• Movie Studio

  8 answers, most recent on 9/8/2023

  RE: Chroma Key - Video Level shrinks nearly disappearing?
  @Former user, @browj2, @CubeAce Hi Confirmed in both VPX 15 and MMS 2024 - is a new bug as MMS 2023 is OK. Ray - add any image/video to the timeline and apply Chromakey to it -you should see the Video level is a tiny line - move mouse around where
• SOUND FORGE

  164 answers, most recent on 9/27/2023

  RE: Feedback on SOUND FORGE Pro 16
  I just purchased Sound Forge 16 pro and when I zoom in and out on a beat the curser moves position which makes it impossible to cut/edit files. Is this some sort of bug? It happens on both my computers (Desktop and laptop). Any feedback would be
• Video Pro X

  6 answers, most recent on 7/13/2023

  RE: VPX12 Import EDL file causes a crash
  @Reyfox Hi, As far as I know, no. The issue was last raised on the Samplitude forum by a user trying out VPX14 but he didn't indicate with which version of Samplitude. Probably X7. The issue is on my bug list recently sent in again to Magix. I'll
• Video Pro X

  7 answers, most recent on 8/18/2025

  RE: [Closed] Objects saved to project folder doesn't retain its size
  @sams_e Hi I have removed a load of unnecessary information from the compter specification. I would suggest you copy and paste the above spec into your Profile signature for future reference. As stated in your previous post the issue is a bug and I
• Video Pro X

  165 answers, most recent on 4/10/2025

  RE: [Closed] Website Observation
  @Reyfox Hi, I think just a short video of someone making a simple video would help, If i was looking to purchase I would want to see the UI & how even just the basic fxs are added, on the website all i see is this that you scroll up overlaying
• SOUND FORGE

  3 answers, most recent on 7/23/2023

  RE: I can't click on the dots in Sound Forge 14, it jumps to other places
  SF17 has problems with double clicking. very hard to work on files The double-click issue started with SF-16. You need to double-click really fast to highlight a selection. The PC's global click speed settings have no affect.Hopefully the numerous
• Movie Studio

  20 answers, most recent on 10/9/2025

  RE: Video files not loading
  @emmrecs Hi Jeff . . . . does that include the total file size, which on the MI analysis given, suggest more than 1GB per second of footage? . . . . According to the Panasonic camera specs, the max bitrate of 200Mb/s for AVCHD 1920 * 1080 fps, and
• Photostory

  10 answers, most recent on 7/26/2023

  RE: Magix Travel Maps requieres API Key for OpenStreet Maps
  Fair point. I made the mistake of assuming a simple change to a line of code would clear the bug. But you're right. Tracking down where the problem lies and then making sure any change doesn't have a knock on effect could take a while. I've put my
• Video Pro X

  12 answers, most recent on 10/8/2023

  RE: splash screen block error message
  The splash screen should produce it's own icon in the Windows task bar. @CubeAce Ah, I think I get it, that comment says the warning msg should create it's own icon... as well.. 🙃🤷‍♂️ Text can be so difficult to read sometimes 😂 @Ralph_S Yeah if you
• Video Pro X

  16 answers, most recent on 3/27/2025

  RE: VPX16 Shot Match - How to (Help?!)
  @Can-Dive Hi, Every time I used the timeline marker to select the target frame and hit the 'Start comparison mode' button, the frame would jump from my target frame to the first frame of the target object. Why? Was it a bug? No, its not a bug. You
• Music Maker

  15 answers, most recent on 9/25/2024

  Bugs and problems - Music Maker 2024
  Hi, I have multiple strange bugs whenever I spend a more than a couple hours on a project, including but not limited to: - Audio stuttering, glitches, pops, noise - Complete audio shutdown (won't play anymore, even after closing and reopening the
• SOUND FORGE

