Search the MAGIX Community for tutorials, questions and solutions as well as for forum members

@Fergal1 HI The same as when you had the issue before, you need contact Magix by email to infoservice@magix.net giving details of the purchase etc. Response times are extended at the moment, if you get an email from the AI Support system, offering

Movie Studio

7 answers, most recent on 7/11/2024

RE: File sorting

@Gid Greetings Gid, Thanks for the reply. I'll not by my 'pooter at the moment so I'll look at it later. AndyW

Movie Studio

6 answers, most recent on 11/6/2025

RE: Text-To-Speech Generating Preview/Full Audio stopped working

My problem is Speech-to-Text. It last worked properly for me using VP22 on 09/30/2025. I then went on vacation for a couple of weeks. Upon returning home I took advantage of a 25% discount for VP 23 and installed this newest app. Yesterday

SOUND FORGE

9 answers, most recent on 10/16/2025

[Solved] Problem activating Sound Forge 9 using new method

I've been trying to activate Sound Forge Pro 9 on a new computer. I've been using this version for many years and while I've also bought Sound Forge Pro 16 and 18 I prefer version 9 for some things. It's quicker to select sections of audio between

MAGIX

10 answers, most recent on 3/30/2026

Service Status: Loops Unlimited #Solved

We are currently experiencing lingering effects from an outage with one of our cloud providers.Although we successfully restored or migrated many services over the weekend, there are still ongoing issues with the subscription management for Loops

Video Pro X

44 answers, most recent on 2/4/2025

RE: Problem with exported DVD

@johnebaker Hi John and Ray, Thank you for your suggestions. Demo01 is an mp4 extract from the whole 2.5 hours timeline. Demo02 is a screen recording of just that part of the .iso of the whole 2.5 hours, playing back when mounted in Cyberlink

Movie Studio

9 answers, most recent on 10/24/2025

RE: Movie Sudio 2025 developed a strange behaviour

@me_again Hi Andy Is the video 3D (Stereo), digging deeper on GoPro formats I found, they actually bought out Cineform for their 3D/Stereo Hero camera. . . . . that file that isn't loading anymore, the long German name, something to do with Magix

Video Pro X

165 answers, most recent on 4/10/2025

RE: [Closed] Website Observation

@browj2 Hi John . . . . Any idea as to which ones and can they do animation like Xara? . . . . In theory Photoshop, and possibly Gimp, should be able to do this, in practice they could be very limited in their capabilities. I do not have Photoshop

Other products

30 answers, most recent on 1/16/2026

RE: Topo maps broken in latest TRAVEL MAPS update

Hi @browj2 Thanks a lot for the reply I did get Travel maps via Movie Studio that I bought in Aug 2023 and it is the same one that you have. "Can you make your image available on a file-sharing site so that we can test it? I will upload one for

Movie Studio

One answer, on 5/6/2025

Audio disappearing after splittng a clip

Does anyone else have this issue?? Sometimes if I am just trying to take a small section of a clip, after using the "split objects" tool, the audio seems to go silent and will only pick up after like 5 seconds of the clip. It seems to only happen in

Samplitude

12 answers, most recent on 12/14/2024

RE: New update is available for Samplitude Pro X8 and Pro X8 Suite

@browj2 Thank you for your feedback and suggestions for the Cleaning Lab. I have passed on the notes. We have already documented the problems. At the moment, the software is in dormant “legacy” mode and we cannot foresee when capacities can be

Movie Studio

3 answers, most recent on 7/3/2025

RE: Need Authorization Code

The community forums for VEGAS Pro you can find at https://vegascreativesoftware.info/.Beside that Version 10 is a bit old and I can imagine it may have problems running on Win11? We took over VEGAS Pro at Version 13 already 10yrs ago and made huge

Movie Studio

16 answers, most recent on 2/25/2025

RE: ProRes422 question

@CONRADO-CORTEZ You could try using Shutter Encoder (free) to convert your MS export to ProRes 422. @ericlnz I suggested that earlier but @johnebaker knocked it back ... You could edit & export as MP4 from Movie Studio or whatever program you

Movie Studio

70 answers, most recent on 9/19/2025

RE: Reasonably affordable graphics card for Magix Movie Edit Pro Plus

@Tusk Hi. Just caught your last post as I was making my post at the time. Looking at what is and isn't running from the Task Manager results shows only one GPU in use. Are you only running one monitor? Getting the other GPU to kick in may help. John

SOUND FORGE

9 answers, most recent on 6/4/2024

RE: SF17 "...no recording device exists,... cannot...open"

OK, when I finally get a moment to breathe from "the day job" I'll likely goto Dell's site and try to look for the drivers, and give it a go this weekend.Appreciate it!

Movie Studio

25 answers, most recent on 8/7/2025

RE: Any decent support for Insta360 videos yet?

To the OP, I would love to know what editing software support the Insta360 native INSV file format outside of Premiere. It is easy to create an editor for someone's specific file format, but how about it (that software) editing anything else besides

Movie Studio

12 answers, most recent on 12/22/2025

RE: SPLIT WHILE PLAYING WITH LETTER T

@Aamer-Bader @johnebaker @AAProds Hi, I checked back to Magix Movie Edit Pro 2015 and cutting using T on the fly did not work. As far as I know, it never did. Like John EB, I believe that I saw this in Vegas Movie Studio or Vegas. It's one of those

Video Pro X

15 answers, most recent on 11/13/2024

RE: VPX/MMS frame rate variable

Hi in this case, the audio is not part of it!These situations below 0.25 and above 4.00 (without audio) See that in the end all the work is lost from the moment I use the icon that adjusts the length of the clip in the example the video

Video Pro X

14 answers, most recent on 8/5/2024

RE: VPX16; Make Newblue Effect Window bigger!?

@Can-Dive Hi While you can increase the size of the old NB effects pane, the contents do not change size as would be expected. I get the same size pane in VPX16 and MMS 2025 - I connot test in MMS 2024 at the moment. John EBForum Moderator

Music Maker

10 answers, most recent on 3/22/2024

RE: [Solved] Support links are redirecting me to Forum instead. Serial Number prob

@Eleyan For Music Maker 2021 and newer versions you simply install the Free Edition from Magix.com and login with your e-mail and password. It's not necessary to enter the serial number a second time. Besides that, there could be server problems at

Movie Studio

10 answers, most recent on 11/9/2025

RE: program crash trying to extract audio to txt file for use as sub title

John, Cannot remember how i got a transcript But i downloaded it and for a 1hr film it was 100 pages and had numbers and times and spaces.. Good old a.i. trimmed all the crap out I now have a document of 25 pages i can compare with youtube and

Video Pro X

9 answers, most recent on 2/28/2025

RE: bugs previously reported

Hi, I agree with you! I put the artificial intelligence answer because it is a reference in the mandatory "legal" question, but it is far from my intention. I would like to understand the problem of Magix (VPX) and what is the real reason, because

Movie Studio

3 answers, most recent on 11/25/2024

“No playback device activated”

Hi, I have recently re-installed one of my older versions of Movie Edit Pro, onto my new PC. At the moment I can load video files into the editor, but when I click play, it comes up with a message saying: “No playback device activated! Please

Movie Studio

16 answers, most recent on 2/25/2025

RE: ProRes422 question

@CONRADO-CORTEZ Hi, thanks like I say I was just curious 👍 There is a HEVC output on Movie Studio. Do you think I can use that export? ProRes & HEVC are different formats, I don't think they have anything in common so you'd have to work that out