• ACID

  One answer, on 7/18/2021

  RE: [Solved] time cursor stutters
  hi @MZTamas, yeah, I've had this in waves plugins over the years, and searching through google appears it's not just related to Acid, but a generic Waves problem. A solution from another forum suggested setting your graphics setting at the card
• Movie Studio

  3 answers, most recent on 6/27/2021

  [Solved] NEWBLUE FILTERS 5 ULTIMATE effects do not "Activate", have watermark
  Hi MAGIX Support Community, Yesterday I purchased the MAGIX MOVIE EDIT PRO 2021 PREMIUM which included NEWBLUE FILTERS 5 ULTIMATE plugins.  The NewBlue software installed successfully, however none of the individual effects allow me to “Activate”,
• Xara Designer Pro

  2 answers, most recent on 6/21/2021

  RE: [Solved] No access to online catalogue
  @briadair Hi Brian, Not sure what you mean, however, if you download everything possible from the on-line catalogue before expiry, everything will still be in your Local Design Gallery. I did and everything is still there. I have version
• Video Pro X

  5 answers, most recent on 6/28/2021

  [Solved] Video pro X causing random extremely loud audio distortion
  just recently, I have been having issues with the audio for all tracks becoming heavily distorted, loud, and lower in pitch. I am unsure of what is causing this and it only is fixed when I close and reopen magix, only to happen again at a random
• Movie Studio

  14 answers, most recent on 6/7/2021

  [Solved] Magix Movie Edit Pro Premium not displaying correctly
  I'm attempting to use Magix Movie Edit Pro Premium 2021, but the whole thing is not displaying right. I can't even access the tracks, or anything. It's just the preview screen and the FX folders (screenshots added below). I have checked every
• Music Maker

  2 answers, most recent on 5/18/2021

  [Solved] loops graphic audio wave form
  I am using Music Maker 64-Bit and on some music loops from the sound pools I can see the graphic audio waveform when added to a track but on other loops, different loops, from different collections I can't see the graphic waveform, please see
• Music Maker

  20 answers, most recent on 11/26/2021

  [Solved] OpenGL 2.0
  I tried to install your latest version of Music Maker but I got the message that I needed OpenGL 2.0. I currently have Windows 10 with Open GL 1.0. I cannot figure out how to update the OpenGL to 2.0 or higher. Without that the graphics will not
• Video Pro X

  7 answers, most recent on 5/6/2021

  RE: [Solved] Features of the various releases of Video Pro X
  @bjtap Hi . . . . Is there somewhere that gives the actual release number relevant to the various updates? I'm trying to determine how many releases my copy is behind the latest version . . . . That depends on what you mean by releases - major or
• Video Pro X

  8 answers, most recent on 5/2/2021

  RE: [Solved] Persistance of Memory?
  OK. Problem is partially solved. Not ticking Calculate Video Effects on GPU has allowed the export to produce the video as it should do. I'm beginning to think there is either a problem with CVE or the program needs more and ore powerful graphics
• Photo & Graphic Designer

  10 answers, most recent on 4/24/2021

  [Solved] Incorrect ftp settings held in memory and undeletable
  I publish a couple of websites directly from Xara Photo & Graphic Designer Pro using the publish to "Other Web Host (via FTP)" option. I've recently encountered a major problem with the functioning of the publisher which I've not experienced in
• Photo & Graphic Designer

  3 answers, most recent on 4/3/2021

  [Solved] Trial Code
  I am a long time Magix user but would like to try Xara Photo & Graphic designer. I downloaded the program via the trial button but did not receive a trial activation code. Please Help.
• Movie Studio

  7 answers, most recent on 3/22/2021

  RE: [Solved] Compatibility MEP/VPX
  @Richard-Curtis My understanding of Hardware Acceleration in either MEP or VPX is that it is the presence of a GPU within an intel CPU that is the deciding factor. IOW, if the user's CPU includes an iGPU that handles HD 520, or possibly 530 as the
• Music Maker

