• Other products

  5 answers, most recent on 3/8/2017

  [Solved] Error when opening VSCL: cannot find the name Intel lCD OpenGL Driver
  This is a problem I see every time I attempt to open the SAL Video Sound Cleaning Lab supplied with VPX 365. I found a post http://Error when opening Magix: cannot find the name Intel lCD OpenGL Driver detailing the same problem, with an earlier (?)
• Movie Studio

  8 answers, most recent on 2/19/2017

  [Solved] Files not loading
  I'm not sure what happened but I have this weird issue that I was hoping someone can help me with. When playing a video file on the program, it played in a different tune and was out of sync, but the file itself when played on a player works just
• Audio Cleaning Lab

  5 answers, most recent on 4/24/2017

  [Solved] Error when opening Magix: cannot find the name Intel lCD OpenGL Driver
  Using 2016 Audio cleaning lab on Windows 10, when I open the program I get this message:Cannot find the name Intel lCD OpenGL Driver & it will not open. Not sure if this is a Magix error or Windows, have uninstalled Magix & downloaded again
• Movie Studio

  17 answers, most recent on 1/14/2017

  RE: [Solved] Movie Edit Pro 2015 displays annoying messages while inserting objects
  I'm sorry. I've been kind of rude to you and I was only stressed out by this problem, since I was supposed to release 2 videos on YouTube a few months ago, but this bug was preventing me from doing so. I'll be sure not to put this anger out on you
• Video Pro X

  One answer, on 1/15/2017

  [Solved] Problems reinstalling VPX8
  Hi Got myself in a bit of a mess after VPX started crashing on program start up with an error with the libmfxhw64.dll (which I believe is something to do with HEVC even though I was not using HEVC) after I did an earlier update. I previously rolled
• Movie Studio

  One answer, on 12/4/2022

  Error code -24?
  Hello,I have just installed Movie Studio Platinum 2023. I installed the program from the DVD, and I am running the latest version of Windows 11. Upon trying to open one of my old Movie Studio 15 projects, I got a message that I had to download the
• Music Maker

  5 answers, most recent on 2/11/2023

  Nothing but frustration
  I am having nothing but problems with this program trying to install and run it. The install goes well, everything is successful. When I start the program the first error I get it the following screen shot. After I click ok to that, then the screen
• Music Maker

  14 answers, most recent on 1/28/2023

  RE: Need To Start Using Music Maker
  @Oka Activation Codes are for Magix programs that can be activated offline. Since Music Maker cannot do this it doesn't need to bother you. You can see in the welcome screen in the top right area if you have the premium edition. It can take a minute
• Music Maker

  One answer, on 10/29/2022

  Music Maker not showing in products
  I have Magix Music maker but it is not showing in my products. I tried to register it on website but it states product is already registered. I tried to Activate it in the Magix program but entered the wrong email address and now that option says
• Sequoia

  One answer, on 8/23/2022

  Error Message on startup
  Sequoia 16... Got an error message on startup... C:\WINDOWS\SYSTEM32\mfc140u.dll is either not designed to run on Windows or it contains an error. Try installing the program again using the original installation media or contact your system
• Movie Studio

  23 answers, most recent on 8/21/2023

  HEIC Photos
  Greetings all, OK I give in. I couldn't get HEIC photos to load into MEP 2022 and I've just noticed that they won't load into MS 2023 (even though the specs says they do) without crashing the program with an "error in ntdll.dl"l (HEVC works OK with
• Movie Studio

  One answer, on 9/3/2022

  Trying to reinstall. Message Error in module
  Movie Studio 2022 Platinum. Windows 10 16 gig ram Error in module "Elements.ofx" [Load address: 0x000000004D380000] 0x000000004D5CAE62[Exception 0x0000005 "ACCESS_VIOLATION"]I have reinstalled the program three times with no success.
• Audio Cleaning Lab

