• ACID

  4 answers, most recent on 4/6/2021

  [Solved] AVI Video Format
  Hello, I am using Acid PRO 8 and I want to insert a video that it is MOV format. I understand that MOV will not be accepted, so I would like to convert this to AVI. Do you offer any software that can covert MOV to AVI so that I can insert the video
• Movie Studio

  7 answers, most recent on 3/22/2021

  RE: [Solved] Compatibility MEP/VPX
  @Richard-Curtis My understanding of Hardware Acceleration in either MEP or VPX is that it is the presence of a GPU within an intel CPU that is the deciding factor. IOW, if the user's CPU includes an iGPU that handles HD 520, or possibly 530 as the
• Movie Studio

  6 answers, most recent on 3/15/2021

  RE: [Solved] Audio sync faulty
  @videotee Hi If the file format from the Hitachi is MPG then the audio sync issue is quite common. Right click the video files on the timeline in Movie Edit Pro and select Create frametable (new) this should fix the issue. Note: Do not use this
• Music Maker

  7 answers, most recent on 4/4/2021

  [Solved] Import external MIDI files
  Hi everyone, I hope you can help with what is probably a very simple matter, I have got some chords and melodies in MIDI file format but after dropping them in the soundpool folder can not get them to play when selecting them and dropping them into
• Rescue Your Videotapes!

  3 answers, most recent on 2/25/2021

  [Solved] Video file formats compatible with my Magix version
  My version of Magix Rescue Your Videos is 4.0.2.92 (UDCI) and does not read mp4 video files of my Canon Powershot SX420IS camera. What must I do in this case?
• Movie Studio

  12 answers, most recent on 2/7/2021

  RE: [Solved] DVD Playback aborted
  An even further update. I was successful in achieving a complete burn with no problems. So thinking that the problem was solved I tried again. On playback, I had stuttering and jerkiness as well as half-way through it stopped and returned to the
• SOUND FORGE

  5 answers, most recent on 2/4/2021

  RE: [Solved] Sound Forge Audio Studio 15
  I am not sure AS (Audio Studio) has the "Always proxy compressed formats" option, if it does enable it. I odnot know about AS, but in SF Pro it is in "Options> Preferences> General" Otherwise, do all MP3 files exhibit the same behavior? You
• Music Maker

  7 answers, most recent on 1/30/2021

  [Solved] Track in coming sound while I'm recording another track
  Hello, I had noticed on my latest version of Music Maker, when I'm recording two tracks, the first track comes in the second track, so I want to listen the track but not coming inside the new track. I want to record the second track clean with just
• Movie Studio

  22 answers, most recent on 2/6/2021

  [Solved] BUG 4K 100Mbps 30p drops 1/3 of frames on rendering - solution in post
  ISSUE: If you import 4K 100Mbps MP4 (or any other format at 100Mbps), it will drop frames (1/3 of them, to be exact), when it renders them - into any format, with any collection of export settings/formats/resolutions/bitrates. Nope. No solution can
• Movie Studio

  3 answers, most recent on 1/17/2021

  RE: [Solved] Best codec and settings to export GoPro video
  @Fedex03 Hi. . . . . . Which is the best codec to export the video? . . . . The simple answer to that is 'there is no one size fits all solution' it depends on your target media and audience and the source video resolution, framerate, and
• Movie Studio

  11 answers, most recent on 1/10/2021

  [Solved] MPEG-2 Transport Stream (M2TS) audio format no longer supported?
  Since my last update of Movie Edit Pro, I've got the following message when I want to import an m2ts file : "The audio format of your source file is not supported. Please use other programs for conversion". I've tried to activate the codec exporting
• Music Maker

  3 answers, most recent on 1/5/2021

  RE: [Solved] No video import in MM 2021
  @MauX-65 Grrr! Yes, this is a known bug and the avi format was added in the last patch. Please raise a ticket with Magix as they have been taking far too long to correct this. John CB
• Music Maker

