• SOUND FORGE

  5 answers, most recent on 3/29/2023

  RE: sent wrong product, sent no serial number, no support contact point
  found that. thx. interesting, in order to contact help, you have to login to Forums then go to that support page. I find that peculiar, i did locate it though
• Photostory

  One answer, on 12/9/2023

  RE: Song
  @Jared-Leagjeld Welcome to the Magix user to user forums. Apple Music files are "protected" by a Digital Rights Management system in order to prevent them being used or played other than by iTunes, or similar. This has always been the case but it
• Photostory

  3 answers, most recent on 12/9/2023

  Photo positions lost when changing from storyboard to timeline
  I have just upgraded from photostory deluxe 2023 to 2024. After opening a saved project which I started in the 2023 version, I'm experiencing a problem when changing from Storyboard to timeline as follows... I loaded about 30 photos onto the
• Movie Studio

  18 answers, most recent on 11/30/2024

  RE: MPEG-4 codec problem
  We tried GabbyD's solution (https://www.magix.info/us/forum/mpeg-4-codec-problem--1306112/#ca1884305), but it didn't work for us (w/ Movie Studio 2023, and by the way, there's another version of that same key in
• Audio Cleaning Lab

  4 answers, most recent on 7/21/2024

  RE: Is this what I should purchase?
  Hi John, thank you for responding. I purchased Magic Video Saver, but have not started a project yet. I know there are sections in the video's where I'd like to enhance the voice "if I can" and in other sections there are background noises that I'd
• Music Maker

  10 answers, most recent on 3/6/2024

  RE: Music Maker next update to 2025?
  @Can-Dive Hi, Music Maker is free. There is only one version. There is no Premium Version, only Premium Edition. An Edition is like an add-on to the program - activating an Edition unlocks some features, downloads some, and likely gives you credits
• Music Maker

  18 answers, most recent on 12/30/2024

  RE: Magix Music Maker 2013
  I have the same problem, I recently tried to install Magix Music Maker 2013 Premium in order to open some old projects, but the installer crashes directly after the download starts. I assume this happens because the installer tries to download files
• Video Pro X

  65 answers, most recent on 4/7/2024

  RE: VPX prices until April 9, 2024
  If you have been editing for 3 decades, how important is the order in the timeline from bottom to top? Most editing software is just the opposite! For those who use more than one program (not my case), it may get in the way of day-to-day running. If
• Movie Studio

  34 answers, most recent on 11/26/2025

  RE: MP4 audio going out of sync
  @emmrecs Hi Jeff . . . . details about your computer  . . . . Ronald gave these here in the first paragraph. @ron-griswold Hi I can replicate the issues with the MPG NTSC 29.976 fps file. On a long file (~ 5 hours duration) the audio does go out of
• Video Pro X

  58 answers, most recent on 9/12/2024

  RE: [Closed] VPX/MMS update schedule
  @CubeAce  Hi, I've used Vegas for 4yrs now & find it the other way around, like you say there's a learning curve but there's a few things I'm now used to doing in VP that I get wrong initially when coming back & using MMS, like the track
• Movie Studio

  8 answers, most recent on 8/22/2024

  RE: Upgrading to Magix 2025
  @robert-g You can change your email address in your account. Go here, log in using your old email address (hopefully you can remember your account password!) go to User Data and update your email address. This will "transfer" all your account
• Music Maker

  35 answers, most recent on 11/7/2023

  RE: Music Maker update 32.0.2.11
  omg...I swear that wasn't there before.I searched in that area and I know it wasn't there after the update yesterday when I first posted....but now it is.I'm losing my mind over here. 😵But it's now fixed...I mean I don't know if it was even
• Video Pro X

  175 answers, most recent on 5/27/2026

  RE: Video Pro X16 - New Features and Bug Repairs
  @Can-Dive Sorry I misunderstood the idea of working from bottom to top. The bottom track would still be track 1so the mixer would not have to be backwards. I still don't quite get the work outwards bit unless it is a workflow preference.
• Music Maker

  13 answers, most recent on 1/9/2024

  RE: Purchased soundloops not accessible via offline computer
  @David-Barselow Thank you for your input. However, our problem does not seem to be with missing *.mxcogg files. Instead the problem appears to be that MAGIX is not allowing us to access soundloops we have previously purchased. We do not have an
• Video Pro X

  175 answers, most recent on 5/27/2026

  RE: Video Pro X16 - New Features and Bug Repairs
  @Former user I said that the timeline/tracks is like a spreadsheet. That is an analogy. You do not build your spreadsheets from the bottom up. What I show on the spreadsheet is pretty much identical to the image VPX timeline. 1 is the lowest number
• ACID

  4 answers, most recent on 3/31/2024

  RE: Help! Acid Pro 11 Won't Open- Crashes at ASIO stage of loading splash
  @TiKkO Try resetting the program settings. Hold CTRL+SHIFT on your keyboard an double click on the Acid icon to start the program. Keep holding CTRL+SHIFT until a small window appears that will ask you if you want to reset the settings and clean the
• Movie Studio

  32 answers, most recent on 7/29/2024

  RE: Deinterlacing-How does Magix do it?
  @johnebaker John still gathering my thoughts but so far: When importing analogue AVI, the video object properties should match the field order of the file. If the file is TFF and you choose BFF, with the movie setting T 50FPS, the frame dance
• Movie Studio

  10 answers, most recent on 9/23/2023

  RE: Movie Edit Pro 14 reload no CD
  @Ruben-vanLoggerenberg @rubenjoseph-v We are all users of the software, just like you, so it is not our system and we can do nothing to change how it is set-up! If you will say which of the two accounts you wish to close (I see more posts using
• Music Maker

  3 answers, most recent on 6/2/2023

  RE: wizard fx suit included in premium
  @shane-wright This depends. You might have a license that is bound to Music Maker and only works inside Music Maker. This is common for DAWs. The same might be true If you want to use Studio One plugins inside Music Maker. So check your order
• SOUND FORGE

  One answer, on 3/21/2024

  Error Messages during installation resulting in installation failiure
  After downloading soundforge audiostudio10.exe, then trying to install it on my system 10 computer, this error message kept appearing that said "An error occurred during transfer which caused the installation to stop.This problem can most likely be
• Music Maker

  9 answers, most recent on 8/1/2023

  Not able to activate my product
  Hello,   I just recently bought a new computer and I loaded Magix Maker and it is not recognizing that I have the premium version. I don't see a way to import my license so I can export files. Please advise me on what to
• Samplitude

  One answer, on 4/14/2023

  RE: Serial Numbers
  @Valley-Forge Do you still have your serial numbers or voucher numbers in your Humble Bundle account? If you used the voucher codes you should have gotten an order confirmation to your e-mail address. I would suggest you look there first. Maybe you
• Video Pro X

  16 answers, most recent on 4/2/2024

  RE: Camera/Zoom shot key framing greyed out
  @AAProds Hi Al, Unintended consequence of not thinking revisions through, methinks. Yes. Magix should add Apply Effect to CZS if SPR has not been activated for the object. It is not obvious what has to be done. And, we still have the motion
• Video Pro X

  13 answers, most recent on 1/23/2024

  RE: Software Corruption?
  @Scott-Rindenow Welcome to the Magix user to user forums. It is unlikely, I think, that your software is corrupted. From your description, this would seem to be rather more a problem that your computer is not fast enough to handle the data