• Rescue Your Videotapes!

  3 answers, most recent on 7/12/2020

  RE: [Solved] Connection error "No connection could be established to device"
  @Juri-Fallisi Hi and welcome to the forum. . . . . "no connection could be established" . . . . Assuming that the USB Video capture device can be seen by Windows ie the correct drivers are installed, the message would suggest you have chosen the DV
• Music Maker

  8 answers, most recent on 10/22/2020

  [Solved] Missing Midi objects after saving
  (please note I uploaded this under a different thread, but it was suggested I start a new thread as my problem relates to Midi objects) Hi, I am using Magix Music Maker version 28.0.3.51 on Windows 10 PC with Focusrite Scarlet USB. When I save a
• Video Pro X

  44 answers, most recent on 7/2/2020

  RE: [Solved] Rendering an 11 mintue video takes 8 hours +
  @CubeAce, @Scenestealer, @browj2, @johnebaker Test Results Hereby a post to detail the test results from some tests I have run with various settings. (EDIT: Added the Media Info files as @Scenestealer requested [10]). Setup Intel I7 8700k hexacore
• Web Designer

  4 answers, most recent on 6/30/2020

  [Solved] Presentation (Wide Screen) - After 3 pages Animation is off center
  Xara Web Designer Premium v 11Windows 7 SP18 GBI'm using more features in Xara I never knew were possible. I really like the Presentation (wide screen) feature. It's like a power point presentation without the costly software. It's exactly what I
• Music Maker

  3 answers, most recent on 6/27/2020

  [Solved] [SOLVED] My Loops panel keeps glitching out like this
  Hi everyone. I accidentally snapped my music maker window to the sides and now my loops panel looks like this, I can't fix this. It's not even a detachable window like the instruments panel. I've reinstalled music maker, I've restarted the program,
• SOUND FORGE

  4 answers, most recent on 6/25/2020

  [Solved] Open mp3 files with errors.
  Have bought a SF Pro 11 and 12 from Magix GmbH. When opening a mp3 file, already saved by the sound forge pro 11, it's perfect! When opening a wave file, it's perfect. But when opening a external mp3 file, all times miss some seconds in the end of
• ACID

  2 answers, most recent on 6/24/2020

  [Solved] Problem installing instruments and loops
  I've downloaded the 7 instrument and loop files that are included with Acid Pro 8, they are in a folder called installationsmanager, in MAGIX downloads, in my Documents folder. They are all applications. When I click on one to install things SEEM to
• ACID

  12 answers, most recent on 7/7/2020

  [Solved] Acid Pro 9.0.3 Crashes when loading a project from an older version
  I have many versions of acid pro and they dont have this problem I Mainly use acid pro 7 but sometimes i need the updated elastique stretching so i use acid pro 9 and i sometimes need to make whole projects with it. and it sometimes crashes from
• Video Pro X

  10 answers, most recent on 5/29/2020

  [Solved] Plugins keep needing to Download
  How do I get Titler Pro 6 and Elements 3 Ultimate to install and stay installed? I just bought Video Pro X and these came with it. What I am finding is that every time I open the program, it wants me to download them again, and again, and again! 7
• Music Maker

  3 answers, most recent on 8/18/2020

  [Solved] MIDI recordings deleting themselves
  Purchased Magix music maker early April, got premium as was on sale (£69.99). I am currently working on my first solo album, and have encountered many flaws, some more personal, but one very limiting issue exists for me indeed, (lack of time sig
• Rescue Your Videotapes!

  7 answers, most recent on 5/18/2020

  [Solved] USB video driver
  Hi, I'm running on Windows 10 Pro (core i7) x64 bit OS. When I install the driver (for red uw video's version 9, afterwards upgrade to 10), I get a successfully installed driver (x86). Unfortunately in my computer manager he still indicates that
• Movie Studio

  7 answers, most recent on 5/5/2020

  [Solved] Clip audio has forced fade over entire clip, missing handles
  Occasionally, I'm having this issue where the audio (on separate track from video of the same source file) gets a forced gradual fade out over the duration of the clip. It is visible with the white volume line and "MUTE" and "Volume" are displayed
• SOUND FORGE