  3 answers, most recent on 1/5/2021

  [Solved] No video import in MM 2021
  Good evening everyone,I am trying Music Maker Premium 2021 (latest version).The big problem I'm having is that I can't import any of the video files (created with Magix Video Deluxe) in Windows Media formats and in the proprietary Magix format.The
• SOUND FORGE

  5 answers, most recent on 12/24/2020

  RE: [Solved] SF Not Responding
  I assume the source files are MP3. MP3s and other lossy formats and should be avoided (if possible) until encoding a file for the end user. That being said, try using PCM proxy files. To do this, go to "Options> Preferences> General>" and
• Movie Studio

  19 answers, most recent on 12/17/2020

  RE: [Solved] All video formats have audio de-sync when previewing and export
  @mmcswnavy24 @Sma1525 Hi @mmcswnavy24 Glad you have contributed with further info. Really helpful. I tested my existing OBS recordings in MEP, cutting up and rearranging OBS clips and then saving the project. Reopening it and it all plays back and
• Movie Studio

  19 answers, most recent on 12/17/2020

  [Solved] All video formats have audio de-sync when previewing and export
  I just upgraded to MEP 2021 from an older version (MEP MX 11). in 2021 when I'm editing videos I have a de sync between the video and audio in all of files I have tried (mp4's and mkv's) by what feels like random amounts. the audio is early and it
• Audio Cleaning Lab

  2 answers, most recent on 11/10/2020

  RE: [Solved] Messages When Using
  @John-Dodd Hi The message you are getting is because the audio is actually an Apple m4a format. Installing QuickTime Essentials should fix this, however do note that Apple have not supported Quicktime for Windows since 2016, so the version you
• Photostory

  2 answers, most recent on 11/9/2020

  [Solved] Travel Maps (version 1.0.1.385) - embedding photos in route
  Hi, no issues inserting landscape photos so they pop up when route is animated / played, but portrait photos are not correctly shown, they have a zoomed in / cropped effect, looks like they are coming out in landscape format. If I dont play the
• Video Easy

  6 answers, most recent on 11/6/2020

  RE: [Solved] Problem with MOV-video files
  @Annemariae Welcome to the Magix user to user forums. One conversion software that does have a batch facility is Handbrake, though it is not the easiest to set up and/or understand. There are numerous options to select; exactly which ones you should
• SOUND FORGE

  2 answers, most recent on 10/20/2020

  [Solved] An error occurred while creating the media file.
  "An error occurred while creating the media file. There is no license to use this software" I can open and edit files with no problem, but no matter what format I try to save an audio file (.mp3 .wav) I always get this error. I installed and
• Music Maker

  One answer, on 10/17/2020

  [Solved] Serial issue migration 2017 to 2021
  Hi, I have migrate from Music maker premium 2017 to 2021 but now my older instrument are now partly locked. If i understand i have to put my old serial number in the store to unlock locked instrument. But my 2017 is an steam edition and i have no
• Movie Studio

  12 answers, most recent on 5/18/2021

  RE: [Solved] "Scenes" versus "Takes" in MEP parlance.
  @Richard-Curtis Hi Richard, "...but having to import a complete parent file to the timeline to locate the required scene for one or more MVD's doesn't seem very straightforward to me - and if more than one parent file is imported to show more clips
• Music Maker

  One answer, on 9/15/2020

  [Solved] Paid Soundpools Doesn't recovered
  Please I need help on this. Last year but recently I had to format the PC, and now I can't recover those soundpools I paid. Please is any way to have it back? Or I will have to buy them again?Its unfair to buy them again. I have the emails for both
• SOUND FORGE

  13 answers, most recent on 7/30/2022

  [Solved] Sound Forge Audio Studio will NOT open my mp3 file
  Attn: Support Please help me. I purchased your SOUND FORGE Audio Studio 14 on September 2, 2020 and am having a problem importing a mp3 file. I get the following error: Warning: An Error occurred during the current operation. The file format is an