  8 answers, most recent on 3/21/2021

  [Solved] Out grown my HP20?
  I have an HP20 desktop which I use for Music Maker without issue, I recently upgraded to Music Maker 64 and bought Music Maker Premium (which I have not installed yet). When trying to use Music Maker 64 I notice it freezes when loading previous
• SOUND FORGE

  2 answers, most recent on 2/7/2021

  [Solved] Pulldown menu glitch in Sounforge
    This set of screenshots was made to illustrate the problem described below: I have soundforge 14 installed. And over the past few months or so, the program misbehaves such that after a few minutes of use, the "File" pulldown menu gets overlaid
• Xara Designer Pro

  4 answers, most recent on 1/17/2021

  [Solved] content catalogs
  I have been using Xara DP since version 3.2 and am now on 10 with pro+ installed as well. Since the beginning the galleries have been complete as far as graphic content, plugins, websites, etc. with a simple drag and drop. Now it's asking me to
• Movie Studio

  3 answers, most recent on 1/17/2021

  RE: [Solved] Best codec and settings to export GoPro video
  @Fedex03 Hi. . . . . . Which is the best codec to export the video? . . . . The simple answer to that is 'there is no one size fits all solution' it depends on your target media and audience and the source video resolution, framerate, and
• Movie Studio

  3 answers, most recent on 1/17/2021

  [Solved] Best codec and settings to export GoPro video
  Hi there, I'm working on the video captured with my GoPro Hero Session 4 (50 fps - 1920 x 1080). The video was taken on summer 2019 during my vacation and finally I can edit it with my new PC.   My first question is: Which is the best codec to
• Movie Studio

  9 answers, most recent on 2/9/2021

  [Solved] Where's the Hardware Acceleration here?
  I recently upgraded my hardware from an i5-2320 to an i7-10700 system with UHD630 graphics as per my signature, but see no obvious difference in mp4 export time between the two systems despite ticking every "hardware acceleration" box that pops up.
• Other products

  5 answers, most recent on 1/15/2021

  [Solved] Imported images are distorted
  Hello to you all.I bought Photo & Graphic Designer software and it works fine.Within the program, additional contents are offered including Photo Manager 16.I have a problem with this last program: if I try to import a photograph taken with my
• Photo & Graphic Designer

  4 answers, most recent on 6/15/2021

  [Solved] Push notifications
  I just bought Xara Photo & Graphic designer, and after I installed it on my new Windows 10 laptop, it began sending push notifications to my desktop. I can't find anything in the menu which would allow me to turn this "feature" off. Were this a
• Movie Studio

  2 answers, most recent on 1/1/2021

  RE: [Solved] "export aborted: not supported by hardware" error
  @AlwaysaPlanB Hi. It may be you have ticked some of the 'Use hardware acceleration boxes' within MEP at some point but the program does not support your graphics chip. It needs to be HD graphics 520 or above. Yours is older, not newer. Make sure in
• Movie Studio

  2 answers, most recent on 1/1/2021

  [Solved] "export aborted: not supported by hardware" error
  Been using MEP 2021 (ver 20.0.1.65) for months with no problem. I burned a DVD but decided I needed to edit it further before burning again. Since then, MEP refuses to burn. I had it making an ISO for over a day. Nothing happened. I rebooted the PC
• Movie Studio

  15 answers, most recent on 11/30/2020

  [Solved] Sudden onset of Magix MEP lock up when using 3D title templates
  I have a project that I have I've been using the 3D animation basic template as the date for that clip scene. Now suddenly when I use this same template MEP freezes and I have use task manager to close the program. I have completely removed MEP and
• Video Easy

  18 answers, most recent on 4/11/2021

  [Solved] Picture freezing/being shaky, not able to install driver
  Hello.I am having issues when trying to transfer VCR tapes into my Magix program. It used to work fine, but about six weeks ago, something changed. Whenever I try to play something in my VCR now while having it connected to my Magix program, the