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  • ACID
    6 answers, most recent on 10/9/2023
    RE: Problems running Acid Pro 11 on Windows 11 Pro on Parallels for Mac
    I agree with @SP.  I am no longer running an M1 mac, but did for years and tried this Parallels option for Mixcraft on it.... I thought it was "eh" at best... Great in concept, and maybe will be an official validated option some day, but I needed
  • Music Maker
    2 answers, most recent on 6/14/2023
    Program locks up continuosly with no error message!
    I just purchased the Premium package of Music Maker! I have spent 2.5 hours just trying to get the software running after installation. I have downloaded and installed it twice just to be sure it's not a comm problem. I waited a full 30 minutes just
  • Music Maker
    17 answers, most recent on 4/29/2023
    RE: Music Maker 23 update 31.0.4.50
    @JOHN-IVE Hi This sounds like the VST scan has found an error - I have had this occur several times, the problem is you cannot see all the error message pane because it is hidden by the splash screen - you should be able to see the left/right edges
  • SOUND FORGE
    28 answers, most recent on 1/27/2025
    RE: INSTALLING LEGACY PLUG-INS
    Hi, SP, just keeping you updated. It's horrible. Hey, I also noticed a post from someone else on installation issues with Sound Forge 16 and Acid Pro in the forums. Back to my situation, Unbelievable. Still waiting for an email response from Magix,
  • Video Pro X
    8 answers, most recent on 5/1/2023
    Magix stopes with the error messaged: Error in Module OpenCL.dll
    Hi After changing the MB/i7-13700 (using W10a) I have reinstalled Magix Video Editor Pro 2023 including add-ons. At startup Magix requests registration, a confirmation Window opens and startup continues.However, before opening the project window it
  • ACID
    27 answers, most recent on 6/22/2024
    RE: Acid Pro Updates Info?
    Yesterday I downloaded the demo of AP 11, I have AP 7 and AP 10 but I didn't install them on my new laptop I recently bought. And this is Asus TuF Gaming A15 AMD Ryzen 7 7735 HS with Graphics Processor, 32GB, DDR5 Ram, SSD 2TB Adata Legend and
  • ACID
    One answer, on 2/25/2023
    Error re-installing Acid 9.0
    I was getting an error when trying to open Acid 9.0 on my Windows PC. I un-installed the program and tried to re-install it but I keep getting this error. Any thoughts on what is going on and how to fix it?
  • Movie Studio
    10 answers, most recent on 3/19/2023
    imported mp4 video plays sound but no video
    I just upgraded to MS 2023 Platinum. I imported some mp4 files to the timeline. When I tried to play the files there was no video, only audio. When I tried to press stop the program freezes. I have to end the program through control alt delete. My
  • Movie Studio
    One answer, on 3/11/2023
    Error code: -24
    Hello.  I have a problem with Movie Studio 2023 Platinum. I import a video file in MPEG-4 format into the program and I get the following message: The program needs access to a file with MPEG-4-Codec. For copyrightreasons, activation is required.
