• Rescue Your Videotapes!

  4 answers, most recent on 12/10/2024

  RE: Converter driver install problem
  @rookyl Hi Try downloading and installing the latest Premium driver for the K0067 USB capture device from here. HTH John EBForum Moderator
• Photostory

  11 answers, most recent on 1/7/2024

  RE: [Solved] SOS!!!!
  @teresa-l Hi and welcome to the forum. We need more information to help diagnose the issue(s) you are having: The specification of your computer system including Windows version and program version, see this topic for what is required and please
• Photostory

  53 answers, most recent on 4/2/2024

  RE: Photostory Deluxe Won't Burn DVD: mda reports DVD creation error: 8400
  i have no idea what an iso file is? there is an mp4 of the whole thing stored in my video file. not sure how it got there. maybe that's what export does. is that an iso file? i was going to download the imgburn but on the page there are 4 downloads
• Video Pro X

  One answer, on 1/4/2026

  [Closed] Render Output Options Missing in Vegas Pro 23
  I previously have used Vegas Pro versions 15 and 19 and there are multiple render options including (among many others) MainConcept MPEG-1, Sony AVC/MVC, and many more render formats including 720p and 1080p. Considering upgrading to version 23 and
• SOUND FORGE

  2 answers, most recent on 4/24/2025

  RE: Sound Forge 7.0
  @Dennis-Garcia Visit Magix.com and use your old Sony login credentials (e-mail and password) to access your user account. There you should be able to download the installer. If this doesn't work you could get an external USB disk drive. I think they
• Music Maker

  One answer, on 4/30/2024

  RE: i bought music maker premium and i don't have any soundpol there. It i
  @milan-t Po zadání sériového čísla byste měli být schopni stáhnout všechny zahrnuté Soundpooly na interní kartě stahování v aplikaci Music Maker.     After entering your serial number you should be able to download all included Soundpools in the
• Movie Studio

  One answer, on 3/11/2025

  [Closed] Vegas no longer opens
  Hi there can you help me? Magix hasn't responded to my support request and it's been 2 weeks. I upgraded to Windows 11 and now my Vegas 17 won't open. I also tried to download a new version of Vegas Pro that says it works with Windows 11 but it
• Movie Studio

  2 answers, most recent on 4/29/2024

  RE: Magix Movei Edit Pro Plus needs Quick Time player
  @colinmeth Hi. The old version of QuickTime can still work and is here. Or you can download QuickTime Alternative. Ray.
• SOUND FORGE

  One answer, on 5/8/2026

  RE: SF 18 - Plug in chainer weirdness
  Hi @Colin-Taber, I do not have those particular plug-ins to test. Do other plug-ins and plug-in formats exhibit similar behavior. Unfortunately, Sound Forge has always had issues with Waves plug-ins.You may want to try the BorisFX trial version of
• SOUND FORGE

  9 answers, most recent on 7/1/2024

  RE: Sound Forge Pro 11
  Yes but that is not necessarily the one I used when i originally bought SoundForge. I have kept upgrading over the years but that is the email I log into my account that shows SoundForge Pro 11, serial number and registration date. Do I have to
• Off topic

  One answer, on 3/3/2024

  Reloading software on new PC
  Old computer died. Bought a new one and downloaded all my products. They loaded fine but won't open. They are showing as applications, but every time I go to open them, it prompts me to download again, and then says that they are already downloaded.
• Music Maker

  7 answers, most recent on 9/28/2025

  RE: MM2026 34.0.0.6 VST instruments causing severe audio problems
  Un par de cosas que añadir... Tanto la CPU como la tarjeta gráfica parecen tener unos 10 años. No digo que esa sea la raíz del problema, pero probablemente no ayude. Los VST suelen requerir mucho procesamiento y Music Maker nunca ha sido realmente
• ACID

  One answer, on 10/21/2024

  RE: Where are the loops? Download item on Help menu is greyed out.
  @Andy-Douglass You can download free loops from the official store, if you sort by price: https://producerplanet.com/us/audio/loops-samples-250/?label[]=magix&sort=price_asc Besides that, the trial doesn't come with any additional content.
• Movie Studio

  14 answers, most recent on 3/10/2023

  [Solved] Update/Patch to version 22.0.3.171
  Greetings I downloaded this update about an hour ago but I couldn't see on the popup what the updates were for - obviously I could have missed it having only had 3 cups of tea. Does anyone know what it's fixing / improving / knackering? I've tried
• Music Maker

  8 answers, most recent on 5/27/2024

  RE: The program gets stuck while recording audio
  @V-S You need to use the ASIO driver This is from the manual: The Universal Control installer for Windows is available for download from your My PreSonus user account. This installation includes the ASIO and WDM drivers for the AudioBox USB96. To
• Music Maker

  2 answers, most recent on 4/20/2024

  RE: Soundpools from EDM to 2024
  @RoboticFreeze Are you using the same customer account? Then you can simply re-download all your Soundpools in the Download tab. OK, I didn't saw that tab i needed to activate it, but I have it now, thanks , that is the solution :D
• Photostory

  2 answers, most recent on 12/23/2024

  RE: Magix photostorey delux 2014 unable to re-install
  @Siraj-Shah Hello Siraj, Here is an addition to Jeff's answer. Magix Photostory 2014 from 2013 with a P2 serial number can no longer be downloaded from the Magix servers. I have tried to download the installation program via My account / My
• SOUND FORGE

  4 answers, most recent on 7/29/2024

  Sound Forge Registration on New DAW
  Admittedly I haven't used Sound Forge much in the last 2 or 3 years due to illness preventing me from recording. I just set up a new DAW and went to download SF but it doesn't show up in the 'My Products' list. I searched back and got the serial
• Movie Studio

  One answer, on 2/28/2024

  [Closed] download Vegas Pro Edit 21
  Had to have Geek Squad download this on the first computer and it took them over 2 hours to accomplish the task and the program is not right. Cannot over lay text on video. Not able to download the program on this desktop. I think I need to have
• Video Pro X

  3 answers, most recent on 1/2/2024

  did not download
  upgrade did not download
• Movie Studio

  4 answers, most recent on 8/17/2025

  RE: Align other audio tabs to this track
  @gerard-vieules Hi The manual is available for download under Help in the program. As @AAProds has commented, sometimes the audio alignment 'misses', often due to a low volume level or background noise. There are a series of tutorials listed here,
• Movie Studio

  One answer, on 12/6/2024

  RE: Penzioner
  @zoran-n Welcome to the Magix users forum. Go to your Magix account, log in, go to My products, find the listing for MMS 2023 Suite and the installer will be available to download. JeffForum Moderator
• Movie Studio

  8 answers, most recent on 3/13/2026

  RE: I have Video Deluxe Plus (2026) :: But ProDAD Hide V2 not included??
  @Apollo89x First, can you show exactly where you have read online that the ProDAD Hide v2 is meant to be included in VdL Plus 2026? I ask this because, looking at this page I see "addons" mentioned only with the Premium and Ultimate variants. If you
• Video Pro X

  One answer, on 4/22/2026

  RE: serial number missing
  @James-Begly Welcome to the Magix user to user forums. Please give more details about what you mean when you write my serial number does not open. Also, can you confirm you have ordered and downloaded Magix Video Pro X and not one of the Vegas range