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Prior to this before upgrading my existing system crashed and the I sent the crash report. I restated the application and same thing. After purchasing I received the confirmation email and receipt and went through the process on the screen that came

SOUND FORGE

3 answers, most recent on 3/30/2021

[Solved] SoundForge audio studio15 program crashes when loading audio files

When loading music file (mp3 etc.) into SoundForge audio studio15 program crashes with "Unmanaged Exception (0xc0000005). This just started occurring. How do I fix it? Running 64 bit Windows 10 Home, Version 20H2. Thanks.

Other products

2 answers, most recent on 3/24/2021

[Solved] VEGAS PRO 18 - Poor quality programme

Hi, Why is Vegas Pro (which I paid over $300 for) crashing all the time after I select an add on? I run a brand new I9 10900k with an RTX 3070 with 32GB. Why is it so poorly optimised? Also, why isn't Vegas Pro 18 listed in the "new Post" product

Movie Studio

4 answers, most recent on 3/22/2021

[Solved] Glitchy plugins out of the box

So I just upgraded from Studio Platinum 13 to Platinum 17 (Build 204) purchased online. First effect I try to use - Ignite Gunfire - asks me to "Register and Activate" using the email to which my software is registered, the one I successfully logged

Photostory

3 answers, most recent on 3/22/2021

RE: [Solved] Cannot boot The software anymore

Hi Jeff. As it turned out Parallels uses Bootcamp "elements" when installed on a Mac. Since I wrote my post here on Magix, I have worked hard and fixed the problem on my own. Here are some steps I took: 1. I purchased a key from Microsoft for my

Photostory

5 answers, most recent on 3/10/2021

[Solved] Freeze and crash

W10 op system. Recent problem - programme hardly runs at all before freezing rendering it useless as I am unable to complete a project.

SOUND FORGE

6 answers, most recent on 2/12/2021

[Solved] Sound Forge Pro 11.0 Build 299 Requires Elevated Priviledges

Currently on Windows 7 Pro SP1 64-Bit reinstalled 1/9/2021 due to hard drive crash. No updates from Microsoft because they deleted all of them on about 1/7/2021. Reinstalled this program 1/10/2021. I have used the program as of 2/8/2021 without any

ACID

24 answers, most recent on 2/18/2021

RE: [Solved] ACID Pro 10 - Highly unstable & won't render complete mp3's

Try the following and see if this helps. And this is due to Acid Pro still being very unstable at the moment. After doing the following, it stopped the crashes in my case and rendering problems are gone. Remove any Magix effects/Instruments (midi).

ACID

24 answers, most recent on 2/18/2021

[Solved] ACID Pro 10 - Highly unstable & won't render complete mp3's

Hello All, thanks for reading. I recently installed Acid Pro 10, version 10.0.4 (build 29) onto a recently purchased Alienware m17 laptop running Windows 10. I'm in the home stretch of my first project, and I'm running into major issues: 1) The

Movie Studio

15 answers, most recent on 2/7/2021

[Solved] Program crashes

Whilst using the programme and moving from Imports to say effects, I get a fatal message and unable to continue. I can get a error type log but that does not mean anything to me as I am purely a user. How do fix this ?

Movie Studio

22 answers, most recent on 2/6/2021

RE: [Solved] BUG 4K 100Mbps 30p drops 1/3 of frames on rendering - solution in post

So. After too much deliberation and time spent on this already, the easiest way forward for us is to always import the collection of clips directly from the Osmo Action cams, directly into MEP. Then do the stereo aligning in MEP and the basic

ACID

5 answers, most recent on 1/29/2021

[Solved] Magix, please continue working on bugs! We need AP to work already!

This is a shot in the dark and a hope that someone from Magix will see this. I just took on a project and am trusting AP with it as my workflow just isn't there with any other DAW. I need this to work. Just like many other users want, magix, please

Music Maker

3 answers, most recent on 1/10/2021

RE: [Solved] Problems with Live Pads

@MauX-65 Hi No problems here no matter which order I load the Live pads. Try loading the 1st and 16th pads first then the rest. One small issue I did find (though it could have been me) is - if you do not 'turn off' all pads before stopping

Movie Studio

3 answers, most recent on 12/31/2020

[Solved] I have a crash on the program then it closes down

----------------------------------------------------------------------MAGIX Movie Edit Pro Premium 30.12.2020 21:23----------------------------------------------------------------------CrashDump 20201230_212300_v19.0.1.23.dmp successfully

Video Pro X

53 answers, most recent on 12/23/2020

RE: [Solved] VPX crashing

OK, it appears that my problem has been solved. It appears that my install of VPX was corrupted. After following the advice from Magix Support below, not only has the load time of VPX been dramatically improved, but I have not had any more

Movie Studio

8 answers, most recent on 12/18/2020

[Solved] constant crash installation loop

I am currently having problems With Magix movie edit pro 2021, the software seems to crash couple minutes after interacting with it and suddenly restarts, it the follows with an installation page here you can see i cant tick any boxes and therefore

Video Pro X

53 answers, most recent on 12/23/2020

[Solved] VPX crashing

Twice now, on the same project at about the same place, VPX has crashed during the encoding for burning to a DVD. I have submitted crash reports both times. Burning worked previously on this project. Although I am not certain that there are no other

Video Pro X

8 answers, most recent on 12/4/2020

[Solved] Recently upgraded to latest version of Video Pro X, have many problems

1st Problem: Every time on launch, it prompts me to install extra content. But every time I try to click on the checkbox, I get an error sound. This is really annoying. 2nd Problem: Every time I try to open the Xara3D text editor to change 3D text

ACID

21 answers, most recent on 10/21/2022

RE: [Solved] "Acid Pro 10.0 has stopped working"

When I first launch Acid Pro 10, I typically receive an error screen. It contains the following information: Extra Information File: C:\Users\torre\AppData\Local\MAGIX\ACID Pro\10.0\dx_grovel_x64.log File:

Movie Studio

3 answers, most recent on 11/11/2020

RE: [Solved] Error Code -57

Yes, updating Windows did the trick. You have to keep in mind that a lot of us simply don't trust Windows updates.. I've had too many times when an update happens and my system crashes... this time it worked.. Now I'm downloading all the content..

ACID

16 answers, most recent on 6/25/2024

[Solved] Acid Pro 10 can't install Microsoft Visual C++ 2013(x64)- won't update

So, ever since the latest update for Acid was pushed out, I've been having issues applying it. Each time I try, I get this error: I'm on Windows 10 1909 x64. I just got this laptop a month ago, it's all updated. Beyond the error message, even if I

Photostory

2 answers, most recent on 11/9/2020

[Solved] Travel Maps (version 1.0.1.385) - embedding photos in route

Hi, no issues inserting landscape photos so they pop up when route is animated / played, but portrait photos are not correctly shown, they have a zoomed in / cropped effect, looks like they are coming out in landscape format. If I dont play the

Audio Cleaning Lab

5 answers, most recent on 11/7/2020

RE: [Solved] ACL crashes on start up - too fast to see error message

Right by a process of elimination (given the message flashed up too quick to see what it was saying before ACL crashed), I worked out that this is the solution:

Audio Cleaning Lab

5 answers, most recent on 11/7/2020

[Solved] ACL crashes on start up - too fast to see error message

Been using this version of ACL since 2016. Currently installed on windows 10 laptop. Haven't used ACL for about a month. Start it up today and loads but a message flashes up for an instant, too fast for me to see, before ACL crashes. Have done