• Xara Designer Pro

  4 answers, most recent on 1/25/2023

  [Solved] Does Xara Designer Pro X 19 have access to the Online Content Catalog?
  By online content catalog I am referring to what is mentioned on Xara Web Designer 19 Premium's product page. I would really like not to have to buy both to access everything... Thanks in advance for the help!
• Audio Cleaning Lab

  3 answers, most recent on 9/7/2023

  RE: [Solved] Instal problem
  @MICHAEL-EATON Welcome to the Magix user to user forums. This is a new problem to the forums, I think, but there are two possible causes for what you see: Is your 365 subscription still active and fully up to date? (Perhaps more likely), 365
• Web Designer

  7 answers, most recent on 10/29/2024

  RE: Activation of 2nd device
  @Jacques-Coetzee Hi Please do not post serial numbers in the forum, or any other personal/confidential information. This is an open, ie public, forum not Magix support. From the image posted you have a spare activation slot available so the number
• Photostory

  7 answers, most recent on 3/19/2026

  RE: Manual slide advance
  @Steve-Cramer Hi Assuming you are wanting to present a slideshow in the same manner as a Powerpoint presentation, the options available are limited. You could use Photostory, to play the project timeline, however this method is IMHO, not a good
• Audio Cleaning Lab

  One answer, on 5/1/2024

  Where do I find the computerID required to reinstall a product?
  I am being asked to provide a computr ID. What is this?
• Video Pro X

  4 answers, most recent on 10/14/2025

  RE: Bought the vMAGIX Video deluxe 2026 plus.
  @Max-HOLDT Welcome to the Magix user to user forums, so not a contact for any Magix staff and confidential data, like serial keys, and order numbers should never be posted here. Hence I have edited your post. Error 14 indicates you are trying to use
• Movie Studio

  11 answers, most recent on 3/28/2024

  new product activation
  I have purchased video deluxe 2024 and cannot get it activated. Any ideas?
• Samplitude

  2 answers, most recent on 2/27/2023

  [Solved] Can't play VSTs after installing 2023 in Music Maker bundle
  I'm using my laptop soundcard (Realtek) which had been able to play VSTs using a midi keyboard it no issues. For some reason after registering and activating the product, I cannot get it to work. I've tried using the ASIO driver but this doesn't
• ACID

  267 answers, most recent on 4/2/2026

  RE: Feedback on ACID Bugs
  Hi, I'm using ACID Pro 11 Suite 11.0.2 build 21 and the latest version of Izotope VST3 plugins such as Neutron5, Ozone 11 advanced can't be loaded. According Magix support I'm the only one who encounters this problem. Is it true? Magix support
• SOUND FORGE

  2 answers, most recent on 12/30/2024

  invalid key for Sound Forge 17 (12)
  With the MM Premium 2025 comes a key for Sound Forge 12 and the link to download it. But the links goes only to SF 17 on the Music Maker store. After downloading that version it tells me that my Key is invalid for this product. Is my key realy not
• SOUND FORGE

  2 answers, most recent on 11/29/2022

  RE: [Solved] Do I need to buy Sound Forge Studio 16?
  @sailfish Enter your serial number here https://www.magix.com/int/support/my-service-center/product-downloads/
• Other products

  2 answers, most recent on 3/26/2024

  RE: How to cancel subscription and automaticaly renew
  @Clayson-ClaysonLima Which Magix product do you have? JeffForum Moderator
• Movie Studio

  2 answers, most recent on 2/24/2023

  RE: [Solved] Popup Adverts
  @Woody164 Hi When you installed the program there was an option not to install additional software. Uninstall Magix Cloud Import also know as Update Notifier, Magix Connect, Connect and Network Sync. . . . . It is arrogant of Magix to think that
• Movie Studio

  One answer, on 10/9/2025

  RE: Movie Studio 2025 Suite Download
  @Dusko-Makivic Welcome to the Magix user to user forums. When you bought the software there was a link in the email to download the software. If you have previously installed and registered the app go to your Magix account, log in, go to My products
• SOUND FORGE

  29 answers, most recent on 9/16/2025

  RE: SF 11 refuses to start, even full re install
  @daniel-DIAZ2990 Hi . . . . after a clean reinstall, SF11 . . . . Did you use the Sony or the newer Magix installer? If the Sony installer then it will be trying to contact registration servers that no longer exist. In your account at magix.com log
• Movie Studio

  17 answers, most recent on 6/29/2024

  RE: Can't re-install Magix Movie Studio
  When you look under My Products on your Magix Customer account does it not show the serial number?
• Other products

  27 answers, most recent on 1/7/2025

  RE: DVD Architect Studio 5.0
  @Julia-Huddleston Hi. If Vegas Edit Pro is the way you decide to go then there is a cheap Humble Bundle on offer of the last version which is pretty close to being the same as the current version for considerably less. You can still keep you old
• Movie Studio

  One answer, on 3/31/2025

  RE: I responded to your add and purchased movie studio 2025 suite ultimate
  @David-Eisenbrey Hi Contact Magix by email to infoservice@magix.net if you want a refund. Movie Studio will do all you need for home movies unless you need pro level tools that are mainly used for broadcast editing, or video formats such as
• SOUND FORGE

  One answer, on 6/15/2025

  RE: Sound Forge Pro
  Welcome to the Magix Sound Forge users community @Donald-Taylor,Login to the "Magix Service Center" and download your SF version(s) from 'My Products' ..or.. if you already have SF installed on another PC, You can copy /paste the unpacked
• Movie Studio

  16 answers, most recent on 12/23/2025

  RE: No video only sound
  @Odd-Aagesen Hi Thanks for the information. I agree with @Marc-Goder comment regarding Open DML and playback on a Snapdragon device. I assume that the Win 10 PC had an intel or AMD CPU, is this correct? Do note:- Snapdragon ARM processors are not
• Rescue Your Videotapes!

  22 answers, most recent on 3/4/2024

  RE: choppy video
  @DanP @johnebaker @AAProds Hi Dan. I have been looking for reviews for this product and it would seem your problem is common and the most complained about lack of function. Ray.
• Music Maker

  2 answers, most recent on 8/24/2024

  RE: Got new laptop
  @Alex-Kirkwood Go to your Magix account, log in and go to My products. Find the listing for whichever version of MM you wish to install on your new laptop and download the installer. You will also find your serial key there. You should also check
• ACID

  13 answers, most recent on 12/31/2024

  RE: My Acid 11 Error code 14
  Thank-you for your swift reply. I wasn't sure about sending the serial numbers. It won't happen again. I was just frustrated about the delay I'm having in getting important work done on time. I've been working with ACID for over twenty years. How do
• SOUND FORGE

  3 answers, most recent on 6/8/2024

  RE: Audio Studio 17 installation error in Windows 11
  @Robert-Russ Hi Never post either in text or images showing your serial number and email address - you may get your product hijacked, I have replaced your image with the serial number and email address removed. . . . . OEM + . . . . Do you mean