• Music Maker

  3 answers, most recent on 2/8/2024

  RE: [Solved] Templates
  @BriceMD Hi AFAIK none. In Music Maker: Video - open File Manager browse to the folder where the video clip is and drag it onto track 1. Trim it if necessary. Visuals - select the visual required and drag it onto track 1 - to make the visual
• Samplitude

  30 answers, most recent on 7/10/2025

  RE: Samplitude Music Studio X8 - suddenly crashing
  @Steven-Wood Hi . . . . and cloud back up too . . . . Are you using Microsoft OneDrive? If so check in the programs settings, folder paths, if they are pointing to the 'cloud' then this may be the problem. John EB   Hi John,   Nope, none of the
• Video Pro X

  One answer, on 9/30/2024

  Video Pro X (VPX) has no HDR capabilities
  None whatsoever, all the HDR information is lost when exporting. Try Vegas pro video editor instead, that seems to have all the possible HDR formats supported. Just wanted to do some community service as, unbelievably, this information isn´t
• Movie Studio

  11 answers, most recent on 1/20/2026

  RE: VDL 2026 Patch 316 - Had to deactivate then reactivate the same PC
  @AAProds, @CubeAce Hi Al, Ray . . . . trying to install the program on too many computers and that I had to deactivate one of them. I had the same, the good thing is you do not have to shutdown the program to log in to your account, the dialog takes
• Samplitude

  6 answers, most recent on 3/18/2024

  RE: Monitor does not work when recording wave files.
  I tried following your instructions and using the Creative Sound Blaster ASIO option but in the 'Recording device and file path' section a 'None+None (In)' comes up listed six times, with no other options to choose from. Ideally: 'What-you-hear
• Video Pro X

  One answer, on 2/15/2026

  RE: Topic: Karaoke Support for Arabic Text in Magix Video Pro X17
  @azer-azer Hi There is a workaround that can work with Left to Right languages, however the results you get depend on the initial Title template used, you will need to experiment with this. Create your text in Notepad and then copy and paste that
• Music Maker

  One answer, on 10/13/2025

  unable to install new soundpools purchased online into Music Maker
  Ive just paid for seven new soundpools online and downloaded them to my windows 11 PC, but none of the new soundpool files will install into my Music Maker Premium programme. I'm running version 33.1.1.19. I followed the same process Ive always used
• Video Pro X

  18 answers, most recent on 6/29/2025

  RE: Magix Capture - Standalone program
  @Can-Dive I don't play games, Nvidia doesn't detect any either prob because there's none installed. It does detect Topaz that I don't have a licence for so don't use, it's just the Trial but it does detect VLC Player & it's 'Optimised' .. I'm
• Music Maker

  3 answers, most recent on 9/30/2024

  RE: Feature queued for download forever
  @Gunter-Seydack Great to hear the problem is resolved and thanks for the feedback. (And no need at all to apologise for your delayed reply!) Just for information: these are user to user forums so none of us are Magix staff and it is not
• Movie Studio

  11 answers, most recent on 1/12/2026

  RE: Video Deluxe 2026 - Access Violation Code - Program Crashes
  @SHANE-KOHUT Welcome to the Magix user to user forums. Your screenshot shows that the error is being caused by a problem with "ntdll.dll" which is a Windows core file, so not a problem with VdL directly. You need to have your Windows installation
• SOUND FORGE

  10 answers, most recent on 2/12/2025

  RE: Sound Forge 18 Build 21Back Up Toolbars?
  Thanks for the reply. Unfortunately restoring the registry keys you mentioned didn't help. I actually suspect that the changes I'm making are not being fully recorded in the registry. Currently, I can make changes to the toolbar layout and then
• SOUND FORGE

  11 answers, most recent on 7/3/2024

  RE: Looking for spectroscope window on recently purchased SF 17
  just checked this, unfortunately none of the right click options in channel meters has the spectroscope ranges segmented by frequencies... attached is SF 12 with this visualization (outlined in red)
• Music Maker

