• Off topic

  162 answers, most recent 7 hours ago

  RE: Magix support has not responded to support tickets for months
  @SP. Hi Thanks for the heads-up, indeed a normal user account cannot PM or Tag a member of Magix staff. John EB
• Movie Studio

  One answer, on 9/24/2025

  How Do I Access the Screen Recorder in Magix Video Deluxe Premium 2026
  I just purchased Magix Video Deluxe 2026 partly because it is supposed to contain a screen recorder. I cannot figure out how to access it. Does it have a screen recorder?
• Movie Studio

  3 answers, most recent on 3/25/2023

  [Solved] Movie Edit Pro 2016 - reinstall- product- cant access old email acct
  Movie Edit Pro 2016 - reinstall- product- cant access old email acct - need to change email address registered with Magix.com to activate during reinstall Movie Edit Pro 2016
• SOUND FORGE

  16 answers, most recent on 3/18/2026

  RE: Registration issues with Sound Forge 11
  I'm pretty sure I have used the same email since the beginning The email address you use to login to the Magix forums and the address you used when your SF-11 was initially registered (with Sony) may be different, so double-check. If all else fails,
• Music Maker

  4 answers, most recent on 8/15/2023

  [Solved] Audio keeps jumping when I try to move it
  I like to use magix to edit music to my liking like remixes etc and never had a problem before and I decided to update as I kept getting the pop up and now when I try to edit this keeps happening? how do I fix it thank you. I uploaded a clip in the
• Movie Studio

  2 answers, most recent on 11/29/2025

  Download from Cloud Import Fails
  Hi, I get random behavior from the Download function in Stock Media on Magix Hub. A few have worked, now they are very intermittent. I try closing software, logging out of my account, etc. When I click on Download (either resolution), it says
• Movie Studio

  One answer, on 1/17/2026

  [Closed] Getting a new authorization code for Vegas 12 for a new computer
  My old computer went toast, so moving my Sony Vegas over to the new computer: Ive followed all the steps, downloaded the latest version of Vegas 12 from the MAGIX web page, using my working serial number, installed the 3.5 version of .NET. Found my
• Movie Studio

  No answers, created on 10/29/2025

  install 2026 impossible
  Impossible d'installer 2026 message d'erreur MAGIX Video deluxe 2026 Plus Date: 28/10/2025 19:34:04 Error ID: 19D77275873B40E384C43E72ABD2D98D MAGIX Support
• Movie Studio

  31 answers, most recent on 4/16/2026

  Video deluxe 2026
  Is Magix Video Deluxe 2026 compatible with third party LUTs? If so, how do I utilize them? I see nowhere within the software to load them
• Music Maker

  9 answers, most recent on 4/6/2023

  [Solved] Objects not recording,reverts back to free version, Asio issues
  I posted about some glitches the other day, since then my SWAMP X-USB preamp I use (which has really been fantastic) has died and I've been forced to dig up my barely used PreSonus AUDIOBOX 96. Has anyone had issue with the presonus drivers using
• Music Maker

  2 answers, most recent on 7/3/2023

  RE: [Solved] Reinstall
  @Leon-Fourie Hi, There is no program for Premium Edition. An Edition is an add-on to the program Music Maker. Just download and install the free version (now 2024) of Music Maker and log in using your normal username (email address) and password for
• Movie Studio

  30 answers, most recent on 9/24/2025

  RE: No sound from combined files
  @Yoshinori-Tokuda Exactly which Magix program and version do you have? The screen you show is not the normal Export screen from either Video de Luxe/Magix Movie Studio/Movie Edit Pro or Video Pro X. JeffForum Moderator
• ACID

  One answer, on 6/16/2023

  [Solved] Controllers found to work well with ACID Pro ?
  What Controllers are you using and have found to work well? I'll start off by stating that I have a Novation Launchpad Mk2 and I'm wondering if it will work as the promoted Mk3 mini here at Magix. I guess this could be both a pro/con type info post
• Movie Studio

  12 answers, most recent on 4/9/2026

  How to stop Magix trying to force me to install Travel Maps everytime?
  I do not want to install that crap! lolBut so why does Magix refuse to just take no for answer?\And instead, every single time I open Movie Studio = A pop-up box appears trying to get me to install Travel Maps?Is there any way I can just disable
• Video Pro X

  25 answers, most recent on 2/11/2026

  RE: Cannot start VPX17 by double-clicking on MVP file
  @emmrecs @johnebaker @Bol Hi, I reviewed the links from @Marc-Goder. Thank you for those. I see that this is all a registry problem and a bug with Magix. I have now installed Video Deluxe 2026+ and the same problem persists. The default for MVP and
• Movie Studio

  30 answers, most recent on 9/24/2025

  RE: No sound from combined files
  Hello @Yoshinori-Tokuda,   Try going to: Help/Online Update? As far as I can tell, you live in an Asian country (Japan). I don't know if Magix programs are also registered in Asian countries. But try going to: MAGIX - マイサービスセンター/ My Products. You
• Off topic

  4 answers, most recent on 10/29/2025

  RE: Tired of all the sales/upgrade emails from Magix
  Greetings Jeff, I rarely receive emails from Magix, though I do see quite regular "pop-ups" advertising their products It's the opposite for me (UK). I receive loads of sales based emails from Magix but I've not seen a pop-up for a long time. I
• ACID

  7 answers, most recent on 3/5/2023

  [Solved] Where's the patch?
  "Before the release of ACID Pro 11, there will be a patch update. Further news will be shared soon. Thank you on behalf of MAGIX and especially the ACID Team,MAGIX Editorial Team" Where's the patch update ??????
• Video Easy

  One answer, on 8/28/2025

  RE: Error 24
  Hi, Are you using the same email address as your account with Magix or the one with which you registered the software? Your email address is your username with Magix. You can check in your account on Magix.com to see if the program is registered
• SOUND FORGE

  4 answers, most recent on 5/11/2026

  RE: License for iZotope Plugins
  Well, seems we've reached a dead end. We have repeatedly tried through https://www.magix.info/us/support/ and all we get our AI responses with suggestions by the AI how to get it forwarded to human support, but nothing we reply to it gets us
• SOUND FORGE

  4 answers, most recent on 7/9/2023

  RE: [Solved] Sound Forge 11 Windows 11 errors
  @3D87C4 Hi . . . . video itself is a 4K, profile oriented, cell phone clip . . . . If the video encoding format is h.265 (HEVC) then this is not suopported by Sound Forge 11, the video will have to be converted to a supported format - AVI, WMV, MOV,
• Music Maker

  15 answers, most recent on 4/7/2026

  RE: installation failed
  @gimigitara That's because you registered the Free Edition of Music Maker 2023 and 2024 (version 31 and 32). They don't have serial numbers. Only Premium and Plus Editions have serial numbers. You can download the latest version of Music Maker 2024
• ACID

  267 answers, most recent on 4/2/2026

  RE: Feedback on ACID Bugs
  Magix should just issue a statement I mean no updates for around two years says everything really
• Music Maker

  3 answers, most recent on 4/7/2023

  [Solved] sound pools dont work
  For no reason at all my Magix music maker (64-bit) (up to date version 31.0.4.50) has just started producing this error The file /undefined has been deleted or moved and cannot be used. Also the store is working very oddly.