• ACID

  4 answers, most recent on 3/16/2021

  [Solved] Deleting time from all tracks in one go ? Acid Pro 8
  Hi I have Acid Pro 8 , I want to do an edit of a track I made in acid , I know how to add time , but is there a function to delete time on all the lines , because if i try to highlight the bits I want to chop it misses some as there are so many
• SOUND FORGE

  13 answers, most recent on 2/26/2021

  [Solved] RFE: Uninstall.exe
  Greets! I'm going to purchase Audio 15 but this had me worried about install failure.I routinely use Windows "uninstall" (Win7 64), so wasn't worried when I found no uninstall program in the app's folder.But then I didn't find it in Uninstall. I
• Photostory

  2 answers, most recent on 2/16/2021

  RE: [Solved] Transferring part of slideshow to new project
  @Robert-Wells Hi Robert, Open your project, do a Save As and give the project a new name, like old_project Part 2. Delete the first part from the timeline, closing up the gap. Open the first project, Save As, old_project Part 1. Delete the part that
• SOUND FORGE

  6 answers, most recent on 2/12/2021

  [Solved] Sound Forge Pro 11.0 Build 299 Requires Elevated Priviledges
  Currently on Windows 7 Pro SP1 64-Bit reinstalled 1/9/2021 due to hard drive crash. No updates from Microsoft because they deleted all of them on about 1/7/2021. Reinstalled this program 1/10/2021. I have used the program as of 2/8/2021 without any
• ACID

  3 answers, most recent on 2/11/2021

  [Solved] Acid Pro 8.0 Error Code: -57
  I have been using this product ok on my Win 7 x64 laptop. Never had any issues. I wanted to install a latest version to obtain VST3 support in this product. Upon installing it a day later I receive this message "Error Code: -57" Is there an issue
• Music Maker

  5 answers, most recent on 2/7/2021

  [Solved] Jamm rejects download to my DropBox MMJ download file
  I have been having a repeated issue with saving a song that I have completed. When I send the save I get a message back saying that the song could not be saved, choose another download folder. But here are a couple problems to that. 1 - I find
• Movie Studio

  3 answers, most recent on 2/8/2021

  RE: [Solved] error 14
  @Yan-Brb Hi Error code -14 means that you're putting a valid MAGIX serial number into the wrong MAGIX product or version/edition. . . . . i deleted the previous computors from my list. still cant reactive it. its 2017 version with an update paid in
• Movie Studio

  3 answers, most recent on 2/8/2021

  [Solved] error 14
  hi error 14 im trying to reinstall magix pro edit on new computor. i deleted the previous computors from my list. still cant reactive it. its 2017 version with an update paid in 2019. in downloading from the link in my account product list. tried
• Video Pro X

  4 answers, most recent on 1/23/2021

  [Solved] Extract Audio Tracks
  Let me begin by stating it has been a couple months since I last used Video Pro X. I record videos with 2 audio tracks. In past projects I could simply select the video and select the video's audio functions and then select extract audio tracks.
• Music Maker

  2 answers, most recent on 1/18/2021

  RE: [Solved] Incorrect Audio Looping from software
  @Tridensky Hi . . . .  Is there any way to get this random loop cut off so i can import the whole track?! . . . . It looks like you have used the Remix, Loop Finder to create a music loop then stretched the resulting loop on the timeline - is this
• Music Maker

  9 answers, most recent on 1/14/2021

  RE: [Solved] Instruments missing after upgrade?
  @TheDoctorArtist Hi There could be two issues here: . . . . I reinstalled on Disc "F". . . . Is this a USB external hard drive or a fixed internal drive? . . . . it prompts me for a serial for the 2021 version, when I own the 2020 . . . . That means
• SOUND FORGE

  3 answers, most recent on 1/1/2021

  RE: [Solved] SFpro 14 where is the vocal cut gone?
  I received SF pro 14 with Vegas pro 18.. process > channel converter > stereo to stereo - vocal cut > invert channel 2 >>>>>deletes the wav file from the timeline..?????? what's happened to vocal cut..? other channel
• SOUND FORGE

