• Music Maker

  2 answers, most recent on 6/14/2023

  Program locks up continuosly with no error message!
  I just purchased the Premium package of Music Maker! I have spent 2.5 hours just trying to get the software running after installation. I have downloaded and installed it twice just to be sure it's not a comm problem. I waited a full 30 minutes just
• Photostory

  2 answers, most recent on 12/4/2023

  RE: Magix photostory deluxe 2023.
  @Francois-Maes Hi . . . . How to contact magix by phone to give more details? . . . . There is no telephone support, you can raise a Support ticket, link is at the top of the page and scroll down to the bottom to see the Email Support link. A
• Music Maker

  4 answers, most recent on 8/29/2023

  RE: Change in BPM
  @Former user Hi The BPM option is a program setting so will be in force for all projects, including existing projects. Did you save a project, after making the change, and restart Music Maker before loading another project? HTH John EB I recently
• Movie Edit Now

  One answer, on 4/27/2023

  RE: Convert an MKV file so Magix can work with it
  @Larry-Kamberg Hi . . . . Is there some quick trick within Magix to make this happen . . . . We need more information about the program you are using and the MKV file. Can you clarify which program you are using - ie what is the full name and
• Music Maker

  45 answers, most recent on 5/18/2023

  Music Maker update 31.0.4.50
  Hi all, Music Maker update 31.0.4.50 went live today. Please find below the official patch notes. Changes in patch 31.0.4.50 compared to 31.0.4.35 Crash during smart preview of TAK files fixed Implementation to prevent peakmeter crashes
• MAGIX

  No answers, created on 3/15/2023

  [Closed] Patch for Music Maker | version 31.0.4.50
  Hi all, Music Maker update 31.0.4.50 went live today. Please find below the official patch notes. Changes in patch 31.0.4.50 compared to 31.0.4.35 Crash during smart preview of TAK files fixed Implementation to prevent peakmeter crashes
• Movie Studio

  7 answers, most recent on 2/10/2026

  RE: [Closed] Movie Studio 2023 Premium stiil crash !!!
  @greg-123 Hi and welcome to the forum. We need more information to help diagnose the issue(s) you are having: The specification of your computer system including Windows version and program version, see this topic for what is required and please
• Movie Studio

  26 answers, most recent on 1/27/2024

  RE: An Error occured during Export
  thanks all: let me try to show some shots, explain the Issue, as this came about recently while all worked perfectly fine.   1 each new start up, you can simply go to File-export movie-Mpeg-4, and render empty timeline. the Error processing CPU
• Music Maker

  12 answers, most recent on 6/9/2023

  RE: Music Maker update 31.0.4.35
  ok, where do I begin, first, why is the un-do/back button not working? Any error I make I have to quickly shut down the program to avoid the error becoming permanent, been 2 weeks now. Second, random shut-downs seem to be increasing. Third, will not
• Samplitude

  No answers, created on 3/18/2024

  New update for Samplitude Pro X8 and Pro X8 Suite available 19.1.3.234
  A new update is available for Samplitude Pro X8 and Pro X8 Suite, which can be installed via the auto-update directly in Samplitude IMPORTANT: Requires Windows 10 or 11. Here is an overview of the changes:   Samplitude Pro X8 Suite 19.1.3 Build
• Movie Studio

  10 answers, most recent on 5/8/2024

  RE: Which Movie Studio or Video Pro X version has these features?
  @fbal Hi, Further to what the others said: 3) The direct upload to YT feature was removed from the programs because YT/Google keeps changing their algorithms and after a while, the uploader would not work. In any event, never do this. Always export
• Movie Studio

  2 answers, most recent on 1/22/2023

  Error message on startup
  Error with Movie Studio 2023   The problem is with this file “it is not present in windos10” C:\WINDOWS\SYSTEM32\OpenCL.dll   after I renamed the file to ZZZOpenCL.dll the program was working OK. Also Movie Studio 15 was not starting with the
• Video Pro X

