• Movie Studio

  One answer, on 12/4/2022

  Error code -24?
  Hello,I have just installed Movie Studio Platinum 2023. I installed the program from the DVD, and I am running the latest version of Windows 11. Upon trying to open one of my old Movie Studio 15 projects, I got a message that I had to download the
• Video Pro X

  27 answers, most recent on 11/18/2024

  RE: VPX Feedback Button - Features In Consideration/Planning - Comments
  @browj2 Hi John CB Feedback  - Development listThanks for confirming that there is nothing under development for both Photostory2025 and Movie Studio2025. I guess the Development of the "track order" option only pertains to VPX. Photostory and Movie
• Video Pro X

  One answer, on 2/17/2023

  [Closed] Vegas Pro 18 maximum number of installations exceeded error
  Magix account says that i can run Vegas Pro 18 on two computers. I have installed it on exactly two computers. Ever since installing it on the second computer, I cannot open it on the original computer because it says I've exceeded the number of
• Video Pro X

  18 answers, most recent on 6/8/2023

  RE: Possible Bug in VPX14 and MMS2023 - Mixer FX and Mastering crashes
  @AAProds Hi Al, Thanks for testing. I'm disappointed but relieved that someone else has the same problem. @johnebaker Hi John, Here is the error message: and the log: ----------------------------------------------------------------------MAGIX Video
• Music Maker

  35 answers, most recent on 9/7/2023

  RE: Music Maker update 32.0.1.8
  @3DSownz Don't know how to decipher the error data in the reliability monitor You could try copying and pasting it to the forums so that others might see it and, perhaps, be able to offer suggestions about how to resolve the issue. JeffForum
• ACID

  265 answers, most recent on 12/20/2025

  RE: Feedback on ACID Bugs
  I keep getting an error when I close out of AP10. I'll pay more attention next time, but I think it was something related to "store" and "gui"..... I also feel the File Explorer Tab should default open to the main ACID content stored folder each
• Samplitude

  No answers, created on 3/18/2024

  New update for Samplitude Pro X8 and Pro X8 Suite available 19.1.3.234
  A new update is available for Samplitude Pro X8 and Pro X8 Suite, which can be installed via the auto-update directly in Samplitude IMPORTANT: Requires Windows 10 or 11. Here is an overview of the changes:   Samplitude Pro X8 Suite 19.1.3 Build
• ACID

  6 answers, most recent on 10/9/2023

  RE: Problems running Acid Pro 11 on Windows 11 Pro on Parallels for Mac
  I agree with @SP.  I am no longer running an M1 mac, but did for years and tried this Parallels option for Mixcraft on it.... I thought it was "eh" at best... Great in concept, and maybe will be an official validated option some day, but I needed
• ACID

  11 answers, most recent on 10/2/2022

  RE: "Acid Pro 10.0 has stopped working" error on startup
  @Alan-Pitt Hi . . . . I can install Acid multiple times over without issue but it's actually opening the programme once installed. It works fine but then the -1 error message appears once the software has been closed and an attempt is made to open
• Other products

  2 answers, most recent on 9/1/2022

  Unable to uninstall Movie Edit Pro 17 Plus
  I tried several ways to uninstall Edit Pro 17 Plus from an ASUS stereoscopic 3D laptop running Windows 7. The program appears on the Control Panel (Programs and Features), but cannot be deleted. Error message: "Local package not found for
• Movie Studio

  10 answers, most recent on 5/8/2024

  RE: Which Movie Studio or Video Pro X version has these features?
  @fbal Hi, Further to what the others said: 3) The direct upload to YT feature was removed from the programs because YT/Google keeps changing their algorithms and after a while, the uploader would not work. In any event, never do this. Always export
• Music Maker

  One answer, on 10/29/2022

  Music Maker not showing in products
  I have Magix Music maker but it is not showing in my products. I tried to register it on website but it states product is already registered. I tried to Activate it in the Magix program but entered the wrong email address and now that option says
• Audio Cleaning Lab

