• ACID

  258 answers, most recent on 9/12/2025

  RE: Feedback on ACID Bugs
  I keep getting an error when I close out of AP10. I'll pay more attention next time, but I think it was something related to "store" and "gui"..... I also feel the File Explorer Tab should default open to the main ACID content stored folder each
• Photostory

  8 answers, most recent on 8/25/2023

  Photostory not opening properly (photo explorer)
  My computer: Intel(R) Core(TM) i7-4770K CPU @3.5GHZ (it is older, but it still works fine) Installed 16.0 GB RAM 64-Bit OS, x64-based processor Edition    Windows 10 HomeVersion    22H2Installed on    ‎7/‎28/‎2023OS build    19045.3324Experience  
• Music Maker

  35 answers, most recent on 9/7/2023

  RE: Music Maker update 32.0.1.8
  @3DSownz Don't know how to decipher the error data in the reliability monitor You could try copying and pasting it to the forums so that others might see it and, perhaps, be able to offer suggestions about how to resolve the issue. JeffForum
• ACID

  11 answers, most recent on 1/23/2023

  RE: Acid Pro 10 Pro file location issues
  @johnebaker, I have a Magix video deluxe Steam version - that's it. Maybe there are shared lib between Magix application that I can understand - but there is no single place to describe where the user shall find them - to get your loop download (I
• Music Maker

  22 answers, most recent on 11/14/2022

  Trying to log on to the Magix Store from within Magix Music Maker 23
  This program just wont let me log on to the magix store. My purchased program is registered but I cant even activate it because the sign in tab is inoperable. So despite paying for the program you can only access the free version. I am using windows
• ACID

  6 answers, most recent on 12/28/2022

  RE: Error While installing ACIS PRO 11
  @Steven-Magyar Hi The error message is typical of your antivirus program Realtime/Folder/Ransomware protection feature blocking the install, or if you are running Windows 11, Windows settings, Apps, Advanced Apps settings, Choose where to get apps
• Movie Studio

  19 answers, most recent on 4/25/2023

  RE: mpeg-4 codec activation code incorrect
  Hi Thanks for the MediaInfo data, what was the original video file that required using WinX HD Video Converter, if you still have the file a MediaInfo analysis of it would help. Is this the file that was giving the initial activation code is
• ACID

  6 answers, most recent on 10/9/2023

  RE: Problems running Acid Pro 11 on Windows 11 Pro on Parallels for Mac
  I agree with @SP.  I am no longer running an M1 mac, but did for years and tried this Parallels option for Mixcraft on it.... I thought it was "eh" at best... Great in concept, and maybe will be an official validated option some day, but I needed
• Movie Studio

  4 answers, most recent on 8/8/2022

  Program full of errors
  Program is full of errors and will not work on my computer. This is Movie Studio 2022 Platinum. Can't edit video. Clips will not stay as I move to make next clip. Pulled up the main folder and it showed red x's next to all of the sub folders. Can't
• SOUND FORGE

  2 answers, most recent on 8/1/2022

  Activate after reinstalling PC (error -24)
  I get error 24 when trying to activate Sound Forge after reinstalled my computer and the program. I have the order with product ID and my e-mail correct but cannot go ahead and complete. What to do?
• ACID

  One answer, on 11/3/2022

  Lack of Customer Service. I am extremely disappointed
  I made an error on email address when i first tried to register the "Voucher Code" and have not received my item serial number to activate my program. I am unable to use it. I bought it from Amazon and plan to make a complain and request a refund.
• Samplitude

  No answers, created on 3/18/2024

  New update for Samplitude Pro X8 and Pro X8 Suite available 19.1.3.234
  A new update is available for Samplitude Pro X8 and Pro X8 Suite, which can be installed via the auto-update directly in Samplitude IMPORTANT: Requires Windows 10 or 11. Here is an overview of the changes:   Samplitude Pro X8 Suite 19.1.3 Build
• Photostory

  No answers, created on 7/20/2022

  Photostory Deluxe 2022 Installation error
  After downloading and initiating the installation program, the attached error pops up.
• Video Pro X

  3 answers, most recent on 11/14/2022

  Export project to a different computer
  Hello, I have built a project with Magix Video Premium, which includes more than one hundred components including videos, music, voice overs etc. I want to edit it with a different computer using Magix Video Premium as well, but after copying the
• Movie Studio

  64 answers, most recent on 11/3/2022

  RE: Anyone uploading the 2023 Movie Studio ?
  @AAProds Hi Andy, Good one! @CubeAce @me_again Hi, For anyone who upgrades, could you please check that Magix has done the same corrections as for VPX indicated below? Fixed: Bugs with effects based on size/position/rotation, including: Title
• Movie Studio

  2 answers, most recent on 10/24/2022

  Unable to open Movie Studio 2023
  I have downloaded and paid for Magix Movie Studio 2023 Platinum as my MS16.0 Platinum was freezing and wouldn't complete an update. When launching the program I receive and error message "The procedure entry point Create DXGIFactory 2 could not be
• Video Pro X

  27 answers, most recent on 11/18/2024

  RE: VPX Feedback Button - Features In Consideration/Planning - Comments
  @browj2 Hi John CB Feedback  - Development listThanks for confirming that there is nothing under development for both Photostory2025 and Movie Studio2025. I guess the Development of the "track order" option only pertains to VPX. Photostory and Movie
• ACID

  27 answers, most recent on 6/22/2024

  RE: Acid Pro Updates Info?
  Yesterday I downloaded the demo of AP 11, I have AP 7 and AP 10 but I didn't install them on my new laptop I recently bought. And this is Asus TuF Gaming A15 AMD Ryzen 7 7735 HS with Graphics Processor, 32GB, DDR5 Ram, SSD 2TB Adata Legend and
• Movie Studio

  38 answers, most recent on 12/14/2022

  RE: Program crashes and closes when I try to play a video
  Thank-you for your reply's and yes Cube Ace I do use Films and Tv, so as it turned out there was yet another Windows update that I just finishing installing, and funny enough I can now view the video clips, but today I did get an error messages and
• Movie Studio

  10 answers, most recent on 5/8/2024

  RE: Which Movie Studio or Video Pro X version has these features?
  @fbal Hi, Further to what the others said: 3) The direct upload to YT feature was removed from the programs because YT/Google keeps changing their algorithms and after a while, the uploader would not work. In any event, never do this. Always export
• Web Designer

  6 answers, most recent on 7/29/2022

  RE: Failed to read XAR file (Failed to handle record 11252 4331)
  Thanks John - I was able to open up the site using one of the backup however, after a few minutes of recreating what I lost ...... I received the following 3 error messages 1) Internal program error 2475.k.fi.al Shortly after that 2) Access
• SOUND FORGE

  One answer, on 11/24/2022

  RE: installation
  hi @David-Drysdale....welcome to the forums. this is most likely an error which means that you need to enable an older version of Microsoft .Net framework to your computer. You can check this by going to your windows file explorer and clicking
• Other products

  4 answers, most recent on 10/21/2022

  RE: Error code 80000000
  I am getting the same error code while using the program's option to Optimize Database. Device    HP Spectre x360 16" 2-in-1Processor    12th Gen Intel(R) Core(TM) i7-12700H   2.30 GHzInstalled RAM    16.0 GB (15.7 GB usable)System type    64-bit
• Video Pro X

  11 answers, most recent on 6/13/2023

  RE: Video Pro X 15 will not install
  @George-Monaghan Hi . . . . downloader programme straight from the email receipt . . . . Download and install the trial version, if that installs correctly, activate the program with your serial number from the email. HTH John EBForum