• Video Pro X

  22 answers, most recent on 6/1/2024

  RE: My Video Pro X keeps crashing
  Thanks johnebaker. I'll pass that on to my tech. Very much appreciate your all your efforts to help me.
• SOUND FORGE

  38 answers, most recent on 9/16/2025

  RE: MP3 conversion glitches
  Hi @Paul-Fegan, Did you 'save' or 'Save as' the PCM file prior to encoding the MP3? If you do reinstall SFP-18, I would first try "Reset all preferences and clear cached data" in SF's 'File' menu. If that does not help and you plan to
• SOUND FORGE

  9 answers, most recent on 10/16/2025

  RE: Problem activating Sound Forge 9 using new method
  @rick-a You definitely need support to merge both accounts into one. I recommend you open a new ticket and ask them that you want to merge your old Sony login with your current Magix login. Hopefully the AI bot will then inform some human support
• Movie Studio

  3 answers, most recent on 11/12/2022

  [Solved] Rejoin two split objects
  Movie Studio Plat 2023. If I split a video clip into two, can I then rejoin those 2 pieces, and if, how? I have read a lot of instructions about "joining" video clips, but these seem to be more about placing them together in a project, then
• Movie Studio

  One answer, on 8/17/2024

  Program Freeze
  When opening Movie studio 2024 Platinum it freezes and won't complete the process. I have rebooted and reinstalled the program already. I would appreciate any help with this. thx
• Other products

  3 answers, most recent on 9/28/2022

  [Solved] Error Code 29
  Hello! When starting up my Audio & Music Lab 2014 Premium I was prompted that the licensing needed to be check and clicked on "check license now." After doing so a box popped up that said "Unfortunately your license was not successfully checked.
• Video Pro X

  One answer, on 1/29/2025

  RE: [Closed] Project will not load - 'Window ''Vegas has stopped working''
  @michel-plante Hi, sorry this isn't Magix support it's a public forum, but you're also on the wrong forum, copy & paste your request on the Vegas forum & someone there will help you. https://www.vegascreativesoftware.info/us/vegas-pro-forum/
• Music Maker

  12 answers, most recent on 11/29/2024

  RE: Music Maker PREM2024 Crashes trying to load "Welcome To Music Maker"
  @The_Banando I would guess it's a crash because of the graphics acceleration. If resetting the program settings don't help I recommend you check your Windows system. To do this, open cmd.exe as administrator (it's best to enter cmd in the Windows
• Samplitude

  30 answers, most recent on 7/10/2025

  RE: Samplitude Music Studio X8 - suddenly crashing
  @Steven-Wood Have you checked the Windows Reliability Monitor for error message descriptions like I suggested? Do they show some helpful details like in which DLLs the crash occurred? The error message above basically says that, that Music Studio
• Web Designer

  5 answers, most recent on 8/5/2022

  [Solved] Cannot install Web Designer Premium v19
  Hello, please need help i cannot install Web Designer Premium v19 i am using windows 11. i just purchased it because i see on Specifications that i can use it on Windows 11. It stays on 0% progress. and nothing happens.   please help.
• Movie Studio

  8 answers, most recent on 7/29/2025

  RE: Text to Speech conversion
  @Pete-Lowland Are you logged into the MAGIX Hub? At least for me, that is always a pre-requisite. Which edition of VDL 2026 did you buy? Did you register and activate it and then download any extra content which is available, via the Help menu? This
• Movie Studio

  One answer, on 10/17/2024

  [Closed] I can't register
  I bought a Move Studio Platinum 16 program on 16.10.2024. It accepts the registration number at startup, but I can't register it on my magix page because it says it's already in use. Help.
• SOUND FORGE

  7 answers, most recent on 1/17/2025

  RE: How to correctly write subchunks for regions and marks programmatica
  Hi Jjohn,Thank you for your answer.This is the answer of support.  MAGIX Support<support@magix.net>   Jue 16/1/2025 09:57 Dear Customer, Free personalised support for Sound Forge Pro 16 is no longer available as it is older than 24 months.We
• Music Maker

  3 answers, most recent on 9/2/2024

  RE: Copying and Loading Soundpools Problem
  @David-Harney Maybe the program still looks for the Soundpools on the DVD? It could help to reset the program settings via File > Settings. Then add the Soundpools from your SSD instead your DVD.
• Movie Studio

  51 answers, most recent on 12/14/2024

  RE: How to burn files to BD with menus but without having to re-encode?
  @jak.willis Hi Jak . . . . I can post a Mediainfo analysis to show you what kind of bitrates the videos are in. . . . That would help a great deal so we can see what you are dealing with. Thanks John EB
• Movie Studio

  One answer, on 6/1/2025

  RE: [Closed] Movie Studio 16.0 Platinum
  @Raymond-Long Hi and welcome to the forum - albeit the wrong one. Vegas products, except for Magix Movie Studio 18 and later versions, have their own forum, link is at the bottom of this page, I would suggest you post your question there There
• ACID

  2 answers, most recent on 7/24/2022

  RE: [Solved] Software is (Not Responding)
  @Doug-Atkinson Does it help to set the Windows compatibility mode for this application to something like Windows 7?
• ACID

  6 answers, most recent on 5/18/2024

  RE: SONY ACID Music Studio 7 with Windows 10
  I've had some success running Sony ACID Music Studio 7 on Windows 10 by using compatibility mode. Right-click on the installer, go to Properties, then Compatibility, and set it to Windows 7. After installation, do the same for the program
• Music Maker

  8 answers, most recent on 4/11/2025

  RE: Fixed the earlier crashes...now have this issue.
  @AJenn I don't use Opus and have no idea if it helps if you buy something. Happens with Opus OR if I use Magix Choirs and childrens chior or magix's solo artist collection VST's. This answer doesn't make much sense to me. Can you please clearly
• SOUND FORGE

  74 answers, most recent on 2/21/2025

  RE: SFPro continually crashes - versions 14-18
  All of my work is done on 24/192 uncompressed .wav files. I don't resample/downsample anything till I'm done. There is no compression done whatsoever. The resampling/downsampling is all done in iZotope. I'll try getting MediaInfo and see what it has
• Web Designer

  5 answers, most recent on 8/5/2022

  RE: [Solved] Cannot install Web Designer Premium v19
  Hello, Support contacted me and suggested to run thru VPN. this fix the issue.   Thank you for your time and help
• Photostory

  2 answers, most recent on 11/16/2022

  RE: [Solved] Colour cast problem
  @Robin_J Hi This sounds like the Preview monitor is set to Anaglyph mode - click the 3 vertical dots bottom right of the Preview monitor and set the display to No stereo - see image below If not, a screenshot of the program interface showing the
• Other products

  One answer, on 1/22/2025

  [Closed] Timeline centers itself when moving cursor?
  Hello everyone, Using Vegas 17 my timeline centers itself on the timeline when I click or move to a different part of the video. How do I turn that off? I know it can be disabled but i forgot where? Haven't edited in a while. Thanks for any and all
• Music Maker

  5 answers, most recent on 4/7/2024

  RE: Zip files
  @BriceMD Hi, I see that you need some help getting and organizing these files. How proficient are you with Windows Explorer? I did some Zoom sessions with a gentleman who had similar problems - getting loops outside of Music Maker, where and how to