Search the MAGIX Community for tutorials, questions and solutions as well as for forum members

After spending some quality time with Movie Studio 2023 to sleuth out my problem. I do have some final takeaways. The good news is that I'm not crazy! Whatever was going on in the video I sent with my original post was most definitely NOT how

Movie Studio

3 answers, most recent on 9/10/2025

RE: MAGIX Video deluxe 2026-number of chapter markers

@Alfns Hi This depends on which disc format you are referring to The DVD standard which all DVD discs must adhere to, states you can have up to 99 movies each with up to 99 Chapters on one disc. The Blu-ray standard, which all BD discs must adhere

Music Maker

14 answers, most recent on 9/1/2024

RE: [Solved] Can't load soundpools

@Laurens-vandenBerg Yes, you probably tried it by now. You just enter your Premium Edition serial number from your order confirmation e-mail, then download all features and redeem the Soundpools you want to use with the free credits. Be aware that

Off topic

13 answers, most recent on 2/27/2026

RE: Payment not received email

@riley-colwell @Tom_Sp You said in your response...... "Please note that this is a legally binding contract.If you do not update your payment details within 18 days, so that the amount due can be debited, your subscription will be canceled and all

ACID

One answer, on 4/3/2026

Acid pro 11 download installer not working

Hi all, I understand Magix no longer own acid hence no reply to support requests and I`m hoping someone can help here as I need to install on another laptop and the installer will not download. I`ve a paid for version with legit serial and am so

SOUND FORGE

6 answers, most recent on 7/30/2025

RE: No registration number after buying soundforge 18

I bought it from magix, I have chrome history of all the links I clicked on and I have the bank statement with www.magix.com and they charged me $1.10 for conversionI bought the program and cd of sound forge 18

Video Pro X

2 answers, most recent on 12/24/2022

[Solved] Settings

Good morning and Merry Christmas to those who celebrate that holiday. After saving my work on Magix Pro X yesterday I find this morning that the movable marker returns to the start of the movie on all occasions. I need to make other changes to the

Movie Studio

10 answers, most recent on 7/5/2023

[Solved] MEP 2016 Plus - Compatible for Capture With LKX HD Video Camcorder?

Hi Gang (Hope all is well with everyone)?! Happy 4th! Was wondering if this low cost HD Camcorder (with USB & HDMI) is compatible for capture with MEP 2016 Plus? My current capture capability is thru an IEEE 1394 capture card. This camera uses

Music Maker

7 answers, most recent on 6/14/2026

Magix Music Maker 2026 Premium – Software Becomes Unresponsive

I have tried to log a ticket, but the system keeps saying that my support ticket cannot be loaded. I tried different PC's and even different browsers to no avail. I am a subscriber to Magix Music Maker 2026 Premium and am experiencing recurring

Music Maker

2 answers, most recent on 12/12/2022

RE: [Solved] Can't use premium

@nothingness Hi If you signed in (Join) on the Start screen - you will see you email address top right of the start screen, if not do so. Did you download and install all the extra content that became available after activation? Again if not do so -

Movie Studio

3 answers, most recent on 12/11/2025

RE: Boris FX (bcc) keep listing

You might have to look in this directory: C:\Program Files\Common Files\OFX\Plugins There you will be a folder labeled BorisFX. You can move it to your desktop first, restart VDL and see if the plugins reappear. But you should go here: Control

SOUND FORGE

11 answers, most recent on 4/20/2023

[Solved] Why do you make it so difficult to get support?

After a faulty Windows update I was forced to reset my PC. Now I cannot authorize Sound Forge because it's telling me the SN is already registered, and I get thrown into a loop where I end up here on the forum only to find no solutions. I have

Movie Studio

One answer, on 11/3/2022

[Solved] Popup persistence

Why, after all these years, do I still get that infernal black Movie Edit Pro Plus popup on my VDU every time I boot my PC? Who will rid me of this tempestuous popup?

SOUND FORGE

15 answers, most recent on 5/8/2026

RE: Unable to Activate SF18 Pro after a reformat of my computer

@SP. @px41 Hi I didn't see his recent response to my request for assistance in another post, I probably did not click follow said post. But please bear in mind Tom is a very busy man more so with all the changes happening at Magix. Ps I am on leave

Video Pro X

19 answers, most recent on 10/11/2022

[Solved] selecting multiple objects to split from stereo into mono

Hi, I can't seem to select multiple objects to split from stereo into mono, I have to select one section of audio at a time which takes forever, highlighting all of them results in only the first section of audio getting split, any help with this at

SOUND FORGE

77 answers, most recent on 2/4/2026

RE: SFPro continually crashes - versions 14-18

OK, I was gonna wait till I got home from from work to check this, but... Just tried my usual workflow, doing the things I mentioned in my original post and so far - no crashes. The question is... why? What does the Realtek ASIO driver do? I noticed

Video Pro X

25 answers, most recent on 2/11/2026

RE: Cannot start VPX17 by double-clicking on MVP file

@johnebaker @kPeiffer Hi John EB, Thanks for that. I didn't think to open the Show All list. I managed to get it working and have replaced the code in my database with dynamic code that opens VPX17 or VDL2026, depending on the selection in the

Movie Studio

46 answers, most recent on 1/28/2026

RE: BEWARE Latest Nvidia GTX 591.44 Drivers

NVIDIA Issues with driver version 591.44 ... "NVIDIA released a new driver version on December 4th 2025 (591.44) which breaks hardware encoding on all NVIDIA cards. We recommend downgrading to version 581.80 or older. While going through the NVIDIA

Photostory

9 answers, most recent on 2/3/2026

RE: Magix Travel Maps - OpenStreetMap issue

Yes I was wondering what was wrong I was linking it to my recent installation of Photostory 2026 but I know it was playing up before then. I have all the same issues as above but with mine it opens with Dresden near the centre and if i try to move

Xara Designer Pro

10 answers, most recent on 3/31/2023

RE: [Solved] Editing Bitmaps - Outside software

@Kelley-Kuhlman I don't have XDP but I do have and use Affinity Photo, versions 1 and 2. I'm not certain this will be helpful to you, therefore, but which installer version of Affinity Photo 2 do you have? The original release used an

Audio Cleaning Lab

6 answers, most recent on 11/24/2025

RE: [Solved] Install Audio Cleaning Lab 2016 on new PC

@goodone2 Assuming your version of ACL will run on a modern computer you need to deactivate your existing registrations of the app. To do this (since your desktop ... died years ago) you need to go to your Magix account, log in and go to My

Samplitude

14 answers, most recent on 12/7/2022

[Solved] Magix Audio Remote app

I upgraded from SMS 2022 to SMS 2023, (2) I downloaded the Magix Audio Remote app which is now supposed to work with SMS 2023, but I have been unable to get it to work at all. The app cannot “see” my SMS 2023 on my PC. My system information: Windows

Samplitude

3 answers, most recent on 12/5/2022

[Solved] Inegrating Spectralayers into Prox Suite 7

HI, I am trying to set up Spectralayers to run in Samplitude. I have made all of the setting from Kraznet's video but when I get to adding it via "external tools" it says that it is not installed. When I pull it up as an effect while running

Movie Studio

46 answers, most recent on 1/28/2026

RE: BEWARE Latest Nvidia GTX 591.44 Drivers

Hi @all,I just successfully exported a 25-minute clip in AV1 with ProX17 using the active hardware encoding and the installed Nvidia graphics driver 591.44 Studio on my Windows 11 PC. Therefore, I think this driver should be fine, and the blanket