• Movie Studio

  5 answers, most recent on 2/26/2024

  RE: Movie Studio 2024 Platinum Red Line and Audio Shadowing
  @RichardDP Hi Richard. If you are using the pre-render function you must clear that first before deleting any files on the timeline as the Pre-render produces a file like a proxy file that will not get deleted. Try going to the project folder and
• Movie Studio

  6 answers, most recent on 1/2/2023

  RE: wajy can't I get technical support from MAGIX??????
  I don't see an app mgr. anymore just 2023 suite and travel maps In desperation I uninstalled and reinstalled a few times. last time was with revo uninstaller. Still got the same error each fresh install since beginning. the program never opened, it
• Audio Cleaning Lab

  3 answers, most recent on 12/30/2022

  RE: Installation failed
  Now there are error when i try to clean or lunch the program. I get this: Import for file type 101 is not possible!Error While Writing Noise Sample File! The plug-in does not work at is should. I guest it is Windows or the Anti-Virus protections
• Photostory

  2 answers, most recent on 5/3/2023

  RE: how to re-register PhotoStory Deluxe
  @Paul-Austin4019 Hi You will see I have modified the title of this topic to remove the serial number. Please do not post serial numbers, order numbers, email address or othe confidential/personal nature in the forum. This is a public forum not Magix
• Video Pro X

  25 answers, most recent on 8/10/2024

  RE: No Hardware Encoding 9:16 ONLY!
  @CubeAce, @Gid, @AAProds Hi everyone Using: VPX16 all combinations in Device options for UHD 630, RTX 2060, both on PC and laptop Al's and some of my video files Default MP4 h.264 1080x1920 25fps export preset hardware acceleration is used on the
• Music Maker

  3 answers, most recent on 12/15/2022

  Access to ambiguous processes
  Why Does Magix Music Maker need access to processes that are not involved with Magix? I've received an update for Magix Music Maker. As I was updating the softtware, the program spit out errors telling me it cannot install due to certain processes.
• Photostory

  53 answers, most recent on 4/2/2024

  RE: Photostory Deluxe Won't Burn DVD: mda reports DVD creation error: 8400
  @ann-hesselsweet Hi . . . . verbatim bd-r 25 GB 16X speed . . . . I use these too, never had an issue with them. I would suggest you get one or two rewritable BD-RE discs for initial burns, this will save you wasting discs. See my method I posted
• ACID

  6 answers, most recent on 10/9/2023

  RE: Problems running Acid Pro 11 on Windows 11 Pro on Parallels for Mac
  I agree with @SP.  I am no longer running an M1 mac, but did for years and tried this Parallels option for Mixcraft on it.... I thought it was "eh" at best... Great in concept, and maybe will be an official validated option some day, but I needed
• Music Maker

  10 answers, most recent on 1/10/2023

  ERROR INSTRUMENT
  I got an error that prevents me from playing and composing music. All the contents of the instrument cluster stopped working for me. They do not work in such a way that the volume automatically drops to the minimum by itself. It's like the program
• Movie Studio

  One answer, on 3/30/2023

  RE: I have a problem . I have opened movie studio and then pops up this er
  @Martin-Valenta Hi We need more information to help diagnose the issue(s) you are having: The specification of your computer system including Windows version and program version, see this topic for what is required and please quote processor and
• Photostory

  8 answers, most recent on 8/25/2023

  Photostory not opening properly (photo explorer)
  My computer: Intel(R) Core(TM) i7-4770K CPU @3.5GHZ (it is older, but it still works fine) Installed 16.0 GB RAM 64-Bit OS, x64-based processor Edition    Windows 10 HomeVersion    22H2Installed on    ‎7/‎28/‎2023OS build    19045.3324Experience  
• ACID

