• Video Pro X

  74 answers, most recent on 6/30/2022

  RE: No Audio after import
  No I have found the cause. In the Service I was using the Sdi output from the Video Mixer and there was no audio present on the 12G. To try and resolve this I changed the audio settings in the Video Assist to 16ch instead of 2ch. Still with no audio
• Other products

  One answer, on 6/28/2022

  MAGIX Photo Manager Deluxe limited Trial Version
  Hello, I am interested to buy the MAGIX Photo Manager Deluxe, but in the trial version I don't have access to all features, like Advanced Mode, in order to see if your software fulfill my exigence. How can a trial version be limited if is supposed
• Movie Studio

  40 answers, most recent on 6/27/2022

  RE: Use of Camera/Zoom Shot causes errors and crashes at export
  @johnebaker Hi John. No it is a png file, white with a transparent background. I have another method in mind which if works I will share later. It may be some time before that happens as I am still adding informational texts at present as I go along
• Video Pro X

  74 answers, most recent on 6/30/2022

  RE: No Audio after import
  I have provided Magix support with short example video files with 2 & 16 ch audio files. This initiated their response telling me the files were incompatible and are not supportec by ProX14 along with DNxHD files. Oddly enough I do seem to be
• Movie Studio

  3 answers, most recent on 6/30/2022

  RE: I was double charged after my bank reopened my card again??
  @Antonio-Alagar Hi, and welcome to the user to user forums. As such there are no Magix staff present to see or handle this request. Personally if the bank originally caused a problem, the problem is still being caused at their end and I would get
• Music Maker

  15 answers, most recent on 7/4/2022

  RE: Need to move loops, sound banks, VSTs, etc. to a new computer.
  @Daniel-Hoff Hi The Music Maker ini file is in the folder %appdata%\MAGIX\mm30 and the contents should look like this (Premium version) If the ini file is missing, Music Maker should recreate it, if this is not happening and/or you do not have the
• Music Maker

  3 answers, most recent on 6/22/2022

  east dock button missing
  The dock button is not present on the tool bar and it is the present in the view drop down menu either, is there some way for me to turn it on.
• Movie Studio

  40 answers, most recent on 6/27/2022

  RE: Use of Camera/Zoom Shot causes errors and crashes at export
  @Jaguar56 No problem. Glad it worked for you as I only suffered this yesterday with one instance I could not clear from a project. If you could tag it as a solution as I think we may find others with similar problems soon if this is more widespread
• Other products

  16 answers, most recent on 6/22/2022

  RE: Sending emails with Magix email account
  All works OK here at present but I did read on the web that Microsoft Outlook had an email 'outage' recently.
• ACID

  26 answers, most recent on 7/11/2022

  RE: Acid Pro 10.0.6 Very serious bug still not fixed. Workaround.
  The update presented itself automatically when I started the program earlier today. I was running 10.0.5. The other way have got updates in the past is to go to 'Help' and then select 'Update Program online...'
• Movie Studio

  40 answers, most recent on 6/27/2022

  RE: Use of Camera/Zoom Shot causes errors and crashes at export
  @johnebaker Hi John. They are my own masks, png with clear background I may feather the edges as it is a bit harsh at present and the probable cause of the ring. Still experimenting and fine tuning. The good thing is I can't alter things outside of
• ACID

  26 answers, most recent on 7/11/2022

  RE: Acid Pro 10.0.6 Very serious bug still not fixed. Workaround.
  Hi elbe63. Like you I was really disappointed with the latest releases. I contacted MAGIX support and was informed that the updates (Version 10.0.6 and Version 11.0.0) only address some changes related to the presentation of the MAGIX store in the
• Music Maker

  3 answers, most recent on 6/22/2022

  RE: east dock button missing
  @David-Barselow Hi . . . . dock button is not present on the tool bar . . . . Do you mean you have lost some of these icons for showing/hiding the different panes and docks? If so try pressing F4 to reset the program layout. John EBForum Moderator
• ACID

  One answer, on 6/24/2022

  RE: why release a bug -fix patch that doesnt fix bugs ---lip service ?
  Hi blake-fast. Like you I was really disappointed with the latest releases and complained about this in another forum post this week related to an existing FX bug. I have also contacted MAGIX support and was informed that the updates (Version 10.0.6
• Movie Studio

  11 answers, most recent on 7/3/2022

  RE: MEP2016 Plus 'Download Components'
  @CarpentersMate Hi Mike. Trust me I do understand. I believe there is probably as much archival footage and other material held in other locations that will probably never see light of day. I was first made aware of that fact in the 70s when I was
• Movie Studio

  6 answers, most recent on 6/17/2022

  RE: Does Movie Expansion Pack V1 work with Movie Studio?
  @Tracy-Pruss, I agree wtih what @emmrecs is saying. I "think" you are referring to Vegas and not Movie Studio. As for the products in that expansion pack working within MS/VPX, it will be "hit or miss" if they do, and sometimes they will not work
• Movie Studio

  27 answers, most recent on 6/17/2022

  RE: Choppy / Laggy Playback with 3 or more videos in Movie Edit Pro 2015
  @raybbj @Former user @CubeAce @AAProds @johnebaker Hi The high % of CPU usage is typical for earlier versions of MEP because the CPU was being used to do the Decoding of the file during playback with the GPU processing cores being used for Direct X
• Movie Studio

  11 answers, most recent on 6/16/2022

  RE: HEVC doesn't work
  When I try to activate the HEVC program, I get this message: "You have already used your maximum number of activations; another activation is presently not possible. Please contact technical support if you have any questions." What does that mean?
• Xara Designer Pro

  5 answers, most recent on 6/14/2022

  Embedded Google Fonts Error when publishing website
  Hello, As already described here in this community post, a quasi-same problem occurs with me as well. It is 1:1 reproducible. https://www.magix.info/us/forum/embedded-fonts-error-when-publishing--1298176/Steps:You create a new, empty website (e.g.
• Web Designer

  2 answers, most recent on 6/8/2022

  RE: Xara Web Designer Premium info
  @ARISTOTELISGEORGE-LILOGLOU Hi Assuming the full message is: Error code -24 'serial number has already been registered to another email address' The message appears when you try to activate the program when a typo is present in the email address, or
• Music Maker

  37 answers, most recent on 6/8/2022

  RE: BeatBox Pro - Unable to listen to samples separately
  C:\Users\Public\Documents\MAGIX\Common\Soundpools Do you see anything under this? YES Soundpools purchased from the Store will be under: C:\Users\Public\Documents\MAGIX\Common\Soundpools\Shop Do you see any? YES...ALL OF THEM I was able to locate
• Xara Designer Pro

  One answer, on 6/5/2022

  problem with loading a site
  I have five sites. 1 Constructive presentation 2 ross 3 wondermagicfactory 4 Enigma overview 5 enigma overview I can load only two onto my xara designer Constructive presentation and Enigma overview When I try to load wonder magic factory it goes so
• Video Pro X

  40 answers, most recent on 6/5/2022

  RE: Has Anyone Tried Using NewBlueFX Titler Pro & with Video Pro X?
  @K-Meerkerk Hi. I wonder what that could be. As regards to using New Blue Titler 7 from within MEP. At present I would advise against it. Working as a stand alone program it has access to graphics cards (Well, at least my nvidia one) and changing
• Movie Studio

  18 answers, most recent on 6/4/2022

  RE: Which version MS (or) MEP?
  @CarpentersMate Hi Mike . . . . do guys know if I can drag over the original MEP 2016 install file and install it in my new system . . . . Yes you can, personably I would copy it across 🙂, on a serious note - you have 2 activation slots so you can