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  • Music Maker
    4 answers, most recent on 10/3/2023
    RE: Howcome I can't udate my Magix Music Maker 2015 Premium it says corupt
    @Crayyy Welcome to the Magix user to user forums. First, MM 2015 is now a very old product; the latest version is MM 2024, version 32! So, are you trying to patch your version to whichever was its last release, or are you attempting to upgrade to
  • Music Maker
    2 answers, most recent on 6/14/2023
    Program locks up continuosly with no error message!
    I just purchased the Premium package of Music Maker! I have spent 2.5 hours just trying to get the software running after installation. I have downloaded and installed it twice just to be sure it's not a comm problem. I waited a full 30 minutes just
  • Web Designer
    5 answers, most recent on 4/21/2023
    RE: 504 | jsonflders.php | 20230123:1833
    @Alessandro-Lino Hi This error usually occurs when the servers Online Catalog cannot respond to the request from the program. As I write the Online Catalog is online. John EBForum Moderator
  • Other products
    3 answers, most recent on 3/9/2023
    RE: OXA Error
    @Mervyn-Czarnecki Hi In addition to @emmrecs comment and assuming that the system scan did not find any errors or fixed them and you restarted the computer - not shutdown, power up - the Error 0xA: ....... generally means that there is an issue with
  • Movie Studio
    4 answers, most recent on 4/29/2023
    RE: Help Please Movie Studio 2023 Suit Crash on Startup
    Hi Jim, and welcome to the user to user forums. You missed out the important part. Error in module "Elements OFX" Which seems to be the problem and is a third party effect. We need to know your complete computer specs including processor make and
  • Photostory
    2 answers, most recent on 1/23/2024
    RE: on a Mac?
    @Jeanne-Tifft Hi In addition to @SP.'s comment, which I agree with, the only way you could run Photostory on a MAC is using software such as Parallels with Windows installed, however this may result in more issues then you are having with the PC and
  • Other products
    2 answers, most recent on 2/3/2023
    Photo Manager Deluxe 17 error when trying to tag people
    When I select "tag people in photos" under edit/find similar photos, I get the message : Runtime Error!Program: ...(x86)\MAGIX\Photo Manager Deluxe\17\PhotoManager_dtx.exe abnormal program termination. When I click ok, I get the message, "You
  • ACID
    6 answers, most recent on 10/9/2023
    RE: Problems running Acid Pro 11 on Windows 11 Pro on Parallels for Mac
    I agree with @SP.  I am no longer running an M1 mac, but did for years and tried this Parallels option for Mixcraft on it.... I thought it was "eh" at best... Great in concept, and maybe will be an official validated option some day, but I needed
  • ACID
    27 answers, most recent on 6/22/2024
    RE: Acid Pro Updates Info?
    Yesterday I downloaded the demo of AP 11, I have AP 7 and AP 10 but I didn't install them on my new laptop I recently bought. And this is Asus TuF Gaming A15 AMD Ryzen 7 7735 HS with Graphics Processor, 32GB, DDR5 Ram, SSD 2TB Adata Legend and
  • SOUND FORGE
    2 answers, most recent on 2/1/2023
    RE: I'm getting Error Code -59
    @James-Drake Hi Error code -59 means the program folder may be damaged - see this support article for potential fixes. HTH John EBForum Moderator
  • Movie Edit Now
    One answer, on 4/27/2023
    RE: Convert an MKV file so Magix can work with it
    @Larry-Kamberg Hi . . . . Is there some quick trick within Magix to make this happen . . . . We need more information about the program you are using and the MKV file. Can you clarify which program you are using - ie what is the full name and
  • Video Pro X
    148 answers, most recent on 4/18/2023
    RE: General discussion on add-ons
    Hi. It happened for a long period (months) but is now working with VPX 14. I have not had a crash with MEP 2022 recently so I don't know about that program. I tend to get more crashes when the program is trying to access more than 32 GBs of ram. I
  • Audio Cleaning Lab
    14 answers, most recent on 3/3/2023
    RE: Import for file type 101 is not possible!