  27 answers, most recent on 6/22/2024

  RE: Acid Pro Updates Info?
  Yesterday I downloaded the demo of AP 11, I have AP 7 and AP 10 but I didn't install them on my new laptop I recently bought. And this is Asus TuF Gaming A15 AMD Ryzen 7 7735 HS with Graphics Processor, 32GB, DDR5 Ram, SSD 2TB Adata Legend and
• Off topic

  One answer, on 3/18/2023

  RE: Humble Bundle
  @Chris-Kirby Welcome to the Magix user to user forums. Unfortunately the error "message" you show is not at all helpful, is it? That is not your fault, clearly. However, what Magix program(s) are you trying to download/install? There have been a
• Movie Studio

  8 answers, most recent on 12/23/2022

  RE: Magix Video Deluxe 2013 Plus vs Windows 11
  @Pawe-Faracik Hi The error message suggests: You are trying to run the Setup program ie the program is not yet installed  The account you are using on the PC does not have the necessary privileges to run the program. Right click the shortcut you
• Movie Studio

  8 answers, most recent on 12/11/2022

  RE: any idea what this is all about?? PLEASE HELP!
  Also says Internal DSP error: Effect "echo" will be ignored?? warning comes up soon as I open program, my mp3 files will upload but sound very weird!
• Music Maker

  35 answers, most recent on 9/7/2023

  RE: Music Maker update 32.0.1.8
  @3DSownz Don't know how to decipher the error data in the reliability monitor You could try copying and pasting it to the forums so that others might see it and, perhaps, be able to offer suggestions about how to resolve the issue. JeffForum
• Video Pro X

  80 answers, most recent on 6/3/2023

  RE: Video Pro X and Vegas Pro exports
  @Former user Hi Gid . . . . they are completely different programs & Vegas has many more features, although I'm sure you'll get a comment firmly defending VPX . . . . This difference was made given the context of the topic where the comparison
• Other products

  One answer, on 3/4/2023

  RE: FaceId
  Hi I have had this on occasion and found that leaving the program running without doing anything for 10 - 15 mins, then closing it then restarting the computer the issue has gone. If the error repeats, I would suggest you raise a Support ticket -
• Photostory

  2 answers, most recent on 1/23/2024

  RE: on a Mac?
  @Jeanne-Tifft Hi In addition to @SP.'s comment, which I agree with, the only way you could run Photostory on a MAC is using software such as Parallels with Windows installed, however this may result in more issues then you are having with the PC and
• Photostory

  17 answers, most recent on 12/9/2022

  RE: how to reload deluxe2023 on new laptop
  @RONALD-STEVENS PLEASE DON'T POST ALL IN CAPITALS! IT'S CONSIDERED THE FORUM EQUIVALENT OF SHOUTING!! I think the error message you quote has itself an error! Please give us a screenshot of it, or at least the full wording. "Deleting" any program
• Samplitude

  8 answers, most recent on 1/10/2023

  Samplitude crashing with error code at random
  Over the last few days Samplitude has been crashing seemingly at random, whether it be while editing preferences, playing through a session, sometimes early in audio playback, sometimes only after playing through several times. At first I thought
• Samplitude

  One answer, on 2/7/2023

  Helix Native crashes Samplitude Pro X3 when opening project
  I am currently using Samplitude Pro X3 Suite and I am able to add the Helix Native plugin and it functions seemingly flawlessly. However, if I save the project, and attempt to reload the project, Samplitude crashes when trying to reload the plugin
• Other products

  One answer, on 2/19/2023

  [Closed] "Serial number already registerred"
  I purchased Sony Vegas Pro 20 recently and registered it on my laptop, but I just had my desktop upgraded and while I should still have one registration left to activate on a new device, when I try to register on the desktop I get the error "This
• Music Maker

  One answer, on 1/2/2023

  Ned Help
  The loops sound horribly bad, chop and hold, after a while the program shuts down with an error report. have reinstalled several times and upgraded etc. The computer I use is a gaming computer Acer Nitro 5 with 16gb ram and I5 Core so what to