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  • Movie Studio
    8 answers, most recent on 5/8/2026
    Pixelan AnyFX is Free
    I just installed it and it is working in VPX16. It is free. You can read and see what it does in the BorisFX Vegas Pro forum HERE. You can go to the Pixelan page HERE to read and download the software. Firefox did prompt something about the web like
  • Movie Studio
    10 answers, most recent on 4/26/2026
    RE: Video Deluxe 2026
    The 'online help' leads to a rather poor web site page where nothing I search for produces any useful results. For that matter even ChatGPT can't find what I'm looking for! All I want to know is how to put a coloured frame behind a simple title.
  • SOUND FORGE
    6 answers, most recent on 5/23/2024
    RE: Vegas Pro Suite Smart Subscription & Sound Forge
    @Unsounded I found this on archive.org: https://web.archive.org/web/20240223194242/https://www.vegascreativesoftware.com/ie/subscription/ It looks like it's no longer available. Basically, you subscribed for two years and if your contract ends you
  • Photo & Graphic Designer
    One answer, on 7/11/2024
    Xara Web Designer Premium (19)
    Can I just buy an update for my version?
  • Web Designer
    34 answers, most recent on 8/1/2025
    RE: Publishing to OVH Cloud
    @Timothy-Fisher Hi According to this OVH support page on FTP settings, from section 1 of the support page the password is only the password you set up as the account user, assuming you did not create a specific username for FTP ? John EBForum
  • Web Designer
    34 answers, most recent on 8/1/2025
    RE: Publishing to OVH Cloud
    @browj2 Hi John . . . . I would like to know from OVH why two of the three count as sites. . . . The account name.cluster051.hosting.ovh.net is for FTP transfers (uploads) only, ie the URL address to which your site is uploaded via FTP and breaks
  • Web Designer
    6 answers, most recent on 9/18/2025
    RE: I have the html files but not the XAR file
    @burakrasit Hi There is no quick and easy way, ie import all pages in one step, to do this, however try using this work around: Start a new project in Web Designer  Select File, Import and select the index.htm file  Add a new page  Repeat steps 2
  • Movie Studio
    15 answers, most recent on 7/12/2024
    RE: Curious,, what's your default layout & size of screen?
    @Gid Hi Gid. Reduced, cropped & rendered at UHD is giving me the best playback quality at my end Gid. If it doesn't fill the screen I just right click the video and select 'Full Screen' from the drop-down menu. Results may also vary from web
  • Movie Studio
    One answer, on 1/17/2026
    [Closed] Getting a new authorization code for Vegas 12 for a new computer
    My old computer went toast, so moving my Sony Vegas over to the new computer: Ive followed all the steps, downloaded the latest version of Vegas 12 from the MAGIX web page, using my working serial number, installed the 3.5 version of .NET. Found my
  • Photo & Graphic Designer
    One answer, on 8/5/2024
    Xara Web Designer Premium (19) crashing
    When I try to add a new YouTube video, the program crashes.
  • Video Pro X
    No answers, created on 7/2/2025
    VPX Upgrades
    Bear with what may turn out to be silly questions with obvious answers, but I have been unable to find the answers on the Magix web site! I have used Magix video software for many years and am currently using VPX 15 (I don't automatically upgrade to
  • Xara Designer Pro
    3 answers, most recent on 3/3/2025
    RE: [Closed] Where can I download XARA designer pro app
    @Crystal-Hall Hi There are no more updates to v19 of Xara Designer Pro or Xara Web Designer. Magix no longer retail/support the new versions. To upgrade to the newest version you need to purchase the upgrade direct from Xara . John EB Forum Moderator
  • Movie Studio
    22 answers, most recent on 8/13/2025
    RE: Support and TICKETS
    @jtu001 It's possible that the effects in question, if supplied by a third party, need higher processing power and computer specs than for the base program editor. It is always worth looking up the effects specifications needed and offered by those
  • Photostory
    5 answers, most recent on 9/24/2025
    Slideshow glitches
    I am new to Photostory and I'm unable to find the answer to this quesiton. When I play the slideshow the photos glitch and are not smooth at all. I tried to export it to see if it is just the playback on the software, but the export freezes 20% into
  • Music Maker
    27 answers, most recent on 1/7/2025
    RE: How to turn off loop preview?
    @DonSound Hi . . . . Your clip wouldn't play, . . . . Click the clip image once, it should open full browser pane, then clck the play icon bottom left, the video format is a standard h.264/AVC MP4 which will play in all web browsers. John EB
  • Movie Studio
    2 answers, most recent on 6/20/2024
    RE: movie studio 2025 suite
    i found it would work then it would not work so it distressed me it also held me up making a video for a friend so i missed the cut-off 😞 but after trying recommendations and still getting same issue i noticed the software web link provided at
  • Movie Studio
    3 answers, most recent on 9/5/2025
    RE: HEVC causing Magix to crash when exporting - ucrtbase.dll error
    @BrenyC As you have discovered, urctbase.dll is a core Windows file. Searching for suggestions for how to correct the problem led to various web pages offering possible solutions but most seem to suggest that running system file checker is a good
  • Web Designer
    34 answers, most recent on 8/1/2025
    Publishing to OVH Cloud
    I have set up a hosting account at OVHcloud as recommended my Magix/Xara due to the discontinuation on the Xara online hosting service. I am struggling to publish my website at OVH (I have limited expertise ie a novice) I am trying to publish using
  • Photo & Graphic Designer
    7 answers, most recent on 5/6/2026
    RE: Cannot install my software on a new machine - no response to ticket
    @John-Baggott Hi . . . . Show more details” appears for the Web designer product (which is where you can remove PC’s that are no longer relevant) but there is no such option under the Photo & Graphic Designer 9 . . . The lack of the Show more
  • Web Designer
    One answer, on 5/9/2024
    FTP update not working not properly using port 22 Xara Web Designer
    I have Xara Web Designer 10 Premium and it does not update the website anymore. I have windows 11. How do I get the port number fixed. It is not an option on setting up ftp to a place other than Magix.
  • Photostory
    2 answers, most recent on 4/27/2026
    RE: Order Number removed by Moderator
    @Theo-Min Confidential data, like order or serial numbers, should never be posted here. Hence, I have changed the title of your thread. Please state exactly which version of Photostory you have purchased, whether it is Photostory deluxe 2026 or
  • SOUND FORGE
    10 answers, most recent on 5/18/2024
    RE: Sound forge Pro 10 - User Preset
    @hetal-t The standard Sound Forge plugins are DirectX plugins and all settings are stored as values in the Windows registry. For example under HKEY_CURRENT_USER\SOFTWARE\DirectShow\Presets and
  • Web Designer
    13 answers, most recent on 9/19/2025
    RE: My Magix account
    @browj2, @emmrecs Hi The image @johndm posted is from the Magix Online hosting pages. The 'Software update guarantee' applies to the Web Designer Online World edition, as clearly stated in the pop-out pane. @johndm Did you purchase Xara Web Designer
  • ACID
    One answer, on 6/8/2026
    RE: Error -2147163964 Acid Pro 11
    @Paul-Morjanoff This is often a problem with Microsoft .NET or the Microsoft Visual C++ Redistributables. To install Microsoft .NET 3.5 Runtimes or earlier versions click on the Windows Start button and type Turn Windows Features on and off. While
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