    @browj2Thanks for your help. I really like these programs, which is why it's so annoying the errors persist.The company charges enough it should fix these things. Different if it were really cheap software, but the price tags are heavy.Anyway,
  • Video Pro X
    11 answers, most recent on 6/13/2023
    RE: Video Pro X 15 will not install
    @George-Monaghan Hi We need more information: Computer specification, Windows version and program version, see this topic for what is required and please quote processor and graphics card make/model in full. The amount of free space on the hard
  • Photostory
    8 answers, most recent on 8/25/2023
    Photostory not opening properly (photo explorer)
    My computer: Intel(R) Core(TM) i7-4770K CPU @3.5GHZ (it is older, but it still works fine) Installed 16.0 GB RAM 64-Bit OS, x64-based processor Edition    Windows 10 HomeVersion    22H2Installed on    ‎7/‎28/‎2023OS build    19045.3324Experience  
  • SOUND FORGE
    9 answers, most recent on 5/17/2023
    Sound Forge 17?
    In July 17, 2017 I bought Sound Forge Pro 10 (SFP10) for $311.99 to use with my Windows XP to copy my personal Gospel records and cassettes. I then wanted more and started collecting over 200 more Gospel records and cassettes from Thrift Stores,
  • Music Maker
    35 answers, most recent on 9/7/2023
    RE: Music Maker update 32.0.1.8
    @3DSownz Don't know how to decipher the error data in the reliability monitor You could try copying and pasting it to the forums so that others might see it and, perhaps, be able to offer suggestions about how to resolve the issue. JeffForum
  • Movie Studio
    2 answers, most recent on 3/6/2023
    RE: wont upload video
    @Jeff-Bulla Hi Your post lacks details which we need to help you. Which program - use the full name and edition; and the version number as found under Help, About. Where are you trying to upload to and, if you get an error message, what is the full
  • Video Pro X
    4 answers, most recent on 9/8/2023
    RE: why I can't install Video Pro X 14
    @jy-w That's the download manager which will download the software. So, does no window appear if you start the software or does the download stay at 0%? If the download doesn't start it is definitely blocked by Windows Defender or a firewall or
  • Movie Studio
    14 answers, most recent on 5/6/2023
    RE: Intro/ Outro animations
    @Former user Thanks a lot for your help. . . I have tried to update video codecs to K-Lite Codec Pack Standard 17.5.5 for win 10 64x. . The installation of this pack has found some errors on Codecs to registry, and fixed. After reboot and restart
  • Movie Studio
    One answer, on 3/1/2023
    RE: I bought MOVIE EDIT PRO Premium some years ago; but, I can't use it be
    @Rafael-Carrillo Hi . . . . I bought MOVIE EDIT PRO Premium some years ago . . . . What is the full name of the program and when did you buy it. If the serial number begins with P2- then the program will not activate - programs which use this prefix
  • SOUND FORGE
    28 answers, most recent on 1/27/2025
    RE: INSTALLING LEGACY PLUG-INS
    Hi, SP, just keeping you updated. It's horrible. Hey, I also noticed a post from someone else on installation issues with Sound Forge 16 and Acid Pro in the forums. Back to my situation, Unbelievable. Still waiting for an email response from Magix,
  • Music Maker
    45 answers, most recent on 5/18/2023
    Music Maker update 31.0.4.50
    Hi all, Music Maker update 31.0.4.50 went live today. Please find below the official patch notes. Changes in patch 31.0.4.50 compared to 31.0.4.35 Crash during smart preview of TAK files fixed Implementation to prevent peakmeter crashes
  • MAGIX
    No answers, created on 3/15/2023
    [Closed] Patch for Music Maker | version 31.0.4.50
    Hi all, Music Maker update 31.0.4.50 went live today. Please find below the official patch notes. Changes in patch 31.0.4.50 compared to 31.0.4.35 Crash during smart preview of TAK files fixed Implementation to prevent peakmeter crashes
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