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Greetings all, OK I give in. I couldn't get HEIC photos to load into MEP 2022 and I've just noticed that they won't load into MS 2023 (even though the specs says they do) without crashing the program with an "error in ntdll.dl"l (HEVC works OK with

SOUND FORGE

3 answers, most recent on 1/5/2023

Files won't save - saying 'there is no license to use this software'

Hi, would love some help. Sound Forge 13 won't let me save files. It comes up with an error message saying 'there is no license to use this software', but i have been using the program with no problems for 2 years. Any suggestions would be

Photostory

8 answers, most recent on 8/25/2023

Photostory not opening properly (photo explorer)

My computer: Intel(R) Core(TM) i7-4770K CPU @3.5GHZ (it is older, but it still works fine) Installed 16.0 GB RAM 64-Bit OS, x64-based processor Edition Windows 10 HomeVersion 22H2Installed on ‎7/‎28/‎2023OS build 19045.3324Experience

ACID

6 answers, most recent on 10/9/2023

RE: Problems running Acid Pro 11 on Windows 11 Pro on Parallels for Mac

I agree with @SP. I am no longer running an M1 mac, but did for years and tried this Parallels option for Mixcraft on it.... I thought it was "eh" at best... Great in concept, and maybe will be an official validated option some day, but I needed

Music Maker

35 answers, most recent on 9/7/2023

RE: Music Maker update 32.0.1.8

@3DSownz Don't know how to decipher the error data in the reliability monitor You could try copying and pasting it to the forums so that others might see it and, perhaps, be able to offer suggestions about how to resolve the issue. JeffForum

Music Maker

4 answers, most recent on 2/18/2023

MMM 2023 premium kayıtta iken yazılım hatası.

My problem is as follows: I play a life music and record it. Then, through the mastering menu ı choose classical rock. start the mastering. The program runs the mastering and completes it, however it shuts down the magics screen completely before ı

Video Pro X

168 answers, most recent on 6/10/2024

RE: Video Pro X16 - New Features and Bug Repairs

@Can-Dive Hi, I don't speak for Magix. Your suggestion about inverting the way the program works was discussed. If Magix could do it, great. Tell Magix. No more discussion about it here, please. As for me talking about Photo Manager, my question was

Audio Cleaning Lab

7 answers, most recent on 4/6/2023

RE: MAGIX Video Sound Cleaning Lab wont run after install

@Randall-Olivera Hi, I suggest that you ask for your money back right away. Video Sound Cleaning Lab (VSCL) is supposed to be an upgrade from Music Editor 3 which comes with Movie Studio/Video Pro X and Music Maker Plus/Premium; it is not an upgrade

Xara Designer Pro

5 answers, most recent on 4/21/2023

RE: Online content catalogue not working

@STS Hi, Magix responded, and suggested it was my antivirus program that was at fault. Write back to Magix and tell them that that is not true and that they know it. We have been complaining about this for a year. It's a timeout error and it is on

Video Pro X

18 answers, most recent on 6/8/2023

RE: Possible Bug in VPX14 and MMS2023 - Mixer FX and Mastering crashes

@AAProds Hi Al, Thanks for testing. I'm disappointed but relieved that someone else has the same problem. @johnebaker Hi John, Here is the error message: and the log: ----------------------------------------------------------------------MAGIX Video

ACID

265 answers, most recent on 12/20/2025

RE: Feedback on ACID Bugs

I keep getting an error when I close out of AP10. I'll pay more attention next time, but I think it was something related to "store" and "gui"..... I also feel the File Explorer Tab should default open to the main ACID content stored folder each

ACID

27 answers, most recent on 6/22/2024

RE: Acid Pro Updates Info?

Yesterday I downloaded the demo of AP 11, I have AP 7 and AP 10 but I didn't install them on my new laptop I recently bought. And this is Asus TuF Gaming A15 AMD Ryzen 7 7735 HS with Graphics Processor, 32GB, DDR5 Ram, SSD 2TB Adata Legend and

Movie Studio

5 answers, most recent on 2/26/2024

RE: Movie Studio 2024 Platinum Red Line and Audio Shadowing

@RichardDP Hi Richard. If you are using the pre-render function you must clear that first before deleting any files on the timeline as the Pre-render produces a file like a proxy file that will not get deleted. Try going to the project folder and

ACID

265 answers, most recent on 12/20/2025

RE: Feedback on ACID Bugs

@EEtu-Kuja If you hold CTRL and SHIFT and double click on the program icon to open ACID, you should get a small window that allows you to reset the program settings. Maybe this will help with your problem. Hello, thanks for trying to help. I try'd

SOUND FORGE

9 answers, most recent on 1/13/2023

RE: Sound Forge issues

when I open a file it tells me there's an error, What software created the file? Are you opening the file from within SF or clicking the file itself. The file association may not be set right. Confirm or change the associations in "Options>

Music Maker

5 answers, most recent on 2/11/2023

Nothing but frustration

I am having nothing but problems with this program trying to install and run it. The install goes well, everything is successful. When I start the program the first error I get it the following screen shot. After I click ok to that, then the screen

Music Maker

3 answers, most recent on 12/15/2022

RE: Access to ambiguous processes

Hi, yeah, I thought about taking a snapshot when I had the error windows up. However, I just wanted to get the update out of the way so I just ended the processes so music maker could finish installing. The strange thing is, the last 5 updates for

Movie Studio

4 answers, most recent on 11/1/2022

Error code -14

After installing Magix Movie Studio 2023 Platinum, I've started the program, filled out my email and the serial number I've received and got twice a "check" as confirmation. After pressing the button "Activation & register immediately online" I

Video Pro X

25 answers, most recent on 10/24/2024

RE: Working with GoPro Timelapses

@Brian-Obvilion Hi . . . . In a nutshell, I need a high quality video format I can create from all these jpg images encoded in yuv442p preserving the original image data as much as possible - that video pro x16 can actually import correctly. . . .

Movie Studio

7 answers, most recent on 7/4/2024

RE: error message

@derek-brown Hi Derek. Then the problem is probably one of the above as described by @johnebaker. For my money I would say it is a memory problem and not a Windows problem if it is not happening all the time but that is only a guess on my part. The

Music Maker

14 answers, most recent on 1/28/2023

RE: Need To Start Using Music Maker

@Oka Activation Codes are for Magix programs that can be activated offline. Since Music Maker cannot do this it doesn't need to bother you. You can see in the welcome screen in the top right area if you have the premium edition. It can take a minute

Video Pro X

27 answers, most recent on 11/18/2024

VPX Feedback Button - Features In Consideration/Planning - Comments

Hi, In VPX16, there is a new button at the right of the top menu - Feedback. Clicking on this opens the following in the Media Pool MAGIX Hub: You can expand these to see details: The only feedback that you can give is clicking on the thumbs up

Movie Studio

44 answers, most recent on 1/17/2025

RE: Making Blu-rays

@MikaS, @AAProds Hi . . . . other programs that would be worth trying would be TMPGenc Authoring Works DVDFAB Blu-ray creator . . . . I have had both of these programs, TMPGenc is, IMHO, over complex in it mode of operation, and I never had great

Video Pro X

One answer, on 2/17/2023

[Closed] Vegas Pro 18 maximum number of installations exceeded error

Magix account says that i can run Vegas Pro 18 on two computers. I have installed it on exactly two computers. Ever since installing it on the second computer, I cannot open it on the original computer because it says I've exceeded the number of