  148 answers, most recent on 4/18/2023

  RE: General discussion on add-ons
  I have to agree a bit that the UI in different editors that support OFX can be different. But Particle Illusion 2023 OFX plugin, while it shows up, I get an error message when trying to open the PI FX Browser. With Boris transitions, black screen in
• SOUND FORGE

  9 answers, most recent on 5/17/2023

  Sound Forge 17?
  In July 17, 2017 I bought Sound Forge Pro 10 (SFP10) for $311.99 to use with my Windows XP to copy my personal Gospel records and cassettes. I then wanted more and started collecting over 200 more Gospel records and cassettes from Thrift Stores,
• Movie Edit Now

  17 answers, most recent on 1/21/2023

  RE: Audio in Movie Edit Pro 2016 Now Messed Up (Since Windows 11 update?)
  That said, I used to edit 4K videos in this program with no trouble, so if THAT'S the problem then there's still a larger error to fix -- however if avoiding 4K video is all it takes to fix the audio, that's fine with me!
• Video Pro X

  173 answers, most recent on 5/13/2026

  RE: Video Pro X16 - New Features and Bug Repairs
  @Can-Dive Hi, I don't speak for Magix. Your suggestion about inverting the way the program works was discussed. If Magix could do it, great. Tell Magix. No more discussion about it here, please. As for me talking about Photo Manager, my question was
• Audio Cleaning Lab

  7 answers, most recent on 4/6/2023

  RE: MAGIX Video Sound Cleaning Lab wont run after install
  @Randall-Olivera Welcome to the Magix user to user forums. Video Sound Cleaning Lab is now rather an old program (It has been somewhat superseded by "Sound Forge Audio Cleaning Lab", currently at version 4) but it should still be able to run on your
• Video Pro X

  25 answers, most recent on 10/24/2024

  RE: Working with GoPro Timelapses
  @Brian-Obvilion Hi . . . . In a nutshell, I need a high quality video format I can create from all these jpg images encoded in yuv442p preserving the original image data as much as possible - that video pro x16 can actually import correctly.  . . .
• Video Pro X

  11 answers, most recent on 6/13/2023

  RE: Video Pro X 15 will not install
  @George-Monaghan Hi We need more information: Computer specification, Windows version and program version, see this topic for what is required and please quote processor and graphics card make/model in full. The amount of free space on the hard
• Music Maker

  4 answers, most recent on 10/3/2023

  RE: Howcome I can't udate my Magix Music Maker 2015 Premium it says corupt
  @Crayyy Welcome to the Magix user to user forums. First, MM 2015 is now a very old product; the latest version is MM 2024, version 32! So, are you trying to patch your version to whichever was its last release, or are you attempting to upgrade to
• Video Pro X

  27 answers, most recent on 11/18/2024

  VPX Feedback Button - Features In Consideration/Planning - Comments
  Hi, In VPX16, there is a new button at the right of the top menu - Feedback. Clicking on this opens the following in the Media Pool MAGIX Hub: You can expand these to see details: The only feedback that you can give is clicking on the thumbs up
• Movie Studio

  14 answers, most recent on 5/6/2023

  RE: Intro/ Outro animations
  @Former user Thanks a lot for your help. . . I have tried to update video codecs to K-Lite Codec Pack Standard 17.5.5 for win 10 64x. . The installation of this pack has found some errors on Codecs to registry, and fixed. After reboot and restart
• ACID

  8 answers, most recent on 9/24/2024

  RE: What is shopprocessgui.exe
  When I used AP, everytime I would close the program, the shipgui error would pop up. Just another annoying reason why I stopped with AP altogether. I am still patiently waiting for magix to let this DAW go and hopefully someone serious taking it
• Movie Studio

  7 answers, most recent on 7/4/2024

  RE: error message
  @derek-brown Hi Derek. Then the problem is probably one of the above as described by @johnebaker. For my money I would say it is a memory problem and not a Windows problem if it is not happening all the time but that is only a guess on my part. The