• Other products

  3 answers, most recent on 3/9/2023

  RE: OXA Error
  @Mervyn-Czarnecki Hi In addition to @emmrecs comment and assuming that the system scan did not find any errors or fixed them and you restarted the computer - not shutdown, power up - the Error 0xA: ....... generally means that there is an issue with
• Photostory

  2 answers, most recent on 12/4/2023

  RE: Magix photostory deluxe 2023.
  @Francois-Maes Hi . . . . How to contact magix by phone to give more details? . . . . There is no telephone support, you can raise a Support ticket, link is at the top of the page and scroll down to the bottom to see the Email Support link. A
• SOUND FORGE

  2 answers, most recent on 8/9/2023

  RE: Sound Forge Audio Studio 16 VST scan stuck
  Hi @Mac123, you should first try resetting SF. If you cannot open SF to use the File menu's 'Reset/Clear cache' command, hold down the 'Ctrl+Shift' keys, whilst launching SF, which will open the tool. Does SF show which plug-in it is looking for?
• Movie Studio

  5 answers, most recent on 7/4/2023

  RE: Movie Edit Pro 2016 Plus
  Many thanks again. I turned off Windows Defender and the Firewall and it still stuck when the green line moved an inch, and the CD tray continually flashed. I then tried a custom install, just installing the program alone but the same problem. Yes i
• Music Maker

  3 answers, most recent on 6/18/2023

  RE: Soundpools
  @Danny-Gilbert Hi From the error message C:\Portal 6_ogg.h0 cannot be created shows the program is trying to create a supporting file directly in the root of the C: drive - this is not being allowed by Windows and would suggest you have either put
• Movie Studio

  26 answers, most recent on 1/27/2024

  RE: An Error occured during Export
  thanks all: let me try to show some shots, explain the Issue, as this came about recently while all worked perfectly fine.   1 each new start up, you can simply go to File-export movie-Mpeg-4, and render empty timeline. the Error processing CPU
• Movie Studio

  5 answers, most recent on 6/7/2023

  RE: Problem with burning to DVD
  @Daryl-Reading Hi . . . . What is being said does make any sense no matter how you look at it . . . . Agreed it does not make sense. . . . . How can you burn a DVD with out the total entire program running or being started, because burning is an
• Music Maker

  4 answers, most recent on 8/29/2023

  RE: Change in BPM
  @Former user Hi The BPM option is a program setting so will be in force for all projects, including existing projects. Did you save a project, after making the change, and restart Music Maker before loading another project? HTH John EB I recently
• Movie Studio

  10 answers, most recent on 5/8/2024

  RE: Which Movie Studio or Video Pro X version has these features?
  @fbal Hi, Further to what the others said: 3) The direct upload to YT feature was removed from the programs because YT/Google keeps changing their algorithms and after a while, the uploader would not work. In any event, never do this. Always export
• Audio Cleaning Lab

  14 answers, most recent on 3/3/2023

  RE: Import for file type 101 is not possible!
  @browj2Thanks for your help. I really like these programs, which is why it's so annoying the errors persist.The company charges enough it should fix these things. Different if it were really cheap software, but the price tags are heavy.Anyway,
• Samplitude

  No answers, created on 3/18/2024

  New update for Samplitude Pro X8 and Pro X8 Suite available 19.1.3.234
  A new update is available for Samplitude Pro X8 and Pro X8 Suite, which can be installed via the auto-update directly in Samplitude IMPORTANT: Requires Windows 10 or 11. Here is an overview of the changes:   Samplitude Pro X8 Suite 19.1.3 Build
• Video Pro X

  25 answers, most recent on 10/24/2024

  RE: Working with GoPro Timelapses
  @Brian-Obvilion Hi . . . . In a nutshell, I need a high quality video format I can create from all these jpg images encoded in yuv442p preserving the original image data as much as possible - that video pro x16 can actually import correctly.  . . .
• Music Maker