  3 answers, most recent on 1/1/2021

  [Solved] SFpro 14 where is the vocal cut gone?
  I received SF pro 14 with Vegas pro 18.. process > channel converter > stereo to stereo - vocal cut > invert channel 2 >>>>>deletes the wav file from the timeline..?????? what's happened to vocal cut..? other channel
• Video Pro X

  53 answers, most recent on 12/23/2020

  RE: [Solved] VPX crashing
  OK, it appears that my problem has been solved. It appears that my install of VPX was corrupted. After following the advice from Magix Support below, not only has the load time of VPX been dramatically improved, but I have not had any more
• Video Pro X

  23 answers, most recent on 12/23/2020

  RE: [Solved] Suggestion -- load times -- the splash screen takes over windows
  OK, problem solved. I got this advice from Magix Support. After following this, my load time for VPX is only 10 seconds! If you want to try if a complete reinstallation helps, please follow these steps: Please follow these steps:Download the
• Audio Cleaning Lab

  2 answers, most recent on 12/28/2020

  [Solved] Track list not matching the Titles on wave form
  I'm using ACL 17. I just finished a project of 80 minutes. When I went to the beginning to start editing, there was the left half of an envelope there and a long lead in to the first song. I tried putting a marker just before the first song and
• Music Maker

  3 answers, most recent on 12/21/2020

  [Solved] How do I recover the basic soundpool 'Mr Right' that comes with 2021?
  How do I recover the basic soundpool 'Mr Right' that comes with Music Maker? I deleted 2 of 3 copies of it that I had and have lost the associated files.
• Music Maker

  2 answers, most recent on 1/10/2021

  [Solved] How to download the "Feel Good" Soundpool
  Hello, I really need help. I accidentally deleted the default soundpool "Feel Good" in the free version of Music Maker 64-bit Version 29.0.4.25 . Is there a way to get it back? I can't find it in the store nor in my device, please help me!! Its
• Video Pro X

  35 answers, most recent on 3/25/2021

  [Solved] JPG as reference / handle updated JPGs
  Hi all, maybe there is an answer to this already but I didn't find it.I imported JPGs to Video Pro X (version 18.0.1) and later adjusted them in photoshop and saved again.Now Video Pro X still shows the old photos and I can't figure out a way how to
• Music Maker

  11 answers, most recent on 1/28/2025

  [Solved] [Resolved] Getting error 1603 during installation
  Hi all, looking for a solution for this Error 1603 issue I encountered during the Music Maker (64bit) installation process. I manage to download the Music Maker installer via the manager and it automatically starts the installation once download was
• Movie Studio

  15 answers, most recent on 11/30/2020

  RE: [Solved] Sudden onset of Magix MEP lock up when using 3D title templates
  Problem solved. Uninstalled all Magix applications, performed PC search for all Magix files, folders, etc. Found some that I did not find on previous reinstall, deleted them, rebooted, and then reinstalled MEP. Now the 3D title templates works
• ACID

  7 answers, most recent on 12/27/2020

  RE: [Solved] Acid Pro 10 saved files no color, fx files
  1. After I save an acid file I get an icon with no color, and it does not open on its own, must be by Acid Pro 10 itself.. 2. How can I cancel/delete the fx sign on a track? 3. How to stop the program from making sfx copies of every file? Anybody
• ACID

  7 answers, most recent on 12/27/2020

  [Solved] Acid Pro 10 saved files no color, fx files
  1. After I save an acid file I get an icon with no color, and it does not open on its own, must be by Acid Pro 10 itself.. 2. How can I cancel/delete the fx sign on a track? 3. How to stop the program from making sfx copies of every file? Anybody
• SOUND FORGE

  2 answers, most recent on 10/19/2020

  [Solved] Cannot drag and drop onto Sound Forge
  Hi there. I'm trying to drag and drop files onto the Sound Forge window to open them but am unable to, regardless of the file location or type (wav, mp3 etc). It shows the "No Entry" icon with crossed out circle.Win 10 Pro build 2002SF Pro 14