• Movie Studio

  24 answers, most recent on 12/28/2023

  RE: problems with import mov files
  @Krzysztof-Nowacki Hi Thanks for the GPU model, that is what I was suspecting you had. If you have the latest drivers install for this then a security patch in the driver disabled some functionality in the DirectX 12 support. If so then you need to
• SOUND FORGE

  12 answers, most recent on 12/17/2023

  RE: Sound from browser stops when starting Sound Forge Audio 16 on W11
  @Dale-Haaland This depends on the audio driver. Some ASIO drivers like ASIO4ALL don't allow multiple applications to access the sound device. You can set up the drivers in the program preferences. Next, to record audio from your computer you need a
• Music Maker

  11 answers, most recent on 3/11/2023

  RE: [Solved] Missing Dll MxQt.cfg
  Much more recent graphics devices don't support Open GL2. My old laptop (2017) couldn't. It had Intel HD Graphics 3000 dated 2016 (despite that claiming it supports Open GL2). Magix supplied the same ddl but it didn't help.I had to keep using an
• Movie Studio

  16 answers, most recent on 12/23/2025

  RE: No video only sound
  @me_again, @emmrecs Hi Snapdragon chips are a 'System on a Chip' (SoC) , ie they are CPU, GPU, audio, and other hardware devices, all rolled into one chip with lower power requirements, then for example CPU, GPU and motherboard combinations found in
• Music Maker

  9 answers, most recent on 4/6/2023

  [Solved] Objects not recording,reverts back to free version, Asio issues
  I posted about some glitches the other day, since then my SWAMP X-USB preamp I use (which has really been fantastic) has died and I've been forced to dig up my barely used PreSonus AUDIOBOX 96. Has anyone had issue with the presonus drivers using
• ACID

  6 answers, most recent on 5/3/2024

  RE: ACID Pro 11 issues recording live instruments
  @Ffamran Please click on the Advanced button on the Audio Device settings tab and open the ASIO driver control panel. There you need to configure the inputs and outputs. Can you also upload screenshots of that? Would be helpful to see that.
• Video Pro X

  32 answers, most recent on 7/26/2024

  RE: Movie Setting: Play movie in loop mode?
  @Can-Dive Hi. I don't have VPX 16, only VPX 14 and can't replicate that. Warning - contains loud screaming - John EB Are you running the latest nvidia driver which is 560.70 Ray.
• Audio Cleaning Lab

  3 answers, most recent on 4/23/2025

  RE: Cleaning Lab 4 does not play audio files when "Play" button is clicked
  I've used Cleaning Lab 4 and previous versions for years without issue. I installed a new copy on my new computer and it seems to perform normally (loading audio files, etc.) up to a point, but will not play the file and the program seems to freeze
• Video Easy

  17 answers, most recent on 6/10/2024

  RE: Video Grabber driver will not install - x86 or x64
  Hi AAProds Have just heard back from Magix Support re. this topic, as follows,: "...Unfortunately, your programme is not compatible with Windows 11.Please take a look at the packaging of the programme and use one of the operating systems listed
• Samplitude

  7 answers, most recent on 7/5/2024

  RE: Why do other tracks record onto the track I am recording live vocals and instruments?
  @keithclinnell Please check if "Listen to this device" is enabled for your recording device properties in the Windows sound settings. Maybe it helps if you disable that. Additionally, depending on your hardware, you need to disable Loopback audio in
• Movie Studio

  4 answers, most recent on 11/8/2023

  [Solved] Movie Edit Pro 2021
    Anyone know how to resolve this error? Tried uninstalling and reinstalling program, to no avail. Error only started today. If I select continue program, get message telling me system is unstable and then close's program. If I select display crash
• Music Maker

  19 answers, most recent on 12/22/2023

  RE: Cant' get the Midi to fully connect with software
  @JobyJob-Mo Usually, the settings look like the following: In the Music Maker program settings go to the Audio/MIDI tab and select an ASIO driver, for example Music Maker ASIO. Click on the Advanced button to open the driver settings. Select your
• Movie Studio

