• Music Maker

  14 answers, most recent on 9/27/2025

  RE: What are the corresponding albums to Soundpools with no images showing
  I am going thru the huge list you provided. Question, regarding the loops that are not available on producer planet though they are in Dub Step Vol 2, is there a way to purchase them as royalty free? I assume to locate a loop the loop name has to be
• ACID

  4 answers, most recent on 4/28/2024

  problems with my Activation Key
  Hi my name is Brian Tully lm emailing you about my Acid Pro 11Suite lv updated my Windows 10 Pc and need to reinstall this program using the lnformation in my email from you lm sending you a copy of this lnformation to see is there a problem with
• ACID

  12 answers, most recent on 1/31/2025

  RE: Loops and songs and error message
  @Harold-Brush Welcome to the Magix users forums. Which version of ACID do you have and when and where did you buy it? I don't own ACID so can't advise on the location of the loops etc., but are you certain you are entering the serial number exactly
• Video Pro X

  27 answers, most recent on 3/28/2025

  RE: .mov file is disappearing over time
  @Gid, Hi Gid . . . . I use Vegas Pro where I can add Chroma key to a .mov (or use other options to make it a mask) without problems, . . . . With respect to the issue joshua has, what Vegas can do is not relevant:- The software Joshua has to work
• Photostory

  One answer, on 9/29/2023

  RE: how to reinstall
  @Clark-Barker Welcome to the Magix user to user forums. Go to your Magix account, log in, go to My products and find the listing for Photostory Deluxe 2023, where you will find the installer and your serial key. Download the installer and make a
• Movie Studio

  3 answers, most recent on 4/29/2022

  [Solved] New Blue Chroma Key Pro
  I am using Magix Movie Edit Pro Premium v 19.0.2.58 (UDP3). The built-in chroma key effect doesn't work very well, so I tried to use Chroma Key Pro from New Blue, wich came with the package. Much more adjustements, better results, except for one
• SOUND FORGE

  4 answers, most recent on 11/5/2025

  Retrieving my product key
  I have lost my product key and I do not know where I put it
• Movie Studio

  66 answers, most recent on 1/29/2025

  RE: The output formats are messed up in Movie Studio 2024
  Yes, and I am doing the export from VD of sections to edit, but even then the import is a problem for stills. They need to be adjusted for proper output, but what you see in the video window is not what ends up being exported for stills. So there is
• Movie Studio

  9 answers, most recent on 9/18/2024

  RE: How to resize and move Image Objects
  @AAProds Hi Al, No, I mean moving the object itself on the timeline and changing the duration, separate from the video clip to which it was grouped. You have to ungroup it. You can use the Alt key to change the duration independent of the video
• Video Pro X

  58 answers, most recent on 9/12/2024

  RE: [Closed] VPX/MMS update schedule
  From my observation as a new user, features from Vegas Pro are being passed down to VPX/MMS (in their recent versions) @Can-Dive There's been a couple of AI effects added & an old Boris chroma key studio 'effect' but there have been 0 Vegas Pro
• SOUND FORGE

  4 answers, most recent on 8/16/2022

  RE: [Solved] I can't open Sound Forge 11Pro
  Welcome to the Magix Sound Forge users community @Bill-Corkery.Try resetting Sound Forge and clearing the cache. Hold down the 'Ctrl+Shift' keys, whilst launching SF11, which should open the reset window..If that fails, download the latest version
• Movie Studio

  16 answers, most recent on 7/17/2024

  RE: MMS 2025 Suite - BCC Boris FX Chroma Key Studio
  @Clinton-Peck 👍In those videos there may be bits that can't be done in MMS, like compositing. In MMS you have to as I did section an area & use it as an overlay or create a B/W mask & use it with a duplicate of the clip in a similar way,
• Photostory

  10 answers, most recent on 7/26/2023

  RE: Magix Travel Maps requieres API Key for OpenStreet Maps
  @andrew-foxon @emmrecs Hi, I don't believe that this is a bug in the program but rather a problem between Magix and OpenStreetMap, or just OpenStreetMap now asking for an API Key to use their maps. There was a similar thing with the Travel Route
• SOUND FORGE

  4 answers, most recent on 4/13/2024

  RE: Playback -- noise in Right channel only, & ONLY with Sound Forge! All
  @david-lefkowitz Your problem might also be caused by an incompatibility between your system and the Magix Low Latency ASIO driver. If you want to uninstall Magix Low Latency you can press the Windows key + R on your computer keyboard, and type
• Video Pro X

  33 answers, most recent on 7/15/2025

  RE: keyframe bugs remaining in the current version of VPX17 (v..269)
  Hi Note that I considered it a bug because I understood that it was a reference to the main timeline of the video to be produced. But also thinking that if it is specific to the clip in relation to the original video then "it is not a bug!". In the
• Movie Studio

  13 answers, most recent on 9/5/2024

  RE: Removing a color effect
  @Helen-Martin Hi and welcome to the user to user forums. You can select the video object on the timeline editor by right clicking it and choosing the following. Alternatively if you have more than one effect applied and only want to remove just the
• Samplitude

  2 answers, most recent on 12/31/2024

  RE: I broken a DVD of samplitude pro X,I can't install .
  @atsunobu-horai Welcome to the Magix user to user forums. Exactly which version of Samplitude Pro X do you have? The DVD label would suggest this might be version 1? The current latest is 8 so yours is likely to be a very old version, I
• Movie Studio

  3 answers, most recent on 8/22/2025

  RE: Movie Studio Platinum - how to download?
  @Simona-Krasulov Welcome to the Magix users forums. First, Movie Studio Platinum and Video Deluxe 2026 are totally different products. That is why your serial key for the former can never be used with the latter, sorry. You need to go to your Magix
• Music Maker

  14 answers, most recent on 6/10/2024

  RE: Music Maker begins to lag, eventually crashing after opening store.
  @AJenn Music Maker should automatically install the Music Maker ASIO driver. Maybe your selected audio device isn't compatible. What audio device is set as the standard output device for your computer? You can open the Windows sound settings control
• Video Pro X

  2 answers, most recent on 12/6/2023

  RE: Replacing footage
  @Lillian-Fidler Simple answer: highlight the clip you wish to remove and hit the Delete key. Make sure there is still a gap where that clip has been removed and the cursor is at the beginning of that gap. Drag the clip you want to insert to that
• Movie Studio

  57 answers, most recent on 8/31/2023

  RE: New Release MMS 2024....
  "Zoom in with the mouse and use the tracker to work more precisely in the preview monitor and view details better." Hold the CTRL key down and the mouse wheel will zoom the preview monitor in and out. Cool. Practical? TBD!
• Rescue Your Videotapes!

  7 answers, most recent on 2/6/2024

  RE: MAGIX Video easy doesn't want to recognize my Serial-no.
  @lejla-n Serial numbers starting with P2 are for older programs. I suspect you may have downloaded a later version of Video Saver than the one that is on the CD you have. If so, that later version would expect a serial key beginning P3. Have you
• Music Maker

  2 answers, most recent on 4/4/2024

  RE: license 2023 to 2022
  @Pierrepaul-Heiser Welcome to the Magix user to user forums, so not a contact for any Magix staff and no-one who posts here can send you anything, sorry! You need to email infoservice@magix.net and explain fully what you are asking for. However, I
• Movie Studio

  6 answers, most recent on 6/26/2024

  RE: Movie Studio Pro 2025 Trial Version won't open
  Hi again, I contacted support and they asked me to press the ESC key when Movie Studio 2025 is starting to open. I did that but it didn't help. I noticed the program crashes when it is trying to load the Media Pool files. Support told me to move