11/15/2025

RE: Error Messages when trying to open MAGIX Video deluxe 2026 Prem

@stephen-logsdon Hi We need more information to help diagnose the issue(s) you are having: Follow this tutorial to determine if any errors have been logged and post a screenshot of the details. The specification of your computer system including

ACID

5 answers, most recent on 6/25/2024

RE: Upgrade won't install C++ Redistributable

My machine is running Windows 11 with 23H2 x64 update installed When I try to upgrade from Acid Music Studio version 11.0.7 (Build 18) to version 11.0.10 (Build 21) I get error messages: The following components are required by this

Music Maker

7 answers, most recent on 2/5/2024

RE: Audio Recording Error

It did not, I got the same error pop-up

Samplitude

4 answers, most recent on 7/31/2023

[Solved] X5 and 365 - Problems

I just had a computer crash (magix mm 2023 was on the crashed computer), so my 2nd computer has Samplitude X5, and compared to Magix MM it is chalk and cheese in terms of Automation. No matter what I did with X5, the audio recording is distorted,

Movie Studio

48 answers, most recent on 9/29/2025

RE: Weird issue with using Smart Copy/Smart Render in MEP 2019 Premium

AFAIK, you cannot do this, there is more to this I can do it, and have done it, with several editing/DVD programmes including Vegas Pro, VMS and DVDA. The image isn't changed. The two fields are the same. It's just that they aren't taken from two

Audio Cleaning Lab

13 answers, most recent on 2/27/2025

RE: Problems Installing Sound Forge Audio Cleaning Lab4

@James-McCall You can also try to click on the Windows Start button, type in Event Viewer and start the app of the same name. This will show much more events than the Reliability Monitor. In the tree on the left side click on the Custom Views node,

Web Designer

34 answers, most recent on 8/1/2025

RE: Publishing to OVH Cloud

Hi John Sadly, no website yet. I still get the 'website under construction notice'. I have managed to access the storage space at OVH using FileZilla. I can see that my website files are uploaded, but whether they are in the correct folder, I don't

SOUND FORGE

10 answers, most recent on 1/13/2025

RE: Sound Forge 18 do not load Waves plugins

Hi... It's 2025. Any idea when this is going to be fixed? Given the removal of a libelous statement above, and it's almost 12 months later... your assertion is getting a little tenuous now. 😉I'm having to use Sound Forge 16 because of this issue...

SOUND FORGE

13 answers, most recent on 11/1/2023

RE: Device is not available.

I get an: Error -9999 Unanticipated Host Error in audacity.

Movie Edit Now

8 answers, most recent on 3/25/2025

RE: Getting Firewire to work on an old laptop fitted with a FireWire socke

I just want to say thank you to AAProds and johnebaker for trying to help my friend and I to get her 18 DV tapes converted to digital. I am afraid that we failed. Magix Movie Edit Pro 17 Plus was installed again. When the film was started in the

Movie Studio

11 answers, most recent on 1/12/2026

RE: Video Deluxe 2026 - Access Violation Code - Program Crashes

@SHANE-KOHUT Welcome to the Magix user to user forums. Your screenshot shows that the error is being caused by a problem with "ntdll.dll" which is a Windows core file, so not a problem with VdL directly. You need to have your Windows installation

Music Maker

One answer, on 2/9/2025

RE: I cannot access what I paid for

@Bryan-McMillan Hi and welcome to the forum. . . . . I have followed the steps but still cannot access Magix Music Maker . . . . We need more information to help diagnose the issue(s) you are having: The specification of your computer system

Movie Studio

11 answers, most recent on 1/12/2026

RE: Video Deluxe 2026 - Access Violation Code - Program Crashes

@SHANE-KOHUT Welcome to the Magix user to user forums. Your screenshot shows that the error is being caused by a problem with "ntdll.dll" which is a Windows core file, so not a problem with VdL directly. You need to have your Windows installation