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@Andeje As @SP. writes, your sarcastic words are NOT appreciated here. Everyone who posts is just another user, we are not Magix Support nor even Magix staff. If you wish to continue to be allowed to post please ensure you moderate the tone of your

Music Maker

10 answers, most recent on 3/22/2024

RE: Support links are redirecting me to Forum instead. Serial Number prob

@Pernas Hi Thanks for the feedback, that is something that is not common knowledge and is definitely not good news. This details one of the possible reasons I gave for the error - a web server access failure. I wonder if that also applies to older

Video Pro X

7 answers, most recent on 11/18/2023

RE: How do I raise a support ticket ?

@Nigel-Jones Perhaps you consider this method to not be "normal" but the tone of your reply to the correct answer by @browj2 is unwarranted. Please refrain from making snide remarks to fellow-users when they try to help you; failure to do this may

Video Easy

17 answers, most recent on 6/10/2024

RE: Video Grabber driver will not install - x86 or x64

@Baldrick Ok, seems to be somewhat complicated. Here is a guide by a user who was able to insall the device manually. Be aware, this was for Windows 10: Eventually by trial and error I got the device loaded and the Conexant driver recognised by

Movie Studio

2 answers, most recent on 2/9/2024

[Closed] Replacement for Vegas Movie Studio and Architect

I have been a regular user of Vegas Home Studio PE 9.0 but have recently experienced a complete computer failure which has now lost the software. I have one project with a *.vf format which is effectively complete but need to be transferred to DVD

ACID

267 answers, most recent on 4/2/2026

RE: Feedback on ACID Bugs

@snibchi Hi In addition to @SP.'s comment also see this article re Error -59 and uninstall following those insructions, failure to clean up what is left behind often still causes errors after re-installation. HTH John EBForum Moderator

Music Maker

3 answers, most recent on 5/26/2025

RE: trying to activate MMM Premium edition

@cresswell Hi KEV, Thanks for the additional information (every little detail helps!) Do you have the installer for MMM 2019 Premium, or are you trying to use the installer for the latest, 2025 version? If the latter, that will not work, sorry; you

Movie Studio

6 answers, most recent on 4/27/2025

RE: Encoding Locks Up

@john-x I assume you are using the first of the two computers shown in your signature. What CPU does it have? If the lock-up keeps occurring at the same or a very similar point in the export, this would suggest there is a problem with something

Movie Studio

32 answers, most recent on 1/28/2023

RE: [Solved] Plug In's For MEP2016 Plus

@CarpentersMate Hi Mike. I'm not familiar with FCP? I assume you tried right clicking with the mouse on the Magic Bullet exe. file and tried to install as administrator? Is it a stand alone application or a plugin? As to your image. As usual there

Other products

2 answers, most recent on 8/31/2023

[Closed] Failure to open Vegas Pro 20

Half way through the opening of VP20 it freezes with the error message "Could not start scan server VST3-SCANNER-32bit. The scan server audio_plugin_scan_server_vst3.exe could not be started". Does anyone have a solution please?

Sequoia

2 answers, most recent on 5/12/2024

RE: Sequoia 13 on Win7 issue

The blue screen is a result of a hardware failure in the computer. I have no boot disc to put Win7 on another computer and Microsoft has long since cancelled any further assistance for that Windows version so my best option is either to load Sequoia

Movie Studio

31 answers, most recent on 4/3/2024

RE: MEP 2022 freezes for 10-seconds everytime | 30-seconds after startup!!

@Apollo89x So the possibilities narrow. Your system should be coping but isn't. Maybe it is time to check your C: drive for wear and tear with an application like this one. Unless anyone here knows a better tool? If the program was working before

Audio Cleaning Lab

7 answers, most recent on 3/3/2024

RE: interference from left mic imported to object/project

John CB. Thank you for your comprehensive reply. I am working through this at the moment. I note the various comments re the 'failures' of the early SF versions. Rick mentioned it and John EB (moderator) hinted at it but offered a solution about

Movie Studio

51 answers, most recent on 1/30/2024

RE: Dual Layer DVDs - atrocious luck or is just my project

@mark-perry If your whole project is indeed 4.97 GB that is larger than can fit onto a standard, single-layer recordable DVD. Its capacity is 4.7GB. That would account for the failure of the 5th vob, I think. Jeff

SOUND FORGE

17 answers, most recent on 12/25/2023

RE: Sound Forge 15 download

Please rraud, I have been a complete failure regards authorising my Sound forge Pro15 (and SF Pro 14 for this matter). Actually yeterday I managed to erase the copy you sent me by we transfer as part of the de-installation routines described in some

Audio Cleaning Lab

12 answers, most recent on 7/21/2025

RE: Audio Cleaning Lab 4 "Error While Writing Noise Sample File"

@Former user Hi, See the video below that I did about the problems with SFACL4. I have been after Magix for 2 years. All tickets to support with reminders are appreciated. Magix should be embarrassed to have this product go out with such obvious

Movie Studio

39 answers, most recent on 2/1/2024

RE: Stereoscopic 3D Video Export Issue

@vineethvarma-vegesna @johnebaker I can only get straight cuts in the video to export correctly. Any attempt to add text or transitions ends in failure. John can you attempt this? I think it's a bug or a change that has effected the program like the

Movie Studio

51 answers, most recent on 1/30/2024

RE: Dual Layer DVDs - atrocious luck or is just my project

@mark-perry @ericlnz @johnebaker I can only fully concur with what John wrote. My personal choice for both single and dual-Layer blank discs for several years has been those manufactured by Ritek. I honestly cannot remember the last time I

Music Maker

3 answers, most recent on 9/11/2023

Auto Mastering Failures

I did auto mastering on a couple of tracks and the reviews I got were quite depressing. Some reviews: *** I think that music production, mixing and mastering need to be reassessed in terms of equalization, volumes, timbres...*** the song could use a

Off topic

160 answers, most recent one hour ago

RE: Magix support has not responded to support tickets for months

Hi everybody! I would also like to add my experience with the total lack of support from Magix.In short:I had subscribed to the Vegas Pro 2-year Smart Subscription in 2024.Before the renewal, which was due in January 2026, I received couple of

Rescue Your Videotapes!

4 answers, most recent on 12/10/2024

Converter driver install problem

Hi, I have USB video converter K0067 and I can't install drivers for it to my computer. Firstly, I installed MAGIX Video easy Rescue Your Videotapes! Version 5.0.3.113 and when it was installing device drivers I first encountered the error prompt

SOUND FORGE

23 answers, most recent on 12/15/2023

RE: Installation fail

That worked....thanks "SP"! Dave Courvoisier May you please, explain what actually worked for you? It might help others reading this thread.According to the solution highlighted in the link, you (Dave Courvoisier) seem to be referring to, the

Movie Studio

24 answers, most recent on 2/3/2025

RE: Edited video length

@Jennifer-Wilson Hi I am of the same opinion as @browj2 regarding splitting up the video into shorter 'chunks' and the 'story telling'. . . . . how to put them all on one thumb drive or a DVD . . . . I would never recommend using thumb drives for

Movie Studio

27 answers, most recent on 8/1/2024

RE: No Longer Able to Render Project

@joe-macnab Hi. If the only GPU you have is the one built into the AMD Ryzen 7 5700G with a Radeon Vega 8 graphics chip then the files as @johnebaker could well be the problem. Although @Gid said he thought your system powerful enough to cope with