Search the MAGIX Community for tutorials, questions and solutions as well as for forum members

This appears to be a 'something broke' driver vs hardware issue rather than presets and licensing. Well, it's possible.Here's an excerpt from a corresponding videodeluxe.log file.This also reinforced my assumption that it might have something to do

Other products

32 answers, most recent on 5/30/2026

RE: HOW TO CONTACT SUPPORT VIA EMAIL OR PHONE PLEASE

@stanley-thao Hello welcome Please do not hijack other users post based on requesting an email for Magix, as your query is not related, create your own post in the correct Vegas forum. Read Moderator @emmrecs post who supplies a link to correct

ACID

32 answers, most recent on 9/25/2025

RE: How to cancel subscription?

@AKABWAI-SAVIOUR Assuming you want to cancel a subscription to a Magix product, perhaps ACID, all the information you need can be found by reading the whole of this thread. You must send an email to infoservice@magix.net, informing them that you

Video Pro X

2 answers, most recent on 4/19/2026

Movie look suggestion: VHS

I would like to suggest a new Movie Look template for MAGIX. Currently, there are several Movie Looks available, such as the 16mm film look. It would be great to also have a VHS-style Movie Look added to the collection. This kind of effect is quite

SOUND FORGE

One answer, on 11/2/2025

RE: How do I set sound forge to open at 48kh 24bit as the default

Do you mean the default sample rate and bit depth when creating a new file? (File> New) If you set the desired parameters for a 'New' file, subsequent new files 'should' be the same. If they are not, the default new file attributes can be reset

Other products

One answer, on 1/14/2025

RE: [Closed] Vegas Pro 22. Deep Learning Module Installation!

@Mark-Kramer Unfortunately, this is not the correct forum for posts about Vegas Pro, sorry! Please read this pinned post and follow the advice given there. This thread will be closed. JeffForum Moderator

Movie Studio

18 answers, most recent on 2/13/2025

Magix Restructuring Update

As posted in the Vegas User Forum HERE I'm not a German lawyer (where all this happens), but I cam really really hoping that everything will turn out for the best for Magix, it's programmers and software going forward.

Movie Studio

31 answers, most recent on 4/16/2026

RE: Video deluxe 2026

@me_again Hi Andy, I too, have been playing with this. If a user does not feel confident following your method, there is a another method which does not care where the LUTs are located. Put the LUTs in any folder, then in the program browse to the

Web Designer

13 answers, most recent on 9/19/2025

RE: My Magix account

@richard-gonzales Benvenuti nel forum degli utenti Magix, quindi non è un contatto per nessuno dello staff Magix. Credo che dobbiate inviare un'e-mail a infoservice@magix.net e porre le vostre domande, poiché sospetto che nessuno di coloro che

ACID

19 answers, most recent on 1/21/2026

RE: WAVES VST Plug-in inssue

here's the crash report.... Extra Information File: C:\Users\hp\AppData\Local\MAGIX\ACID Pro\11.0\dx_grovel_x64.log Problem Description Application Name: ACID Pro 11.0 Application Version: Version 11.0.2 (Build 21) Problem:

Movie Studio

One answer, on 4/30/2024

RE: Are these Standalone Programs or are they integrated effects

@Mark-Gibson Hi Mark and welcome to the user to user forums. All the New Blue effects should be integrated as is ProDad Mercalli . Hide is definitely stand alone but no idea about the other ProDad offerings. Stellar Repair would be stand alone. Ray.

Movie Studio

2 answers, most recent on 7/1/2024

RE: error in module vcruntime 140.dll

@Anastasios-Skaramagkas Hi and welcome to the user to user forums. That is a missing windows file that is needed to run the programs. Links to the files you need are here. Ray.

SOUND FORGE

One answer, on 1/27/2023

RE: [Solved] Izotope

@BDNance You need to create a user account at izotope.com and unlock the program with the serial number in your order confirmation e-mail. You probably also need to install the iZotope Product Portal.

SOUND FORGE

One answer, on 1/26/2023

RE: [Solved] Is it possible to selectively undo in the undo history

Welcome to the Magix Sound Forge users community @Myu. Basically no, but you can save plug-in presets and/or plug-in chains to restore a sequence of plug-ins and change it.

Video Pro X

One answer, on 4/23/2024

RE: Video Pro X does not seem to have ASIO support

@joydev Hi and welcome to the user to user forums. You are correct, there is no ASIO option in the audio section. The pdf manual can be downloaded from the Help Menu in the top row of tabs in the program. Ray.

Movie Studio

11 answers, most recent on 4/11/2025

RE: [Solved] Extending or shortening the entire project

@Andrzej-Marcinkiewicz Hi, That is a rather unorthodox requirement, something most users would never do or have to do. Your change from 54m to 50m is 8%. This does have a noticeable impact on the audio, but not too much. Me, to avoid unwanted

SOUND FORGE

3 answers, most recent on 6/8/2024

RE: Audio Studio 17 installation error in Windows 11

@Robert-Russ Your firewall/antivirus might still block the connection, even if you think that you disabled it. Another user reported some days ago, that they had to uninstall their antivirus to activate the software because antivirus was still

Photostory

5 answers, most recent on 7/22/2024

RE: Photostudio 2006 not opening in Windows 10

@Jaco-duToit Welcome to the Magix user to user forums. My very strong suspicion is that Photostory 2006 is much too old to be able to run successfully under Win 10, sorry. You could try right-clicking on the program's desktop icon or .exe file,

Movie Studio

2 answers, most recent on 5/29/2024

RE: MP4 Codec Needed

@Roger-Fleming Hi and welcome to the user to user forums. It should still be possible to log into your Magix account on the main website with your old email address if you can still remember it and then change your details from there. If you can't

Other products

2 answers, most recent on 11/30/2025

RE: Installation Magix Audio Cleanic 16 deluxe

@Christian-Alessio If your serial number begins with P3 you can simply disable the previous installations in your customer account at Magix.com. Since Audio Cleaning Lab 16 seems to be very old, it could be that it's serial number begins with P2.

Rescue Your Videotapes!

11 answers, most recent on 4/29/2026

RE: Order send and paid, no response

Hi, thanks for your response. Here is what I did. I indeed checked my spam folder daily, and no emails from magix. I indeed sent an email to Sales@magix.net which automatically generates an AI email back. I forwarded the automatic AI generated email

SOUND FORGE

3 answers, most recent on 7/9/2024

RE: Convert Stereo mp3 to Surround Sound (Dolby AC3?)

What format are the files and are they multi-channel surround or to begin with? Welcome to the Magix Sound Forge users community @Mark-LoChiano.

Other products

2 answers, most recent on 3/27/2025

RE: Installing Independence Pro on M1 Mac

@herchster Hi. . . . . install Independence Pro on my M1 Macbook Pro several times without success. I have installed Rosetta . . . Depending on the version of Independence you have:- The older macOS Independence was capable of running on macOS upto

Xara Designer Pro

4 answers, most recent on 9/7/2025

FlipBook

Hello MagixI am your customer, I have Sound Forge, Vegas, and XARA. Well, I recently started using the FlipBook feature in XARA and I couldn't find a way to create a universal executable, a .exe file, that allows me to send just the FlipBook to