  8 answers, most recent on 5/4/2020

  [Solved] Assist Cleaning Up Audio File
  Sound Forge Pro V 11.0 (Build 299). There are no modules added on. Windows 7 Pro 64-bit. I know this is all old but I believe the version of the program and OS are not important. The plan is to upgrade in the future. I am familiar with a relatively
• ACID

  2 answers, most recent on 4/10/2020

  [Solved] Acid Pro Track Time Display
  This is getting really old. I am running Acid Pro version 9 on a Windows 10 laptop. When I bring in a new .wav file to edit, the time displayed in the window up in the top left of the display says 0 mins, 0 secs and so on. I have set the time ruler
• Movie Studio

  24 answers, most recent on 4/14/2020

  [Solved] Movie Edit Pro 2016 intant crash on startup
  The window of the program will open for a few seconds and then it will instantly crash sending the attached message I have uninstalled and reinstalled the program 3 times already and I get the same result I am using windows 10 with a very decent
• Movie Studio

  7 answers, most recent on 4/2/2020

  [Solved] No Hardware Encoding issues
  Hello, I am using MAGIX Movie Edit Pro Plus V 19.0.2.58 and have an Intel Core i7-9750H 2.6GHz processor with an Nvidia GeForce RTX 2060 GPU. When I export a video as HEVC I am getting a "No Hardware Encoding" message at the top of the export window
• Photostory

  3 answers, most recent on 5/29/2020

  [Solved] Photostory Playback Timing Off
  PS Deluxe v19.0.2.46.  Created slideshow, 24 B&W slides, no effects, standard transition, single audio track.  The time line looks correct, the audio track is lined up correctly.  But when I play it back the slides play longer or shorter than
• Music Maker

  8 answers, most recent on 3/30/2020

  [Solved] Music Maker won't read the file location of certain loops
  When I click on certain loops from certain soundpools, instead of playing that loop, it gives me the following error message: The issue is, the program HAS all the right perms to read the file and the Drive is not full (I haven't even filled up 50%
• Movie Studio

  31 answers, most recent on 3/29/2020

  RE: [Solved] MEP System Requirements
  I just typed in Magix MEP specs into Google and got to this page. https://www.magix.com/gb/video/movie-edit-pro/specifications/ But to be honest I think they are a bit relaxed on the specs. Running Window 10 I'm often using more than 15 gigs of ram
• Movie Studio

  2 answers, most recent on 3/16/2020

  [Solved] Effects do not show in preview window
  My Magix Edit Pro 2017 is version 16.0.4.124 (UDP3). It suddenly stopped showing video effects in the preview window. This makes it very difficult to edit videos as you cannot tell whether you have adjusted brightness, contrast etc correctly. Can
• ACID

  2 answers, most recent on 3/4/2020

  [Solved] 64-bit Acid Pro 9 and 10 fault in winmmbase.dll during audio recording
  Hello, I have submitted a support ticket but wanted to see if anyone is having a similar experience (or perhaps has a solution). I installed Acid Pro 9 (32 and 64 bit versions) last week and Acid Pro 10 (64-bit version) last night, and both have the
• Photostory

  3 answers, most recent on 3/14/2020

  [Solved] If I upgrade, I am concerened about my new laptop which has no DVD
  Hello ! Just bought a new Dell Inspiron laptop having no DVD player. I am a windows 7 guy. Now I have to use windows 10, and an external DVD player connected with a USB port. With this new technology, can I still use the newest Photostory the same
• Other products

  One answer, on 2/14/2020

  [Solved] Vegas pro 17 stabilization issues
  Hi there, I have a big issue when it comes to video stabilization.The result of the video becomes like this... Anyone had this problem before? Windows 8 Enterprise 64-bit Intel core i7-4790K CPU @ 4.00GHz, 32GB Ram, NVIDIA GeForce GTX 780 Thank
• Movie Studio

  9 answers, most recent on 1/22/2020

  RE: [Solved] Play buttion won't work
  Thanks for your comment Cubase -yes the stills play fine and you can lengthen each still to que in with music changes. I've solved my issue now by just restarting the pc!!! It did look as though I was an installation fault so I feel a bit silly