• Video Pro X

  9 answers, most recent on 1/20/2026

  No output option at 100fps for 4k-100fps video
  I'm still using VPX 14 which will load and edit my 4K-100fps video, but will not output at 100fps! I've tried to change the movie output settings manually to 100fps, but VPX 14 will not accept this change and forces the output frame rate to only
• SOUND FORGE

  6 answers, most recent on 12/9/2025

  RE: reg custom fade scripts from old version not recognized by new reg
  FWIW, most Magix versions of Sound Forge can be installed as 32 and/or 64 bit and activated on the same PC without issue. They share many of the custom settings and do not count as a second activation. There is no 32 bit installer for SFP-18. I am
• Xara Designer Pro

  6 answers, most recent on 2/1/2023

  RE: [Solved] Mobile dropdown menus
  @stephen-reynolds Hi Check the menu area in the Mobile version - it looks like the menu item is either not on the same layer as the others, or there is an invisible object on a higher layer in the location of the menu item. Which template did you
• Photostory

  20 answers, most recent on 2/28/2026

  RE: Photostory 2026, "RC String 8875 not found"
  I have just installed the latest Photostory update and would you believe it? The  "RC String 8875 not found" message has been fixed.
• Other products

  3 answers, most recent 4 hours ago

  RE: Independence Pro Premium Suite failed to download
  @csf Hi Have you checked your Antivirus software is not blocking the download? Which AV are you using? John EBForum Moderator  
• Music Maker

  8 answers, most recent on 5/30/2026

  RE: Licence Document
  @johnebaker A 'Royalty free' licence, is one that you do not have to pay a royalty fee to use, this is the standard licence you get with the program, it does not allow you to sell creations made with this type of licence. In order to sell your
• Xara Designer Pro

  4 answers, most recent on 1/25/2023

  [Solved] Does Xara Designer Pro X 19 have access to the Online Content Catalog?
  By online content catalog I am referring to what is mentioned on Xara Web Designer 19 Premium's product page. I would really like not to have to buy both to access everything... Thanks in advance for the help!
• Music Maker

  2 answers, most recent on 12/12/2022

  RE: [Solved] Can't use premium
  @nothingness Hi If you signed in (Join) on the Start screen - you will see you email address top right of the start screen, if not do so. Did you download and install all the extra content that became available after activation? Again if not do so -
• Movie Studio

  16 answers, most recent Yesterday

  RE: Video Deluxe 2026 Plus
  Thanks @johnebaker It is still not working. I tried everything but used another program to clean uninstall which was already on my computer. I will try again with Revo
• Music Maker

  One answer, on 5/31/2026

  RE: Do we have an AI program like ACE or Suno music maker or arrangeger?
  @Siah You can try Ace-Step or Heartmula. Both are free and can run locally on your computer, although they have not the same sound quality level as Suno or Ace Studio.
• Samplitude

  One answer, on 12/23/2025

  Can not monitor Playback to Monitors
  Focusrite 18i20 - Not able to Playback to Monitors I am using Samplitude 8X, (Properly Purchased & Registered) & installed. (to USB 18i20)  Have configured for Focusrite 18i20.Can Record...   But can not Playback to Monitors...   Have
• Movie Studio

  45 answers, most recent on 2/2/2023

  RE: [Solved] Timeline colour and selection
  @me_again @CubeAce I believe Andy is right; in previous versions "Fade in/out" by dragging that line did affect both audio and video. (I've used that feature many times.) Not so now! No idea why that was changed. The effect of the change is that any
• SOUND FORGE

  2 answers, most recent on 1/17/2023

  RE: [Solved] a bug decoding 220kbp mp3
  Does the waveform appear normal (not clipped) and can you see the missing 'chunks' in the timeline? If the timeline waveform display otherwise appears normal, try enabling:"Options> Preferences> General> Always proxy compressed
• Rescue Your Videotapes!

  10 answers, most recent on 2/7/2023

  RE: [Solved] Program crashes when 100% saved - result video not playable
  @Juha-Nevalainen Hi. I would try the UHD Graphics in the drop-down menu as your file has no encoding data in it (resolution, colour space or frame rate). The graphics processing is not a combination I have seen before but it looks like the Intel GPU
• Movie Studio

  5 answers, most recent on 1/11/2023

  [Solved] Audio Echo
  Is it possible to remove/limit echo in Movie Studio?   Edit: I had a recording in a room with a lot of echo, and I was wondering if there was some kind of tool to remove it in magix, it appears there is not. Thank you all for your help.
• Movie Studio

  26 answers, most recent on 6/8/2026

  RE: Message: Could not find a part of the program. Please install again.
  I do not have backup enabled on my computer. I have exited OneDrive and the problem still remains.
• Movie Studio

  31 answers, most recent on 11/22/2022

  RE: [Solved] Audio Buzzing/Crackling | Please Help
  @BryceCee Yes, correct. What we are saying is that the video portion of your video files has too many frames in it for the amount of frames containing sound. The program can't match the two together to keep the audio in sync with the video content
• SOUND FORGE

  5 answers, most recent on 1/25/2023

  [Solved] Errant file size listing
  My Sound Forge Pro 11 now has a permanent file size listed in the lower-right-hand corner of the file edit page, whether or not there is a file opened on it: 35,600.7mb. If I open a file, it ascribes this same size to that if I save the file. How do
• Movie Studio

  One answer, on 5/5/2023

  [Solved] MAGIX Movie Studio 2023 Platinum won't install in Win 11
  This is a brand new download from Magix, two nights ago. Made a second download to try and rule out the possibility of a corrupted file. I click on the .exe, even as an administrator...nothing happens at all. I've tried a number of the more common
• Samplitude

  2 answers, most recent on 2/27/2023

  [Solved] Can't play VSTs after installing 2023 in Music Maker bundle
  I'm using my laptop soundcard (Realtek) which had been able to play VSTs using a midi keyboard it no issues. For some reason after registering and activating the product, I cannot get it to work. I've tried using the ASIO driver but this doesn't
• Web Designer

  8 answers, most recent on 12/9/2025

  [Closed] login not recognised
  I have tried to install my copy of Web Designer 17 Premium
• Movie Studio

  4 answers, most recent on 1/14/2026

  RE: magix video delux 2014
  II can film in HD but not in 4K, I don't have any 4K cameras yet
• ACID

  13 answers, most recent on 2/20/2026

  RE: Acid Music Studio 11 Fails to run.
  I keep all my VST plugins in a VST folder. Its scanning that folder and picking up most, but not all of them.
• Off topic

  4 answers, most recent on 2/14/2023

  RE: [Solved] Problem in login to MAGIX personal area on web site
  @Sakari-Kauhanen Welcome to the Magix user to user forums, so not a contact for any Magix staff, sorry. With apologies, I have edited your post to remove your email address which should never be posted to a public forum like this one. Please email