  7 answers, most recent on 4/6/2023

  RE: MAGIX Video Sound Cleaning Lab wont run after install
  @Randall-Olivera Hi, I suggest that you ask for your money back right away. Video Sound Cleaning Lab (VSCL) is supposed to be an upgrade from Music Editor 3 which comes with Movie Studio/Video Pro X and Music Maker Plus/Premium; it is not an upgrade
• Music Maker

  22 answers, most recent on 11/14/2022

  RE: Trying to log on to the Magix Store from within Magix Music Maker 23
  Magix Installation manager message:- An error occured during communication. Please check you internet connection .... and so on. Please check cables , modem etc.....etc There doesnt appear to be anything wrong with my internet connection. I can
• Audio Cleaning Lab

  11 answers, most recent on 11/29/2022

  RE: Will not launch - stuck on splash screen.
  @John - good idea. I checked, but no errors today when attempting to run (still hanging). I did have this failure yesterday - "DescriptionThe program MxUpdater_rel_u_dynCRT_x64_vc16.exe version 3.3.0.0 stopped interacting with Windows and was
• Music Maker

  4 answers, most recent on 10/3/2023

  RE: Howcome I can't udate my Magix Music Maker 2015 Premium it says corupt
  @Crayyy Welcome to the Magix user to user forums. First, MM 2015 is now a very old product; the latest version is MM 2024, version 32! So, are you trying to patch your version to whichever was its last release, or are you attempting to upgrade to
• Xara Designer Pro

  5 answers, most recent on 4/21/2023

  RE: Online content catalogue not working
  @STS Hi, Magix responded, and suggested it was my antivirus program that was at fault. Write back to Magix and tell them that that is not true and that they know it. We have been complaining about this for a year. It's a timeout error and it is on
• Video Pro X

  One answer, on 2/17/2023

  [Closed] Vegas Pro 18 maximum number of installations exceeded error
  Magix account says that i can run Vegas Pro 18 on two computers. I have installed it on exactly two computers. Ever since installing it on the second computer, I cannot open it on the original computer because it says I've exceeded the number of
• Video Pro X

  165 answers, most recent on 4/10/2025

  RE: [Closed] Website Observation
  @Reyfox I agree, the pricing for VPX should be lowered to create incentive for MMS users to upgrade. My personal preference is VPX over MMS based on my previous experience with other editors, but I can understand why most MMS users are quite happy
• Other products

  32 answers, most recent on 4/27/2024

  RE: Independance
  No it makes no difference, i also changed the security permissions to all for all entries, makes no difference. When i search for the files from independence it keeps going to the documents directory but the actual file are in the programs
• Movie Studio

  26 answers, most recent on 1/27/2024

  RE: An Error occured during Export
  thanks all: let me try to show some shots, explain the Issue, as this came about recently while all worked perfectly fine.   1 each new start up, you can simply go to File-export movie-Mpeg-4, and render empty timeline. the Error processing CPU
• Movie Studio

  4 answers, most recent on 10/13/2022

  RE: "Failed to launch help"
  @emmers Jeff. Thanks for the prompt reply! I was ale to open the help screen by the method you proposed, but then I was also able to do this from within the program. Go figure! If it happens again I'll try and identify the conditions that generate
• Off topic

  5 answers, most recent on 1/6/2023

  Magix's Update Notifier - has proven to be buggy!?! - a pain in the -
  Two error windows kept popping up every time I turned this laptop on: 1. ) https : // services2.simlitec.com/autoupdate/api?program-mx_netsync&program_version=3.0.0.63&program_language=... ( x ) ( i )  Host services2.simlitec.com not
• Video Pro X

  18 answers, most recent on 6/8/2023

  RE: Possible Bug in VPX14 and MMS2023 - Mixer FX and Mastering crashes
  @AAProds Hi Al, Thanks for testing. I'm disappointed but relieved that someone else has the same problem. @johnebaker Hi John, Here is the error message: and the log: ----------------------------------------------------------------------MAGIX Video