• Other products

  2 answers, most recent on 4/1/2023

  RE: MP3 deluxe 19
  @Gabriel-Schoeman, @SP. Hi . . . . . The program might not be compatible with newer versions of Windows 10 or 11 . . . . Given Windows 10 is supported for running MP3 Deluxe 19 the cause of the issue is likely to be a different issue and may depend
• Samplitude

  No answers, created on 3/18/2024

  New update for Samplitude Pro X8 and Pro X8 Suite available 19.1.3.234
  A new update is available for Samplitude Pro X8 and Pro X8 Suite, which can be installed via the auto-update directly in Samplitude IMPORTANT: Requires Windows 10 or 11. Here is an overview of the changes:   Samplitude Pro X8 Suite 19.1.3 Build
• Video Pro X

  175 answers, most recent on 5/27/2026

  RE: Video Pro X16 - New Features and Bug Repairs
  @Can-Dive Hi, I don't speak for Magix. Your suggestion about inverting the way the program works was discussed. If Magix could do it, great. Tell Magix. No more discussion about it here, please. As for me talking about Photo Manager, my question was
• SOUND FORGE

  One answer, on 1/31/2023

  Error: when trying to record
  Every time I Hit the Record Monitor or record, it states device not found. I Have reinstalled program still same Error.
• Movie Studio

  21 answers, most recent on 6/1/2023

  RE: MEP2021 and MMS2023 Crashing on Virtual Dub Plugin Load Attempt
  @AAProds Hi Al The ColorMill plugin behaves oddly in MMS 2023 - it is not detected in the folder location where it is, a manual search finds and inserts the effect into the video/image object and works, however it occassionally crashes the program
• Movie Studio

  7 answers, most recent on 7/4/2024

  RE: error message
  @derek-brown Hi Derek. Then the problem is probably one of the above as described by @johnebaker. For my money I would say it is a memory problem and not a Windows problem if it is not happening all the time but that is only a guess on my part. The
• Movie Studio

  One answer, on 3/11/2023

  Error code: -24
  Hello.  I have a problem with Movie Studio 2023 Platinum. I import a video file in MPEG-4 format into the program and I get the following message: The program needs access to a file with MPEG-4-Codec. For copyrightreasons, activation is required.
• Movie Studio

  10 answers, most recent on 3/19/2023

  imported mp4 video plays sound but no video
  I just upgraded to MS 2023 Platinum. I imported some mp4 files to the timeline. When I tried to play the files there was no video, only audio. When I tried to press stop the program freezes. I have to end the program through control alt delete. My
• SOUND FORGE

  2 answers, most recent on 8/9/2023

  RE: Sound Forge Audio Studio 16 VST scan stuck
  Hi @Mac123, you should first try resetting SF. If you cannot open SF to use the File menu's 'Reset/Clear cache' command, hold down the 'Ctrl+Shift' keys, whilst launching SF, which will open the tool. Does SF show which plug-in it is looking for?
• Music Maker

  5 answers, most recent on 2/14/2023

  RE: [Closed] error loading x64 drive. did you forget to reboot?
  My Music STUDIO 12 Deluxe is not working with widows 11 MAGIIX Program DVD-ROM + Auto JamSession templates Error message: error loading x64 drive . did you forget to reboot Please suggest a solution Thank you
• Video Pro X

  25 answers, most recent on 8/10/2024

  RE: No Hardware Encoding 9:16 ONLY!
  @CubeAce, @Gid, @AAProds Hi everyone Using: VPX16 all combinations in Device options for UHD 630, RTX 2060, both on PC and laptop Al's and some of my video files Default MP4 h.264 1080x1920 25fps export preset hardware acceleration is used on the
• Movie Studio

  2 answers, most recent on 1/19/2023

  Startup PROBLEM
  an error appears when i start the program. when I move the error message away I can run the program just updated windows 10 to 11 no problem on windows 10 can't send the error from the program my email is Removed by Moderator
• Music Maker