  14 answers, most recent on 12/14/2023

  RE: Selecting audio channels in the editor has changed with SF16
  how do i work on a sound file when i can't double click in sf 17? Hi @jim-atkinson, it is frustrating or sure and should have been addressed long ago with SF-16, where the bug originatedOtherwise try double-clicking really fast.. or use left/right
• SOUND FORGE

  9 answers, most recent on 6/30/2023

  RE: Sound Forge Audio Studio 17. Strange Noise Initially, on Playback
  @ArtforArtsake67 I think one of these threads should solve your
• Movie Studio

  6 answers, most recent on 6/13/2023

  RE: Neat Video Plugin Bug-Incorrect Frame Selection
  Greetings, There's a new version of Neat video out v5.5.10 I know this topic is about a bug (which meay well be sorted) but I didn't think this info warrented a new topic. AndyW
• MAGIX

  No answers, created on 4/25/2024

  [Closed] Patch for Music Maker | version 32.1.0.17
  Hi all, A new Music Maker update just came out. It's just a relatively minor patch this time, but if you've been struggling with certain program stability issues, this may improve your situation. Here are the official patch notes: Changes in patch
• Music Maker

  10 answers, most recent on 3/22/2024

  RE: Support links are redirecting me to Forum instead. Serial Number prob
  @Eleyan Hi, Disconcerting, but understandable, I guess, as Magix has made improvements to the Store on both the server end and the program end. As @johnebaker says, just download and install Music Maker 2024 from Magix.com. It's free. Editions are
• SOUND FORGE

  One answer, on 10/12/2024

  Sound Forge Pro 17/18 are incompatible with Universal Audio Plugins???
  I logged a support ticket about this. If you use Universal Audio UAD2 hardware plugins and native plugins in the plugin manager, if you save a plugin manager preset, when you recall that preset, the UAD plugins are reset to their default
• Xara Designer Pro

  26 answers, most recent on 12/21/2024

  RE: Sad update for users of the perpetual licence of Designer Pro X19
  Expected but it sucks. Xara products have been and still are a part of Magix video products, Video Pro X, Magix Movie Studio and PhotoStory. The current version has a couple of bugs in the interface between the two products making what should be and
• ACID

  7 answers, most recent on 8/4/2023

  RE: Issue with plug in showing lock symbol when trying to apply to tracks
  @mooshue How are you trying to add the plugin to the tracks? Via drag and drop? In ACID 10 there were bugs in the plugin chain, which reset itself if a plugin wasn't added via drag and drop. Maybe there is also a bug which prevents adding a plugin
• Music Maker

  7 answers, most recent on 10/3/2024

  RE: Object FX on VST instrument loops
  @Wirralguy Hi, So would the follow on process for this be to cut down the mixdown track into loop sized objects, string them together and perform object effects where required? Without seeing what you are doing, I would say so. Then, if you want to
• SOUND FORGE

  16 answers, most recent on 7/2/2023

  RE: Upgrade Read Me's?
  @Mark-Cotton Based on the information on their website the following things are new: NEW! External FX NEW! VST Enhancements NEW! coreFX Utility NEW! Optimized Onboarding https://www.magix.com/int/music/sound-forge/sound-forge-pro/new-features/ So
• SOUND FORGE

  16 answers, most recent on 7/2/2023

  RE: Upgrade Read Me's?
  Hmm, I suspect that the developers mainly focus on Vegas, because I believe it's developed by the same team. I wouldn't be surprised if this can take until SF 18 or even longer, depending on how severe the bugs are you've found. You are right. It
• Samplitude

  3 answers, most recent on 6/29/2023

  RE: required to enter serial # every time i open the app
  @jonaaah The automatic bug report will do nothing. You need to contact proservice@magix.net. I also recommend that you create a topic in the official Samplitude forum at https://community.samplitude.com with an exact description of how to trigger
• Video Pro X

  12 answers, most recent on 10/8/2023

  RE: splash screen block error message
  @CubeAce No, I have not moved stuff since installing. However, I last worked on a vid that was storing files on an external drive, which at the time was designated as "G". However, since that time that external drive is now designated as "H". I