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  • Movie Studio
    66 answers, most recent on 1/29/2025
    RE: The output formats are messed up in Movie Studio 2024
    I did the calculations as (24000/1001 - 23.976)x3600 and got 0.086 frames difference, so it is strange that either frame rate would make a difference. since there are 60 s/min and 60 min/hr there are 2300 s/hr. 24000/1000=23.976 so subtracting it
  • Movie Studio
    11 answers, most recent on 1/12/2026
    RE: Video Deluxe 2026 - Access Violation Code - Program Crashes
    @SHANE-KOHUT Hi In add ition to @emmrecs comment "ntdll.dll" issues can be caused by drivers for, among other hardware items, the GPU. . . . . Nvidia 3080ti. . . . I have uploaded the latest drivers . . . . There is an issue with the latest
  • Movie Studio
    4 answers, most recent on 1/12/2026
    RE: cannot register
    @leon-Shargel Welcome to the Magix user to user forums. Unfortunately, your first post here is very much lacking in detail! For we, fellow-users, to have any chance of being able to help you, please answer these questions: Where did you buy the
  • Movie Studio
    52 answers, most recent on 3/8/2025
    RE: Update
    @johnebaker The error message could mean you account on the PC has got an issue. Try creating a second account and make it Administrator. IHmm, surely if it was an issue with my account then Al, John Cb and yourself would have the same
  • SOUND FORGE
    4 answers, most recent on 3/23/2024
    RE: No activation sound force pro 16
    @George-Karanastasis Maybe you have installed the incorrect version? This would be Error-14. You can enter your serial number here and get the correct installer: https://www.magix.com/int/support/my-service-center/product-downloads/
  • Movie Studio
    52 answers, most recent on 3/8/2025
    RE: Update
    Wow. I've had a reply from Magix. Read into it what you will. "The error message says that you should send the report to our colleagues at Neat Video. Have you already contacted Neat Video support? What did they say?->
  • Movie Studio
    5 answers, most recent on 9/28/2024
    [Solved] MEP keeps crashing
    Hi everyone :-) in the past year MEP keeps crashing, so i started working with another video programm, but i'd acctually like to keep working with MEP. Also i have lots of unfinished projects in MEP i'd like to finish. This is the MEP i have on my
  • Audio Cleaning Lab
    14 answers, most recent on 4/25/2024
    RE: Audio Cleaning Lab 4 - Changing Default VST's
    I pointed out to Magix over a year ago that having things like an error on startup is a definite turn-off for new and current users looking to upgrade. If they want to sell their products, they cannot afford to leave an obvious startup error
  • SOUND FORGE
    14 answers, most recent on 12/1/2023
    RE: saving to wav or mp3
    This is the custom error message... this is after running Revo.
  • Music Maker
    2 answers, most recent on 8/26/2023
    [Solved] Unwanted "fan blade" effect / VST3 instrument settings not saving
    Hello! I think I have a rather unique problem in that I cannot find any information on this particular issue.I graduated to Magix Music Maker Premium 2023 back in April.  I'd been using the Premium 2013 version for 10 years and it served me well,
  • Movie Studio
    61 answers, most recent on 7/25/2024
    RE: My MAGIX software will not cut a DVD to Disc
    @rickduley Hi . . . . Windows 11 and I haven't been able to create DVD discs . . . . and the error message in the burn log . . . DBK BurnProject: 224 - write error occurred on disc . . . . Try burning the DVD to ISO image using the Image recorder
  • Movie Studio
    29 answers, most recent on 5/10/2025
    RE: MAGIX Movie Studio 2025 Suite will not open after installing
    I have the same problem. Magix Movie Studio 2025 Suite starts and then crashes without an error message. 2024 worked on this same computer when it ran Win 10. After I've changed to a bigger ssd and to Win 11, it stopped working. I upgraded to 2025,
  • Video Pro X
    One answer, on 10/1/2024
    RE: upload problems
    @Connie-Conner Welcome to the Magix users forums. Unfortunately, your first post is rather lacking in detail and so any reply you receive is going to be entirely guesswork on our part. Assuming you are trying to install the latest update to Video
  • ACID
    4 answers, most recent on 4/28/2024
    RE: problems with my Activation Key
    @Brian-Tully Please edit your post and remove all private data. This is a public user forum and we are all users like you. Magix support isn't active here But we can give you suggestions what you can do, if you tell us the error message.
  • Movie Studio
    10 answers, most recent on 4/20/2025
    RE: Magix Movie Studio 2025 TRIAL
    @AnnTH Hi Ann Is that a typing error? An nvidia GT 70? If it isn't a typo and the rest of the specs of the computer mentioned in previous posts is what is currently trying to run the program then there is a possibility the computer just doesn't have
  • Music Maker
    5 answers, most recent on 6/23/2024
    Music maker 2025 premium qt and open gl 2 issues
    the upgrade is not usable. It will not launch after installation. tried reinstall twice.keeps causing a rendering error in qtprevious 2024 layout interface has no issues ....
  • Samplitude
    5 answers, most recent on 11/29/2022
    RE: [Solved] Recording 48000hz
    @SP. I wanted to let you know the issue has been solved! Turns out the problem was a very simple fix! Though it took me a long time to figure out🙃. All I needed to do was change the settings of the project.  I clicked on the file drop down menu,
  • Movie Studio
    13 answers, most recent on 12/31/2024
    RE: Cannot Install Movie Studio 2025 Platinum: Error-1
    @Information-Systems Hello, Your error code sounds familiar to me. If you click OK, Pro X16 will continue to be installed. You can then start Pro X 16 working. You are probably wondering what exactly Vimapp.Capture.Ap_1.0.xx means. This is used for
  • Music Maker
    3 answers, most recent on 1/9/2023
    [Solved] VST plugin path
    Hello, please help me...as i was during years installing different VST plugins they were installed to different file locations...i wanted to unify them, to have them in one folder...i know it was not good way, but i just all copy them CTRL+C CTRL+V
  • Music Maker
    12 answers, most recent on 11/29/2024
    RE: Music Maker PREM2024 Crashes trying to load "Welcome To Music Maker"
    All of a sudden I launched it and it was able to log into the welcome/sign in screen, and there is an update for patch 32.1.0.18 for "various crash and bug fixes".Not sure what fixed it as It crashed 3 times and the 4th worked within the span of ~5
  • Movie Studio
    One answer, on 6/11/2025
    RE: DVD作成時のエラー
    @nozomi-s Welcome to the Magix users forums. As a first step, please give us the full wording of the error message you see. Then tell us a lot more about the video files you are using. When we have this information we should be able to give you more
  • Samplitude
    6 answers, most recent on 11/29/2024
    Installer exits
    Good evening,I was wondering whether you could please help me. I have downloaded the installation manager onto both a Vista and a Windows 11 computer through the links provided in my purchase confirmation email. Both of them have the same error. I
  • Audio Cleaning Lab
    11 answers, most recent on 2/24/2026
    RE: Need 2 files from Audio Cleaning Lab 10 cd distribution
    @clement5 Can't the files be read because the CD is scratched? Or is just incompatible with your new computer? Sound Forge Pro 18 is not the latest version of Audio Cleaning Lab. Only the name is similar. Audio Cleaning Lab was a special version of
  • Movie Studio
    10 answers, most recent on 1/9/2024
    Fails to open
    Movie Studio 2023 Suite. I have had to change my PC. I have deactivated the version on a previous PC which is now clean in any case but I keep getting an error message of ACCESS_VIOLATION. The error messages shown on the Movie Studio don't send and
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