  21 answers, most recent on 9/28/2023

  RE: Hardware Encoding for MPEG-4 Export Stopped Working
  Hi Ronald. If you also have an Intel processor with an inboard GPU it could be that driver that needs updating. Alternatively the latest nvidia driver is 536.99 if using the studio driver or 537.34 if using the game ready driver. If you have a
• ACID

  4 answers, most recent on 3/31/2024

  RE: Help! Acid Pro 11 Won't Open- Crashes at ASIO stage of loading splash
  @TiKkO Hi . . . . Crashes at ASIO stage of loading splash . . . . Looking at your system specs, I would agree with your suspicion that the number of ASIO drivers and hardware options you have is causing the crashing. An option would be to turn
• Samplitude

  7 answers, most recent on 12/29/2024

  RE: Playback along with audio stuttering every 1-3 seconds
  Just a quick update - I tried purchasing the latest software (I was still on the 2016 version!) and that made no difference. I also have verified that the issue persists no matter if I use my headset or speakers for playback.I've also run a system
• ACID

  4 answers, most recent on 4/19/2024

  RE: Independence Library Standard
  @Andres-Meza Please upload screenshots of your ACID audio settings and the ASIO driver control panel. Maybe there is something not correctly set up. You can use the arrow icon above the response text box to upload images to this forum.
• ACID

  4 answers, most recent on 4/19/2024

  Independence Library Standard
  For some reason even though the ASIO driver was installed, Independence is not making any noise. I even put the volume to 100%, my computer volume is up...yet no noise. Anyone have ideas on how to fix this issue?
• Movie Studio

  24 answers, most recent on 12/28/2023

  RE: problems with import mov files
  @Krzysztof-Nowacki HI . . . . ERROR: The driver being installed is not validated for this computer. . . . This error message usually means the system manufacturer has blocked driver installation that does not come from the manufacturer - this mainly
• Audio Cleaning Lab

  22 answers, most recent on 8/3/2025

  RE: Webradio
  Are you trying to 'record-what-you-hear' ? Try using a different audio device for ACL. Windows Classic Wave Driver and MS Sound Mapper are usually trouble-free.
• Video Pro X

  22 answers, most recent on 6/1/2024

  RE: My Video Pro X keeps crashing
  KBL Graphics driver updates can be as often as twice a month but normally about once a month so you could be well behind unless is is an older Intel Graphics chip in which case there have been no updates since the 31.0.101.2127 update. Ray.
• Movie Studio

  5 answers, most recent on 10/18/2023

  RE: Plantage constant
  Hi Ray, Many thanks, it seems that updating the driver did the trick! Windows was telling me that the driver was up to date, but I anyway downloaded the latest driver on the NVIDIA website and installed it. I guess you cannot trust Windows 😅 Thanks
• Video Pro X

  21 answers, most recent on 2/20/2024

  RE: MAGIX Video easy 5 HD
  @johnebaker I don't believe there are such things as 32bit and 64bit Firewire devices. There are different Firewire drivers for 32 or 64 bit Win8/8.1 (Ray's link) but there are no separate legacy drivers for Win 10, and Win 11 (64 bit only, of
• Music Maker

  20 answers, most recent on 4/5/2026

  RE: Music Maker 2026 Frozen at SetViews during startup
  @johnebaker @emmrecs @SP. Hi, Success! Well, almost. I installed the pending update, unplugged the M-Audio M-Track and restarted. Music Maker now loaded correctly. Plugging the M-Audio back in causes Music Maker to freeze. Exiting Music Maker with
• Music Maker

  20 answers, most recent on 4/5/2026

  RE: Music Maker 2026 Frozen at SetViews during startup
  Hi, Below is what Magix AI told me to check and I did. The startup problem still exists for both 2025 and 2026. This freezing is a known issue under Windows 11, typically caused by conflicts with certain Windows accessibility features or