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  • Music Maker
    6 answers, most recent on 5/27/2022
    RE: Offer from you
    @Wiggo-Ludvigsen Hello! This is just a user forum. You can contact sales support at infoservice@magix.net but it is very likey that you wont get an answer before next week. Usually you cannot put a product into the shopping cart, if you don't have a
  • SOUND FORGE
    One answer, on 5/27/2022
    RE: Offline activation
    @Jostin-PY I would suggest you contact sales support at infoservice@magix.net. As far as I know Magix also offers on-premise-license servers.
  • Movie Studio
    20 answers, most recent on 5/26/2022
    RE: Considering buying Video Pro X
    @johnebaker Hi John. 'speed is everything'. Is that a Donald Campbell quote? Sorry, bad taste joke. Building a new computer of even ordering a new prebuilt machine is now becoming increasingly expensive yet again and with current inflation I think
  • Samplitude
    3 answers, most recent on 5/24/2022
    where to find sales support on orders make?
    I have purchased the samplitude pro x 7 upgrade but I only received the order confirmation with the order number. After that, I received no information on downloads and serial number. In addition, I cannot find any means to contact customer
  • Music Maker
    3 answers, most recent on 5/21/2022
    RE: activation
    @Joshua-Rhode Welcome to the Magix user to user forums. Which version of MM do you have and where did you buy it? The fact that the Serial Key is already in use suggests, either, that you bought the product from a previous user, who has NOT informed
  • Off topic
    48 answers, most recent on 10/13/2022
    RE: What is the phone number of Magix Customer Support?
    @lymanfoulkes Customer service and Support are still avaialble, however not in the form not in the form of telephone support which is not an efficient and productive method. Support for technical issues is by ticketing system - see the Support link
  • SOUND FORGE
    4 answers, most recent on 5/19/2022
    RE: Doesn't record all tracks
    You must have the SF-9 serial to receive the upgrade discount, I am not sure that particular lite version even had a serial. If it does, it would be stated in the 'Help' menu under "About Sound Forge" Even without the upgrade discount Sound Forge
  • Movie Studio
    4 answers, most recent on 5/18/2022
    RE: No Serial number sent
    Update; So far I have emailed: Sales@magix.net, infoservice@magix.net (twice) and presse@magix.net. No response from any of them. I also tried phoning the only number I could find which is a german number which ends with a recorded message in german
  • ACID
    2 answers, most recent on 5/15/2022
    RE: stem maker
    @eric-gaertner If you just want to create stems and don't use ACID as a software to make music I would suggest you return ACID by contacting sales support at infoservice@magix.net and get the free, pretty good SpleeterGUI (much better results than
  • Music Maker
    11 answers, most recent on 5/15/2022
    RE: Patch update not installing
    @David-Barselow Like I wrote, you need to contact sales support at infoservice@magix.net to get an offer if you want a different kind of distribution. They already do this, for example for institutions like schools or other education facilities.
  • Music Maker
    11 answers, most recent on 5/15/2022
    RE: Patch update not installing
    @David-Barselow The problem is your Windows users account configuration. I never had any problems with installing software and I never had to disable my Windows Defender to get anything running. Please check your user privileges in your company. As
  • SOUND FORGE
    2 answers, most recent on 5/14/2022
    RE: Downloaded program and sound forge PC does not load.
    @Michael-Hudgens Yes, there is. Just contact sales support at infoservice@magix.net
  • Movie Studio
    4 answers, most recent on 5/18/2022
    RE: No Serial number sent
    @Haktar Hi Thomas and welcome to the user to user forums. Try sales@magix.net or infoservice@magix.net. Both should work. Ray.
  • Samplitude
    One answer, on 5/8/2022
    RE: Upgrade
    @Marty-Zeak Please contact sales support at infoservice@magix.net
  • Photostory
    One answer, on 5/8/2022
    NO PUEDO ACTIVAR EL PRODUCTO
    CARGUE EL PROGRAMA PERO NO PUEDO ACTIVAR EL PROGRAMA ME SALE ESTE MENSAJE: CODIGO DE ERROR 24   estoy intentando desde hace varios días y nada      
  • SOUND FORGE
    6 answers, most recent on 5/6/2022
    RE: How big of a jump is SFP 16 over 15?
    @Former user Thanks for your comments, but am not sure what you are basing your insights on. In one specific scenario, I restore/repair old cassette interviews. Some of the interviews are clean and sound good. Other tapes capture continuous noise
  • SOUND FORGE
    6 answers, most recent on 5/6/2022
    RE: How big of a jump is SFP 16 over 15?
    Can anyone comment on how big a jump SFP 16 is over 15? What about 16 suite over 15? Would you surmise it is okay to skip a version until some bigger changes come down the pipeline? IMO, Sound Forge Pro isn't worth upgrade off of anything v12 and
  • Video Pro X
    119 answers, most recent on 5/4/2022
    RE: Endless Stream of Vegas posters
    @PATIENT-X @browj2 @Nalmcruto Or it could just be a drop in sales. I don't know about the rest of the world but online sales as well as shop sales in general have dropped a lot this year in the UK. I am seeing more signs of general poverty locally
  • Other products
    No answers, created on 5/2/2022
    Warning: not a family license anymore!
    PC Check & Tuning licensies have a validity of 1 year. In 2020 PC Check & Tuning was advertised as a family license: with 1 license key one could optimize upto 6 devices (desktops and laptops). The 2021 version could also be activated on 6
  • Music Maker
    One answer, on 4/27/2022
    [Closed] Business
    Hi.. our Buyer to Music Maker Premium Edition (2022) Downloads: Installation programInstructions Registration date: 04/12/2022 Serial number: Removed by ModeratorShow more details   Registration date: 04/13/2022 Serial number: Removed by
  • SOUND FORGE
    18 answers, most recent on 4/27/2022
    RE: Audio Studio 14 Instant Actions Panel
    @Walter.I I suspect that there will be no more updates for version 14. Every version gets one year of free updates. It's the same for all Magix software. Sadly, this sometimes leaves old versions in a broken state. If the software is unusable for
  • ACID
    One answer, on 4/26/2022
    RE: upgrade problem
    @Leonard-SER Hello. This is just a user forum and you need to contact sales support at infoservice@magix.net Upgrades don't need a product code. You just put an upgrade into the store basket and if you have an older version registered to the same
  • Other products
    4 answers, most recent on 4/25/2022
    RE: Never received my activation email
    @Georges-Jean-Gilles Hello, welcome This is an open public user to user forum and not Magix support. Many users complain in this forum about the sale of products from Best Buy, you need to take up said issues with them as Magix are not responsible,
  • Music Maker
    One answer, on 4/22/2022
    [Closed] Business
    Hi.. our Buyer to your including Contents of Boners How can down road.. now our Music Maker Premium Edition (2022) More of Music Maker Premium Edition (2022) Downloads: Installation programInstructions Registration date: 04/12/2022   *** More Charge
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