  11 answers, most recent on 11/29/2022

  RE: Will not launch - stuck on splash screen.
  @John - good idea. I checked, but no errors today when attempting to run (still hanging). I did have this failure yesterday - "DescriptionThe program MxUpdater_rel_u_dynCRT_x64_vc16.exe version 3.3.0.0 stopped interacting with Windows and was
• ACID

  27 answers, most recent on 6/22/2024

  RE: Acid Pro Updates Info?
  Yesterday I downloaded the demo of AP 11, I have AP 7 and AP 10 but I didn't install them on my new laptop I recently bought. And this is Asus TuF Gaming A15 AMD Ryzen 7 7735 HS with Graphics Processor, 32GB, DDR5 Ram, SSD 2TB Adata Legend and
• Movie Studio

  19 answers, most recent on 4/25/2023

  RE: mpeg-4 codec activation code incorrect
  Hi Thanks for the MediaInfo data, what was the original video file that required using WinX HD Video Converter, if you still have the file a MediaInfo analysis of it would help. Is this the file that was giving the initial activation code is
• Music Maker

  22 answers, most recent on 11/14/2022

  RE: Trying to log on to the Magix Store from within Magix Music Maker 23
  Magix Installation manager message:- An error occured during communication. Please check you internet connection .... and so on. Please check cables , modem etc.....etc There doesnt appear to be anything wrong with my internet connection. I can
• Other products

  32 answers, most recent on 4/27/2024

  RE: Independance
  No it makes no difference, i also changed the security permissions to all for all entries, makes no difference. When i search for the files from independence it keeps going to the documents directory but the actual file are in the programs
• Off topic

  5 answers, most recent on 1/6/2023

  Magix's Update Notifier - has proven to be buggy!?! - a pain in the -
  Two error windows kept popping up every time I turned this laptop on: 1. ) https : // services2.simlitec.com/autoupdate/api?program-mx_netsync&program_version=3.0.0.63&program_language=... ( x ) ( i )  Host services2.simlitec.com not
• Video Pro X

  168 answers, most recent on 6/10/2024

  RE: Video Pro X16 - New Features and Bug Repairs
  @Can-Dive Hi, I don't speak for Magix. Your suggestion about inverting the way the program works was discussed. If Magix could do it, great. Tell Magix. No more discussion about it here, please. As for me talking about Photo Manager, my question was
• ACID

  11 answers, most recent on 1/23/2023

  RE: Acid Pro 10 Pro file location issues
  @johnebaker, I have a Magix video deluxe Steam version - that's it. Maybe there are shared lib between Magix application that I can understand - but there is no single place to describe where the user shall find them - to get your loop download (I
• Movie Studio

  5 answers, most recent on 2/26/2024

  RE: Movie Studio 2024 Platinum Red Line and Audio Shadowing
  @RichardDP Hi Richard. If you are using the pre-render function you must clear that first before deleting any files on the timeline as the Pre-render produces a file like a proxy file that will not get deleted. Try going to the project folder and
• ACID

  6 answers, most recent on 12/28/2022

  RE: Error While installing ACIS PRO 11
  @Steven-Magyar Hi The error message is typical of your antivirus program Realtime/Folder/Ransomware protection feature blocking the install, or if you are running Windows 11, Windows settings, Apps, Advanced Apps settings, Choose where to get apps
• Movie Studio

  4 answers, most recent on 10/13/2022

  RE: "Failed to launch help"
  @emmers Jeff. Thanks for the prompt reply! I was ale to open the help screen by the method you proposed, but then I was also able to do this from within the program. Go figure! If it happens again I'll try and identify the conditions that generate
• Video Pro X

  4 answers, most recent on 9/8/2023

  RE: why I can't install Video Pro X 14
  @jy-w That's the download manager which will download the software. So, does no window appear if you start the software or does the download stay at 0%? If the download doesn't start it is definitely blocked by Windows Defender or a firewall or