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  • Movie Studio
    8 answers, most recent on 1/31/2020
    RE: [Solved] Movie Edit Pro 17 Plus won't open
    @SKJohnson Please check. How much free hard drive space do you have left on your C: drive? When loading the program how much ram is being used? Does it exceed the amount of physical ram you have? You can check using Task Manager
  • ACID
    7 answers, most recent on 10/1/2020
    [Solved] ACID pro 9 installation problem on windows 10
    I purchased acid pro 8 & 9 for windows 7 on my previous laptop. I have a new laptop now with windows 10. I can’t install acid pro now. I thought it was compatible with windows 10? I cannot get a hold of tech support at Magix. Has anyone have
  • Movie Studio
    6 answers, most recent on 12/21/2019
    [Solved] Audio not working Magix movie edit pro 2016 premium
    My audio is not working in magix movie edit pro 2016 premium. I have a laptop with: i5 8250u, 256gb ssd and 8gb ddr4 ram. It does work with usb c headphones but i want to use my 3.5mm audio
  • Music Maker
    11 answers, most recent on 12/20/2019
    RE: [Solved] Showing more tracks
    @SuperSonic Hi . . . . I can deal with that. I see you have around a dozen or so in your video. Any chance you can tell me how you were able to achieve that? . . . I have two identical monitors (1920 x 1080 each) and usually work with the arranger
  • Music Maker
    4 answers, most recent on 11/2/2019
    [Solved] Lost CD - Magix already installed . Re-download Or Activation ?
    Hello , i had the magix music maker deluxe edition 2006 installed on an old computer , i would like to install it on another laptop but have lost the CD . I copied the entire magix folder onto the new laptop and wasn't surprised to find it asking me
  • Movie Studio
    25 answers, most recent on 11/14/2019
    [Solved] Making a series of clips from a single video
    I am trying to use Magix to take a single family video of about an hour or so in length to create a series of clips that are highlights. So the video - which is in avi format has different family events and I want to make a clip of each one of those
  • Video Pro X
    9 answers, most recent on 8/28/2020
    RE: [Solved] Video pro x vs Video movie edit premium
    @Brynjar-Gudmundsson Hi . . . . Can it be that the difference on the processors is  enough to not being using proxy? . . . . Very much so - the i7-3770K has the HD 4000 integrated GPU that does not support hardware acceleration you would need as a
  • Music Maker
    4 answers, most recent on 7/21/2019
    [Solved] Sound Starts to Crackle/Distort
    Apologies if this question has been asked somewhere before but I had a look and couldn't find anything. When I first start-up Music Maker 2019 Premium Edition the sound is fine, but after using for a while adding new tracks with new instruments the
  • Samplitude
    One answer, on 7/17/2019
    [Solved] How to get sound from Samplitude to play through external speakers?
    I am trying to get the sound from Samplitude to play through external speakers. I have a Casio keyboard connected to my laptop via USB, and can play the VSTIs via my keyboard no problem. I also have a Behringer UMC404HD interface connected to the
  • Movie Studio
    5 answers, most recent on 6/16/2019
    [Solved] Subtitle keeps jumping to the end of clip when I try to add subtitle
    I have Movie Edit Pro Plus, not sure of the version but got this in 2019. Running on Windows 10 on a laptop. I am having several issues with the Movie Edit Pro Plus, and I'm increasingly disappointed that these problems started AFTER I paid for it.
