• Samplitude

  5 answers, most recent on 10/23/2021

  Recording
  I have Music Studio 12 Deluxe. When I start recording the auto scroll stops right away but still records. Then when I say YES to keep recording it will show me what I did. How can I get this to show what its recording in real time? Thanks.
• SOUND FORGE

  15 answers, most recent on 10/22/2021

  RE: Markers showing in Chinese characters in Go To window
  Wow, SF16 already. They're certainly ploughing through the version numbers. Are the improvements big enough to warrant full version numbers? Anyway, thanks for confirming that it's not just on my PC. I'll contact MAGIX and see if they have a decent
• Xara Designer Pro

  3 answers, most recent on 10/16/2021

  RE: Xara Registration
  What happens if you log on to you Magic account and have a look at “My Products”?https://www.magix.com/au/support/my-service-center/Scroll down until you see the version you purchased.Next to the serial number for that product, you should see “Show
• Video Pro X

  28 answers, most recent on 11/15/2021

  RE: Need help to use keyframes for effects in sections of a video object
  @BSMan @browj2 @gambo @johnebaker Hi Bob. You are correct and I am using MEP 2022 which both programs are supposed to have had the same patch fixes , not that I remember a specific fix for key frames being mentioned, nor have I had any problems once
• Video Pro X

  28 answers, most recent on 11/15/2021

  RE: Need help to use keyframes for effects in sections of a video object
  @gambo @BSMan @johnebaker Hi Gambo. The incident where the add key frame button is greyed out mainly occurs with the new size position tool. One way to activate it scroll down to the rotate controls and rotate any of the three controls and then set
• Video Pro X

  28 answers, most recent on 11/15/2021

  RE: Need help to use keyframes for effects in sections of a video object
  @gambo @BSMan @johnebaker Hi Gambo. The incident where the add key frame button is greyed out mainly occurs with the new size position tool. One way to activate it scroll down to the rotate controls and rotate any of the three controls and then set
• Other products

  16 answers, most recent on 6/22/2022

  RE: Sending emails with Magix email account
  @richardspencer007 Searched all over to try and find how to raise a ticket again but can find no way to do it. I refuse to trawl through FAQ's No need to search all over, just scroll to the bottom of each page and click on Ask Support or do what is
• Rescue Your Videotapes!

  2 answers, most recent on 10/12/2021

  RE: "Your computer us too old"
  @Karl-Sanfer Hi Karl and welcome to the user to user forums. Unfortunately Windows 10 is an evolving operating system and one of its updates is probably the cause of the program no longer responding as it once did. Upgrading the product will only
• Music Maker

  157 answers, most recent on 12/30/2025

  RE: Wishlist for the next Music Maker!
  @johnebaker Hi John EB, 30.0.3.39 I tried Ignore and it scrolls through the various patches (files). After going through once, the message window disappears behind MMM screen. Continuing with Ignore, the same things happens, the message disappears,
• ACID

  5 answers, most recent on 10/7/2021

  RE: Stop auto scroll, let the cursor move but not the screen
  when playing hit the left or right cursor key, this moves the edit mark slightly.. it will stop the timeline from scrolling once the playhead reaches the right of the screen. But yeah, you have to do that every time. It'd be nice if the Scroll Lock
• Movie Studio

  29 answers, most recent on 10/30/2021

  RE: Performance Issue after upgrade to 2022
  @johnebaker Hi John. Not sure what you have missed. The original sticky I put up should have led to a whole bunch of Vegas info pages of which one of them I have posted above. Unfortunately the page I link to in itself doesn't have all the info but
• ACID

  5 answers, most recent on 10/7/2021

  Stop auto scroll, let the cursor move but not the screen
  Hi all New to ACID. Looks promising. I have an issue with auto scroll. When I want to amend an audio file perfectly for looping I need to see where I should end the clip. For this purpose I need to be zoomed in really close on to the audio file. But
• ACID

  One answer, on 9/29/2021

  RE: acid pro 10 issues with serial number
  @Zachary-Henkel Maybe the license "broke" by changing the hardware in your computer. I would suggest you go to your customer account at https://www.magix.com/int/support/my-service-center/ and open "My Products". Scroll until Acid Pro 10 and
• Photostory

  26 answers, most recent on 10/8/2021

  RE: Effects not working
  @William-McWhirter @donnie-a Here is the page to raise a ticket. Scroll to the bottom and select create a support request. The more people that do this the faster they will fix it hopefully. Please link to this thread as
• Movie Studio

  8 answers, most recent on 9/23/2021

  RE: Problem transitions Swing 1 and Shutter 1
  @Maciej-Ziegler Hi. To contact Magix via a report 'Ticket'. Go to the top of any page and select the SUPPORT button. Then select Ask Support. Then select Video. and then select Getting smooth playback in your projects. Scroll to bottom of page and
• Xara Designer Pro

  5 answers, most recent on 5/24/2022

  RE: Getting ripped off by Magix/Xara
  @Vaughan-Martin Click on Support at the top of the forum Click on Ask Support Click on your Category, presumably Photo & Design Which Product? Click on Xara Designer Pro Click on Search for other solutions Put in Short Description which is
• Movie Studio

  11 answers, most recent on 9/22/2021

  RE: Version 2022
  @mojoaudioguru However, this page, and subsequent pages are too discombobulated and in precise. No, it's not. It's easy. Click on Support at the top of the forum Click on Ask Support Click on your Category, presumably Video Which Product? Click on
• Music Maker

  6 answers, most recent on 9/14/2021

  RE: no items matching this selection are available for purchase
  @David-Pook Can you make a screenshot of your problem? Here is a screenshot whilst in music maker, and the version is all up to date of course (this is when clicking on the subscription scrolling image that appears)
• Music Maker

  No answers, created on 9/11/2021

  No scroll bar for the soundpools
  Just downloaded Premium 2022. The soundpool used to have a scroll bar so you could get to all the clips in the category. ie 126 drum loops in a certain soundpool I can only see about 8 of them how do you scroll through the list there is no scroll
• ACID

  One answer, on 9/10/2021

  RE: Retrieving a copy of a purchased software
  @CARL-EDWARDS Go to https://www.magix.com/int/support/my-service-center/ and enter your e-mail and password. Then click on "My Products" and scroll down for your version of ACID.
• SOUND FORGE

  6 answers, most recent on 3/28/2025

  RE: Registration error: "The activation code is not valid"
  @some_ty_somewhere Try the following: Go to https://www.magix.com/int/support/my-service-center/  and enter your e-mail and password. Then click on "My Products" and scroll down for your version of Sound Forge. Open the details and deactivate the
• Movie Studio

  8 answers, most recent on 9/10/2021

  RE: Why add extra steps?
  @DarkWestern Hi and welcome to the user to user forums. To be fair, some posts can take some time for a reply to be forthcoming and the program is relatively new. I have no idea how many people have even downloaded it yet, let alone used all of its
• Movie Studio

  3 answers, most recent on 9/8/2021

  RE: adjusting video speed (using the tool) grrrr...
  @mark-perry @mark-perry Hi Mark. Not sure if this is relevant or not to your question as I'm not completely sure of your problem but using the speed adjust tool you can change the speed frame by frame by placing the mouse on the speed slider with a
• Movie Studio

  8 answers, most recent on 9/5/2021

  RE: Export to MP3, after normalizing, nothing happens.
  Hi Azzizzi. As far as I'm aware there is hardware acceleration for the use with making mp3 files which are purely audio with no video content. Can you do a screen grab of you program settings of your Display Options please. It should look similar