  4 answers, most recent on 8/29/2023

  RE: Change in BPM
  @Former user Hi The BPM option is a program setting so will be in force for all projects, including existing projects. Did you save a project, after making the change, and restart Music Maker before loading another project? HTH John EB I recently
• Movie Studio

  4 answers, most recent on 6/10/2023

  RE: [Closed] My activation code does not work.
  @Greg-Oberle Hi and welcome to the user to user forums. I'm afraid you should be a bit more precise with your information for us to help effectively but I'll have a guess. Which codec? If it is for HEVC then the Magix codec is for encoding
• Movie Studio

  5 answers, most recent on 7/4/2023

  RE: Movie Edit Pro 2016 Plus
  Many thanks again. I turned off Windows Defender and the Firewall and it still stuck when the green line moved an inch, and the CD tray continually flashed. I then tried a custom install, just installing the program alone but the same problem. Yes i
• Music Maker

  17 answers, most recent on 4/29/2023

  RE: Music Maker 23 update 31.0.4.50
  @JOHN-IVE Hi This sounds like the VST scan has found an error - I have had this occur several times, the problem is you cannot see all the error message pane because it is hidden by the splash screen - you should be able to see the left/right edges
• Video Pro X

  8 answers, most recent on 5/1/2023

  Magix stopes with the error messaged: Error in Module OpenCL.dll
  Hi After changing the MB/i7-13700 (using W10a) I have reinstalled Magix Video Editor Pro 2023 including add-ons. At startup Magix requests registration, a confirmation Window opens and startup continues.However, before opening the project window it
• Movie Studio

  5 answers, most recent on 2/26/2024

  RE: Movie Studio 2024 Platinum Red Line and Audio Shadowing
  @RichardDP Hi Richard. If you are using the pre-render function you must clear that first before deleting any files on the timeline as the Pre-render produces a file like a proxy file that will not get deleted. Try going to the project folder and
• Music Maker

  3 answers, most recent on 6/18/2023

  RE: Soundpools
  @Danny-Gilbert Hi From the error message C:\Portal 6_ogg.h0 cannot be created shows the program is trying to create a supporting file directly in the root of the C: drive - this is not being allowed by Windows and would suggest you have either put
• Music Maker

  12 answers, most recent on 6/9/2023

  RE: Music Maker update 31.0.4.35
  ok, where do I begin, first, why is the un-do/back button not working? Any error I make I have to quickly shut down the program to avoid the error becoming permanent, been 2 weeks now. Second, random shut-downs seem to be increasing. Third, will not
• Photostory

  53 answers, most recent on 4/2/2024

  RE: Photostory Deluxe Won't Burn DVD: mda reports DVD creation error: 8400
  @ann-hesselsweet Hi . . . . verbatim bd-r 25 GB 16X speed . . . . I use these too, never had an issue with them. I would suggest you get one or two rewritable BD-RE discs for initial burns, this will save you wasting discs. See my method I posted
• Photostory

  2 answers, most recent on 3/20/2023

  RE: HostNotFoundError due to simplitec.com AutoUpdate
  @PJPycroft, @albeber Hi The error message is coming for the Magix Cloud Import feature it cannot be started, it is probably blocked by the PC's Antivirus program. You can uninstall the program which will appear in Apps, Installed Apps in the Windows
• Movie Studio

  7 answers, most recent on 2/10/2026

  RE: [Closed] Movie Studio 2023 Premium stiil crash !!!
  @greg-123 Hi and welcome to the forum. We need more information to help diagnose the issue(s) you are having: The specification of your computer system including Windows version and program version, see this topic for what is required and please
• Movie Studio

  5 answers, most recent on 6/7/2023

  RE: Problem with burning to DVD
  @Daryl-Reading Hi . . . . What is being said does make any sense no matter how you look at it . . . . Agreed it does not make sense. . . . . How can you burn a DVD with out the total entire program running or being started, because burning is an