• Video Pro X

  25 answers, most recent on 8/10/2024

  RE: No Hardware Encoding 9:16 ONLY!
  @CubeAce, @Gid, @AAProds Hi everyone Using: VPX16 all combinations in Device options for UHD 630, RTX 2060, both on PC and laptop Al's and some of my video files Default MP4 h.264 1080x1920 25fps export preset hardware acceleration is used on the
• Photostory

  2 answers, most recent on 12/4/2023

  RE: Magix photostory deluxe 2023.
  @Francois-Maes Hi . . . . How to contact magix by phone to give more details? . . . . There is no telephone support, you can raise a Support ticket, link is at the top of the page and scroll down to the bottom to see the Email Support link. A
• Music Maker

  9 answers, most recent on 6/3/2023

  RE: DELETE
  @CometTails Some other ideas: - try to install all pending Windows updates - disable Smart App Control in the Windows 11 settings. - maybe the Music Maker installation is damaged. Try to uninstall it with a free tool like Revo Uninstaller which also
• Video Pro X

  5 answers, most recent on 6/12/2023

  RE: Burning a DVD
  @rdealmeida12 Hi We need more information. . . . . I've checked and the file and directory are there and have the VOB, IFO and BUP files in there . . . . Do you mean the source files or the 'burned disc? Depending on the version of Video Pro X
• Video Pro X

  2 answers, most recent on 5/6/2023

  [Closed] Installation of Fix
  I am able to download the FIX from the link you provided in the email, but it will not install. I have tried it numerous times and it gives me an error message with no solution except to cancel the installation. Then, i went to try and open up my
• Movie Studio

  3 answers, most recent on 5/19/2023

  RE: [Closed] MOVIE STUDIO KEEPS LOOPING ASKING FOR SERIALNUMBER!!!!!!!!
  @Negan315S09 Hi Assuming you are getting the green confirmation tick when you enter the serial number. Try a full restart of the computer - Windows button, Power icon, Restart then turn off the Ransomware/Folder protection features of you Antivirus
• Video Pro X

  80 answers, most recent on 6/3/2023

  RE: Video Pro X and Vegas Pro exports
  As it is not clear from what I am reading about Vegas Edit, is would it export in the formats Filmhub would prefer? @doug_mccarron Vegas Edit, Vegas Pro & Vegas Post are all the same base program. the only difference with Pro & Post are few
• Video Pro X

  5 answers, most recent on 6/12/2023

  RE: Burning a DVD
  @rdealmeida12 Hi Bob Thanks for the burn log info. Assuming the folder C:\Users\Bob\Documents\MAGIX\Video_Pro_X4\Disc Images\DVD Image 2023-06-10 containing the VOB, IFO and BUP files, is there then the cause of the failure is either: You Antivirus
• Movie Studio

  5 answers, most recent on 2/26/2024

  RE: Movie Studio 2024 Platinum Red Line and Audio Shadowing
  @RichardDP Hi Richard. If you are using the pre-render function you must clear that first before deleting any files on the timeline as the Pre-render produces a file like a proxy file that will not get deleted. Try going to the project folder and
• Photostory

  53 answers, most recent on 4/2/2024

  RE: Photostory Deluxe Won't Burn DVD: mda reports DVD creation error: 8400
  @ann-hesselsweet Hi . . . . verbatim bd-r 25 GB 16X speed . . . . I use these too, never had an issue with them. I would suggest you get one or two rewritable BD-RE discs for initial burns, this will save you wasting discs. See my method I posted
• Other products

  One answer, on 4/12/2023

  [Closed] my code saying that it is incorrect
  my code says that it is incorrect even though I have a spot open for registration. I just performed a factory reset on my computer and tried to reinstall sony vegas and now the program is saying incorrect code even though I have an open slot on my
• Music Maker

  45 answers, most recent on 5/18/2023

  RE: Music Maker update 31.0.4.50
  I wrote my update here last night and when I went back to the program it had restarted itself. Used it for a minute and set the ASIO again as it had dropped itself again. Then I changed to browser which had now lost sound all together. Music Maker
• SOUND FORGE

