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This is probably a long shot since it's such an old version but I've been unable to find answers on old websites and posts. I still use Acid Pro 7 and it's been running totally smooth and fine for a while now. But suddenly one day, I started having

Movie Studio

48 answers, most recent on 9/29/2025

RE: Weird issue with using Smart Copy/Smart Render in MEP 2019 Premium

@jak.willis Hi Jak . . . . why it would say there are effects active when they’re not . . . . The main cause of Smart Copy not working is generally effects. and/or different parameters for the source and export, however Smart Copy is not smart

Xara Designer Pro

4 answers, most recent on 2/23/2023

RE: [Solved] Table Menu option missing

@Allen-Walck9125 Hi This sounds like you have hidden/turned off some of the toolbars and panes and reorganized the pane layout. The left toolbar is the 'local' built in tools of Web Designer, the Insert menu opens the Online Catalog for items such

Samplitude

3 answers, most recent on 12/5/2022

[Solved] Inegrating Spectralayers into Prox Suite 7

HI, I am trying to set up Spectralayers to run in Samplitude. I have made all of the setting from Kraznet's video but when I get to adding it via "external tools" it says that it is not installed. When I pull it up as an effect while running

Rescue Your Videotapes!

11 answers, most recent on 4/29/2026

RE: Order send and paid, no response

My order was placed 27th of March. MAGIX told me to wait to the end of April as delivery can take some time. Still I have not received my ordered goods. I asked for a delivery tracking code, but I never got one. MAGIX just refuses to provide me with

ACID

10 answers, most recent on 4/13/2025

RE: [Solved] manual

This thread can be closed and used by the next person who has this same question. I received an answer from MAGIX Support. Summary: There is no PDF Manual, Utilize the Help Section. Hello Christopher,Thank you for your message.I have to confirm that

Xara Designer Pro

10 answers, most recent on 3/31/2023

RE: [Solved] Editing Bitmaps - Outside software

@Kelley-Kuhlman I don't have XDP but I do have and use Affinity Photo, versions 1 and 2. I'm not certain this will be helpful to you, therefore, but which installer version of Affinity Photo 2 do you have? The original release used an

Rescue Your Videotapes!

21 answers, most recent on 3/2/2026

RE: what are correct driver(s) for the "video grabber" K0065 for win11?

Location is c:\users\acer\documents\magix. I do not use onedrive because only have original ADSL internet, 1.5 Mb speed download.

Audio Cleaning Lab

3 answers, most recent on 2/15/2023

RE: [Solved] Windows 11

@alan_reeves Hi . . . . ACL 16 Deluxe . . . . Assuming you mean Magix Audio Cleaning Lab 16 then this is a very old version from 2010 and is not compatible with Windows 11. Re-installing would be pointless as the product uses a discontinued P2-

Audio Cleaning Lab

6 answers, most recent on 11/24/2025

RE: [Solved] Install Audio Cleaning Lab 2016 on new PC

@goodone2 Assuming your version of ACL will run on a modern computer you need to deactivate your existing registrations of the app. To do this (since your desktop ... died years ago) you need to go to your Magix account, log in and go to My

Movie Studio

10 answers, most recent on 11/10/2022

[Solved] Can't Import MP4 video clips into Movie Studio 2023 trial

Despite instaling and reinstaling several times, I still can't import MP4 video clips into MovieStudio 2023 trial. It gives me a licensing error every time. 2022 version no problems at all but not the 2023 version.

SOUND FORGE

2 answers, most recent on 1/18/2023

RE: [Solved] missing template in audio studio when used as Vegas Pro audio editor

In Vegas, did you select "Open copy in audio editor"? That creates a new audio-only PCM file/event placed directly on top of the original audio event as a 'Take'. The 'Takes' can be toggled with the 'T' key if needed.If you select, "Open in audio

Audio Cleaning Lab

One answer, on 10/13/2025

[Closed] Software

Why is Music Cleaning Lab 2008 not available on the Magix site anymore?

Movie Studio

5 answers, most recent on 12/30/2022

[Solved] Magix Movie Studio 2023. Can it run vf files?

Is it correct that Magix Movie Studio 2023 is unable to run and render vf projects? I have been using Sony Vegas Movie Studio HD Platinum 10 on a Windows 7 pc. I am now on a new pc with windows 11 and will be using Resolve or possibly Magix for

ACID

8 answers, most recent on 2/27/2026

RE: Acid Music Studio 11, Auto update failure.

@stuart-cassie Just in case, did you restart your computer after uninstalling the Redistributables? This might be necessary. Please select the Restart option and not the Shut down option.

Samplitude

3 answers, most recent on 1/19/2026

RE: Samplitude keeps crashing with ASIO4All

@psychojosh13 Not necessarily. Some plugins just introduce a very noticable latency, for example, if they need a large look-ahead-window for effect computations..

Movie Studio

7 answers, most recent on 1/28/2023

RE: [Solved] Video sound cleaning lab

@Olof-Henrikson Hi Video Sound Cleaning Lab can be used with MEP 2016 directly. After installing VSCL, MEP 2016 should detect the program and change the Audio Editor link in the program settings as shown below If VSCL is not detected then you can

Off topic

161 answers, most recent one hour ago

RE: Magix support has not responded to support tickets for months

I have today been trying to send in a submission for support activating Movie Studio 2025 Pro plugins from NewBlue and proDAD, but I can't even send it - the "email submission" form tartly reports "The support request could not be saved." Anyone

SOUND FORGE

4 answers, most recent on 12/10/2022

RE: [Solved] Sound Forge Crashes every time I try to open it

Try resetting Sound Forge and clearing the cache, which is usually executed with 'File> "Reset all preferences and clear cached data" menu ... but since SF will not launch: Hold down the 'Ctrl+Shift' keys, whilst launching Sound Forge which

Movie Studio

22 answers, most recent on 4/9/2026

RE: MS re-names every new import to the name of the last saved project!

@Apollo89x MS re-names every new import to the name of the last saved project! As you have been told, no, it does not. Putting a video clip, an image or an audio clip on the timeline does not change the Project name or the Movie name, and the

SOUND FORGE

9 answers, most recent on 12/17/2022

[Solved] SF Pro 15 Crashing immediately on launch

The application will NOT launch. This may be related to the windows update I performed last night! Using SF Pro 15 build 161. 64 bit. Won't launch. I have uninstalled and reinstalled twice (using Revo) with same result. Second time I omitted all

Samplitude

8 answers, most recent on 10/12/2024

RE: [Solved] NO SOUND from Samplitude Music Maker

@dan-s Hi In Music Maker program setting Audio/Midi tab check that the program is using the Magix low latency 2016 or Magix ASIO driver (Music Maker 2023) and under the Advanced settings the audio device input and outputs are selected see examples

Music Maker

2 answers, most recent on 2/11/2026

I Need To Enhance MP3 Audio Files From LPs

Music Maker Premium 2026 / Windows 11 Pro / RealTek Audio / PNY GeForce RTX™ 4060 Ti 8GB / 64gb RAM Hello folks, I was just wondering about Sound Forge and Audio Studio.Last November, upgraded my Music Maker to Music Maker Premium 2006. It came

Photo & Graphic Designer

4 answers, most recent on 1/5/2023

[Solved] Xara Photo & Graphic Designer 16 & 19 installed? Stuck in Update Loop

Hello and it's been a long time since I had used any Xara product, But. I recently installed "Xara Photo & Graphic Designer 16/365 and purchased the one-year update subscription, I did not realize that it downloaded v19 and installed it. When I