  • Other products
    4 answers, most recent on 6/8/2019
    [Solved] Vegas Movie Studio 16 Pro will not install on Windows 10 desktop
    When running VegasMovieStudio16platinum_dlm.exe installation file, it gets stuck trying to download the Vegas software files on my PC desktop computer. It immediately PAUSES, and after clicking on CONTINUE, it again PAUSES immediately, not
  • Movie Studio
    11 answers, most recent on 5/14/2019
    RE: [Solved] Video Preview Playback Issue
    @russelldean Hi Russell. I'm very sorry to say that it would seem your Laptop is somewhat underpowered for this.Video Editors don't often work well with AMD chipsets and 4gig of ram may not be enough. Turning off some of the more intensive
  • Music Maker
    9 answers, most recent on 5/3/2019
    RE: [Solved] Loop shows 75 BPM but inserts as 80 BPM
    Laptop - Cleaned up Store, restarted, logged into Store, Rescanned Soundpools and they are now correct. I'll do the same on my desktop, however, I did it not long ago. Strange that MMM gets the wrong information on only certain Soundpools. I was
  • Video Pro X
    4 answers, most recent on 4/3/2019
    RE: [Solved] new computer editing slower than old computer
    @Glenn-Woiler Hi . . . . play a clip in windows media player . . . . hard drive would go to 100% and then down to 0% and up and down every 3-4 seconds . . . . older Lenova laptop hard drive would vary up and down a little, but more or less average
  • Video Pro X
    4 answers, most recent on 4/3/2019
    [Solved] new computer editing slower than old computer
    I have been editing on a very old Lenova with i7 Intel CPU, 4 core that shows up as 8 cores in the Resource Monitor. It has Nvidia graphics. The laptop has 8 gigs of RAM. I use a couple portable USB Seagate hard drives for video files. Everything
  • Music Maker
    6 answers, most recent on 3/31/2019
    [Solved] ComputerID !!!
    Hello.I purchased premium versions and I have a problem with activating this program. The computerID is required. I do not know where to find it. I did not have any such information during the installation. I've lost all day looking for where I can
  • Music Maker
    One answer, on 2/24/2019
    [Solved] New to VSTs, how do I get started installing them in Music Maker 2019?
    I've just bought Magix Music Maker 2019 premium edition and I want to experiment with VSTs, but I'm new to them I have no idea where to start or how to go about installing them. All the tutorials I've found online seem to be directed at older
  • ACID
    One answer, on 12/10/2018
    RE: [Solved] Multiple track recording in Acid pro 8 or 7
    You need a professional audio card or interface, depending what kind of computer you have (laptop or tower) I would recommend you make sure it is one with ASIO drivers. I use a RME Fireface UC. It has 8 analog & 10 digital ins & outs.
  • SOUND FORGE
    2 answers, most recent on 11/2/2018
    RE: [Solved] SF Audio Studio 12.6.0.356 (32 bit) -- volume control for playback??
    Sorry, I have not used AS-12 since the beta test versions and don't recall a hardware 'volume'. It certainly has lots of meter options though, so there may be one I'm not aware of. If no one else posts a definitive answer, contact tech support. I do
  • Music Maker
    6 answers, most recent on 10/15/2018
    [Solved] how to increase music maker 2013 activations limit
    please help me out I use Music Maker 2013 version but I use on many different computers at home work laptop etc so this time I tried to enter the serial key and activate my music maker on my new laptop ... it gave message that maximum activations
  • ACID
    5 answers, most recent on 11/5/2018
    RE: [Solved] Moving ACID Pro Download Content to a New PC
    I think your problem will involve De-authorizing AP8 on your old computer. I would give that a try and I think you should be able to then download the loops and instruments from under the help manu as you mentioned. It is supposed to be allowed for
  • Photostory
    6 answers, most recent on 10/13/2018
    [Solved] .m4a audio files not playing
    I am using Photostory Deluxe on a Windows 10 HP laptop. I am having a problem with playing .m4a audio files. Some .m4a audio files will play audibly but other .m4a files will not. Please help.
  • Music Maker
    4 answers, most recent on 10/12/2018
    [Solved] Annoying Pop Up ads
    Due to the proliferation up Pop Ads on my Laptop, I uninstalled my copy of Music Maker. Despite this I continue to get Upgrade pop ups for this program. Please how can I get this stopped? I will not buy or upgrade any more Magix software unless
  • ACID
    2 answers, most recent on 8/8/2018
    [Solved] Display glitch on clip properties
    I`m a long term user of acid pro so really pleased to see a new version and keen to get back to working in the best DAW for workflow imo to date. I`ve been trying it out but the clip properties pull out window is almost entirely obscured by a big
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