  21 answers, most recent on 7/19/2024

  Hearing sound where there is none (no sample)
  There is a sound in the marked place that is actually superimposed on the track earlier. How to remove a sound that should not be in a specific place and what is the reason for this fatal error?  
• Movie Studio

  One answer, on 12/25/2025

  [Video Delxue 2026 premium] always crashes during export
  Hi, I've tried to export my movie to multiple formats, with gpu and gpu or none at all, but the program keeps crashing. No error messages, just the program is not responding and then closing itself. Probably you're going to ask for the log file, but
• Rescue Your Videotapes!

  One answer, on 6/20/2024

  Drivers for Movies on DVD 7 or 8
  Where can I get hold of Movies on DVD 7 or 8 drivers for Windows 10? My computer does not recognize the device and none of my old program CD's seem to contain them. Please help!
• Audio Cleaning Lab

  2 answers, most recent on 11/14/2023

  RE: [Solved] Years of great use but now - won't correctly record an audio track
  @Colin-Moore4378 Based on a previous post you made I'm guessing this is a question about ACL 16. Is this correct? You say you have recorded the same track in the past but now [it] omits some instrumentation. Taken literally at face-value I have to
• Audio Cleaning Lab

  12 answers, most recent on 7/21/2025

  RE: Audio Cleaning Lab 4 "Error While Writing Noise Sample File"
  @Glenn-Duran Sound Forge Audio Cleaning Lab is a "legacy" application. It's now going multiple years without updates and there will likely be none in the future. The support already knows all these bugs from user reports. We have all tried to reach
• Movie Studio

  12 answers, most recent on 7/25/2025

  RE: VST3 Audio Plugin support?
  @M-J-S I have MMS 2025 Suite, so not Platinum, and it does not support VST3s, so I think it is safe to say that MMS 2025 Platinum won't either, sorry. I did quite deliberately check this by having MMS scan the folder where VST3s are saved but none
• Photostory

  53 answers, most recent on 11/30/2024

  new photostory 2025 version is completely UNUSABLE and crashes...
  I have been using this for the past day since released and can't get anything done. constantly freezes, jams, etc. The store is useless as none of the items you click take less than 5 minutes to display. This new version has so many bugs and quarks
• Video Pro X

  22 answers, most recent on 5/30/2025

  RE: newblue display is faulty in timeline monitor
  @johnebaker Ok, I'll try keep NB in this post. As I wrote in the other post, I've just been through all NB fxs (114 that i counted), none of them have the old style interface, all load like this. ---------- @CubeAce I only have TotalFX installed,
• SOUND FORGE

  3 answers, most recent on 10/13/2024

  None of the text input fields work (SF Pro 17)
  I have problem with Sound Forge Pro 17. None of the text input fields seem to do anything. For example on the down-right corner, "Selection start". If I double-click it and try to add a specific time stamp, hitting enter makes the changes disappear
• Movie Studio

  5 answers, most recent on 2/23/2026

  RE: Incorrect frame rate on AVI output, incorrect display of frame
  I carefully check the VirtualDub output as to the number of frames and the frame rate. I am now using VD2. The number of frames matches the original when changing the AVI. As to using another losless compressed formats, there are none others that
• Movie Studio

  11 answers, most recent on 5/2/2026

  RE: MEP 2016 Plus - Trying To Copy Media Onto New Project
  Hey Al & John EB! 😀 Sorry for the delay: (Always happy to see you guys again)! 😄 Excellent instructions both Al & John EB, (thank you)! Really nice detailed tutorial from Al! "Right click the track audio object in the track - display track
• Movie Studio

  9 answers, most recent on 7/31/2025

  RE: How long does it take for customer support to respond?
  Hi Reyfox I installed Chroma Key Studio after updating to Magix Video deluxe 2025 Premium. Weeks later I changed the CPU on my computer and did a clean install of the whole system and now the Boris plugin tells me that it is already activated on