• SOUND FORGE

  11 answers, most recent on 4/14/2026

  RE: Welcome window keeps popping up on startup
  @mary-o Maybe the activation gets not correctly saved to your computer. Try running Sound Forge once as administrator via a right click on its desktop icon.
• Other products

  2 answers, most recent on 3/16/2026

  RE: Magix Photo Manager hangs up
  @Edward-Grant Hi We need more information:- Which version of Photo Manager (PM) are you using? Was PM working before the error message popped up, or is this a new install? If the program was working, what changed on the computer, eg Windows
• Music Maker

  One answer, on 5/31/2026

  RE: Do we have an AI program like ACE or Suno music maker or arrangeger?
  @Siah You can try Ace-Step or Heartmula. Both are free and can run locally on your computer, although they have not the same sound quality level as Suno or Ace Studio.
• Movie Studio

  26 answers, most recent on 6/8/2026

  RE: Message: Could not find a part of the program. Please install again.
  I do not have backup enabled on my computer. I have exited OneDrive and the problem still remains.
• Movie Studio

  11 answers, most recent on 1/20/2026

  RE: VDL 2026 Patch 316 - Had to deactivate then reactivate the same PC
  @emmrecs Hi Jeff I have both VPX and VDL on my laptop and PC, and this is not the first time I have been asked to de-activate/reactivate by a patch, which may have been triggered by the update to Win 25H2. I suspect that significant Windows updates
• Other products

  One answer, on 11/7/2025

  [Closed] moving Vegas editing software to new computer
  I have used the old Vegas Pro 12 editing software for years. I just bought a new computer and want to edit on it. I'm told to go to "My Products" on the Magix support site. But I can't find it. Who can advise me, please?
• Other products

  9 answers, most recent on 9/29/2025

  RE: CD Architect 5.2 cannot register
  I meant Computer ID - none was provided  
• Xara Designer Pro

  11 answers, most recent on 4/30/2026

  RE: Xara Designer Pro - Slow work after 10-15 min
  @gene-pG-Poole Hi and welcome to the forum. 'Same computer specs as the OP, except' Please do not quote your system specs as above. When quoting your motherboard specs, please give all the information regarding its main components, quoting the
• Photostory

  17 answers, most recent Yesterday

  RE: Unable to start Photostory de luxe 2025 and 2026 after changing comput
  @bdesha Hi Without more information on your computer specification, try re-installing the latest v14 of Visual C++ Redistributable available from here. If you computer has an Intel or AMD processor install both the x86 and x64 versions. If that does
• Video Pro X

  45 answers, most recent on 6/6/2026

  RE: DVDs cut don't play
  Hi @johnebaker I see MediaInfo has doubled in size since I last used it 😬. Here is the MediaInfo report and the settings of VPX16. If there is a Computer God out there in Cyberspace I would very much appreciate that Computer God endowing @johnebaker
• Off topic

  8 answers, most recent on 10/14/2025

  RE: Software
  @Eric-Bremmer Which one exactly? How did you acquire the Computer ID?
• Movie Studio

  One answer, on 1/17/2026

  [Closed] Stopped working. Reinstalled and now won't take Activation code
  Had for years Movie Studio Platinum. Used many times. New computer it was installed, but after one time it suddenly stopped. Even restarting computer did not fix so had to uninstall. In attempt to re-install it will take the S/N but authentication
• Movie Studio

  24 answers, most recent on 9/3/2024

  [Solved] Xara 3D Maker 7
  Hi why i cant install the program Xara 3D Maker 7 in my computer , now i am using win 11 home . thanks
• Music Maker

  2 answers, most recent on 5/17/2025

  [Solved] Vocal Effects has disappeared (when using premium with Internet Conn)
  A few months back I was trying to get in the mood to record again, but vocal effects completely disappeared and was not selectable. I recently (today) did the latest updates, and no, the Vocal Effects on MM are not appearing, so not
• Other products

  4 answers, most recent on 2/19/2026

  RE: Serial number
  @Gondim You might be able to see the previous e-mail address on your old computer if you look inside the program under Help > About.
• Rescue Your Videotapes!

  21 answers, most recent on 3/2/2026

  RE: what are correct driver(s) for the "video grabber" K0065 for win11?
  Thank you SP, you were correct the premium version was needed, after another hour I am able to see the video on the computer screen. The new problem is that when I click on "transfer video to computer" the video freezes and nothing more happens.
• Rescue Your Videotapes!

  20 answers, most recent on 11/23/2025

  Windows does not find drivers for the video grabber usb device
  Hi, my computer cant find the right driver for the Video Grabber usb device, and i think that is the reason why i see only bluescreen on the video saver app when i connect my VCR with the device on my computer. It is video saver 2023, bought few
• ACID

  8 answers, most recent on 2/27/2026

  RE: Acid Music Studio 11, Auto update failure.
  @stuart-cassie Just in case, did you restart your computer after uninstalling the Redistributables? This might be necessary. Please select the Restart option and not the Shut down option.
• Samplitude

  3 answers, most recent on 1/19/2026

  RE: Samplitude keeps crashing with ASIO4All
  @psychojosh13 Not necessarily. Some plugins just introduce a very noticable latency, for example, if they need a large look-ahead-window for effect computations..
• Movie Studio

  3 answers, most recent on 7/3/2025

  RE: Need Authorization Code
  Thank you for the response. Vegas 10.0 works fine on my two computers running Windows 11. The issue is that I cannot launch on the new computer without an Authorization Code, which I cannot obtain.
• SOUND FORGE

  6 answers, most recent on 5/1/2026

  Sound forge pro 11
  I own sound forge pro 11 and cannot find how to download it to my new computer. It says the serial number is registered but doesn't show up in my products list.
• Movie Studio

  14 answers, most recent on 3/26/2026

  RE: Hardware Rendering
  For sure! Testing the same project with whatever has been added to it would give everyone and idea of what hardware specs will give someone. As if anyone can afford a new computer nowadays....
• Video Pro X

  10 answers, most recent on 8/10/2025

  RE: [Solved] Programme freezes
  If anyone ever reads this, I thought you may like to know the conclusion for me. As I previously said "in desperation I have "reset" the computer and given it away, yes, I really did, I got so frustrated with it/your software." (But as in most
• Music Maker

  6 answers, most recent on 3/28/2025

  [Solved] Time Processor from MMM 2014 available in MMM 2025 ? I can't find it
  Hi, I'm a long time user of MMM 2014, I finaly changed my old computer and bought MMM 2025 PREMIUM but I can't find the "Time Processor" effect that was in the master FX rack. I hope it still exists, because that the main reason why I was using MMM