• Music Maker

  7 answers, most recent on 11/11/2024

  RE: Unauthorized transaction on my Credit card done by MAGIX
  @Pradeep-Raja Magix full terms and conditions, including about cancelling subscriptions etc., can be found here. You need to read section 3. JeffForum Moderator
• SOUND FORGE

  One answer, on 1/17/2023

  RE: [Solved] Savaing MP3 Files seems to lengthen time.
  Welcome to the Magix Sound Forge users community @Ronald-King. Encoding an MP3 will inherently add time to the head and tail. As I recall, up to 30 milliseconds. more of less I am not aware of a MP3 encoder that can eliminate this behavior. The
• Photostory

  One answer, on 4/9/2025

  RE: I have a new laptop and I have lost my hard copies of Photos on CD & 3
  @Tom-OConnor Welcome to the Magix user to user forums. To access and redownload already-purchased Magix products go to your Magix account, log in and go to My products. Find the listing for the specific software and you should find the installer and
• Movie Studio

  4 answers, most recent on 4/30/2026

  RE: Premium Content
  @M-J-S Hi In addition to @browj2's comment regarding email addresses. Once you have created a user account with, email address 1 , then create a new accounts with email address 2 and 3 , you cannot create or change account email address 1 to email
• Video Pro X

  12 answers, most recent on 11/16/2025

  RE: Mapper
  @Verner-Nielsen Hi . . . . F:\One Drive\documents\magix . . . . The software is looking at your default 'Documents' folder which is pointing to One Drive. Is the F: drive a local hard/SSD drive? Are you logging in with a Microsoft account or a local
• SOUND FORGE

  6 answers, most recent on 10/1/2025

  RE: Vinyl record and restore
  Was this this a one-time occurrence? Or have you tried record then save multiple times, (after restarting the PC). I assume you have tried both the 'Save' and 'Save as' commands saving to Documents for instance. Try recording again, then copy the
• Other products

  One answer, on 2/1/2023

  RE: [Solved] Photo Manager Deluxe non-supported file format
  @Lisa-Smeallie Welcome to the Magix user to user forums. I assume you are trying to delete the non-supported format file from within Photo Manager, and that is producing the error message? Is that correct? If so, you need to close PM and use Windows
• Music Maker

  One answer, on 7/9/2024

  RE: I am waiting for a trial number so I can test the product
  @rob-b3225 If I remember it correctly, you can use the software for 7 days until you need to enter the trial code. But maybe this isn't possible in the newest version? It can take some time until you'll get the number. We can't do much about this.
• Off topic

  One answer, on 10/9/2024

  RE: [Closed] re-installing on new pc
  @Richard-Bradford Please read https://www.magix.info/us/forum/vegas-pro-post-and-movie-studio-users-please-read-here-first--1274081/ and follow the advice given there. This thread will be closed. JeffForum Moderator
• Video Pro X

  22 answers, most recent on 5/30/2025

  newblue display is faulty in timeline monitor
  Hi, The selected clip after applying a newblue effect is not displayed correctly (as it should be) in the program monitor. To display it, the user has to maximize the monitor?Or is there a setting in VPX that corrects this? Thanks!
• SOUND FORGE

  5 answers, most recent on 8/14/2024

  Channel Converter user preset not showing from Batch convert
  Hi,   I'm using Sound Forge pro 18 suite. Need to convert a huge amount of files recorded with the Rodecaster Pro. This are 14 channel wav files and I need to extract certain channels as individual mono files.The process works with individual files.
• SOUND FORGE

  10 answers, most recent on 2/12/2025

  RE: Sound Forge 18 Build 21Back Up Toolbars?
  Glad to help and thank-you for the update @Unsounded, I have never actually needed to use the 'reset' tool. but user reports indicate it has resolved many issues. FWIW, SCS versions of SF did not have the reset command in the menu, but could be
• Movie Studio

  14 answers, most recent on 3/19/2026

  RE: Separating Audio Tracks Video deluxe 2026 premium
  @Tom-Essex Hi, I'm still not sure about what your problem is. Do you have multiple streams as indicated by @johnebaker? If so, it would have been helpful to have indicated that at the beginning as this is not something that most users have or do. If
• Samplitude

  2 answers, most recent on 3/30/2024

  RE: Play Cursor is Freezing During Playback, But No Audio Interuptions
  @horse Welcome to the Magix user to user forums. Since your question refers to problems with Samplitude Pro and I believe there are not many users of the Pro edition who visit and post here I would like to suggest you register at and repost to the
• Video Pro X

  175 answers, most recent on 5/27/2026

  RE: Video Pro X16 - New Features and Bug Repairs
  It appears "Gid" is now a "Former User". What is going on?
• Video Pro X

  165 answers, most recent on 4/10/2025

  RE: [Closed] Website Observation
  @CubeAce @Reyfox @johnebaker @Gid @Betovalle  I'm a little more optimistic about VPX. In terms of market segment, I see it sitting between MMS and Vegas Pro. Coming from Video Studio and Pinnacle studio, last year I purchased MMS2024, VPX16 and
• Movie Studio

  6 answers, most recent on 4/24/2026

  RE: Movie effect settings ??
  @idd-2016 Hi, Good one! I almost always forget that the feature exists and most users probably don't know about it. Do you use any of the Movie Effects Settings? If so, which ones and why? @johnebaker Hi John EB, From what I recall, you use the
• Video Pro X

  7 answers, most recent on 4/24/2025

  RE: Creating your own templates?
  @browj2 Thanks for taking the time to do a deep dive into templates to try and create one. Again I've learned something new about program. So, I did something is wrong somewhere, but what?  I think you answered your own question... 3. I opened the
• Movie Studio

  8 answers, most recent on 3/13/2026

  RE: I have Video Deluxe Plus (2026) :: But ProDAD Hide V2 not included??
  @Apollo89x First, can you show exactly where you have read online that the ProDAD Hide v2 is meant to be included in VdL Plus 2026? I ask this because, looking at this page I see "addons" mentioned only with the Premium and Ultimate variants. If you
• Movie Studio

  6 answers, most recent on 4/24/2026

  RE: Movie effect settings ??
  @idd-2016 Hi When I read your post above I thought that would be a good idea, perhaps an active button to directly go to the Master Effects at the bottom right of the preview monitor, next to the Preview settings button:- Either way, the 'feature
• Other products

  One answer, on 4/13/2024

  De-register a serial in order to transfer it to a new user
  Can you De-register a serial for AUDIO PLUGIN UNION - coreFX VolumeFormer in order to transfer it to a new user? If it’s possible, how is it done? What would that cost?
• Movie Studio

  One answer, on 12/6/2024

  RE: Penzioner
  @zoran-n Welcome to the Magix users forum. Go to your Magix account, log in, go to My products, find the listing for MMS 2023 Suite and the installer will be available to download. JeffForum Moderator
• Off topic

  4 answers, most recent on 10/29/2025

  Tired of all the sales/upgrade emails from Magix
  I am tired of receiving spammy sales emails multiple times a week from Magix. Apparently Magix feels that my time and inbox are theirs to do whatever they want. Sure, I can unsubscribe from all emails but that's not what I want. What I'd like is the
• Music Maker

  4 answers, most recent on 11/18/2024

  RE: is the license permanent ?
  @Muhammad-Habibullah Welcome to the Magix users forums. Once you purchase MM2025 the licence entitles you to use that version for life. It does NOT include any future new version, e.g., MM 2026 whenever it is released. JeffForum Moderator