  • Photostory
    8 answers, most recent on 8/25/2023
    Photostory not opening properly (photo explorer)
    My computer: Intel(R) Core(TM) i7-4770K CPU @3.5GHZ (it is older, but it still works fine) Installed 16.0 GB RAM 64-Bit OS, x64-based processor Edition    Windows 10 HomeVersion    22H2Installed on    ‎7/‎28/‎2023OS build    19045.3324Experience  
  • Photostory
    2 answers, most recent on 3/20/2023
    RE: HostNotFoundError due to simplitec.com AutoUpdate
    @PJPycroft, @albeber Hi The error message is coming for the Magix Cloud Import feature it cannot be started, it is probably blocked by the PC's Antivirus program. You can uninstall the program which will appear in Apps, Installed Apps in the Windows
  • Music Maker
    35 answers, most recent on 9/7/2023
    RE: Music Maker update 32.0.1.8
    @3DSownz Don't know how to decipher the error data in the reliability monitor You could try copying and pasting it to the forums so that others might see it and, perhaps, be able to offer suggestions about how to resolve the issue. JeffForum
  • Movie Studio
    4 answers, most recent on 4/29/2023
    RE: Help Please Movie Studio 2023 Suit Crash on Startup
    Hi Jim, and welcome to the user to user forums. You missed out the important part. Error in module "Elements OFX" Which seems to be the problem and is a third party effect. We need to know your complete computer specs including processor make and
  • Music Maker
    12 answers, most recent on 6/9/2023
    RE: Music Maker update 31.0.4.35
    ok, where do I begin, first, why is the un-do/back button not working? Any error I make I have to quickly shut down the program to avoid the error becoming permanent, been 2 weeks now. Second, random shut-downs seem to be increasing. Third, will not
  • Video Pro X
    11 answers, most recent on 6/13/2023
    RE: Video Pro X 15 will not install
    @George-Monaghan Hi We need more information: Computer specification, Windows version and program version, see this topic for what is required and please quote processor and graphics card make/model in full. The amount of free space on the hard
  • Video Pro X
    4 answers, most recent on 9/8/2023
    RE: why I can't install Video Pro X 14
    @jy-w That's the download manager which will download the software. So, does no window appear if you start the software or does the download stay at 0%? If the download doesn't start it is definitely blocked by Windows Defender or a firewall or
  • Music Maker
    5 answers, most recent on 2/14/2023
    RE: [Closed] error loading x64 drive. did you forget to reboot?
    My Music STUDIO 12 Deluxe is not working with widows 11 MAGIIX Program DVD-ROM + Auto JamSession templates Error message: error loading x64 drive . did you forget to reboot Please suggest a solution Thank you
  • Movie Edit Now
    One answer, on 4/27/2023
    RE: Convert an MKV file so Magix can work with it
    @Larry-Kamberg Hi . . . . Is there some quick trick within Magix to make this happen . . . . We need more information about the program you are using and the MKV file. Can you clarify which program you are using - ie what is the full name and
  • SOUND FORGE
    One answer, on 1/31/2023
    Error: when trying to record
    Every time I Hit the Record Monitor or record, it states device not found. I Have reinstalled program still same Error.
  • ACID
    27 answers, most recent on 6/22/2024
    RE: Acid Pro Updates Info?
    Yesterday I downloaded the demo of AP 11, I have AP 7 and AP 10 but I didn't install them on my new laptop I recently bought. And this is Asus TuF Gaming A15 AMD Ryzen 7 7735 HS with Graphics Processor, 32GB, DDR5 Ram, SSD 2TB Adata Legend and
  • SOUND FORGE
    9 answers, most recent on 5/17/2023
    Sound Forge 17?
    In July 17, 2017 I bought Sound Forge Pro 10 (SFP10) for $311.99 to use with my Windows XP to copy my personal Gospel records and cassettes. I then wanted more and started collecting over 200 more Gospel records and cassettes from Thrift Stores,
  • Video Pro X
    58 answers, most recent on 9/12/2024
    RE: [Closed] VPX/MMS update schedule
    @Can-Dive Hi, Take a look at the patch for Samplitude Pro X. It contains new features, improved features and bug fixes. Samplitude gets a lot of attention, VPX, seemingly none. @Reyfox You mentioned the Smartsound plugin. I have it for Pinnacle.
  • Music Maker
    12 answers, most recent on 9/11/2023
    No sound from Midi keyboard; ASIO driver not working
    Hello everyone. I just got Music Maker 2024, and straight away I've run into issues with the Midi keyboard that I hope someone here might have an answer to? The keyboard doesn't make any sound, and neither does the playback when I record notes off
  • Other products
    3 answers, most recent on 3/9/2023
    RE: OXA Error
    @Mervyn-Czarnecki Hi In addition to @emmrecs comment and assuming that the system scan did not find any errors or fixed them and you restarted the computer - not shutdown, power up - the Error 0xA: ....... generally means that there is an issue with
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