• Movie Studio

  62 answers, most recent on 5/4/2024

  RE: System hardware not being utilized
  @Reyfox Hi The RX 6700 charts definitely show the video hardware module is being used. What is export time for the Magix demo project, I know it is a low resolution project 🙁, using the MP4 FullHD 1920x1080 25 fps preset with no changes to any of
• Movie Studio

  7 answers, most recent on 2/1/2025

  RE: Upon exporting all of my ZOOMS are black on playback
  @FF22 Hi According to your computer specification in your Signature you have: The changing the Device options to CPU removes any non compatibilty with graphics gards (GPUs) and integrated GPUs, the computer has both. Exports do take longer because
• Movie Studio

  25 answers, most recent on 10/22/2023

  RE: Movie Studio 2023 freezing with 4K input
  @Stephen-Fearnley Hi Stephen. As for the changes as to how the program has changed in use over the years, you have to realise that each new version is produced to take use of the latest computer components and operating system which means moving
• SOUND FORGE

  10 answers, most recent on 11/15/2023

  RE: Not getting any sound levels from my DJ hardware (XDJ-XZ) input.
  @kevin-m3692 Definitely select the XDJ-XZ-ASIO driver. Don't forget to apply the changes after switching the driver. Then you can open the ASIO driver settings. There you should be able to set your input and output. You probably will not have
• Music Maker

  22 answers, most recent on 3/20/2025

  RE: New Install; Music Maker 2024 - Laggy and Crashes
  @johnebaker @gjonny, Sorry for the confusion guys. I updated my signature; the computer is a Lenovo Legion Slim 7 laptop. John good to see you have a similar computer and that Music Maker runs fine on it. I'm actually impressed that it runs smoothly
• Video Pro X

  4 answers, most recent on 7/20/2023

  RE: cannot use hardware acceleration burning Blu-ray disc
  @johnebaker Changing the settings as you suggested to the Intel Iris XE processor did the trick. Hardware encoding is working now. Thanks again.
• Photo & Graphic Designer

  One answer, on 6/9/2024

  Changed Computer hardware & win os from windows 10 to 11 & now
  To Support Staff or Magix Community: I have been using Xara Photo & Graphic Designer 17 since I purchased it in 2020 & want to continue to do so... I recently upgraded my Computer From Windows 10 to 11... New Cpu, Motherboard etc... &
• Movie Studio

  3 answers, most recent on 12/3/2023

  RE: May I Install Twice ?
  @CLINT-DANBURY Hi Clint, Yes. You are allowed activations on 2 devices simultaneously unless you have a subscription which limits you to 1 device at a time. You can install on more computers, but you have to deactivate one device to activate another
• Video Pro X

  32 answers, most recent on 7/26/2024

  RE: Movie Setting: Play movie in loop mode?
  @CubeAce @johnebaker Thank you both, your feedback was valuable. Because John's VPX16 worked, it was obviously a problem at my end so I reset all my VPX 16 program settings to their default and the problem was resolved! So its a setting or
• ACID

  3 answers, most recent on 12/19/2023

  RE: The original acid pro
  ACID Pro 1.0 will likely run on Windows 11 if it is a Win32 application. If it is Win16, utilizes MS-DOS components in the background, or accesses hardware directly it will not run, however. There is nothing about Windows 10 or 11 that fundamentally
• Samplitude

  10 answers, most recent on 5/4/2023

  [Solved] Latency - Samplitude Pro X7 Suite
  Hello! I'm testing Samplitude Pro X7 Suite, and there are things that I really like, but I can't get the latency down. As a test, I have open 3 midi tracks with virtual instruments, with 5 notes each track approx. So when I press any key on the
• Movie Studio

  21 answers, most recent on 9/28/2023

  RE: Hardware Encoding for MPEG-4 Export Stopped Working
  OK, its back again. I found a typo in the project I was working on per all my comments above, came back to it, fixed the typo, and now hardware rendering is off again with the statement to update my graphics card drivers. I replicated the changes I
• Movie Studio

