• Photostory

  2 answers, most recent on 12/4/2023

  RE: Magix photostory deluxe 2023.
  @Francois-Maes Hi . . . . How to contact magix by phone to give more details? . . . . There is no telephone support, you can raise a Support ticket, link is at the top of the page and scroll down to the bottom to see the Email Support link. A
• Samplitude

  One answer, on 2/16/2023

  Unable to uninstall Independence Pro
  Hi. I am unable to uninstall Independence Pro. I am on windows 7 64bit SP1. I get this error message when I try to uninstall the VST plugins from the control panel (the only place there seems to be an uninstaller for it). 32-bit and 64-bit
• Video Pro X

  80 answers, most recent on 6/3/2023

  RE: Video Pro X and Vegas Pro exports
  @Former user Hi Gid . . . . they are completely different programs & Vegas has many more features, although I'm sure you'll get a comment firmly defending VPX . . . . This difference was made given the context of the topic where the comparison
• Movie Studio

  44 answers, most recent on 1/17/2025

  RE: Making Blu-rays
  @MikaS, @AAProds Hi . . . . other programs that would be worth trying would be TMPGenc Authoring Works DVDFAB Blu-ray creator . . . . I have had both of these programs, TMPGenc is, IMHO, over complex in it mode of operation, and I never had great
• SOUND FORGE

  3 answers, most recent on 1/5/2023

  Files won't save - saying 'there is no license to use this software'
  Hi, would love some help. Sound Forge 13 won't let me save files. It comes up with an error message saying 'there is no license to use this software', but i have been using the program with no problems for 2 years. Any suggestions would be
• Movie Studio

  4 answers, most recent on 11/1/2022

  Error code -14
  After installing Magix Movie Studio 2023 Platinum, I've started the program, filled out my email and the serial number I've received and got twice a "check" as confirmation. After pressing the button "Activation & register immediately online" I
• Video Pro X

  165 answers, most recent on 4/10/2025

  RE: [Closed] Website Observation
  @Reyfox I agree, the pricing for VPX should be lowered to create incentive for MMS users to upgrade. My personal preference is VPX over MMS based on my previous experience with other editors, but I can understand why most MMS users are quite happy
• ACID

  265 answers, most recent on 12/20/2025

  RE: Feedback on ACID Bugs
  @EEtu-Kuja If you hold CTRL and SHIFT and double click on the program icon to open ACID, you should get a small window that allows you to reset the program settings. Maybe this will help with your problem. Hello, thanks for trying to help. I try'd
• Video Easy

  3 answers, most recent on 10/10/2022

  Saving doesn't work
  When I finish the video it loads all the way upp to 100% but then the program shuts down and the file shows an error code when clicked on.
• Music Maker

  3 answers, most recent on 12/15/2022

  RE: Access to ambiguous processes
  Hi, yeah, I thought about taking a snapshot when I had the error windows up. However, I just wanted to get the update out of the way so I just ended the processes so music maker could finish installing. The strange thing is, the last 5 updates for
• Music Maker

  4 answers, most recent on 10/3/2023

  RE: Howcome I can't udate my Magix Music Maker 2015 Premium it says corupt
  @Crayyy Welcome to the Magix user to user forums. First, MM 2015 is now a very old product; the latest version is MM 2024, version 32! So, are you trying to patch your version to whichever was its last release, or are you attempting to upgrade to
• Music Maker

  4 answers, most recent on 2/18/2023

  MMM 2023 premium kayıtta iken yazılım hatası.
  My problem is as follows: I play a life music and record it. Then, through the mastering menu ı choose classical rock. start the mastering. The program runs the mastering and completes it, however it shuts down the magics screen completely before ı
• Movie Studio

  26 answers, most recent on 1/27/2024

  RE: An Error occured during Export
  thanks all: let me try to show some shots, explain the Issue, as this came about recently while all worked perfectly fine.   1 each new start up, you can simply go to File-export movie-Mpeg-4, and render empty timeline. the Error processing CPU
• SOUND FORGE

  9 answers, most recent on 1/13/2023

  RE: Sound Forge issues
  when I open a file it tells me there's an error, What software created the file? Are you opening the file from within SF or clicking the file itself. The file association may not be set right. Confirm or change the associations in "Options>
• SOUND FORGE

  5 answers, most recent on 11/11/2022

  RE: Sound Forge throwing an error when i put the code starting with P
  @vijay-n Usually you buy a single user license you can activate on two computers, not a two user license. Or did you buy the program twice? You can create a support ticket by clicking on the SUPPORT link at top menu of this forum page. Or you can
• Movie Studio

  23 answers, most recent on 8/21/2023

  HEIC Photos
  Greetings all, OK I give in. I couldn't get HEIC photos to load into MEP 2022 and I've just noticed that they won't load into MS 2023 (even though the specs says they do) without crashing the program with an "error in ntdll.dl"l (HEVC works OK with
• Music Maker

  One answer, on 10/4/2022

  RE: get_user_documents_path0 cannot get the documents>pair
  @atzetm I think the RAM error message appears even if you have enough RAM. It is just the standard error message if a VST cannot be loaded. I think it was useful back when Music Maker was still a 32 bit application because back then it couldn't use
• Music Maker

  5 answers, most recent on 2/11/2023

  Nothing but frustration
  I am having nothing but problems with this program trying to install and run it. The install goes well, everything is successful. When I start the program the first error I get it the following screen shot. After I click ok to that, then the screen
• ACID

  9 answers, most recent on 10/4/2022

  RE: Acid Pro 8.0 Application Initialization: Error code: -1
  @Alan-Pitt Hi Error code -1  usually means the program cannot cannot connect to the Internet for registration, or the email address software is registered with does not match current email address. Are you using the original email address the
• Audio Cleaning Lab

  7 answers, most recent on 4/6/2023

  RE: MAGIX Video Sound Cleaning Lab wont run after install
  @Randall-Olivera Hi, I suggest that you ask for your money back right away. Video Sound Cleaning Lab (VSCL) is supposed to be an upgrade from Music Editor 3 which comes with Movie Studio/Video Pro X and Music Maker Plus/Premium; it is not an upgrade
• Music Maker

  14 answers, most recent on 1/28/2023

  RE: Need To Start Using Music Maker
  @Oka Activation Codes are for Magix programs that can be activated offline. Since Music Maker cannot do this it doesn't need to bother you. You can see in the welcome screen in the top right area if you have the premium edition. It can take a minute
• Xara Designer Pro

  5 answers, most recent on 4/21/2023

  RE: Online content catalogue not working
  @STS Hi, Magix responded, and suggested it was my antivirus program that was at fault. Write back to Magix and tell them that that is not true and that they know it. We have been complaining about this for a year. It's a timeout error and it is on
• Rescue Your Videotapes!

  4 answers, most recent on 12/5/2022

  RE: i can not load up Rescue your Videotape
  @JOHN-POLLARD Welcome to the Magix user to user forums. First, these are public forums and confidential data, like serial numbers should never be posted here. Hence I have edited your post. Error 59 means your installation is corrupted and needs to
• Video Pro X

  27 answers, most recent on 11/18/2024

  RE: VPX Feedback Button - Features In Consideration/Planning - Comments
  @browj2 Hi John CB Feedback  - Development listThanks for confirming that there is nothing under development for both Photostory2025 and Movie Studio2025. I guess the Development of the "track order" option only pertains to VPX. Photostory and Movie