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Hello Based on your information from the half of February (see the Ticket# removed by Moderator), I have paid the "Renew Update Service" for the next year at March 1st. However, the promised new version of Photo & Graphic Designer 20 was not

Video Pro X

175 answers, most recent on 5/27/2026

RE: Video Pro X16 - New Features and Bug Repairs

Next, we use the Mixer. The mixer shows track numbers, obviously linked to the timeline track number. The mixer works left to right. The audio for the background, which anyone who used a DAW, like Samplitude, would expect to be on the first strip -

Photo & Graphic Designer

2 answers, most recent on 4/27/2023

importing old photos WITH their keywords in Magix Photo manager

I would be interested in puchasing magix photo manager to handle the about 15.000 personal photos (until today I used a very old software, HP Photo Essentials). But in the test version I've installed, i don't see any possibility to import the

Video Pro X

165 answers, most recent on 4/10/2025

RE: [Closed] Website Observation

@Can-Dive Hi, Just so you know, the actual name of Movie Studio in all other languages that Magix supports, is Video Deluxe. There have been a couple of users here on the forum and on my YT channel that can't find many tutorials on Magix Movie

Movie Studio

23 answers, most recent on 8/21/2023

HEIC Photos

Greetings all, OK I give in. I couldn't get HEIC photos to load into MEP 2022 and I've just noticed that they won't load into MS 2023 (even though the specs says they do) without crashing the program with an "error in ntdll.dl"l (HEVC works OK with

Video Pro X

27 answers, most recent on 11/18/2024

RE: VPX Feedback Button - Features In Consideration/Planning - Comments

@Can-Dive Hi, Here is the full-screen Media Pool from PhotoStory 2025. Here is the information under Feedback for "In consideration" and "In planning" for PhotoStory 2025. In case you were wondering, PhotoStory is a somewhat stripped down version

Photo & Graphic Designer

9 answers, most recent on 2/16/2023

RE: Educational licenses

"We" are a public library. And once again. We already have a quote for Xara Photo and Graphic Designer.

Video Pro X

27 answers, most recent on 11/18/2024

RE: VPX Feedback Button - Features In Consideration/Planning - Comments

@browj2,Thank you very much for bringing this to our attention. I think it's great that Magix implemented this level of transparency indicating what they are considering for future enhancements, what is in the pipeline and finally what is being

Music Maker

One answer, on 6/1/2023

MMM2021 crashing immediately (freezing)

I havn't been able to use Magix Music Maker 2021 today due to it freezing the second I open a song. I'll post here a photo of the "Task Manager" view, and it looks like 3 instances are open, but in my desktop tray just the workspace and landing page

Movie Studio

27 answers, most recent on 9/19/2023

RE: "smart resample" + copying individual frame equivalent to movie plat?

@browj2 Hi, no you're right you can't paste the 'Copy snapshot to clipboard' to the timeline, prob why next to that clipboard button there's 'Copy snapshot to file' & that can easily be dragged onto the timeline from Project Media Pane.as

Movie Studio

43 answers, most recent on 7/18/2024

RE: Can not trim or delete portions of audio

John, If there is no way to see frames, that makes it extremely hard to work like that. I can't keep trying to convert thing in my head and keep everything else straight. I can't even see the numbers on the timeline well. I go by when I right click

Video Pro X

7 answers, most recent on 8/18/2025

[Closed] Objects saved to project folder doesn't retain its size

I'm not new to MagiX Pro but when I recently purchased a new desktop computer is when I noticed the trouble with any new objects I created whether it be a text object or photo etc. Once I get it how I want it I save it to the project folder for

Other products

6 answers, most recent on 2/27/2023

Photo Manager Deluxe 2023

New user: What are the brown tags attached to bottom left when when I import photographs (how do I find them / use them)

Movie Studio

18 answers, most recent on 9/2/2024

RE: How to have Multiple Effects Masks on one 'Effect'.

Hi, Along with the tutorial posted by John EB, here are two more in which I show various ways to do masking. Watch the first one first as I don't repeat things in the second one. The second one shows how to use multiple masks. The process is not the

Movie Studio

6 answers, most recent on 4/14/2023

RE: I have Movie Studio 2023 Plat . ....Backgrounds

@Bill-the-repair-guy Hi. You should have the following but you can make your own with a drawing or photo editing package. They are only jpg images. Ray.

Video Pro X

165 answers, most recent on 4/10/2025

RE: [Closed] Website Observation

@browj2 Greetings, Yes, I've been to the 'functions' page. The "Cut and Trim" video is lackluster. Look at the Vegas video, all done in Vegas without any additional plugins. That is something that might cause you to look further. I do agree it at

Video Pro X

175 answers, most recent on 5/27/2026

RE: Video Pro X16 - New Features and Bug Repairs

@Gid welcome back! 🙂 I'm familiar with Resolve and my proposal is not trying to turn this product into Davinci Resolve although Resolve and Vegas follow the conventional overlay logic. I referred to my proposal as "Centre-out" because "Bottom-up"

Movie Studio

8 answers, most recent on 10/23/2023

RE: MXMPEG2 Error 0110: no media decoder found

@Jane-B Hi The first video data appears to have AVC (h.264) encoded video in a JPG file format, this is not possible, the the JPG file format is not a container file format and does not support video streams. This which would suggest either: the

Photo & Graphic Designer

9 answers, most recent on 2/16/2023

RE: Educational licenses

Xara Designer Pro isn't the software we need. We are looking to license Xara Photo and Graphic Designer, the entry level version.

Movie Studio

38 answers, most recent on 12/25/2023

RE: Problem with Movie Studio Edit 2024 Platinum

@Robert-Doherty Hi Robert and welcome to the user to user forums. Those are two nice monitors you have. Do you do a lot of photo editing? I don't see that you have a dedicated separate graphics card card listed on your system, and depending on the

Web Designer

6 answers, most recent on 3/1/2023

"Jewelry Online Shop" widget and mobile version issues

Hi everyone. This is a two-pronged post. FIRST ISSUE: So after my computer crashed and lost all my website files, I decided to grab a brand new template and start from scratch. I'm using a PC laptop with Windows 10. I downloaded Xara Web Designer

Other products

One answer, on 3/4/2023

RE: FaceId

Hi I have had this on occasion and found that leaving the program running without doing anything for 10 - 15 mins, then closing it then restarting the computer the issue has gone. If the error repeats, I would suggest you raise a Support ticket -

Rescue Your Videotapes!

17 answers, most recent on 2/14/2024

RE: Need help setting up

@PSD Can you show us a photo of your software and the grabber? Can you also please upload a screenshot of the Windows Device Manager and what it shows while the grabber is connected to your computer, maybe there is a device with a yellow warning

Movie Studio

28 answers, most recent on 1/20/2024

RE: Upgrading my Computer (again!)

@me_again @me_again Hi Andy. For photo editing I have found more vram useful but that may be program dependant. If you are not editing 4K footage or 10 bit video files I would think not a lot. A lot depends on the types and sizes of files you work