  35 answers, most recent on 5/7/2025

  RE: Is there a way to increase the cache?
  @Steve-Jones3743 Thank you for the additional information! Every little helps! Does the freeze always occur at the "same point", i.e., at a specific time of the attempted zoom? If you temporarily remove the .gif does this effect any change to the
• Video Pro X

  46 answers, most recent on 1/16/2024

  RE: VPX15, no hardware encoding during BD burning
  @AAProds, @CubeAce, @Willem-vdfdeJong Hi . . . . something doesn't add up here. If I do a simple export to AVCHD/m2ts, I get hardware encoding. When I "burn" to a BD ISO, I get that message "update your graphics card driver, hardware encoding has
• Music Maker

  2 answers, most recent on 6/3/2026

  Loops Unlimited Not Syncing to Music Maker
  I recently purchased a monthly subscription to Loops Unlimited. The service was not syncing to Music Maker completely. After a lot of different attempts at fixing it, I unsubscribed. However, Magix claims I can use the service with full
• Video Pro X

  46 answers, most recent on 1/16/2024

  RE: VPX15, no hardware encoding during BD burning
  @johnebaker That's confusing, because if you have a 2000 series NVIDIA card and it was working a few weeks ago...? Edit: After further testing I have had some success at getting the BD rendering to use Hardware Acceleration by changing the Export
• Movie Studio

  9 answers, most recent on 2/6/2024

  RE: I have no text shadow or transperency in view
  @ashaath In the program settings try changing 'Processing' in the device manager to 'CPU'. That may help. If not then try changing 'Import' to CPU as well. Try combinations of settings. Some combinations of settings may work better than others. Some
• Movie Studio

  24 answers, most recent on 12/28/2023

  RE: problems with import mov files
  @Krzysztof-Nowacki When the program throws and error message like that, I doubt it is a hardware issue. I was able open and work on HEVC MOVs from an iphone 11 on my old i5. it wasn't a pleasant experience, but I could open them. This issue will be
• Video Pro X

  32 answers, most recent on 12/5/2023

  RE: Canon C-LOG3 files won't open on Video Pro X 15.05.213(UPD3)
  @CubeAce @mmcswnavy24 @AAProdsI downloaded HEVC from Canon but there was no change. Also downloaded Canon DPP4 and found that it can handle C-LOG3 files easily, including 4K, so i think the problem is not on the hardware.Anyway GPU is NVIDIA Geforce
• Movie Studio

  21 answers, most recent on 9/28/2023

  RE: Hardware Encoding for MPEG-4 Export Stopped Working
  @johnebaker OK, nothing you mentioned made any difference. Setting the Processing and Export to CPU did not help, nor did selecting a choice from the list as you noted. BUT... Once I reverted everything back to the way I had it, IT WORKED! Export
• Video Pro X

  29 answers, most recent on 12/14/2023

  RE: Video showing black in timeline and on export
  @Lillian-Fidler Hi Lillian. The only thing I can think of to try is to change the middle box (processing) to CPU and see if that allows the clip to be rendered visibly. It could be something to do with the GPU not having a hardware video encoder. Of
• Photostory

  9 answers, most recent on 12/29/2023

  [Solved] Travel Maps version 5.0.0.500 crashes
  I've raised the following issue with Technical Support but am posting here in case anyone else is experiencing the same problem. Yesterday I opened Travel Maps to start a new animated map and was prompted to download the latest update (to version
• Movie Studio

  10 answers, most recent on 3/6/2024

  RE: 2023 Version keeps on freezing up
  345 GB is free. AAProd, as indicated above, the PC has an Intel Iris graphics processor. I am using it for CAD/CAM without any issues. I have changed the settings from hardware acceleration to CPU on export. It still stops with 1 second remaining
• Music Maker

  7 answers, most recent on 9/28/2025

  MM2026 34.0.0.6 VST instruments causing severe audio problems
  I have an issue where all forms of sound from VST midi instruments stop functioning normally. They become distorted, slow, glitchy and cut out. This happens in all methods of playing the VST sounds: Keyboard play while the arranger is not playing,