  2 answers, most recent on 6/14/2023

  Program locks up continuosly with no error message!
  I just purchased the Premium package of Music Maker! I have spent 2.5 hours just trying to get the software running after installation. I have downloaded and installed it twice just to be sure it's not a comm problem. I waited a full 30 minutes just
• Video Pro X

  27 answers, most recent on 11/18/2024

  VPX Feedback Button - Features In Consideration/Planning - Comments
  Hi, In VPX16, there is a new button at the right of the top menu - Feedback. Clicking on this opens the following in the Media Pool MAGIX Hub: You can expand these to see details: The only feedback that you can give is clicking on the thumbs up
• Video Pro X

  175 answers, most recent on 5/27/2026

  RE: Video Pro X16 - New Features and Bug Repairs
  @Can-Dive Hi, I don't speak for Magix. Your suggestion about inverting the way the program works was discussed. If Magix could do it, great. Tell Magix. No more discussion about it here, please. As for me talking about Photo Manager, my question was
• Movie Studio

  4 answers, most recent on 4/29/2023

  RE: Help Please Movie Studio 2023 Suit Crash on Startup
  Hi Jim, and welcome to the user to user forums. You missed out the important part. Error in module "Elements OFX" Which seems to be the problem and is a third party effect. We need to know your complete computer specs including processor make and
• Movie Studio

  7 answers, most recent on 2/10/2026

  RE: [Closed] Movie Studio 2023 Premium stiil crash !!!
  @greg-123 Hi and welcome to the forum. We need more information to help diagnose the issue(s) you are having: The specification of your computer system including Windows version and program version, see this topic for what is required and please
• Movie Studio

  7 answers, most recent on 7/4/2024

  RE: error message
  @derek-brown Hi Derek. Then the problem is probably one of the above as described by @johnebaker. For my money I would say it is a memory problem and not a Windows problem if it is not happening all the time but that is only a guess on my part. The
• Video Pro X

  148 answers, most recent on 4/18/2023

  RE: General discussion on add-ons
  Hi. It happened for a long period (months) but is now working with VPX 14. I have not had a crash with MEP 2022 recently so I don't know about that program. I tend to get more crashes when the program is trying to access more than 32 GBs of ram. I
• Movie Edit Now

  One answer, on 4/27/2023

  RE: Convert an MKV file so Magix can work with it
  @Larry-Kamberg Hi . . . . Is there some quick trick within Magix to make this happen . . . . We need more information about the program you are using and the MKV file. Can you clarify which program you are using - ie what is the full name and
• Video Pro X

  25 answers, most recent on 8/10/2024

  RE: No Hardware Encoding 9:16 ONLY!
  @CubeAce, @Gid, @AAProds Hi everyone Using: VPX16 all combinations in Device options for UHD 630, RTX 2060, both on PC and laptop Al's and some of my video files Default MP4 h.264 1080x1920 25fps export preset hardware acceleration is used on the
• Movie Studio

  5 answers, most recent on 2/26/2024

  RE: Movie Studio 2024 Platinum Red Line and Audio Shadowing
  @RichardDP Hi Richard. If you are using the pre-render function you must clear that first before deleting any files on the timeline as the Pre-render produces a file like a proxy file that will not get deleted. Try going to the project folder and
• Movie Studio

  One answer, on 3/1/2023

  RE: I bought MOVIE EDIT PRO Premium some years ago; but, I can't use it be
  @Rafael-Carrillo Hi . . . . I bought MOVIE EDIT PRO Premium some years ago . . . . What is the full name of the program and when did you buy it. If the serial number begins with P2- then the program will not activate - programs which use this prefix
• Movie Studio

  2 answers, most recent on 3/6/2023

  RE: wont upload video
  @Jeff-Bulla Hi Your post lacks details which we need to help you. Which program - use the full name and edition; and the version number as found under Help, About. Where are you trying to upload to and, if you get an error message, what is the full