  2 answers, most recent on 8/9/2023

  RE: Sound Forge Audio Studio 16 VST scan stuck
  Hi @Mac123, you should first try resetting SF. If you cannot open SF to use the File menu's 'Reset/Clear cache' command, hold down the 'Ctrl+Shift' keys, whilst launching SF, which will open the tool. Does SF show which plug-in it is looking for?
• Music Maker

  4 answers, most recent on 8/29/2023

  RE: Change in BPM
  @Former user Hi The BPM option is a program setting so will be in force for all projects, including existing projects. Did you save a project, after making the change, and restart Music Maker before loading another project? HTH John EB I recently
• Audio Cleaning Lab

  14 answers, most recent on 3/31/2023

  RE: Error while writing noise sample file
  This software error makes batch processing completely useless!!! I tried excluding process from antivirus data protection, but no change.From the dates of previous posts, this software error has been ongoing since 2021 at least.It was a mild
• Movie Studio

  21 answers, most recent on 6/1/2023

  RE: MEP2021 and MMS2023 Crashing on Virtual Dub Plugin Load Attempt
  @AAProds Hi Al The ColorMill plugin behaves oddly in MMS 2023 - it is not detected in the folder location where it is, a manual search finds and inserts the effect into the video/image object and works, however it occassionally crashes the program
• Movie Studio

  5 answers, most recent on 7/4/2023

  RE: Movie Edit Pro 2016 Plus
  Many thanks again. I turned off Windows Defender and the Firewall and it still stuck when the green line moved an inch, and the CD tray continually flashed. I then tried a custom install, just installing the program alone but the same problem. Yes i
• Music Maker

  4 answers, most recent on 10/3/2023

  RE: Howcome I can't udate my Magix Music Maker 2015 Premium it says corupt
  @Crayyy Welcome to the Magix user to user forums. First, MM 2015 is now a very old product; the latest version is MM 2024, version 32! So, are you trying to patch your version to whichever was its last release, or are you attempting to upgrade to
• Photostory

  2 answers, most recent on 1/23/2024

  RE: on a Mac?
  @Jeanne-Tifft Hi In addition to @SP.'s comment, which I agree with, the only way you could run Photostory on a MAC is using software such as Parallels with Windows installed, however this may result in more issues then you are having with the PC and
• Movie Studio

  7 answers, most recent on 2/10/2026

  RE: [Closed] Movie Studio 2023 Premium stiil crash !!!
  @greg-123 Hi and welcome to the forum. We need more information to help diagnose the issue(s) you are having: The specification of your computer system including Windows version and program version, see this topic for what is required and please
• Music Maker

  3 answers, most recent on 6/18/2023

  RE: Soundpools
  @Danny-Gilbert Hi From the error message C:\Portal 6_ogg.h0 cannot be created shows the program is trying to create a supporting file directly in the root of the C: drive - this is not being allowed by Windows and would suggest you have either put
• Movie Studio

  4 answers, most recent on 6/10/2023

  RE: [Closed] My activation code does not work.
  @Greg-Oberle Hi and welcome to the user to user forums. I'm afraid you should be a bit more precise with your information for us to help effectively but I'll have a guess. Which codec? If it is for HEVC then the Magix codec is for encoding
• Other products

  2 answers, most recent on 4/1/2023

  RE: MP3 deluxe 19
  @Gabriel-Schoeman, @SP. Hi . . . . . The program might not be compatible with newer versions of Windows 10 or 11 . . . . Given Windows 10 is supported for running MP3 Deluxe 19 the cause of the issue is likely to be a different issue and may depend
• Movie Studio

  5 answers, most recent on 6/7/2023

  RE: Problem with burning to DVD
  @Daryl-Reading Hi . . . . What is being said does make any sense no matter how you look at it . . . . Agreed it does not make sense. . . . . How can you burn a DVD with out the total entire program running or being started, because burning is an